For more information about senior living options: (866) 208-4318
4.6 from 33 reviews
5 stars
29
4 stars
1
3 stars
0
2 stars
0
1 stars
3
Overall Review of Home Instead - Wilmington, DE
differentiator6 reviews mention this
In-home care is the center
Care is described as being provided in residents' homes for day-to-day support.
Many reviewers talk about Home Instead starting or continuing care in the comfort of the home, with helpers supporting daily routines. A few also describe moving through different care situations while keeping that in-home support as part of the plan. One reviewer specifically mentions caregiver help with transportation needs when driving wasnāt possible.
common20 reviews mention this
Caregivers feel professional and caring
Residents and families repeatedly describe caregivers as professional, caring, and trustworthy.
Across the reviews, caregivers are described as dependable and respectful, with multiple mentions of compassion and attentiveness. Reviewers also highlight that caregivers take time to understand the situation and follow requested guidelines. Several people say they felt safe leaving a loved one in their care, including during difficult periods.
common12 reviews mention this
Responsive communication and backup
Residents describe quick communication and dependable follow-through when schedules change.
Several reviewers say the office is responsive and that care coordinators help address schedule issues. Multiple people mention getting substitute caregivers promptly when someone is sick or unavailable. One reviewer also emphasizes that staying in regular contact with the care coordinator and caregiver is key to getting the right support.
common8 reviews mention this
Flexible coverage for shifting needs
Families describe flexible support, including coverage for added days and changing routines.
Reviewers mention coverage across multiple shifts and days, with staff stepping in when needed. Others describe adding days to a regular schedule and receiving replacement caregivers without disruption. A few reviewers also describe helpers supporting practical errands and tasks that change over time.
caveat2 reviews mention this
Occasional office reliability problems
A small number of reviewers report negative experiences with reliability or attitude.
While most reviews are positive, at least a couple describe problems tied to the office experience. One reviewer reported being unhappy with someoneās rudeness, and another said no one showed up for a scheduled consultation. These issues appear in only a minority of the reviews compared with the overall themes of professionalism and support.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
New Castle County (6 miles away)
Philadelphia International (19 miles away)
Nearby Places of Interest
Physicians
Eye Doctors (0.1 miles)
Bellevue Heart Group - Hamid Deliri M.D. (0.6 miles)
Richard J. Schmidt, MD (1.4 miles)
Medical Examiner Office (1.4 miles)
AI Dupont Outpatient Cardiac Center (1.4 miles)
Gene Lee (2.3 miles)
Delaware Eye Surgeons (3.4 miles)
Pharmacies
Walgreens (0.4 miles)
CVS Pharmacy (0.6 miles)
Walgreens (2.2 miles)
Rite Aid (3 miles)
CVS Pharmacy (3.5 miles)
Walgreens (3.5 miles)
Walgreens (3.7 miles)
Parks
Brandywine Park (0.5 miles)
Alapocas Woods Park (1 miles)
Talley Day Park (2.5 miles)
Shipley Heights Park (2.7 miles)
Brandywine Creek State Park (2.9 miles)
Wilmington Manor Gardens Park (6.1 miles)
Hospitals
St Francis Hospital (0.8 miles)
Wilmington VA Medical Center (2.8 miles)
Delaware Psychiatric Center (4.2 miles)
Limestone Medical Center (5.6 miles)
Kanchana Thirumaleshwar Dr Mid Atlantic Endoscopy Center Newark (7 miles)
ChristianaCare Christiana Hospital Emergency Department (7.6 miles)
Transportation
Joseph R. Biden Jr. Railroad Station (WIL) (1.7 miles)
The VA Aid and Attendance program offers financial assistance to veterans needing help with daily activities due to health issues, available through a pension for low-income wartime veterans or an allowance for 100% disabled individuals. Eligibility depends on medical documentation of care needs and navigating guidelines about income and service history, with funds being usable for various healthcare-related expenses.
Linda's caregiving journey for her elderly mother, Joan, is marked by deep love and challenges as she navigates health changes, emotional support, and practical arrangements while learning to prioritize self-care and utilize community resources. Their evolving relationship highlights resilience and the universal themes of empathy and preparedness in caregiver experiences.
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.