A New Horizon Manor in Miami, FL

Save
A New Horizon Manor

A New Horizon Manor in Miami, FL

7968 W EST 14 COURT, Miami, FL 33014

For more information about senior living options: (844) 490-3973

3.7 from 56 reviews
5 stars
38
4 stars
0
3 stars
0
2 stars
1
1 stars
17

Board and Care Home

Overall Review of A New Horizon Manor

Pros

  • pro New Horizon is terrific at communicating and highly responsive.
  • pro Yissel keeps on top of things, ensuring owners know what's going on.
  • pro Enig is on top of everything and very attentive.
  • pro David and Enig have surpassed the mark on every level.
  • pro Jennifer is an outstanding professional, making transactions smooth and stress-free.
  • pro Isabel is a pleasure to deal with - cordial, attentive, and helpful.
  • pro The staff is very professional, personable, efficient, and kind.
  • pro The team educates the board and assists residents in a timely manner, with few complaints.
  • pro Hiring New Horizon was one of the best decisions; they have saved money and improved operations.

Cons

  • pro They report condo fees have increased every year since NHPM took over in 2022, plus $9,400 in special assessments.
  • pro They describe New Horizons as the worst management company ever.
  • pro They say the company refuses to provide financial records despite requests.
  • pro They criticize the budget as ridiculous and say the community looks terrible, not reflecting the board's claimed maintenance.
  • pro They accuse the company of using illegal tactics to profit from guests and residents.
  • pro They note rude, unprofessional behavior, with Chantel Herrera allegedly hanging up after screaming at someone.
  • pro They describe the company as unresponsive and failing to answer emails or phone calls.

Review

A New Horizon Manor is best suited for condo associations in Miami that prize professional, businesslike management, with a readiness to scrutinize budgets and demand transparent reporting. The community tends to work best when boards and residents partner with a capable management team to drive cost efficiency and steady upgrades. Those who appreciate proactive communication, clear project timelines, and accountability will find NHPM's approach appealing, especially given the management transition in 2022 and the emphasis on keeping initiatives on track. This is a decision for associations willing to confront hard financial realities and to press for documentation and regular updates. It is not the right fit for residents craving flawless, immediate day-to-day operations with zero friction or conflict.

On the plus side, a consistent thread across favorable reviews is stronger, more reliable communication and a visible effort to stay on top of issues. Residents report responsive contacts, with staff like Isabel, Jennifer, and Enig delivering timely, professional assistance, and a sense that the management team will follow through. Boards that value education and guidance note that NHPM helps bring condominium matters into clearer focus, explaining processes, timelines, and pricing in ways that reduce surprises. In communities where the goal is to rein in costs without sacrificing service, the firm's ability to source cost-efficient contractors and streamline vendor relations is frequently cited as a meaningful win. In short, when NHPM is aligned with a cooperative board, operations can feel more organized and accountable.

The flip side is sharp and hard to ignore: a substantial portion of reviews allege unresponsiveness, opaque budgeting, and uneven service delivery. Complaints range from failure to provide financial records and aggressive fee practices to borderline confrontational communication from certain managers. Towing disputes, gate damage, elevator downtime, water leaks, and slow responses paint a picture of a management team that can still stumble under pressure or when expectations are not clearly set. Some residents describe encounters with rude staff, inconsistent adherence to process, and a lack of transparency around special assessments and large-budget decisions. Taken together, these are serious drawbacks that cannot be papered over with anecdotes about individual staff members' competence.

Yet the pros do offset the cons in meaningful, measurable ways when the community receives sustained, disciplined leadership. Instances where NHPM has demonstrated cost containment, project oversight, and strategic budgeting - such as reopening facilities, repainting, and negotiating better insurance or management-fee arrangements - show values that matter to boards managing tight reserves. The best-case narrative features boards that lean into NHPM's strengths: clear reporting, proactive project management, vendor vetting, and a culture of accountability. For associations committed to ongoing improvement, the ability to reduce unnecessary spend while maintaining or elevating service quality can translate into longer-term savings and more predictable planning.

