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2.9 from 73 reviews
5 stars
25
4 stars
10
3 stars
4
2 stars
3
1 stars
31
Overall Review of Carlton Shores Health And Rehabilitation Center
common8 reviews mention this
Physical therapy is a strong point
Many residents and families describe physical therapy as the best part of care.
Across multiple visits, residents and families credit the therapy team for making progress and keeping rehab on track, including people who had orthopedic or post-surgery stays. Several reviews specifically call out attentive therapists and day-to-day support that helped with safety and reaching discharge goals. Even in more negative experiences, some reviewers still single out physical therapy as a bright spot.
common7 reviews mention this
Cleanliness is mixed but often praised
Residents and visitors comment on the facility’s cleanliness, sometimes positively and sometimes not.
Some reviewers describe the building as very clean, including comments about how the facility looked and felt during visits. Others report problems, including a review that says the place seemed dirty and another set of complaints focused on serious facility issues. Overall, cleanliness shows up as something reviewers notice, but experiences are not uniform.
caveat8 reviews mention this
Food quality is a recurring complaint
Food quality and consistency are repeatedly criticized in reviews.
Several reviews describe food that was cold, poorly cooked, or disappointing, including examples of meals not matching dietary needs. Other reviewers acknowledge better days, but more than one person describes overall inconsistency, with some meals called “hit or miss.” A few families also mention having to supplement meals from outside because their loved ones were not satisfied with what was served.
caveat6 reviews mention this
Care response times draw criticism
Multiple reviews complain about slow or missed responses to urgent needs.
Some families describe situations where help was delayed after pressing call buttons, requesting assistance, or when residents needed repositioning, toileting, or attention after a fall. There are also complaints that call systems were unanswered or that staff were difficult to find despite repeated requests. At least one review frames these issues as tied to understaffing or being too busy to provide basic care consistently.
common9 reviews mention this
Staff are kind, helpful, and supportive
Many reviewers describe staff members as caring, professional, and responsive to residents.
Across the reviews, families frequently thank nurses, CNAs, aides, and front-desk staff by name, describing kindness, professionalism, and reassurance. Several reviews also highlight teamwork that made communication easier during rehab and recovery, including coordination with hospice. Even reviewers with negative overall experiences often mention specific staff members or departments as helpful.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
118 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Daytona Beach International (2 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Restaurants
Steve's Famous Diner (0.2 miles)
Leanh's Chinese Restaurant (0.8 miles)
Hannah's Family Diner (1.8 miles)
Steak 'n Shake (1.8 miles)
Rossi's Diner (1.9 miles)
McDonald's (2 miles)
Checkers (2 miles)
Physicians
Khan Asad Dr Medical And Psychiatric Institute Of Florida South Daytona (0.3 miles)
Loads of Smiles (0.4 miles)
Dr Gohar S. Khan, M.D., P.A. (0.4 miles)
Kemshol Medical Center (1.6 miles)
Family First Health Center (1.6 miles)
Agnone Louis M MD (1.9 miles)
Premier Eye Clinic (2 miles)
Pharmacies
Daytona Discount Pharmacy (0.5 miles)
Walgreens (0.8 miles)
Daytona Peoples Pharmacy (1.6 miles)
Walgreens (1.8 miles)
Walgreens (2.2 miles)
CVS Pharmacy (2.3 miles)
CVS Pharmacy (2.5 miles)
Cafes
Java Express (1.3 miles)
Starbucks (2 miles)
Cherry Hill Ice Cream Cafe (2.6 miles)
Copperline Coffee (2.7 miles)
Panera Bread (3 miles)
Vittoria's Italian Coffee & Pastry (3.4 miles)
Places of Worship
South Daytona Christian Church (1.4 miles)
Basilica Of St Paul Catholic Church (2.7 miles)
Transportation
Sheltair (1.7 miles)
Daytona Beach International Airport (DAB) (1.9 miles)
Hospitals
Halifax Hospital Fountain Building (2 miles)
Feasel Jeff Halifax Medical Center Port Orange (2.1 miles)
Carlton Shores Health And Rehabilitation Center on seniors.fyi includes 3 photos including images showing landscaping, potted plants, building exterior, palm trees, tree, outdoors, gym, exercise equipment, and more.
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The VA Aid and Attendance program offers financial assistance to veterans needing help with daily activities due to health issues, available through a pension for low-income wartime veterans or an allowance for 100% disabled individuals. Eligibility depends on medical documentation of care needs and navigating guidelines about income and service history, with funds being usable for various healthcare-related expenses.
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
Carlton Shores Health And Rehabilitation Center photos
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Interior
Outdoors
Landscaping
Interior, Exercise Equipment, Gym, and Workout Room
Landscaping
Garden, Outdoor, Patio, Building Exterior, and Potted Plants
Outdoors, Palm Trees, and Tree
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