Visiting Angels-Greater

Pros

• Reviewers report high satisfaction with Visiting Angels' service.
• They value having consistent weekend caregivers, such as Thalia on Friday and Georgia on Saturday and Sunday.
• Families praise caregivers for being engaging and able to stimulate their loved ones.
• The agency quickly adapts when additional days are needed, providing compassionate substitutes.
• The care is described as thorough, and communication is kept prompt and clear.
• Caregivers are courteous, professional, and a pleasure to work with.
• The service offers respite for families and helps keep loved ones safe and happy.
• Clients feel comfortable leaving their loved ones with the caregiver and view them as a friend.
• Alba is described as caring, patient, and attentive to the mother.
• Elsa is described as amazing and provides excellent companionship.
• The organization is easy to contact with good communication and helpful staff.
• The overall experience is highly recommended by clients.

Cons

Review

Families and individuals who have used Visiting Angels over the years consistently describe a home care experience that is reliable, compassionate, and deeply reassuring. Across multiple households and several years, the service has built a strong pattern of dependable weekend coverage, with caregivers who arrive on schedule and bring a sense of familiarity that many clients value highly. For one family, having Thalia on Fridays and Georgia on Saturdays and Sundays became more than a schedule - it became part of a trusted routine. The recurring presence of the same caregivers matters, and when a fill-in is needed, those substitutes are still kind, capable, and able to blend into the care dynamic with ease. The overarching sense is that Visiting Angels isn't just a service; it's a continuity of care that families come to rely on.

One heartfelt story centers on a mom living with Alzheimer's and the caregiver Carmen, who brought not only practical help but meaningful engagement. Carmen's approach included crafting tasks and activities designed to stimulate the mind, which the family found incredibly valuable. When the family needed to extend care for an extra week, the team responded quickly and efficiently, underscoring the organization's commitment to flexibility and reliability. Even when a scheduled caregiver could not be present on one day, the replacement was described as compassionate and caring, leaving the mom feeling safe and as if she was spending time with a trusted friend. The gratitude here is palpable: Visiting Angels helped navigate a challenging journey and provided steady support that made a real difference for a mother with Alzheimer's and for her family.

Several reviews highlight a culture of thoroughness, proactive communication, and steady problem-solving. Phrases like "Caring Angels. Thorough in care. The best experience" capture a sentiment echoed by many families: the team stays in touch and addresses problems promptly. The emphasis on being "always accommodating" and keeping on top of appointments - then calling when something seems amiss - speaks to a process-driven approach that reduces stress for caregivers at home. This combination of attentiveness, courtesy, professionalism, and warmth helps create an atmosphere where families feel heard and their loved ones are treated with dignity and respect.

Finding the right caregiver can be pivotal, and several stories underscore how critical that match can be for both safety and peace of mind. In one family caring for a 93-year-old husband, it took a couple of tries to find the perfect match, but once the right caregiver was in place, the daily routine flourished. The caregiver took him for walks, helped with lunch, and assisted with chores, while also keeping him occupied and secure. The arrangement delivered not only daily companionship but meaningful respite for the family - time to run errands or tend to appointments, all without worry. The experiences speak to the value of a well-matched caregiver team that supports both the senior and their loved ones.

In addition to specific caregivers, the broader team earns praise for its approachability and reliability. One reviewer highlighted Alba, describing her as caring, patient, and attentive when assisting a mother. The appreciation isn't limited to a single caregiver; families repeatedly note consistent, kind interactions and dependable service. Another family expressed gratitude for the years of support they've received, appreciating the continuity and the ability to rely on Visiting Angels to help their elder mother over a couple of years. The common thread is clear: a combination of compassionate care, steady communication, and a willingness to adapt to changing needs.

The initial contact and ongoing coordination also stand out as strengths. A reviewer described the process from the first call and information gathering through to meeting with the father's caregiver as a series of positive, supportive steps. Social workers, schedulers, and nursing follow-ups were described as helpful and caring, with staff taking the needs and personality of the loved one into consideration to find the most suitable caregiver. Telephone calls and questions were answered promptly, which the author found highly reassuring. This level of organizational care reinforces the sense that Visiting Angels treats every client as a person with unique needs, rather than a routine case.