Alternatives should be on the radar for boards or residents who cannot tolerate the reported gaps. If transparency, consistent daily responsiveness, and a proven track record of ethical governance are non-negotiable, exploring other firms or even a reassessment of the current vendor mix may be warranted. Those who need near-perfect reliability in critical items - elevator service, emergency maintenance, and guaranteed timely communication - might find NHPM's inconsistencies too risky. Conversely, for communities ready to demand documentation, push for tighter controls, and leverage NHPM's project-management capabilities, the partnership can be productive - not perfect, but progressively better with clear expectations and accountable leadership.

The practical takeaway is clear: A New Horizon Manor suits associations prepared to partner actively with a capable, cost-conscious manager while maintaining vigilant oversight. Prospective boards should insist on a detailed performance plan with defined reporting cadences, financial transparency, and service-level agreements. Request references from current and former client associations, review recent budget cycles and reserve studies, and demand a formal escalation path for disputes. If a board can secure consistent communication and enforce accountability, NHPM can deliver tangible value through better governance and smarter spending. If not, prudent caution suggests exploring alternatives before committing.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.

Transportation

  • Miami International (7 miles away) Miami International (7 miles away)
  • Fort Lauderdale-Hollywood International (16 miles away) Fort Lauderdale-Hollywood International (16 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.

Dining

  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

A New Horizon Manor in Miami, FL is an assisted living community that offers a comfortable and welcoming environment for seniors. Located in the heart of Miami, this community provides convenient access to various amenities and services.

Residents at A New Horizon Manor can enjoy a range of amenities designed to enhance their overall quality of life. Devotional services off-site are available for those who wish to practice their faith, providing spiritual support and guidance. Indoor common areas are also available for residents to socialize with fellow residents, fostering a sense of community and camaraderie.

In terms of care services, A New Horizon Manor specializes in diabetic care. The staff is trained to provide specialized assistance and support to residents with diabetes, ensuring they receive the proper care and attention they need.

For recreational activities, residents have the option of participating in devotional activities offsite. This allows them to engage in their preferred religious practices or attend religious events outside the premises.

In terms of nearby amenities, there are several options available within close proximity to A New Horizon Manor. Residents can easily find cafes, parks, pharmacies, restaurants, transportation options, and places of worship nearby. This ensures that they have easy access to various conveniences and opportunities for outings or social engagements.

Overall, A New Horizon Manor in Miami offers a comforting and supportive environment where seniors can receive specialized care while enjoying a range of amenities and nearby attractions.

Nearby Places of Interest

This area of Miami, Florida offers a convenient and bustling neighborhood with various amenities close by. There are several pharmacies within a few miles, making it easy to access medication and healthcare supplies. Additionally, there are multiple cafes for socializing and grabbing a quick bite to eat. Parks in the vicinity provide opportunities for outdoor recreation and enjoying nature. Various restaurants cater to different tastes, offering diverse dining options. Places of worship are also easily accessible for spiritual fulfillment. Transportation options such as Metrorail stations make getting around the area simple. For medical needs, there is a pediatric clinic nearby as well as a hospital within reach. Overall, this area provides a well-rounded community for senior living with a range of services and activities available.

Pharmacies

  • CVS Pharmacy (1.1 miles)
  • Winn-Dixie (1.7 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (3.8 miles)
  • CVS Pharmacy (5.2 miles)

Cafes

  • Starbucks (1.7 miles)
  • Starbucks (6 miles)
  • Panera Bread (6.2 miles)
  • Panera Bread (6.6 miles)
  • Starbucks (7.9 miles)
  • Starbucks (8.2 miles)

Parks

  • Royal Oaks Park (2.8 miles)
  • Palm Springs North Park (2.9 miles)
  • Babcock Park (5.3 miles)
  • Morgan Levy Park (5.9 miles)
  • Scott Park (6 miles)
  • River Run Park (6.9 miles)
  • C.B. Smith Park (8.4 miles)

