Griswold Home Care

Pros

• Juniper Homecare is praised as a well-organized company with highly qualified staff.
• Its staff are friendly, professional, knowledgeable, and genuinely helpful.
• The company offers a full range of senior services under one roof, including home care, adult day care, meals on wheels, and the adult family living program.
• Clients and families report excellent service, reliable caregivers, and heartfelt compassion.
• The meals are fresh and the environment is clean and welcoming, helping seniors feel at home.
• Families are grateful for Juniper's support in caring for loved ones at home.
• Juniper is described as supportive of employees, with kind bosses and a positive workplace culture.
• Overall, Juniper Homecare is highly recommended by customers.

Cons

• They described the vans' drivers as unsafe, speeding through parking lots, and unfit to work with handicapped individuals.
• They called the drivers' behavior unfriendly and the driving methods unnecessary.
• They suggested that driving backgrounds should be checked before allowing someone to drive the vans, indicating safety concerns.

Review

Juniper Home Care is consistently described by clients and their families as a well-organized, highly capable company that treats both customers and employees with genuine care. Reviewers repeatedly highlight the organization's professionalism, thorough training, and the sense that staff members are not just employees but members of a compassionate team. The overall impression is that Juniper operates with a clear dedication to quality, reliability, and a humane approach to caring for aging loved ones.

The breadth of services is another standout theme. People praise Juniper for offering "all the services you need for an aging parent," including home care, adult day care, meals on wheels, and an adult family living program. This range creates a sense of convenience and continuity for families navigating elder care, because they feel they can turn to one trusted provider for multiple needs. The company is described as a one-stop option, capable of coordinating care across different settings, with the AFL program and meals on wheels cited as central components of their offerings. Transportation is also highlighted as a key service, underscoring the practical support Juniper provides for seniors who need reliable mobility.

The staff repeatedly emerge as the heart of Juniper's appeal. Reviewers call the team friendly, highly qualified, knowledgeable, and dedicated, with many noting that the employees go above and beyond to help clients and their families. Several reviews emphasize a "family" feel, with phrases like "we're a family" and "the best caregivers are family." The staff's responsiveness to individual needs - listening, following through on concerns, and tailoring activities and care - receives particular praise. In addition to general warmth and professionalism, there are mentions of staff who speak languages such as Spanish and Russian, which helps create an inclusive, welcoming environment where families feel understood and respected.

The impact on families and their loved ones is a recurrent theme. Many reviewers express relief and gratitude that Juniper provides a comfortable, engaging, and supportive setting for aging relatives. Observations include residents enjoying fresh meals, socializing with new friends, and participating in meaningful activities that keep them active and engaged. Families describe seeing positive changes - livelier moods, renewed companionship, and a sense that their loved ones are cared for in a home-like atmosphere rather than a sterile facility. Several accounts highlight the emotional and practical benefits of having trusted care close to home, with photos of improved quality of life as a result of Juniper's services.

Environment and daily life at Juniper receive strong, favorable notes. Reviewers frequently mention fresh food, a clean and inviting facility, daily activities, and opportunities for social interaction. The ambiance is described as homey and welcoming, with staff and caregivers making residents feel comfortable and valued. The combination of good food, engaging programs, and a supportive staff creates an atmosphere where seniors look forward to visiting, rather than feeling like they are receiving mere custodial care. This sense of normalcy, camaraderie, and purposeful activity is a recurring thread across many reviews.

Customer service and overall reliability are also praised. Reviewers compare Juniper favorably to other providers, noting consistently positive experiences in terms of care, communication, and the attentiveness of the team. The company is described as professional, organized, and attentive to the well-being of both clients and their families. The sentiment is that Juniper delivers not only practical care but also reassurance, making families feel confident in the decision to entrust their loved ones to Juniper's care.

Amid the overwhelmingly positive feedback, there is a single cautionary note regarding safety. One review raises concerns about driving practices, describing unsafe driving and speeding through parking lots by some van drivers and suggesting that driving background checks be considered. This standalone comment stands out as a reminder that, while the overall consensus is highly favorable, ongoing attention to safety and professional standards remains essential. It serves as a useful nudge for continuous improvement and reinforcement of best practices in all operational areas, including transportation.

In sum, Juniper Home Care emerges from these reviews as a trusted, family-oriented organization that delivers comprehensive elder care with warmth, professionalism, and a people-first approach. Clients and families consistently commend the breadth of services, the high quality of staff, the home-like environment, and the positive impact on daily life for seniors. The company's emphasis on compassionate care, strong customer service, and a sense of community resonates across countless stories of gratitude, referrals, and heartfelt appreciation, with many reviewers expressing confidence in recommending Juniper to others seeking reliable care for aging loved ones.

This part of West Hartford, Connecticut, offers a convenient and diverse range of amenities for senior living. With multiple pharmacies in close proximity, residents have easy access to healthcare services. The area also boasts several parks for leisurely walks or picnics, as well as a variety of restaurants to enjoy meals with friends and family. Additionally, there are reputable physicians and hospitals nearby for any medical needs that may arise. For those looking to relax and socialize, cafes provide the perfect setting for coffee dates or quiet reading sessions. Places of worship offer spiritual nourishment, while transportation options like Union Station and Pratt & Whitney ensure easy travel within and outside the community. Overall, this part of West Hartford provides a well-rounded living environment with all the necessary resources for seniors looking to settle down comfortably.

Pharmacies

• CVS Pharmacy (0 miles)
• Walgreens (0.1 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.1 miles)
• Stop & Shop Pharmacy (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.4 miles)

Parks

• Wolcott Park (0.5 miles)
• Fernridge Park (2.6 miles)
• Mill Pond Park (2.6 miles)
• Elizabeth Park (3.1 miles)
• Satan's Kingdom State Recreation Area (3.4 miles)
• Stanley Quarter Park (3.4 miles)
• Bushnell Park (3.5 miles)

Restaurants

• Chick-Fil-A (0.7 miles)
• New Park Brewing (0.8 miles)
• McDonald's (1.1 miles)
• P.F. Chang's China Bistro (1.8 miles)
• Artisan (1.9 miles)
• Max Burger (2 miles)
• Restaurant Bricco (2 miles)

Physicians

• Optometric Specialty Group (0.8 miles)
• Uconn Health Partners (1.4 miles)
• Lexington Cardiology Associates (1.6 miles)
• Dr Parson's (1.9 miles)
• Vealechristopher, Macgilpin Douglas, Siracojohn, & Harveyrichard, Verrisimo Ana (2 miles)
• Assoc'd Ear Nose and Throat Specialists (2.2 miles)
• SHE Medical (2.7 miles)

Hospitals

• Newington Veterans Hospital (2.1 miles)
• Infectious Disease Division (2.9 miles)
• St Francis Hospital (3.3 miles)

Cafes

• Starbucks (2.1 miles)
• Blue State Coffee (3.7 miles)
• Starbucks (3.8 miles)
• Panera Bread (4.7 miles)
• Rebel Dog Coffee Co. EAST HARTFORD (4.9 miles)
• Starbucks (5.7 miles)

Places of Worship

• Universalist Church of West Hartford (2.6 miles)
• Emanuel Synagogue (4.5 miles)
• Jehovah's Witnesses (4.7 miles)
• Jehovah's Witnesses (5.2 miles)

Transportation

• Union Station (3.5 miles)
• Pratt & Whitney (4.8 miles)