Hialeah Home - ALF

8230 West 16Th Avenue, Hialeah, FL 33014

For more information about senior living options: (844) 490-3973

4.5 from 100 reviews
5 stars
71
4 stars
16
3 stars
6
2 stars
2
1 stars
5

Assisted Living Board and Care Home Respite Care

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    Overall Review of Hialeah Home - ALF

    Pros

    • pro Paola Cort?s is praised for providing invaluable advice and administrative help in making the right decisions.
    • pro Ana Duran and Rosanna Garcia have dedicated themselves tirelessly to the care and attention of residents.
    • pro Las Palmas Assisted Living is described as an exceptional place with attentive nurses and CNAs who keep families informed.
    • pro The new ownership at Las Palmas renovated the apartments, repainting and replacing carpet to make them look brand new.
    • pro Las Palmas offers residents private apartments with privacy and space, plus cleaning and laundry services.
    • pro Las Palmas is building a new gazebo for residents to enjoy.
    • pro Epworth Village Retirement Community is very clean, with five-star dining and personalized nursing care.
    • pro Daniela at the front desk is helpful and responsive, assisting residents with everything.
    • pro Epworth Village offers a rich program of activities, including art classes, religious services, and various social events.
    • pro The staff at Epworth Village are compassionate, amazing, professional, knowledgeable, and dedicated.
    • pro Epworth Village provides a home-like atmosphere where residents feel at home and well cared for.
    • pro The dining room at Epworth Village is well organized and inviting, enhancing the overall experience.
    • pro Epworth Village is a wonderful place that takes very good care of its residents.
    • pro The administration, nurses, and staff at Epworth Village are consistently loving, attentive, and dedicated.

    Cons

    • pro They claim the facility is changing ownership, remodeling apartments to raise rent and take more money from elderly residents, and that the food has gotten worse, describing it as abusive.
    • pro They say new owners have made things worse, with abuse toward residents, renovations to raise rent, worse food, and rent expectations of $2,500?$3,500.
    • pro They warn Epworth Village may take aggressive actions to take control of a family member's assets and may arrange psychiatric appointments to deem a loved one unfit.
    • pro They describe guests as not welcomed and treated poorly, with staff described as very rude and unprofessional.
    • pro They note there was no response from the director when families were seeking information about loved ones.

    Review

    Across two well-regarded senior living options, Las Palmas Assisted Living and Epworth Village Retirement Community, families repeatedly describe a warmth and attentiveness from staff that makes a meaningful difference in daily life. The experiences vary city by city and even family by family, but a common thread is the sense that compassionate people - nurses, CNAs, activity directors, front desk staff, and administrators - collectively create environments that feel like home. In particular, several families singled out Paola Cort?s for her thoughtful guidance, clear communication, and steady support through the process of touring, selecting, and settling into care.

    At Las Palmas, many reviewers highlighted the value of a thorough, empathetic tour experience led by Paola Cort?s. One family recalled how Paola was "in tune with what our family was going through and made things easy," serving as a reliable source of information and reassurance during a potentially stressful transition. For their mom, Las Palmas became an especially comforting place thanks to a combination of independence and safety measures - having her own apartment offered privacy, while practical safeguards such as keeping the stove disconnected provided peace of mind. The nursing team, described as kind and attentive, consistently kept visiting family members informed about care plans and daily needs, reinforcing trust and confidence in the level of support available.

    Residents themselves and their families also praised the on-site services that shape daily life. A long-time resident described Las Palmas as offering private apartments with ample space and regular cleaning and laundry services, plus convenient transportation to doctor appointments and shopping. The facility's improvements under new ownership - refurbished apartments with fresh paint and new carpeting - were welcomed as a sign of ongoing care for resident comfort. Activities, too, are a focal point: an active schedule that includes bingo, Latin cafe sessions, and social events that encourage interaction, helping those who may prefer staying in their apartments to still feel connected to a wider community. The addition of a new gazebo signals an ongoing investment in outdoor spaces where residents can gather and enjoy time with family and friends.

    The Las Palmas community also drew praise from families whose loved ones had recently joined, noting both the reliability of staff and the overall atmosphere. One reviewer emphasized the dedication of specific team members - Ana Duran and Rosanna Garcia - who they felt had gone above and beyond in caring for parents. The sentiment was one of gratitude for the consistency of care, with a sense that staff members were genuinely invested in the well-being and happiness of residents. The positive experiences were not limited to caregivers; a sincere sense of family-like warmth extended to the administrative and support teams as well, culminating in praise for the overall environment.

    Not every review at Las Palmas was without caveats. A minority of families offered a cautionary note about ownership changes and rent adjustments. They warned that remodeling and price increases could come alongside shifts in food quality and overall affordability, with some families expressing concern about higher rent ranges. These perspectives underscore the importance of transparent communication around pricing, services, and dietary changes, especially during ownership transitions. They serve as a reminder that, while many residents and families find Las Palmas to be a blessing, others remain vigilant about ensuring that care and value keep pace with cost.

    Epworth Village Retirement Community emerged in the reviews as a place of warmth, community, and comprehensive care aimed at a range of needs. One reviewer celebrated Epworth as a place where "love, smiles, and attention" are present throughout the environment, noting how a mother could feel both happy and entertained, with staff like Paola Cortes playing a pivotal role in guiding families through the experience and detailing apartment options. Long-term residents echoed this sentiment, describing Epworth as very clean with five-star dining, personalized nursing care, and a robust offering of activities led by dedicated staff. They highlighted the beauty of the facility's environment - from art classes with Kathy to religious services with Alejandra - and the accessible amenities such as a beauty salon, a well-kept dining room, and attentive maintenance that kept apartments in good repair.

