Carlton Shores Health And Rehabilitation Center
Save1350 South Nova Road, Daytona Beach, FL 32114
For more information about senior living options: (844) 490-3973
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The collection of experiences shared about Carlton Shores presents a complex picture: moments of genuine care and effective therapy mixed with pervasive concerns about safety, communication, and basic caregiving routines. Several reviewers highlighted that the rehabilitation and therapy teams could be remarkable, compassionate, and dedicated. They spoke highly of therapists who worked with residents patiently, supported them through long recoveries, and stayed with patients until goals were reached. In these accounts, therapy staff were described as the most dependable and capable part of the facility, often contrasting with other departments where problems seemed more endemic. The appreciation for therapy underscores that, when the focus is on rehabilitation, progress and positive relationships do exist within the same building.
Yet the praise for therapy sits alongside repeated warnings about fundamental safety and daily care. One of the most alarming stories involved a grandparent who fell while 36 hours hadn't even passed since admission, with no nurse aware of the incident and no timely response after pressing the emergency button. In that case, family members had to physically locate caregivers to attend to the need, producing a stark impression of a system that was not reliably monitoring residents or prioritizing timely assistance. The sentiment attached to this account - "Do not put your loved one here if you care about them" - conveys a powerful warning about what can happen when staffing gaps and communication breakdowns collide.
Medication management emerges as a particularly troubling thread across multiple reviews. A wife recounts that her husband's Metoprolol dose was doubled without his knowledge or consent, leading to dangerously low blood pressure that required corrective medications and scrutiny over who has the authority to alter prescriptions. The patient's documented low reading, 79/62, underscores the real risk of ad-lib adjustments to chronic medications, and the reviewer's plea that such changes should be illegal or at least require explicit consent and explanation reflects a broader mistrust in the facility's medication governance. Separate accounts describe men and women experiencing delays or denial of essential medications and treatments - situations that escalate when coupled with transitions between care levels and weekend gaps in coverage. One review details a cousin who died after a troubled sequence involving denied medications and dialysis, followed by a lack of information about his whereabouts and a shocking reality that a John Doe with matching details appeared in a local emergency department without notification to the family. Taken together, these stories emphasize concerns about medication safety, timely treatment, and the facility's accountability mechanisms.
Care delivery and staffing consistency appear as another central theme. Reviewers repeatedly described a mix of experiences with nurses, CNAs, and agency staff. Some caregivers were described as knowledgeable and responsive, while others were described as inconsistent - admitting that agency nurses and irregular staffing led to missed routines, delayed medication administration, and lapses in basic care like room cleaning. A common thread notes that "some days" the room would be cleaned, while other days it would not, and that staff sometimes failed to respond promptly to bell requests. The use of agency personnel, varying familiarity with routines, and perceived gaps in the standard of care paint a picture of a facility struggling to maintain stable, well-integrated teams across every shift.
Food and dining experiences are another well-documented facet of the residents' experiences. A persistent motif in multiple reviews is dissatisfaction with meals: food described as cold, lacking flavor, and repetitively similar, with some days offering no available alternate options despite menus suggesting otherwise. Several reviewers recount episodes of vomiting and distress linked to poor food quality and service, plus a feeling that dietary leadership was unresponsive to concerns. The situation was so problematic in some cases that residents mealtime experiences extended beyond nutrition into comfort and dignity, with comments implying that the kitchen and dietary management did not consistently meet basic expectations or communicate effectively about alternatives. There are exceptions, with at least one account noting that the patient found the food acceptable in a shorter stay following surgery, but the overall pattern is clearly a major point of dissatisfaction for many families.
The physical environment and the facility's stability also drew mixed reviews. Some comments describe a "beautiful place" with well-kept grounds and a generally pleasant atmosphere, while others highlight aging infrastructure, a sense of neglect, and even disruptive changes in the building's status - such as relocation due to a flood - contributing to a perception of instability. A few reviews mention a closed state, suggesting that the facility may have been shut down at certain times or under certain circumstances, which can heighten anxiety for families seeking continuous, reliable care. Against these concerns, there are also expressions of appreciation for the work environment and for how staff and management interact at times, indicating pockets of strength amid broader organizational challenges.
