Willowbrook Assisted Living

Pros

• The staff at WillowBrook Assisted Living is described as extremely caring and professional, providing compassionate care to residents.
• Residents feel happy and comfortable in their living environment, which is clean, well-maintained, and inviting.
• Activities and social events are plentiful, helping to keep residents engaged and connected with one another.
• Families express peace of mind knowing their loved ones are well cared for and safe in the facility.
• The atmosphere at WillowBrook is friendly, fostering camaraderie among residents who share similar life experiences.
• The facility has a knowledgeable staff that answers questions thoroughly and ensures that residents’ needs are met effectively.
• Many families note the positive impact of transitioning their loved ones to WillowBrook, highlighting how it feels like home for them.

Cons

• The previous facility was disorganized and uncommunicative, leading to repeated unanswered calls and inadequate care for the resident.
• The resident developed a UTI that was not properly addressed by the staff.
• The food quality at the previous facility was poor, and the environment was dirty and smelly.
• WillowBrook Assisted Living was deemed not secure enough for residents who liked to wander, causing concerns about safety.
• Although WillowBrook appeared clean and well-maintained, it is farther from the hospital than other facilities, which could be problematic in emergencies.
• Despite positive remarks about staff, there were lingering worries regarding the overall security of WillowBrook for residents with dementia or wandering tendencies.

Review

The experience of families in assisted living facilities can vary significantly, as evidenced by the contrasting reviews of two establishments: a disorganized facility and WillowBrook Assisted Living, where residents and their families express satisfaction with the care provided. The first group of reviews highlights numerous complaints regarding a poorly managed facility, emphasizing issues such as unresponsiveness, inadequate medical treatment, and unsanitary conditions. One reviewer expressed frustration over multiple unanswered phone calls while acting as Power of Attorney for a loved one; they reported that essential documentation regarding medical treatment was repeatedly requested but never received. This neglect culminated in serious health concerns for the resident, including an untreated urinary tract infection (UTI), leading to feelings of dissatisfaction with the overall care provided. The food quality was described unfavorably, and there were no activities offered to engage residents. Despite this negative experience, it should be noted that some staff members were friendly and expressed genuine concern for residents.

In stark contrast stands WillowBrook Assisted Living, which garnered positive feedback from both families and individuals who visited or toured the facility. One reviewer noted an impressive tour led by the director that lasted an hour and a half. They found the facility clean and well-maintained—despite being 21 years old—and appreciated features designed to keep residents safe. For instance, there is a system involving bracelets that prevent wandering residents from exiting through locked doors if they approach within six feet of them. Many visitors commented positively on the cheerful atmosphere throughout WillowBrook; residents were observed engaging socially with one another—a hallmark of effective community building.

Another set of reviews highlighted some minor reservations about WillowBrook's security measures due to a tendency for certain residents to wander. However, despite these concerns, visitors remarked on the contemporary décor reminiscent of a log cabin and praised the professionalism and friendliness exhibited by staff members during tours. Residents' rooms appeared spacious and newly remodeled, contributing positively to tenants' comfort levels. The location also held appeal as it was situated away from busyness yet remained accessible enough without feeling isolated.

Current residents and their families extolled various aspects of life at WillowBrook Assisted Living beyond just physical attributes or safety features; they spoke fondly about personalized care provided by staff members who fostered relationships built on trust and compassion. One family member shared how their elderly parent had transitioned seamlessly into this new environment after moving back to Lake City from another assisted living situation in Tallahassee—highlighting how attentive staff were during their father’s recent medical crisis involving shingles. The team not only ensured timely intervention but also maintained communication with family members about his condition—reassuring those unable to be there physically.

Many reviewers emphasized that WillowBrook’s welcoming ambiance helped mitigate feelings commonly associated with aging loneliness or loss among peers living together in community settings like this one—a sentiment echoed by relatives praising companionship forged among residents experiencing similar life changes together while alleviating personal burdens related to home maintenance or upkeep.

Overall recommendations lean heavily towards considering WillowBrook Assisted Living if looking for quality care reflective of true compassion combined with professional service standards seen through engaged teams tending diligently toward enriching lives daily within these walls! Families appear relieved knowing that loved ones can thrive emotionally while receiving adequate medical support within warm environments dedicated solely towards nurturing older adults’ wellbeing—not merely managing health needs but enhancing overall lifestyle experiences instead!

This part of Lake City, Florida offers a convenient location with a variety of amenities within close proximity. There are several physicians' offices nearby, as well as hospitals and pharmacies for easy access to healthcare services. Additionally, there are plenty of dining options including Phish Heads and Sugar Cakery, and cafes like Ellianos for socializing with friends. For those looking to stay active, there are parks such as Alligator Lake Park and Wilson Park to enjoy the outdoors. Transportation options like USA Taxi & Airport Subtle are available for getting around town, and there is even a U-Haul service for any moving needs. Overall, this area provides a good balance of essential services and recreational opportunities for those considering senior living in Lake City.

Physicians

• North Florida Surgery Center (0.1 miles)
• North Florida Family Medicine (0.2 miles)
• North Florida Dermatology (0.2 miles)
• North Florida Pediatrics (0.3 miles)
• Family Medical Center Lake City (0.4 miles)
• Randolph Medical Practices PA (0.4 miles)
• Graper Facial Institute (0.5 miles)

Restaurants

• Phish Heads (0.1 miles)
• Sugar Cakery (0.1 miles)
• Sonic Drive-In (0.2 miles)
• Fu King Chinese Restau (0.9 miles)
• Two Fat Guys Burgers & Fries (1 miles)
• McDonald's (1.1 miles)
• KFC (1.1 miles)

Places of Worship

• Grace City Ministries (0.5 miles)
• Wesley Memorial United Methodist Church (0.7 miles)
• First Apostolic Church (1 miles)
• Mt Ararat Baptist Church (1.5 miles)
• Southern Baptist Convention (1.6 miles)
• Lake City Church of God (1.6 miles)
• Jehovah's Witnesses (1.6 miles)

Cafes

• Ellianos (0.6 miles)
• Starbucks (2.2 miles)
• Panera Bread (2.4 miles)

Hospitals

• VA Hospital (0.9 miles)
• Lake City VA Medical Center (0.9 miles)
• Veteran's Administration Hospital (1 miles)
• Wolfson Children's Hospital-Children's Specialty Center (1.5 miles)
• Lake Shore Hospital (1.8 miles)
• Shands Lake Shore Regional Medical Center - Emergency Room (1.8 miles)
• Lake Shore Hospital Authority (1.8 miles)

Pharmacies

• Winn-Dixie (1 miles)
• CVS Pharmacy (1.1 miles)
• North Florida Pharmacy (1.2 miles)
• Baya Pharmacy (1.3 miles)
• Baya Pharmacy (1.5 miles)
• Baya Medical (1.5 miles)
• Walgreens (1.8 miles)

Parks

• Alligator Lake Park (1.4 miles)
• Olustee Park (1.5 miles)
• Wilson Park (1.7 miles)

Transportation

• USA Taxi & Airport Subtle (1.4 miles)
• U-Haul (1.8 miles)
• U-Haul Neighborhood Dealer (2.1 miles)
• U-Haul (2.4 miles)

Theaters

• Regal Ua Cinema 90 (2.5 miles)