Central Park

2100 North Street, Altamonte Springs, FL 32714

For more information about senior living options: (844) 490-3973

4.3 from 100 reviews
5 stars
78
4 stars
3
3 stars
1
2 stars
3
1 stars
15

Assisted Living

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    Overall Review of Central Park

    Pros

    • pro The maintenance team rocks; they fix issues promptly and are all cool.
    • pro The maintenance crew is beyond incredible, with kudos to Dave and his team.
    • pro Crystal was amazing and very patient.
    • pro Osvaldo Rosado provided a great experience; he was fast, efficient, and professional, making the process smooth and stress-free. Highly recommended.
    • pro The office staff are great; smart people work there, with shout-outs to Allaina and David.
    • pro The location is convenient and the apartment was generally well-kept.
    • pro The maintenance technicians are doing a great job; Osvaldo is particularly professional and helpful.

    Cons

    • pro The complex has a roach infestation and mold in the walls.
    • pro Pest control is not performed, and residents must pay out of pocket.
    • pro Management ignores emails and is unresponsive to calls.
    • pro The property threatens credit-reporting actions without due process.
    • pro The gates rarely work, the pool is usually closed, and the gym is run-down.
    • pro Construction dust from cement work covers the neighborhood and cars.
    • pro A $65 cable TV fee is charged even if residents do not own a TV.
    • pro Move-out issues include incorrect security-deposit refunds and misapplied charges.

    Review

    This property elicits a mix of reactions that range from bemused skepticism to outright alarm. Some reviewers hint at a cruel irony in calling an apartment "perfect" for someone who wants something that literally falls off the bone, while others describe a place that feels like a construction site masquerading as a living space. The front of the complex is praised for being well-kept, but many tenants report a very different reality in the back: common areas suffer, dust and construction debris linger, and communication with management deteriorates into a frustrating game of phone tag and unanswered emails. The overall impression is one of inconsistency and mismatch between appearances and lived experience, with a strong undertone of being misled or let down by the level of service promised at move-in.

    Several accounts highlight a stark contrast between the entrance and the rest of the property. The entrance and common areas are described as tidy and maintained, yet the back of the complex reveals a more neglected environment. Residents report ongoing issues that feel dismissed or inadequately addressed, including a pervasive sense of being bamboozled by the complex's true level of upkeep. Construction-related dust and disruption spill into neighboring properties and even parked cars, suggesting that the building's exterior work and site management are not coordinated with resident needs. In short, what looks appealing from the curb often gives way to a different reality once you're inside.

    Pest control, mold, and water-related problems stand out as recurring and serious concerns. Several reviews paint a picture of cockroach infestations that persist despite resident efforts and multiple pest-control attempts. Mold growth in vents and walls is repeatedly mentioned, along with leaks that affect billing and overall indoor air quality. One reviewer notes investing their own money to control cockroaches inside the unit on a monthly basis, a stark indicator that the property's claims of proactive pest management may not match the lived experience. The statement that pest control is "complex-wide" and not readily managed by the property underscores a broader systemic issue rather than isolated incidents.

    Communication and management practices emerge as a persistent pain point. Tenants describe repeated attempts to contact assistant managers and the property manager - Naima and Allaina - without meaningful responses. Emails go unanswered, and phone calls often end with promises that staff are "too busy" to respond. In several accounts, the property allegedly misrepresented communications about balances due, claimed emails were sent when they were not, and threatened collections and credit reporting without providing proper due process. The pattern across reviews is one of misaligned expectations, a fragile paper trail, and a perceived lack of accountability at the management level.

    The maintenance staff, however, receives both praise and criticism, contributing to a complex picture of service quality. On one hand, several tenants commend certain technicians for their professionalism and efficiency. Osvaldo Rosado is repeatedly singled out for exceptionally fast, courteous, and competent service, with one reviewer calling him "incredibly fast, efficient, and very professional." A few others describe maintenance crews as generally helpful and responsive when issues are promptly reported. On the other hand, there are critiques about the broader maintenance team and management's capacity to follow through, hinting at uneven training and consistency across staff. The overall sense is that individual workers can shine, but the system around them may not support uniform excellence.

    Facilities and community features contribute to the overall mixed sentiment. Reviewers note that gates rarely work, the pool is almost always closed, and the gym feels run-down, creating a sense of a facility that promises amenities but rarely delivers reliable access. Parking and traffic etiquette are described as challenging and hazardous in places, with complaints about dog poop left in common areas and a surprising lack of sidewalks in a vehicle-dominated environment. Even though some residents report positive interactions with certain staff members, such as Crystal and the maintenance team, these amenities issues significantly color the day-to-day experience and influence overall satisfaction.

