1636 East Shangri La Drive, Daytona Beach, FL 32119
For more information about senior living options: (844) 490-3973
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Heritage Waterside presents itself in these reflections as more than a place to reside in later years; it feels like a well-run, welcoming community that treats its residents like family. On a visit dated 2025-07-02, the facility earned standout praise for its cleanliness and professional atmosphere. One observer described the environment as impressively clean and well run, with staff who are happy and dedicated. The sense throughout was not just of competent operation, but of genuine care and respect for those who call Heritage Waterside home.
A central thread across the stories is the deep, familial culture cultivated by the leadership, especially Mary Noss, the executive director (often referred to simply as Mary or the director). Multiple voices highlighted the notion that residents "are part of our family now," a sentiment that speaks to the intentional warmth and connection fostered by the leadership. This culture of caring is repeatedly described as strong and visible, transforming what might be an ordinary care setting into a true community where residents feel valued and understood.
The physical space itself receives abundant compliments. The facility is described as beautiful, with a room that offers an incredible river view and a dining area that feels like a favorite restaurant. Beyond the main spaces, there are cheerful rooms designed for card games and movie viewing, creating varied opportunities for socializing and leisure. The riverfront location adds a scenic backdrop, with sunset vistas that can be enjoyed from the dock or other seating areas, reinforcing a sense that life at Heritage Waterside can still feel connected to the outdoors and to nature's rhythms.
Residents and families alike emphasize the people who make Heritage Waterside special - the staff. The reviews repeatedly note that staff know residents by name and greet them warmly, reflecting a culture of attentiveness and personal connection. A striking example cited was a physical therapist who recognized pneumonia in a resident and promptly referred them to a doctor, underscoring the proactive, health-focused care that characterizes the community. Specific staff members, including the front desk contact Cathy, are singled out for their kindness and energy, illustrating how individual acts of care contribute to the overall positive atmosphere.
Several narratives highlight the facility's impact on families observing their loved ones' health and happiness. One account describes how the caregiver team helped a 96-year-old father regain independence through in-house physical therapy, enabling him to return to a level of living comparable to independent status within the community. The resident affectionately nicknamed Heritage Waterside "the SS Heritage," a tribute to the cruise-ship feel of life there. The same story emphasizes that Mary listened to concerns, provided thoughtful guidance, and coordinated tours and samplings (including a delicious lunch with a view) that helped the family decide to move forward with Heritage as the best place for their loved one's thriving.
The dining experience and daily routines also come in for high praise. Observers note that the dining room provides a restaurant-quality experience, with chef-prepared meals and a variety of choices served three times daily. This culinary quality, paired with the beautiful river view and well-kept surroundings, contributes to a sense that Heritage Waterside offers not just care, but a luxurious and enjoyable lifestyle. Families recount attending events, engaging with residents, and witnessing a lively cadence of activities designed to keep residents mentally and socially engaged.
In several testimonials, Heritage Waterside stands out as a place of genuine care that alleviates the stress often associated with placing a loved one in care. One reviewer described the placement process as challenging and emotional, only to find in Heritage a home where staff went above and beyond - complete with thorough tours, generous hospitality, and a welcoming atmosphere that made the transition smoother for both the resident and their family. The reviews consistently convey confidence in the leadership, the staff's dedication, and the facility's ability to keep residents safe, healthy, and happy.
Overall, these reflections present Heritage Waterside as a top-tier senior living option in the Daytona area and beyond. The combination of a beautiful, river-facing setting; a robust program of activities; a restaurant-quality dining experience; and, above all, a culture of caring led by Mary Noss and her team, creates a compelling picture of what it can mean to find a place where a loved one can age with dignity, companionship, and joy. For families seeking the finest care with a personal touch, Heritage Waterside is consistently described as a standout choice - customer after customer repeating that they would gladly recommend it to others and that they themselves would choose to live there if given the chance.
Caring Hearts Assisted Living in Daytona Beach, FL is a warm and inviting community that offers a range of care services to meet the needs of its residents. We provide both board and care home options as well as respite care for those in need of temporary assistance.
Our community boasts a variety of amenities to make our residents feel comfortable and at home. Our dining room offers delicious meals prepared by our staff, accommodating special dietary restrictions if needed. Each living space is fully furnished, providing a cozy and welcoming atmosphere. Residents can enjoy the outdoors in our beautiful garden or outdoor spaces. We also offer housekeeping services to ensure that our residents live in a clean and tidy environment.
At Caring Hearts Assisted Living, we understand the importance of staying connected, so we provide Wi-Fi/high-speed internet access and telephone services for our residents to stay in touch with their loved ones.
Our dedicated caregivers are available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that our residents receive the necessary medical attention they require. Our staff is trained in medication management and can help administer medications according to each individual's needs.
Transportation arrangements are available for medical appointments, ensuring that our residents can access the necessary healthcare services conveniently. In addition, we are located near various cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for easy accessibility.
To keep our residents engaged and active, we offer scheduled daily activities tailored to their interests and abilities.
At Caring Hearts Assisted Living in Daytona Beach, FL, we strive to provide compassionate care in a supportive environment where each resident feels valued and comfortable.
Caring Hearts Assisted Living is located at 1636 East Shangri La Drive, Daytona Beach, FL 32119 in Volusia County, Florida
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