Assisting Hands Home Care - Broward/Hollywood, FL in Hollywood, FL

Pros

• They describe Assisting Hands as incredible in caring for their mom, noting understanding, caring, and professionalism.
• Roxana is highlighted as an amazing partner for scheduling and coordination.
• The company is praised for excellent communication and customer service.
• The staff are professional and consistently willing to help when needed.
• Rita Caro Davis is credited for professionalism and proactive follow-up.
• Clients report high satisfaction and gratitude for the care provided.
• The agency quickly finds replacements when issues arise and maintains responsive communication.
• Caregivers are described as loving, compassionate, and treated like family.
• Some reviewers call Assisting Hands the best home health agency in Broward County.

Cons

• The reviewer notes that the agency dropped their mother as a client because they were unable to staff the hours her mother required.
• The reviewer mentions that the agency is not servicing Margate anymore, so they can no longer use them.

Review

Assisting Hands Home Care in Broward/Hollywood is best suited for families that want dependable, hands-on in-home support for a loved one in Hollywood and nearby Broward communities. This agency shines when a caregiver team needs to be coordinated, hours need to be adjusted on short notice, and daily living tasks, meal preparation, hygiene, light housekeeping, and companionship, must be reliably covered. The standout feature is the office-led management: a nimble coordinator who keeps in close contact with families, ensuring schedules stay aligned with evolving needs. For relatives who live far away, the ability of the coordination team to communicate consistently and to reconfigure caregiving quickly makes this option especially attractive.

Those considering alternatives should note two practical guardrails. First, the footprint is geographically focused; Margate and some outlying areas may not be served, which can force families to pursue other providers closer to or within their current locale. Second, while the agency handles most scheduling deftly, there have been instances in the past where client care was affected by staffing limits, including a documented case where a client was dropped due to hours being unsustainable. For families needing 24/7 medical oversight, a larger network with guaranteed coverage or a facility-based solution may be more suitable. In short, this service excels for steady, responsive home support, but its regional reach and staffing realities warrant a backup plan if continuous, around-the-clock coverage is nonnegotiable.

The core strengths, exceptional communication, reliable scheduling, and genuinely caring, professional caregivers, offer a powerful offset to the main drawbacks. Families repeatedly praise prompt placement of aides, punctuality, and caregivers who treat loved ones with dignity and respect, often going beyond routine tasks to ensure comfort and safety. The agency’s ability to substitute caregivers quickly when needs shift, and the way administrators check in and adjust services, builds confidence that assistance will stay aligned with changing conditions. These strengths make a tangible difference for caregivers who juggle multiple responsibilities or live far from the elder’s home, where hands-on coordination can otherwise be the bottleneck.

To maximize success, families should approach engagement with clear expectations and documented plans. Expect a thorough intake and a named coordinator, Rita is a recurring point of reference, who will match caregivers to personality and needs and who will stay engaged as care evolves. Ask about backup coverage strategies, how substitutions are handled, and the cadence of family updates. The reviews emphasize that placements can occur rapidly, from interview to caregiver within days, so it is wise to confirm a written care plan, a roster of backup caregivers, and a process for regular feedback to prevent drift in the level of care.

In practice, the agency delivers a notably seamless experience when the family leans into its coordination strength. Caregivers are described as on time, compassionate, and attentive to both practical tasks and emotional comfort. Clients often report that aides maintain a respectful, almost familial atmosphere, which reduces anxiety for both the elder and the family. The strongest outcomes come from pairing this reliable staffing with steady administrative follow-through: quick escalation when needs grow, consistent check-ins, and a responsive approach to scheduling that keeps care aligned with the loved one’s daily rhythm.

Bottom line: Assisting Hands Home Care is a strong, practical option for families in Broward and Hollywood seeking dependable, compassionate in-home care with a robust management layer. It is particularly well suited for those who prioritize rapid caregiver placement, flexible hours, and high-touch communication. The main caveats, geographic constraints and occasional staffing limitations, do not negate the value but do call for a contingency plan and clear expectations up front. For families needing broader regional coverage or continuous 24/7 nursing supervision, exploring alternatives that extend beyond the local footprint or considering a facility-based option remains prudent. When the situation fits, this agency offers a trusted partner capable of sustaining high-quality, individualized home care.

This part of Hollywood, Florida offers a convenient and diverse range of amenities for senior living. With multiple pharmacies nearby such as CVS and Walgreens, access to healthcare is easily accessible. Hospitals like Memorial Hospital Pembroke and Joe DiMaggio Children's Hospital are also within a short distance. There are various dining options including Denny's, McDonald's, and Cooper's Hawk Winery & Restaurant for residents to enjoy. In terms of recreation, parks like River Run Park and C.B. Smith Park provide opportunities for outdoor activities. Additionally, places of worship such as Christ the Rock Community Church and Mother Of Our Redeemer Catholic Church cater to spiritual needs. Overall, this area provides a well-rounded community with a mix of services to support a comfortable and active lifestyle for seniors.

Restaurants

• Denny's (0.6 miles)
• McDonald's (0.6 miles)
• Wendy's (0.9 miles)
• IHOP (1 miles)
• Cooper's Hawk Winery & Restaurant (1.7 miles)
• Chuy's (2 miles)
• Chick-Fil-A (2.2 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.4 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (3.1 miles)
• CVS Pharmacy (3.5 miles)

Hospitals

• Memorial Hospital Pembroke (1.1 miles)
• Memorial Hospital West (3.3 miles)
• Joe DiMaggio Children's Hospital (4.9 miles)
• UM/Sylvester Clinics At Plantation (6.2 miles)

Cafes

• Starbucks (1.3 miles)
• Starbucks (2.6 miles)
• Starbucks (3.5 miles)
• Habibi Hookah Lounge (5.7 miles)
• Starbucks (6.6 miles)
• Panera Bread (6.8 miles)

Transportation

• North Perry Airport of Broward County (1.8 miles)
• JetBlue Airways Terminal (7.8 miles)

Parks

• River Run Park (2.4 miles)
• C.B. Smith Park (3.6 miles)
• Topeekeegee Yugnee Park (5.3 miles)
• Towngate Park (5.6 miles)
• Scott Park (6 miles)
• Spring valley (6.5 miles)
• Poinciana Park (7 miles)

Places of Worship

• Christ the Rock Community Church (2.8 miles)
• Temple Beth Emet (4.5 miles)
• Mother Of Our Redeemer Catholic Church (7.3 miles)

Theaters

• AMC Pembroke Lake 9 (3.1 miles)
• Cinemark (6.2 miles)

Physicians

• Taft Building (3.2 miles)
• Comprehensive Health & Wellness Center, P.A. (4.6 miles)
• Miami Cancer Institute | Plantation (5.9 miles)
• Stark Vision Hollywood Oakwood Plaza (6.1 miles)
• Arnoldo Ghitis, MD (7.2 miles)