8230 West 16Th Avenue, Hialeah, FL 33014
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Across two well-regarded senior living options, Las Palmas Assisted Living and Epworth Village Retirement Community, families repeatedly describe a warmth and attentiveness from staff that makes a meaningful difference in daily life. The experiences vary city by city and even family by family, but a common thread is the sense that compassionate people - nurses, CNAs, activity directors, front desk staff, and administrators - collectively create environments that feel like home. In particular, several families singled out Paola Cort?s for her thoughtful guidance, clear communication, and steady support through the process of touring, selecting, and settling into care.
At Las Palmas, many reviewers highlighted the value of a thorough, empathetic tour experience led by Paola Cort?s. One family recalled how Paola was "in tune with what our family was going through and made things easy," serving as a reliable source of information and reassurance during a potentially stressful transition. For their mom, Las Palmas became an especially comforting place thanks to a combination of independence and safety measures - having her own apartment offered privacy, while practical safeguards such as keeping the stove disconnected provided peace of mind. The nursing team, described as kind and attentive, consistently kept visiting family members informed about care plans and daily needs, reinforcing trust and confidence in the level of support available.
Residents themselves and their families also praised the on-site services that shape daily life. A long-time resident described Las Palmas as offering private apartments with ample space and regular cleaning and laundry services, plus convenient transportation to doctor appointments and shopping. The facility's improvements under new ownership - refurbished apartments with fresh paint and new carpeting - were welcomed as a sign of ongoing care for resident comfort. Activities, too, are a focal point: an active schedule that includes bingo, Latin cafe sessions, and social events that encourage interaction, helping those who may prefer staying in their apartments to still feel connected to a wider community. The addition of a new gazebo signals an ongoing investment in outdoor spaces where residents can gather and enjoy time with family and friends.
The Las Palmas community also drew praise from families whose loved ones had recently joined, noting both the reliability of staff and the overall atmosphere. One reviewer emphasized the dedication of specific team members - Ana Duran and Rosanna Garcia - who they felt had gone above and beyond in caring for parents. The sentiment was one of gratitude for the consistency of care, with a sense that staff members were genuinely invested in the well-being and happiness of residents. The positive experiences were not limited to caregivers; a sincere sense of family-like warmth extended to the administrative and support teams as well, culminating in praise for the overall environment.
Not every review at Las Palmas was without caveats. A minority of families offered a cautionary note about ownership changes and rent adjustments. They warned that remodeling and price increases could come alongside shifts in food quality and overall affordability, with some families expressing concern about higher rent ranges. These perspectives underscore the importance of transparent communication around pricing, services, and dietary changes, especially during ownership transitions. They serve as a reminder that, while many residents and families find Las Palmas to be a blessing, others remain vigilant about ensuring that care and value keep pace with cost.
Epworth Village Retirement Community emerged in the reviews as a place of warmth, community, and comprehensive care aimed at a range of needs. One reviewer celebrated Epworth as a place where "love, smiles, and attention" are present throughout the environment, noting how a mother could feel both happy and entertained, with staff like Paola Cortes playing a pivotal role in guiding families through the experience and detailing apartment options. Long-term residents echoed this sentiment, describing Epworth as very clean with five-star dining, personalized nursing care, and a robust offering of activities led by dedicated staff. They highlighted the beauty of the facility's environment - from art classes with Kathy to religious services with Alejandra - and the accessible amenities such as a beauty salon, a well-kept dining room, and attentive maintenance that kept apartments in good repair.
Within Epworth Village, multiple accounts of staff excellence stood out. A resident praised the front desk team, particularly Daniela, for consistently helpful, thoughtful service, while others lauded the activities and the general sense of home that the community provided. The facility's multifaceted structure - independent living, assisted living, and a smaller nursing component - was often cited as a strength, offering flexibility to meet evolving needs while preserving independence where possible. Visitors shared experience of community events and religious gatherings, underscoring Epworth's role as a place that supports not just physical care but spiritual and social well-being as well.
As with Las Palmas, Epworth Village was not immune to critical feedback. Some reviewers pointed to periods when communication with leadership could improve, noting times when directors or administrators did not respond promptly to inquiries about loved ones. A few also described experiences where guests or visitors felt less welcomed, calling out moments of perceived unprofessionalism. These comments highlight the ongoing importance of consistent, respectful engagement with families and visitors, alongside the daily care delivered to residents. Yet even among these concerns, the overarching impression remains that Epworth Village is capable of delivering compassionate, attentive care, with many residents expressing gratitude for the people who make it feel like a true community.
Taken together, the reviews paint a portrait of two facilities where genuine care and thoughtful programming make a real difference in the lives of residents and their families. Las Palmas stands out for its personalized tours, home-like apartments, and active social calendar, complemented by a supportive staff that helps families navigate decisions with clarity. Epworth Village showcases a strong sense of community, a broad range of living options, and a commitment to engaging activities, religious life, and personal relationships that contribute to a feeling of belonging and security. While both communities demonstrate remarkable strengths, they also remind prospective families to investigate ownership stability, pricing, and responsiveness of leadership to ensure alignment with their values and expectations. In the end, the consistent thread across experiences is a shared goal: to provide compassionate care, preserve dignity, and help loved ones thrive in a setting that feels like home.
The Hialeah Home - ALF in Hialeah, FL is a board and care home that offers a range of services to meet the needs of its residents. The community provides respite care for those in need of short-term stays.
Residents at the Hialeah Home can enjoy a variety of amenities designed for comfort and convenience. The dining room offers delicious meals prepared by the staff, and the fully furnished accommodations make it easy for residents to settle in and feel at home. The community also features a beautiful garden and outdoor space where residents can relax and enjoy nature.
Housekeeping services are provided to ensure that common areas and resident rooms are kept clean and tidy. Move-in coordination is available to assist new residents with the transition into their new home. Wi-Fi/high-speed internet access is provided so that residents can stay connected with friends and family.
The Hialeah Home offers a range of care services to support the daily needs of its residents. Trained staff are available to provide assistance with activities of daily living, including bathing, dressing, and transfers. Coordination with healthcare providers ensures that residents receive any necessary medical care. Medication management services help to ensure that residents take their medications as prescribed.
Special dietary needs are accommodated at the Hialeah Home, including diabetes diets and other dietary restrictions. Meals are prepared by the staff and served in the dining room each day. Transportation arrangements can be made for medical appointments, ensuring that residents have access to necessary healthcare services.
In addition to providing for physical needs, the Hialeah Home also offers scheduled daily activities to keep residents engaged and active. Cafes, parks, pharmacies, restaurants, transportation options, and places of worship are all conveniently located nearby.
Overall, the Hialeah Home - ALF provides a comfortable and supportive environment for seniors who require assistance with their daily needs. With its range of amenities, personalized care services, and convenient location, it is an ideal choice for individuals seeking a welcoming assisted living community.
Hialeah Home - ALF is located at 8230 West 16Th Avenue, Hialeah, FL 33014 in Miami-Dade County, Florida
DP & B Enterprise
Hialeah, FL
Comfortable, clean environment with compassionate staff and Cuban meals.
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