Suffering and tragedy surface in some of the most sobering accounts, painting the darker side of what can occur in long-term care. One reviewer recounts a cousin dying after a short, brutal stay, while another details a mother who allegedly received substandard care after a stroke - culminating in neglect such as being left in feces for a prolonged period. Reports of verbal abuse, perceived extortion, and withholding medications add to an impression of a culture where residents may be treated without the consistent protection and advocacy they deserve. A recurring call to action in these stories is the need for vigilant advocacy from family members and more robust oversight to ensure basic dignity and safety for residents.
Despite the gravity of these concerns, a few voices offer a more tempered or even positive note. Some reviewers speak of moments when staff members, administrators, and maintenance personnel were helpful and accommodating, suggesting that individuals within the same organization can and do deliver compassionate care. There are even mentions of staff members who, in certain situations, went beyond the call of duty to support a resident's goals, creating a sense of hope that improvements are possible with the right leadership, training, and accountability. These contrasts amplify the takeaway that the facility is not monolithic in its capabilities or intentions; rather, outcomes depend heavily on staffing, systems, and the quality of day-to-day supervision.
Taken together, the various accounts create a portrait of a facility that has measurable strengths in rehabilitation and some compassionate individuals, but is shadowed by serious and recurring concerns about safety, medication management, staffing consistency, and basic daily care. The narrative calls for urgent attention to patient rights, robust compliance with medical directives, timely responses to emergencies, transparent communication with families, and sustained investment in staffing and supervision. For families considering Carlton Shores, the messages urge serious due diligence: inquire about nurse-to-patient ratios, the use of agency staff, the process for adjusting medications, and the steps the facility takes to maintain cleanliness, food quality, and respectful treatment. The overarching takeaway is clear - while there are bright spots, there are also recurring, high-stakes problems that require decisive corrective action if residents' safety and dignity are to be reliably safeguarded.
Carlton Shores Health And Rehabilitation Center is an assisted living community located in Daytona Beach, FL. We offer a wide range of amenities to ensure our residents' comfort and convenience. Our facility includes a beauty salon, cable or satellite TV, a computer center, and a gaming room for entertainment. Additionally, we have a fully furnished dining room where residents can enjoy restaurant-style meals prepared by our experienced chefs.
We prioritize the well-being of our residents and provide numerous care services. These include 24-hour call system and supervision for their safety. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We also specialize in diabetes diet management and accommodate special dietary restrictions.
To keep our residents engaged and enhance their quality of life, we offer various activities for socialization and recreation. Our concierge services are available to assist with any inquiries or requests. Fitness programs are provided to promote physical health, along with planned day trips and resident-run activities for mental stimulation. Scheduled daily activities cater to individual interests.
The surroundings of Carlton Shores Health And Rehabilitation Center contribute to its appeal. There are six cafes nearby offering additional options for dining out or meeting friends. Three parks give residents the opportunity to enjoy nature and outdoor activities conveniently close to home. With 10 pharmacies within proximity, medication management becomes more convenient for our residents. Additionally, there are numerous physicians nearby ensuring prompt medical attention whenever necessary.
For transportation needs, we offer community-operated transportation as well as coordination assistance with move-ins and non-medical transportation arrangements. Our wellness center provides an environment promoting overall health while Wi-Fi/high-speed internet is available throughout the facility.
With the abundance of nearby amenities including restaurants, theaters, hospitals, places of worship, and transportation options - Carlton Shores Health And Rehabilitation Center offers a comfortable and vibrant lifestyle that meets the needs of its residents in every way possible.
Carlton Shores Health And Rehabilitation Center is located at 1350 South Nova Road, Daytona Beach, FL 32114 in Volusia County, Florida
Carlton Shores Health And Rehabilitation Center on seniors.fyi includes 3 photos including images showing landscaping, exercise equipment, workout room, interior, outdoor, patio, garden, potted plants, and more.
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