2100 North Street, Altamonte Springs, FL 32714
For more information about senior living options: (844) 490-3973
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This property elicits a mix of reactions that range from bemused skepticism to outright alarm. Some reviewers hint at a cruel irony in calling an apartment "perfect" for someone who wants something that literally falls off the bone, while others describe a place that feels like a construction site masquerading as a living space. The front of the complex is praised for being well-kept, but many tenants report a very different reality in the back: common areas suffer, dust and construction debris linger, and communication with management deteriorates into a frustrating game of phone tag and unanswered emails. The overall impression is one of inconsistency and mismatch between appearances and lived experience, with a strong undertone of being misled or let down by the level of service promised at move-in.
Several accounts highlight a stark contrast between the entrance and the rest of the property. The entrance and common areas are described as tidy and maintained, yet the back of the complex reveals a more neglected environment. Residents report ongoing issues that feel dismissed or inadequately addressed, including a pervasive sense of being bamboozled by the complex's true level of upkeep. Construction-related dust and disruption spill into neighboring properties and even parked cars, suggesting that the building's exterior work and site management are not coordinated with resident needs. In short, what looks appealing from the curb often gives way to a different reality once you're inside.
Pest control, mold, and water-related problems stand out as recurring and serious concerns. Several reviews paint a picture of cockroach infestations that persist despite resident efforts and multiple pest-control attempts. Mold growth in vents and walls is repeatedly mentioned, along with leaks that affect billing and overall indoor air quality. One reviewer notes investing their own money to control cockroaches inside the unit on a monthly basis, a stark indicator that the property's claims of proactive pest management may not match the lived experience. The statement that pest control is "complex-wide" and not readily managed by the property underscores a broader systemic issue rather than isolated incidents.
Communication and management practices emerge as a persistent pain point. Tenants describe repeated attempts to contact assistant managers and the property manager - Naima and Allaina - without meaningful responses. Emails go unanswered, and phone calls often end with promises that staff are "too busy" to respond. In several accounts, the property allegedly misrepresented communications about balances due, claimed emails were sent when they were not, and threatened collections and credit reporting without providing proper due process. The pattern across reviews is one of misaligned expectations, a fragile paper trail, and a perceived lack of accountability at the management level.
The maintenance staff, however, receives both praise and criticism, contributing to a complex picture of service quality. On one hand, several tenants commend certain technicians for their professionalism and efficiency. Osvaldo Rosado is repeatedly singled out for exceptionally fast, courteous, and competent service, with one reviewer calling him "incredibly fast, efficient, and very professional." A few others describe maintenance crews as generally helpful and responsive when issues are promptly reported. On the other hand, there are critiques about the broader maintenance team and management's capacity to follow through, hinting at uneven training and consistency across staff. The overall sense is that individual workers can shine, but the system around them may not support uniform excellence.
Facilities and community features contribute to the overall mixed sentiment. Reviewers note that gates rarely work, the pool is almost always closed, and the gym feels run-down, creating a sense of a facility that promises amenities but rarely delivers reliable access. Parking and traffic etiquette are described as challenging and hazardous in places, with complaints about dog poop left in common areas and a surprising lack of sidewalks in a vehicle-dominated environment. Even though some residents report positive interactions with certain staff members, such as Crystal and the maintenance team, these amenities issues significantly color the day-to-day experience and influence overall satisfaction.
Move-out and financial interactions reveal further friction. Several reviewers recount disputes over security deposits, improper cleaning fees, and misapplied charges. One tenant recounts being charged a $200 deep-clean fee despite providing substantial proof of cleanliness, while another describes a deposit-check error that placed the wrong name on the refund check and then left them unable to deposit it. In another thread, the property's handling of billing issues required extensive back-and-forth and CC'ing of the entire management team, only to result in delays and a sense that proper documentation or due process was being skirted. The recurring theme is a rent-experience that fails to feel fair or transparent, especially at the end of a lease.
In sum, the property presents a divided landscape: some staff members - most notably certain maintenance personnel and a few frontline employees - are capable and attentive, capable of delivering positive, even standout service in the moment. Yet the broader experience is consistently marked by pest and mold issues, significant communication failures, maintenance and facility shortcomings, and contentious financial interactions. For anyone considering this complex, the message across reviews is clear: be prepared for a front-facing, well-kept fa?ade that may belie deeper problems in management, resident support, and long-term livability. It's a place that seems to reward persistence and direct, in-person engagement while punishing through inaction or mismanagement when issues are not handled promptly and transparently.
The Central Park assisted living community in Altamonte Springs, FL offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a dining room where nutritious meals are served, and all apartments come fully furnished for convenience. There is also a beautiful garden where residents can enjoy fresh air and outdoor activities.
Housekeeping services are provided to maintain a clean and tidy living environment, and move-in coordination assistance is available to make the transition seamless for new residents. Residents can stay connected with family and friends through telephone and Wi-Fi/high-speed internet access.
Care services at Central Park include assistance with daily activities such as bathing, dressing, and transfers. The staff coordinates with healthcare providers to ensure that residents receive proper medical attention. Special dietary restrictions, including diabetes diets, are accommodated in meal preparation and service. Medication management is also provided to ensure residents take their medications on time.
Transportation arrangements for medical purposes as well as transportation to doctors' appointments are available to facilitate access to healthcare services. The community is conveniently located near numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals for added convenience.
Central Park offers a vibrant lifestyle with scheduled daily activities for residents to engage in socializing and pursuing personal interests. With its array of amenities and care services in a convenient location surrounded by various amenities in the surrounding area, this assisted living community provides an ideal setting for seniors seeking comfort, support, and an active lifestyle.
Central Park is located at 2100 North Street, Altamonte Springs, FL 32714 in Seminole County, Florida
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