1636 East Shangri La Drive, Daytona Beach, FL 32119
For more information about senior living options: (844) 490-3973
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Heritage Waterside is praised for a culture of caring, with staff who know residents by name and treat them like family. The facility is described as beautiful, clean, and well maintained, with comfortable rooms and river views. Mary Noss, the executive director, is regarded as a GEM and a wonderful administrator who leads with compassion. The dining area is highlighted as restaurant-like, with chef-prepared meals and ample choices. Residents are friendly and welcoming; the community feels like a family. The staff are tremendous and consistently responsive, contributing to a positive atmosphere. Families report peace of mind knowing their loved ones are safe, well cared for, and aging in place with in-house therapy and accessible doctors. Heritage Waterside is repeatedly recommended and regarded as a top-notch facility in the area. The location by the intercoastal waterway provides scenic views and enjoyable outdoor areas, including a dock for viewing sunsets. A wide range of activities and events keeps residents engaged and enjoying life. New residents are welcomed warmly, and transitions are made easier by attentive, supportive staff.
This building is INFESTED with cockroaches. Management knows, but does nothing. No black residents allowed, but they sure do work there. Make it make sense. Tell me why????? Horrible, that pretty much sums it up. It may be a pretty building and a pretty view but the management and the other staff are awful. Awful people to work for and with.Heritage Waterside, operating under Caring Hearts Assisted Living in Daytona Beach, is best suited for families seeking a waterfront, hospitality-forward senior living experience with a demonstrably hands-on leadership culture. The community earns trust through visible, accessible administrators and a care ethos that feels "family first," not merely transactional. Residents enjoy river views, apartment-like rooms that resemble hotel comfort, and dining that imitates a top restaurant. A robust calendar of activities and an on-site sense of camaraderie help both residents and families feel settled quickly, making this a strong fit for those who want daily life to feel warm, organized, and engaging.
Those evaluating alternatives should note who may want to look elsewhere. For families prioritizing an ultra-pailure-free pest-free environment with zero past complaints, the occasional negative feedback about housekeeping and pests warrants caution. A few reviews raise concerns about maintenance responsiveness or perceived management gaps, and a couple of postings allege issues around inclusivity. While many families describe a responsive, communicative leadership team, these isolated voices matter to anyone who demands flawless consistency or who must address highly complex medical needs beyond what a mid-size assisted living can routinely provide. In short, if bottom-line certainty on every operational detail is non-negotiable, alternatives may be worth exploring.
The core pros largely offset the main drawbacks when measured against the daily lived experience described by families and residents. The staff presence is palpable: care teams know residents by name, respond quickly to needs, and integrate wellness with daily routines. Dining is repeatedly praised as restaurant-caliber, and the activities program is broad enough to sustain social connection and purpose. The setting - on the Halifax River with easy access to the beach - adds a lifestyle dimension that many families value deeply. Importantly, the facility supports aging in place and provides in-house amenities like on-site physical therapy and access to medical doctors, creating an integrated care loop that reduces the stress of transitions.
The environment and services collectively reinforce a practical decision framework. The building's cleanliness and upkeep are consistently highlighted, with many reviewers noting the homelike feel rather than a sterile institutional vibe. Rooms are described as comfortable and spacious, and the riverfront view is repeatedly cited as a mood-lifter. The dining experience, housekeeping, on-site beauty services, and the accessibility of staff across departments contribute to a dependable, cruise-ship-like atmosphere that many families find preferable to more clinical settings. For families weighing mobility, routine medical contact, or memory care options, this community presents a coherent continuum of care within a single campus.
When making a decision, focus on fit with the loved one's temperament, care needs, and family logistics. Prospective families should verify current pest-control standards and ask for recent maintenance improvements, because even a few lingering complaints can influence day-to-day comfort. Tours are essential to gauge whether the "family" culture translates in practice: note how quickly staff greet residents, how dining and activity rooms feel during peak hours, and whether doctors and therapists can be easily summoned to a resident's room. Discuss aging-in-place guarantees, the scope of memory-care support, and what life looks like if a higher level of medical supervision becomes necessary.
Bottom line: Heritage Waterside stands out as a top choice in Volusia County for families seeking a compassionate, aesthetically appealing home where residents are treated like family. Strong leadership, attentive staff, culinary quality, and a lively schedule of activities create a practical, reliable option for aging in place with a waterfront ambiance. While a minority of reviews raise legitimate concerns about pests and past management responsiveness, the prevailing experience - permanent residents, long-time families, and new movers - tavors a safe, welcoming environment driven by genuine care. For families comparing options, an in-person tour will delineate the balance between the overwhelmingly positive daily experience and the concerns raised, helping determine if this is the right next chapter.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Daytona Beach International (2 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Caring Hearts Assisted Living in Daytona Beach, FL is a warm and inviting community that offers a range of care services to meet the needs of its residents. We provide both board and care home options as well as respite care for those in need of temporary assistance.
Our community boasts a variety of amenities to make our residents feel comfortable and at home. Our dining room offers delicious meals prepared by our staff, accommodating special dietary restrictions if needed. Each living space is fully furnished, providing a cozy and welcoming atmosphere. Residents can enjoy the outdoors in our beautiful garden or outdoor spaces. We also offer housekeeping services to ensure that our residents live in a clean and tidy environment.
At Caring Hearts Assisted Living, we understand the importance of staying connected, so we provide Wi-Fi/high-speed internet access and telephone services for our residents to stay in touch with their loved ones.
Our dedicated caregivers are available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical attention they require. Our staff is trained in medication management and can help administer medications according to each individual's needs.
Transportation arrangements are available for medical appointments, ensuring that our residents can access the necessary healthcare services conveniently. In addition, we are located near various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for easy accessibility.
To keep our residents engaged and active, we offer scheduled daily activities tailored to their interests and abilities.
At Caring Hearts Assisted Living in Daytona Beach, FL, we strive to provide compassionate care in a supportive environment where each resident feels valued and comfortable.
Caring Hearts Assisted Living is located at 1636 East Shangri La Drive, Daytona Beach, FL 32119 in Volusia County, Florida
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