Restaurants

  • Chili's Grill & Bar (2.8 miles)
  • Jackson Soul Food II (4.4 miles)
  • Corona Beach House (4.9 miles)
  • Booby Trap Doral (5.1 miles)
  • Taco Bell (5.7 miles)
  • McDonald's (6.8 miles)
  • Chick-Fil-A (6.8 miles)

Places of Worship

  • Mother Of Our Redeemer Catholic Church (3.7 miles)
  • Our Lady of Guadalupe (8.1 miles)
  • St Dominic's Catholic Church (8.1 miles)

Transportation

  • Okeechobee Metrorail Station (3.9 miles)
  • Tri-Rail Metrorail Transfer (4.8 miles)
  • American Airlines Admirals Club (7 miles)
  • American Airlines Flagship Lounge (7 miles)
  • Skytrain Station 3 (7.1 miles)
  • The Centurion Lounge (7.1 miles)
  • Concourse D (7.1 miles)

Physicians

  • Pediatric Associates Doral (6.2 miles)

Theaters

  • AMC Pembroke Lake 9 (8 miles)

Hospitals

  • Memorial Hospital West (8.1 miles)

Frequently Asked Questions

Where is A New Horizon Manor?

Nearby Communities

  • Buena Vista Health Care II

    Buena Vista Health Care II

    Hialeah, FL

    4.9 from 9 reviews
     

    pro Small, intimate care community with 24-hour supervision and comprehensive services.

  • Hialeah Home - ALF

    Hialeah Home - ALF

    Hialeah, FL

     
     

    pro Intimate, 6-resident setting for personalized care.

  • Carolina'S Care Center III

    Carolina'S Care Center III

    Hialeah, FL

     
     

    pro Small, personalized assisted living with 24-hour supervision, ADL support, diabetes-friendly dining, and comprehensive care coordination.

  • Golden Age Assisted Living Facility IV

    Golden Age Assisted Living Facility IV

    Hialeah, FL

     
     

    pro Intimate, small-capacity community with personalized care.

  • Sunshine Eldercare Of Miami Lakes

    Sunshine Eldercare Of Miami Lakes

    Miami Lakes, FL

     
     

    pro Small, intimate assisted living with meals, housekeeping, 24/7 supervision, ADL support, and transportation.

  • Ailin Living Facility

    Ailin Living Facility

    Hialeah, FL

     
     

    pro Small facility enabling personalized care with 24/7 supervision and full ADL support.

  • Villa Maria West Skilled Nursing Facility

    Villa Maria West Skilled Nursing Facility

    Hialeah Gardens, FL

    4.9 from 100 reviews
     

    pro Extensive amenities with 24/7 supervision, restaurant-style dining, outdoor space, and a mental wellness program.

  • Villa Rosa I

    Villa Rosa I

    Hialeah, FL

     
     

    pro Fully furnished units with 24-hour supervision, medication management, and a mental wellness program.

  • Fair Havens Center

    Fair Havens Center

    Miami Springs, FL

    2.5 from 19 reviews
     

    pro Clean, well-maintained facility with attentive staff and diverse activities.

Related Resources

  • weight training for seniorsWeight Training for Seniors: Building Strength and Vitality

    Weight training is vital for seniors to maintain muscle mass, bone density, and overall health, combating age-related declines through customized resistance exercises that enhance balance and well-being. Safe routines should start with realistic goals and proper form, while emphasizing gradual progress and consultations with healthcare providers to ensure safety and effectiveness.

  • what does the sandwich generation meanUnderstanding the Sandwich Generation: Stress and Responsibilities for Multigenerational Caregivers

    The Sandwich Generation comprises adults managing the dual responsibilities of caring for aging parents and raising children, leading to significant emotional, logistical, and financial challenges. This situation is exacerbated by longer life expectancies and cultural expectations, necessitating effective coping strategies and support resources to alleviate caregiver stress and burnout.

  • assistive devices for elderly8 Essential Assistive Devices for Older Adults

    The article highlights eight essential assistive devices that improve the independence and safety of older adults, addressing issues related to mobility, balance, vision, hearing, and dexterity. It emphasizes the importance of proper selection guided by healthcare professionals to enhance seniors' quality of life while allowing them to age in place.