    Move-out and financial interactions reveal further friction. Several reviewers recount disputes over security deposits, improper cleaning fees, and misapplied charges. One tenant recounts being charged a $200 deep-clean fee despite providing substantial proof of cleanliness, while another describes a deposit-check error that placed the wrong name on the refund check and then left them unable to deposit it. In another thread, the property's handling of billing issues required extensive back-and-forth and CC'ing of the entire management team, only to result in delays and a sense that proper documentation or due process was being skirted. The recurring theme is a rent-experience that fails to feel fair or transparent, especially at the end of a lease.

    In sum, the property presents a divided landscape: some staff members - most notably certain maintenance personnel and a few frontline employees - are capable and attentive, capable of delivering positive, even standout service in the moment. Yet the broader experience is consistently marked by pest and mold issues, significant communication failures, maintenance and facility shortcomings, and contentious financial interactions. For anyone considering this complex, the message across reviews is clear: be prepared for a front-facing, well-kept fa?ade that may belie deeper problems in management, resident support, and long-term livability. It's a place that seems to reward persistence and direct, in-person engagement while punishing through inaction or mismanagement when issues are not handled promptly and transparently.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Orlando International (18 miles away) Orlando International (18 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Central Park assisted living community in Altamonte Springs, FL offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a dining room where nutritious meals are served, and all apartments come fully furnished for convenience. There is also a beautiful garden where residents can enjoy fresh air and outdoor activities.

    Housekeeping services are provided to maintain a clean and tidy living environment, and move-in coordination assistance is available to make the transition seamless for new residents. Residents can stay connected with family and friends through telephone and Wi-Fi/high-speed internet access.

    Care services at Central Park include assistance with daily activities such as bathing, dressing, and transfers. The staff coordinates with healthcare providers to ensure that residents receive proper medical attention. Special dietary restrictions, including diabetes diets, are accommodated in meal preparation and service. Medication management is also provided to ensure residents take their medications on time.

    Transportation arrangements for medical purposes as well as transportation to doctors' appointments are available to facilitate access to healthcare services. The community is conveniently located near numerous cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals for added convenience.

    Central Park offers a vibrant lifestyle with scheduled daily activities for residents to engage in socializing and pursuing personal interests. With its array of amenities and care services in a convenient location surrounded by various amenities in the surrounding area, this assisted living community provides an ideal setting for seniors seeking comfort, support, and an active lifestyle.

    Nearby Places of Interest

    Physicians

    • Longwood Family Health (0.4 miles)
    • Cabrera, Alicia Neurology of Central Florida (0.8 miles)
    • Orlando Heart Specialists (0.9 miles)
    • Florida Eye Clinic (2.1 miles)
    • Ear Nose Throat Surgical Associates (2.4 miles)
    • Altamonte Family Practice (2.5 miles)
    • Hunt Club Pediatrics (3.4 miles)

    Pharmacies

    • CVS Pharmacy (0.6 miles)
    • CVS Pharmacy (1.5 miles)
    • Winn-Dixie (1.9 miles)
    • CVS Pharmacy (2.2 miles)
    • Winn-Dixie (2.3 miles)
    • Walgreens (2.3 miles)
    • CVS Pharmacy (3.1 miles)

    Restaurants

    • 4 Rivers Smokehouse (0.8 miles)
    • Twin Peaks (1.5 miles)
    • McDonald's (1.6 miles)
    • Chick-Fil-A (1.6 miles)
    • Kiwi's Pub & Grill (1.8 miles)
    • Miller's Ale House - Altamonte Springs (1.8 miles)
    • Cubans On The Run (3.6 miles)

    Parks

    • Cranes Roost Park (1.4 miles)
    • Wekiwa Springs State Park (4.5 miles)

    Theaters

    • AMC Altamonte Mall 18 (1.5 miles)
    • Regal Wekiva Riverwalk (4.7 miles)
    • Regal Winter Park Village & RPX (6 miles)

    Cafes

    • Starbucks (1.6 miles)
    • Starbucks (3 miles)
    • Starbucks (4.9 miles)
    • Starbucks (5.6 miles)
    • The Glass Knife (6.3 miles)
    • Starbucks (6.9 miles)

    Hospitals

    • Florida Hospital Altamonte (2 miles)
    • Adventist Health System (3.1 miles)
    • AdventHealth Apopka (6.5 miles)
    • Winter Park Memorial Hospital (7.2 miles)
    • Florida Hospital Lake Mary ER (7.4 miles)
    • FH Engineering Services (7.6 miles)
    • Florida Hospital (7.6 miles)

    Transportation

    • Altamonte Springs SunRail Station (2.6 miles)

    Places of Worship

    • Orlando Filipino Seventh-Day Adventist Church (3.5 miles)

    Frequently Asked Questions

    Where is Central Park?

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