Location-specific experiences further illustrate the breadth of satisfaction. In the Winter Park area, the team was described as professional, polite, and most importantly, compassionate. The overall sentiment is that Visiting Angels offers a partnership - a collaboration with families that feels thoughtful and responsive rather than transactional. For families who have shifted between states, the permanence of a trusted caregiver is a recurring thrill; one family noted years of service across California and Florida, with the same caregiver providing reliable care for a year and a half since the move. Even at age 88, they report being very happy with the service and the care they've received, underscoring how sustained, high-quality support can adapt to changing circumstances and locations.

One especially touching note centers on Elsa, a mom's caregiver who impressed her sister and family with outstanding care and companionship. The strength of this testimonial lies in the warmth and gratitude expressed for the emotional and practical support Elsa provided. Easy communication and approachable, friendly staff were also highlighted by multiple reviewers, reinforcing the sense that Visiting Angels is not only about meeting physical needs but also about fostering a supportive, respectful, and uplifting environment for both seniors and their families.

Taken together, these testimonials paint a picture of Visiting Angels as a caring, communicative, and dependable home care partner. Clients repeatedly emphasize the importance of consistency, compassionate engagement, and the ability to respond swiftly to changing needs. From Alzheimer's care to long-standing companionship for a spouse, from reliably meeting schedules to delivering meaningful activities, the service appears to deliver both practical help and emotional reassurance. Families describe a collaborative relationship where caregivers are valued, selected with care, and supported by a responsive organization, making Visiting Angels a trusted ally in managing the complexities of aging at home.

This area of Altamonte Springs, Florida, offers a variety of amenities and services that would be convenient for senior living. The proximity to parks like Cranse Roost Park and Wekiwa Springs State Park provide opportunities for outdoor recreation and relaxation. There are also several restaurants nearby, including options like Twin Peaks, Chick-Fil-A, and Miller's Ale House, offering a range of dining choices. In terms of healthcare, there are pharmacies like CVS and Walgreens, as well as physicians' offices such as Orlando Heart Specialists and Altamonte Family Practice located within a short distance. Additionally, residents have access to theaters like AMC Altamonte Mall 18 for entertainment options. The area also features cafes like Starbucks and The Glass Knife for socializing or enjoying coffee. For medical emergencies or routine care, hospitals such as Florida Hospital Altamonte and Winter Park Memorial Hospital are easily accessible. Overall, this neighborhood provides a mix of conveniences and recreational opportunities that could make it an ideal location for seniors looking to settle in Altamonte Springs.

Parks

• Cranes Roost Park (0.4 miles)
• Wekiwa Springs State Park (5.3 miles)
• Blue Jacket Park (7.2 miles)

Restaurants

• Twin Peaks (0.5 miles)
• McDonald's (0.5 miles)
• Chick-Fil-A (0.6 miles)
• Miller's Ale House - Altamonte Springs (0.9 miles)
• Kiwi's Pub & Grill (1.6 miles)
• 4 Rivers Smokehouse (1.7 miles)
• An Tobar (2.5 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (1.5 miles)
• Winn-Dixie (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Winn-Dixie (2.7 miles)
• Walgreens (2.8 miles)

Physicians

• Cabrera, Alicia Neurology of Central Florida (0.5 miles)
• Orlando Heart Specialists (0.6 miles)
• Longwood Family Health (0.8 miles)
• Florida Eye Clinic (1.2 miles)
• Altamonte Family Practice (1.6 miles)
• Ear Nose Throat Surgical Associates (1.7 miles)
• RDV Sportsplex Pediatrics (2.4 miles)

Theaters

• AMC Altamonte Mall 18 (0.5 miles)
• Regal Winter Park Village & RPX (4.9 miles)
• Regal Wekiva Riverwalk (5 miles)

Cafes

• Starbucks (0.6 miles)
• Starbucks (3.2 miles)
• Starbucks (4.9 miles)
• The Glass Knife (5.3 miles)
• Starbucks (6.4 miles)

Hospitals

• Florida Hospital Altamonte (1.2 miles)
• Adventist Health System (2.4 miles)
• Winter Park Memorial Hospital (6.2 miles)
• FH Engineering Services (6.5 miles)
• Florida Hospital (6.5 miles)
• Florida Hospital- South Campus (6.6 miles)
• Florida Hospital Womens Center (6.6 miles)

Transportation

• Altamonte Springs SunRail Station (2 miles)

Places of Worship

• Orlando Filipino Seventh-Day Adventist Church (3.4 miles)