Southern Gardens
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255 East Main Street, Lake Alfred, FL 33850
For more information about senior living options: (844) 490-3973
The staff are attentive, kind, and professional, and residents are well cared for and respected. Tara, the Executive Director, provides strong leadership while maintaining a warm, resident-focused environment. The facility is clean, organized, and has a calm, welcoming energy. The Gardens of Lake Alfred is a great place for loved ones, with Regina described as the best and a compassionate advocate. The staff are friendly and helpful, and the facility has been remodeled recently, making everything feel new and clean. The staff are caring and treat residents like family, with strong support for families to communicate during Covid. Southern Gardens offers retirement living with southern charm, a home-like feel, personalized care, and active residents. Southern Gardens is a gorgeous, warm, and cozy community with amazing staff and engaging activities.
The place is very dirty and reeked of urine. Red bags of trash were left in the hallway and there was old blood on a resident's floor. Upstairs conditions were described as very bad. The kitchen closes early (7 PM), and meals were burnt and seemingly inedible. Most workers are careless about family needs and the facility doesn't seem properly cleaned. The facility appears to care more about money than about residents' well-being. There are reports of inadequate care for residents with dementia, including not encouraging eating and removing meals.The collection of impressions about The Gardens of Lake Alfred and the nearby Southern Gardens paints a landscape of bright strengths tangled with serious concerns. On the whole, many visitors describe two communities that can feel warm, welcoming, and well-led, while a subset recount experiences that are troubling enough to question daily care, cleanliness, and responsiveness. Taken together, the reviews suggest these are places with real heart and hard realities coexisting side by side.
Several reviewers highlight the leadership and culture as standout positives. One visitor described Tara, the Executive Director, as someone who "runs a tight ship" while preserving a warm, resident-focused vibe. The sense of strong leadership translated into what many perceived as attentive, professional staff who genuinely seen the residents as people to be cared for and respected. In these accounts, the facility comes across as clean, organized, and calm, with a welcoming energy that leaves visitors feeling confident about placing a loved one in their care. The sentiment is reinforced by other comments praising Regina, a staff member who is repeatedly described as compassionate, knowledgeable, and deeply devoted to helping families navigate placement and ongoing needs. Several reviewers mention remodeling and improvements, with remarks that staff are well-versed, patient, and committed to assisting both residents and their families.
The most compelling endorsements center on personal relationships and a home-like atmosphere. One family member lauds the Gardens for treating residents like family, praising staff for caring interactions during difficult times, and noting the facility's supportive stance during Covid, particularly in keeping lines of communication open with mom. Regina is repeatedly singled out as a key advocate, praised for taking time with each resident and for earning trust through consistent, considerate engagement. Other reviewers describe the community as warm and active, with residents participating in activities, enjoying a sense of routine, and benefiting from friendly, invested staff. For these voices, the Gardens offers a place that can feel like a true home.
Yet, not all experiences align with the sunny portrait. Several reviewers recount stark, unsettling conditions that raise red flags about day-to-day operations. One visit to the mom's room notes a troubling upstairs area: bags of trash in hallways, and even old blood on the floor, painting a picture of neglect that contrasts sharply with the building's exterior appearance and lobby's cleanliness. This kind of account stands in stark opposition to the calmer, tidy environment described by other reviewers and underscores the variability that can exist between floors, shifts, or individual staff members. It's a reminder that a facility's public spaces can feel very different from some residents' private experiences.
Care quality concerns surface in more specific and troubling terms in other accounts. A family member describing dementia care notes a troubling reality: reminders about meals and basic nourishment were not consistently followed, with reports that staff did not ensure her relative ate and even removed meals at times. There are mentions of odor and cleanliness issues, with one account describing a space that "reeks of urine," a son whose feet needed cleaning, and edible meals being a rare occurrence, including burnt pizzas. Such descriptions point to serious gaps in hygiene, nutrition, and housekeeping that would be hard to overlook for families considering long-term placement, particularly for residents with higher care needs.
