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4.8 from 100 reviews
5 stars
85
4 stars
13
3 stars
0
2 stars
0
1 stars
2
Overall Review of Care America
common28 reviews mention this
Staff care and responsiveness stand out
Residents and families consistently describe staff who are kind, attentive, and helpful.
Many reviews focus on staff friendliness and day-to-day support, including nurses and CNAs being professional, courteous, and quick to help with needs. Several reviewers say staff were communicative and attentive to both residents and family members. A number of comments also mention requests being handled promptly, and staff making visitors feel welcomed during visits.
common6 reviews mention this
Therapy supports recovery and strength
Therapy staff are frequently credited with helping residents improve mobility and mental health.
Reviews mention physical, occupational, and speech/cognitive therapy helping with strength, mobility, and mental aspects of health. One family describes significant gains after an infection hospital stay, with therapists working to improve mobility. Another reviewer who was there for rehab describes therapy departments as particularly strong, with staff working toward safety and goals.
common12 reviews mention this
Facility cleanliness is repeatedly praised
Multiple residents and visitors describe the building as clean and well maintained.
A frequent theme is that the facility looks clean, smells clean, and is well kept. Several reviews describe pride in appearance and maintenance that keeps spaces functional. Even among the more critical comments, cleanliness is mentioned in the context of updates and condition, with some reviewers contrasting their experiences.
common2 reviews mention this
Activities keep days from feeling idle
Residents mention having activities to stay engaged.
Some reviews specifically call out activities and how the day doesn’t feel boring. One reviewer describes an ice cream social and praise for activities workers and decorations.
caveat6 reviews mention this
Food quality is mixed
Food quality and service are inconsistent across reviews.
Several reviewers praise the food, including comments about it being better or even wonderful. Others report problems like food arriving cold, with limited attention to why a resident didn’t eat. A reviewer also describes the food as poor, tying it to dissatisfaction with the overall experience.
caveat2 reviews mention this
Staffing and call response draw criticism
Some reviewers say staffing levels and call response weren’t adequate.
A critical review describes being short-staffed, overcrowded, and unable to get calls answered, along with complaints about conditions in rooms and beds. Another detailed negative account describes delays in getting help and concerns about medical follow-through, which the reviewer attributes to the facility’s responsiveness.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Orlando International (17 miles away)
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.2 miles)
CVS Pharmacy (1.5 miles)
Winn-Dixie (1.6 miles)
CVS Pharmacy (1.6 miles)
Walgreens (1.8 miles)
Walgreens (2.9 miles)
Winn-Dixie (3 miles)
Restaurants
Twin Peaks (0.3 miles)
Chick-Fil-A (0.3 miles)
McDonald's (0.3 miles)
Miller's Ale House - Altamonte Springs (1.1 miles)
Kiwi's Pub & Grill (1.3 miles)
4 Rivers Smokehouse (1.9 miles)
An Tobar (2.3 miles)
Physicians
Cabrera, Alicia Neurology of Central Florida (0.5 miles)
Orlando Heart Specialists (0.5 miles)
Longwood Family Health (1 miles)
Florida Eye Clinic (1.4 miles)
Altamonte Family Practice (1.8 miles)
Ear Nose Throat Surgical Associates (1.9 miles)
RDV Sportsplex Pediatrics (2.1 miles)
Parks
Cranes Roost Park (0.7 miles)
Wekiwa Springs State Park (5.2 miles)
Blue Jacket Park (7.1 miles)
Theaters
AMC Altamonte Mall 18 (0.8 miles)
Regal Wekiva Riverwalk (4.7 miles)
Regal Winter Park Village & RPX (4.8 miles)
Cafes
Starbucks (0.8 miles)
Starbucks (2.9 miles)
Starbucks (4.6 miles)
The Glass Knife (5.2 miles)
Starbucks (6.7 miles)
Hospitals
Florida Hospital Altamonte (1.5 miles)
Adventist Health System (2.1 miles)
Winter Park Memorial Hospital (6.2 miles)
FH Engineering Services (6.4 miles)
Florida Hospital (6.4 miles)
AdventHealth Apopka (6.4 miles)
Florida Hospital- South Campus (6.4 miles)
Transportation
Altamonte Springs SunRail Station (2.2 miles)
Places of Worship
Orlando Filipino Seventh-Day Adventist Church (3.1 miles)
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Orlando International (17 miles away)
Convenient access to nearby healthcare and local amenities in a tranquil, supportive setting.
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Comprehensive Exploration of Living Wills and Other Advance Directives