    Within Epworth Village, multiple accounts of staff excellence stood out. A resident praised the front desk team, particularly Daniela, for consistently helpful, thoughtful service, while others lauded the activities and the general sense of home that the community provided. The facility's multifaceted structure - independent living, assisted living, and a smaller nursing component - was often cited as a strength, offering flexibility to meet evolving needs while preserving independence where possible. Visitors shared experience of community events and religious gatherings, underscoring Epworth's role as a place that supports not just physical care but spiritual and social well-being as well.

    As with Las Palmas, Epworth Village was not immune to critical feedback. Some reviewers pointed to periods when communication with leadership could improve, noting times when directors or administrators did not respond promptly to inquiries about loved ones. A few also described experiences where guests or visitors felt less welcomed, calling out moments of perceived unprofessionalism. These comments highlight the ongoing importance of consistent, respectful engagement with families and visitors, alongside the daily care delivered to residents. Yet even among these concerns, the overarching impression remains that Epworth Village is capable of delivering compassionate, attentive care, with many residents expressing gratitude for the people who make it feel like a true community.

    Taken together, the reviews paint a portrait of two facilities where genuine care and thoughtful programming make a real difference in the lives of residents and their families. Las Palmas stands out for its personalized tours, home-like apartments, and active social calendar, complemented by a supportive staff that helps families navigate decisions with clarity. Epworth Village showcases a strong sense of community, a broad range of living options, and a commitment to engaging activities, religious life, and personal relationships that contribute to a feeling of belonging and security. While both communities demonstrate remarkable strengths, they also remind prospective families to investigate ownership stability, pricing, and responsiveness of leadership to ensure alignment with their values and expectations. In the end, the consistent thread across experiences is a shared goal: to provide compassionate care, preserve dignity, and help loved ones thrive in a setting that feels like home.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
    • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Miami International (7 miles away) Miami International (7 miles away)
    • Fort Lauderdale-Hollywood International (16 miles away) Fort Lauderdale-Hollywood International (16 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Hialeah Home - ALF in Hialeah, FL is a board and care home that offers a range of services to meet the needs of its residents. The community provides respite care for those in need of short-term stays.

    Residents at the Hialeah Home can enjoy a variety of amenities designed for comfort and convenience. The dining room offers delicious meals prepared by the staff, and the fully furnished accommodations make it easy for residents to settle in and feel at home. The community also features a beautiful garden and outdoor space where residents can relax and enjoy nature.

    Housekeeping services are provided to ensure that common areas and resident rooms are kept clean and tidy. Move-in coordination is available to assist new residents with the transition into their new home. Wi-Fi/high-speed internet access is provided so that residents can stay connected with friends and family.

    The Hialeah Home offers a range of care services to support the daily needs of its residents. Trained staff are available to provide assistance with activities of daily living, including bathing, dressing, and transfers. Coordination with healthcare providers ensures that residents receive any necessary medical care. Medication management services help to ensure that residents take their medications as prescribed.

    Special dietary needs are accommodated at the Hialeah Home, including diabetes diets and other dietary restrictions. Meals are prepared by the staff and served in the dining room each day. Transportation arrangements can be made for medical appointments, ensuring that residents have access to necessary healthcare services.

    In addition to providing for physical needs, the Hialeah Home also offers scheduled daily activities to keep residents engaged and active. Cafes, parks, pharmacies, restaurants, transportation options, and places of worship are all conveniently located nearby.

    Overall, the Hialeah Home - ALF provides a comfortable and supportive environment for seniors who require assistance with their daily needs. With its range of amenities, personalized care services, and convenient location, it is an ideal choice for individuals seeking a welcoming assisted living community.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (1 miles)
    • Winn-Dixie (1.4 miles)
    • CVS Pharmacy (1.5 miles)
    • Walgreens (1.7 miles)
    • CVS Pharmacy (2.3 miles)
    • CVS Pharmacy (3.6 miles)
    • CVS Pharmacy (5.2 miles)

    Cafes

    • Starbucks (1.4 miles)
    • Starbucks (5.9 miles)
    • Panera Bread (6.3 miles)
    • Panera Bread (6.4 miles)
    • Starbucks (7.8 miles)
    • Starbucks (8.1 miles)

    Parks

    • Royal Oaks Park (2.5 miles)
    • Palm Springs North Park (2.6 miles)
    • Babcock Park (5.6 miles)
    • Morgan Levy Park (5.9 miles)
    • Scott Park (6.1 miles)
    • River Run Park (6.8 miles)
    • C.B. Smith Park (8.2 miles)

    Restaurants

    • Chili's Grill & Bar (2.7 miles)
    • Jackson Soul Food II (4.6 miles)
    • Corona Beach House (5.1 miles)
    • Booby Trap Doral (5.2 miles)
    • Taco Bell (5.6 miles)
    • McDonald's (6.7 miles)
    • Chick-Fil-A (6.8 miles)

    Places of Worship

    • Mother Of Our Redeemer Catholic Church (3.4 miles)
    • Our Lady of Guadalupe (8.1 miles)
    • St Dominic's Catholic Church (8.3 miles)

    Transportation

    • Okeechobee Metrorail Station (4.1 miles)
    • Tri-Rail Metrorail Transfer (5 miles)
    • American Airlines Admirals Club (7.2 miles)
    • American Airlines Flagship Lounge (7.2 miles)
    • Skytrain Station 3 (7.3 miles)
    • The Centurion Lounge (7.3 miles)
    • Concourse D (7.3 miles)

    Physicians

    • Pediatric Associates Doral (6.3 miles)
    • Taft Building (8.8 miles)

    Theaters

    • AMC Pembroke Lake 9 (7.8 miles)

    Hospitals

    • Memorial Hospital West (8 miles)

    Frequently Asked Questions

    Where is Hialeah Home - ALF?

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