Perhaps more distressing are the stories involving serious events and the aftermath. One review recounts a loved one dying after a hospital-like transition in which the facility's response appeared lacking in compassion and communication. The reviewer described feeling unsupported during a sensitive time and noted a lack of timely, empathetic follow-up after the loved one's death. Another account laments a perceived prioritization of money over resident well-being, with phrasing suggesting that the facility's administrators and staff appeared more focused on finances than on comforting families or ensuring residents' dignity. Taken together, these experiences illustrate what can happen when emotional support, timely communication, and humane response are inconsistent.
Financial and online dynamics also factor into the overall picture. At least one reviewer reports ongoing trouble with unpaid invoices, claiming repeated attempts to collect on bills went unanswered despite assurances that a resolution was imminent. In another instance, feedback channels such as a facility's Facebook page were effectively silenced after a negative review, which raises concerns about transparency and responsiveness. These observations remind prospective families that practical considerations - like billing clarity and accessible channels for complaints - are essential pieces of the care puzzle, alongside any assessment of care quality or staff kindness.
On the brighter side, there are also lighter, encouraging notes about outside experiences and general ambiance. A reviewer who did not go inside still described pleasant grounds and nice views, suggesting that the campus' exterior and outdoor environment can be inviting, even when interior experiences differ. Another summary point common to several reviews is the sense that residents can socialize and engage with visitors outside or on communal spaces with friendly nursing staff nearby - an important facet of many families' decision-making processes when evaluating life quality for loved ones.
Turning to Southern Gardens, the tone shifts to a consistently positive portrayal that complements the more mixed picture at the Gardens of Lake Alfred. Multiple reviewers describe Southern Gardens as retirement living with a touch of Southern charm - warm, home-like, and comfortable. The staff are repeatedly described as friendly, stable, and devoted to resident well-being, with an emphasis on a lively, active community. The living environment is portrayed as all-inclusive with strong value, and residents are depicted as being engaged in activities such as bingo, cards, and even live music. The consistent thread is a sense of warmth, attentiveness, and a community where both residents and their families feel welcome and supported. Tour opportunities are promoted as a "must see," signaling confidence in the facility's ability to showcase its strengths to prospective residents.
In sum, the reviews present two communities that can feel like two sides of the same coin. For many families and visitors, The Gardens of Lake Alfred and Southern Gardens offer a people-first ethos, strong leadership, and a supportive, home-like atmosphere that makes residents feel valued and attended to. For others, however, concerns about cleanliness, meal quality, dementia care practices, compassionate responses during critical moments, and financial transparency cannot be dismissed. The breadth of experiences suggests that prospective families should engage in thorough, multi-faceted due diligence: visit multiple times, ask about floor-to-floor variations, probe staff-to-resident ratios, review dining and housekeeping protocols, inquire about dementia care policies and hospice communication, and seek clear, consistent, written information about billing and resident rights. Only through direct observation and clear communication can families assess which community best aligns with their loved one's needs and their own expectations for care and compassion.
100 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Southern Gardens is an assisted living community located in the peaceful town of Lake Alfred, FL. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable and fulfilling lifestyle.
Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV for their entertainment needs. Our community also provides community-operated transportation, making it easy for residents to run errands or attend appointments.
For those who enjoy technology, we have a computer center with high-speed internet access. Our dining room serves delicious meals in a restaurant-style setting, and our kitchenettes are available for those who prefer to prepare their own meals. Housekeeping services are provided to keep each resident's living space tidy.
We offer various recreational options such as a fitness room, gaming room, and small library for residents to engage in physical and mental activities. Outdoor spaces are available for residents to relax and enjoy nature. Additionally, our wellness center ensures that residents have access to resources that promote their overall well-being.
Care services at Southern Gardens include 24-hour call system and supervision for resident safety. Our dedicated staff provides assistance with daily activities such as bathing, dressing, and transfers. We offer specialized diabetes diets and accommodate special dietary restrictions. Medication management is also provided to ensure that residents receive their medications as prescribed.
Residents can enjoy a variety of activities through concierge services, fitness programs, planned day trips, and resident-run activities. We aim to create a vibrant and engaging environment where residents can socialize with one another.
Our community is conveniently located near cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures easy access to essential services for our residents' convenience and peace of mind.
Southern Gardens is committed to providing exceptional care and support in a warm and welcoming environment.
Southern Gardens is located at 255 East Main Street, Lake Alfred, FL 33850 in Polk County, Florida
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Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
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Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
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