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4.8 from 104 reviews
5 stars
94
4 stars
6
3 stars
2
2 stars
0
1 stars
2
Overall Review of Brown's Boarding Home
differentiator22 reviews mention this
Staff care builds strong trust
Residents describe staff who feel genuinely invested in their pets.
Across the reviews, pet owners repeatedly say they feel comfortable leaving their dogs in the staffâs care. Many mention staff being friendly, responsive with updates, and willing to help when issues come up. Several also describe staff as knowing their pets by name and treating visits like a routine their dog looks forward to.
common5 reviews mention this
Clean environment is repeatedly noted
Multiple reviews mention a clean, well-kept facility.
Some owners specifically call out the facility as immaculate or clean. Others reinforce that their dogâs experience feels safe and cared for, which they connect to how the environment is run and maintained. A couple of reviews also tie cleanliness to overall professionalism and confidence.
common4 reviews mention this
Grooming quality and communication
Grooming reviews highlight good results and timely follow-up.
Several reviewers mention using on-site grooming and say their dogs were groomed well and finished in a timely manner. A reviewer also describes being called when the staff noticed an issue during the appointment. One reviewer is less positive, saying their dog was kept too long for a bath and haircut.
common2 reviews mention this
Pricing feels reasonable, with packages
Owners say pricing is reasonable and sometimes bundled with packages.
A couple of reviews describe pricing as reasonably priced or comparable to other day cares. One owner also mentions that package options can reduce the effective daily cost versus paying by the day, and recommends planning around those packages for frequent visits.
caveat2 reviews mention this
Breed and scheduling limits
Some policies and scheduling details create occasional friction.
One review says there are restrictions on certain dog breeds, which they found disappointing. Another reviewer reports an inconvenience when a call was made about worms, and while they understood the health intent, it affected vacation plans. A separate grooming-related review also complains about how long the dog was kept during a grooming appointment.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Types of Care
Board and Care Home
Transportation
Jacksonville International (18 miles away)
Nearby Places of Interest
This part of Jacksonville, Florida offers a variety of amenities and services that may be appealing for seniors looking to relocate to the area. With a selection of well-known restaurants such as Waffle House, McDonald's, and Chick-Fil-A nearby, there are plenty of dining options available. Pharmacies like Walgreens and CVS Pharmacy are conveniently located for easy access to medications and healthcare supplies. In terms of healthcare, there are several physicians' offices and medical centers in close proximity, including Jacksonville Heights Clinic and Avecina Medical. Places of worship such as Westside Family Worship Center and West Jacksonville Baptist Church provide opportunities for spiritual enrichment. Additionally, recreational opportunities can be found at nearby parks like Cortez Park and Adams Park. Overall, this part of Jacksonville offers a mix of conveniences and services that may cater to the needs of seniors looking to settle in the area.
Restaurants
Waffle House (0.6 miles)
McDonald's (1.1 miles)
Culver's (3.1 miles)
Whataburger (3.8 miles)
Five Guys Burgers & Fries (4 miles)
Chick-Fil-A (4.1 miles)
Gators Dockside Oak Leaf (4.2 miles)
Pharmacies
Walgreens (0.9 miles)
CVS Pharmacy (2.6 miles)
Walgreens (3.3 miles)
Winn-Dixie (3.3 miles)
Walgreens (3.5 miles)
Walgreens (3.5 miles)
Winn-Dixie (3.5 miles)
Physicians
Jacksonville Heights Clinic (1 miles)
Avecina Medical (4 miles)
First Coast Primary Care (4.3 miles)
Akumin (5.2 miles)
Global Family Care (5.2 miles)
Dermatology & Laser Center (5.8 miles)
Hanif, Zainab Palms Medical Group Orange Park (5.9 miles)
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