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A New Horizon Manor in Miami, FL

A New Horizon Manor is a senior community in Miami, FL.

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A New Horizon Manor in Miami, FL

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A New Horizon Manor

7968 W EST 14 COURT, Miami, FL 33014

To contact a resident: (305) 970-8812

For more information about senior living options: (866) 208-4318

3.5 from 65 reviews
5 stars
40
4 stars
0
3 stars
0
2 stars
1
1 stars
24

Overall Review of A New Horizon Manor

differentiator 24 reviews mention this

Responsiveness is the dividing line

Residents describe sharp contrasts in how quickly staff respond and communicate.

Several reviewers praise fast replies and help when they call or need assistance, including front-desk and named staff who resolve issues and keep people updated. Other reviewers say the opposite—calls and emails go unanswered, meetings lack follow-through, and staff either refuse action or dodge updates even after repeated contact. Across reviews, communication quality is presented as a primary factor behind satisfaction or frustration.

common 22 reviews mention this

Staff professionalism and tone

Residents frequently mention staff as either very professional or notably rude.

On the positive side, multiple reviewers describe staff members as kind, courteous, knowledgeable, and effective—often highlighting their attention to detail and willingness to solve problems. On the negative side, other reviewers report unprofessional behavior, rude interactions, and situations where staff are described as disrespectful or not helpful. Taken together, residents’ experiences with staff demeanor and professionalism vary widely.

caveat 6 reviews mention this

Some reviewers question transparency

Some residents raise concerns about transparency and record access.

A few reviewers criticize the organization for not providing requested information, including claims that financial records were not shared after requests. Others describe decisions and meeting communications as inconsistent or lacking full disclosure. These concerns show up alongside broader complaints about accountability when updates are requested.

caveat 3 reviews mention this

Fees and cost pressure come up

Some residents describe cost increases and special assessments.

One review mentions maximum condo-fee increases and ongoing yearly increases, along with special assessments. Another mentions struggling to get a refund after moving, citing lack of response. While most reviews focus on communication and staff behavior, these comments point to financial stress for a subset of reviewers.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Board and Care Home Board and Care Home

Amenities

  • Activities on-site Activities on-site
  • Devotional services off-site Devotional services off-site
  • Indoor common areas Indoor common areas

Transportation

  • Miami International (7 miles away) Miami International (7 miles away)
  • Fort Lauderdale-Hollywood International (16 miles away) Fort Lauderdale-Hollywood International (16 miles away)

Care Services

  • Ambulatory care Ambulatory care
  • Diabetic care Diabetic care

Dining

  • Meals provided Meals provided

Activities

  • Activities on-site Activities on-site
  • Devotional activities offsite Devotional activities offsite

Nearby Places of Interest

This area of Miami, Florida offers a convenient and bustling neighborhood with various amenities close by. There are several pharmacies within a few miles, making it easy to access medication and healthcare supplies. Additionally, there are multiple cafes for socializing and grabbing a quick bite to eat. Parks in the vicinity provide opportunities for outdoor recreation and enjoying nature. Various restaurants cater to different tastes, offering diverse dining options. Places of worship are also easily accessible for spiritual fulfillment. Transportation options such as Metrorail stations make getting around the area simple. For medical needs, there is a pediatric clinic nearby as well as a hospital within reach. Overall, this area provides a well-rounded community for senior living with a range of services and activities available.

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Winn-Dixie (1.7 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (3.8 miles)
  • CVS Pharmacy (5.2 miles)

Cafes

  • Starbucks (1.7 miles)
  • Starbucks (6 miles)
  • Panera Bread (6.2 miles)
  • Panera Bread (6.6 miles)
  • Starbucks (7.9 miles)
  • Starbucks (8.2 miles)

Parks

  • Royal Oaks Park (2.8 miles)
  • Palm Springs North Park (2.9 miles)
  • Babcock Park (5.3 miles)
  • Morgan Levy Park (5.9 miles)
  • Scott Park (6 miles)
  • River Run Park (6.9 miles)
  • C.B. Smith Park (8.4 miles)

Restaurants

  • Chili's Grill & Bar (2.8 miles)
  • Jackson Soul Food II (4.4 miles)
  • Corona Beach House (4.9 miles)
  • Booby Trap Doral (5.1 miles)
  • Taco Bell (5.7 miles)
  • McDonald's (6.8 miles)
  • Chick-Fil-A (6.8 miles)

Places of Worship

  • Mother Of Our Redeemer Catholic Church (3.7 miles)
  • Our Lady of Guadalupe (8.1 miles)
  • St Dominic's Catholic Church (8.1 miles)

Transportation

  • Okeechobee Metrorail Station (3.9 miles)
  • Tri-Rail Metrorail Transfer (4.8 miles)
  • American Airlines Admirals Club (7 miles)
  • American Airlines Flagship Lounge (7 miles)
  • Skytrain Station 3 (7.1 miles)
  • The Centurion Lounge (7.1 miles)
  • Concourse D (7.1 miles)

Physicians

  • Pediatric Associates Doral (6.2 miles)

Theaters

  • AMC Pembroke Lake 9 (8 miles)

Hospitals

  • Memorial Hospital West (8.1 miles)

Frequently Asked Questions

Where is A New Horizon Manor?

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