Elizabeth Manor Home Care, CT

Cons

• Roaches were present in the apartment.
• A flood occurred a couple of months ago.
• There was no remote control for the air conditioner.
• The air conditioner was filthy when the apartment was rented.
• The care manager is mean and disrespectful.

Review

The experience described centers on a housing situation that left a lasting negative impression due to poor management and a troubling living condition. The writer notes that a family member lived in the apartment complex, and from the outset they describe the care manager as simply mean and disrespectful. The tone throughout suggests that interactions with the management staff were a significant part of the overall dissatisfaction, coloring the entire experience with a sense of mistreatment and lack of consideration.

A major point in the account is the presence of pests, specifically roaches, which appeared when the family member moved in. This detail underscores a broader complaint about the quality of the living environment and the level of pest control provided by the property. The roach problem is presented not as a minor annoyance but as a persistent issue that affected the comfort and wellbeing of the tenant right from the beginning of occupancy.

In addition to pests, the reviewer mentions a flooding incident that occurred a couple of months prior to the time of writing. This flooding adds to the sense of instability and hazard within the living space, suggesting that the infrastructure or maintenance response was insufficient to prevent or promptly address water-related damage. The inclusion of flooding paints a picture of recurring problems rather than isolated incidents, contributing to an overall impression of neglect or inadequate property management.

Another element of the complaint concerns the condition and furnishings of the apartment, specifically the absence of a remote control for the air conditioner and the overall filthiness of the unit when it was rented. The lack of a functioning or available remote control points to gaps in basic amenity maintenance, while the description of the unit as filthy reinforces the sense that cleaning and sanitation were not prioritized. Together, these issues reflect ownership or management practices that failed to provide a clean, comfortable, and functional living space.

The care manager's demeanor is highlighted repeatedly as a central source of frustration. Described as mean and disrespectful, the manager's behavior appears to have compounded the other problems. Even if the physical conditions were challenging, the reviewer implies that the interpersonal treatment - how tenants are spoken to and assisted - was equally important, if not more so, in shaping a negative overall experience. This emphasis on treatment by management suggests that residents may have felt undervalued and dismissed when raising concerns or seeking help.

Taken together, the narrative presents a troubling picture of apartment living where maintenance and service standards lag behind basic expectations, pest and water damage issues arise, and management conduct undermines trust and comfort. The combination of a hostile management attitude, ongoing pest and flood concerns, and insufficient upkeep of essential amenities creates an atmosphere of dissatisfaction and distress for the tenant and their family member.

In reflecting on these experiences, the reviewer's conclusions appear firmly rooted in the desire for a respectful, responsive, and well-maintained living environment. The message implied is clear: when basic living conditions are compromised by pests, floods, and cleanliness issues, and when the staff responsible for addressing concerns is unkind or dismissive, the overall housing experience deteriorates significantly. For future tenants weighing similar situations, these details point to the importance of strong maintenance practices, prompt and courteous staff, and reliable amenities as critical components of a satisfactory home.

Pharmacies

• CVS Pharmacy (0.4 miles)
• CVS Pharmacy (0.8 miles)
• CVS Pharmacy (0.9 miles)
• Walgreens (2 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.3 miles)

Parks

• Fernridge Park (0.8 miles)
• Wolcott Park (2 miles)
• Elizabeth Park (2.5 miles)
• Bushnell Park (4.2 miles)
• Satan's Kingdom State Recreation Area (4.2 miles)
• Stanley Quarter Park (4.2 miles)
• Mill Pond Park (4.6 miles)

Restaurants

• Zohara (0.8 miles)
• Max Burger (0.8 miles)
• Restaurant Bricco (0.8 miles)
• Barcelona Restaurant (0.9 miles)
• Bartaco (0.9 miles)
• Max's Oyster Bar (0.9 miles)
• Artisan (1 miles)

Cafes

• Starbucks (0.8 miles)
• Starbucks (2.1 miles)
• Blue State Coffee (4.4 miles)
• The Coffee Trade (5.3 miles)
• Dom's Coffee (5.3 miles)
• Rebel Dog Coffee Co. EAST HARTFORD (6.3 miles)

Physicians

• Dr Parson's (0.8 miles)
• Assoc'd Ear Nose and Throat Specialists (1.2 miles)
• Optometric Specialty Group (1.8 miles)
• Uconn Health Partners (2.1 miles)
• Uconn Health System-Radiology (2.4 miles)
• Jonathan Schreiber (2.4 miles)
• UConn Dowling North (2.5 miles)

Places of Worship

• Universalist Church of West Hartford (1.3 miles)
• Emanuel Synagogue (3.1 miles)
• Jehovah's Witnesses (4.7 miles)

Hospitals

• St Francis Hospital (3.3 miles)
• Newington Veterans Hospital (3.9 miles)
• Infectious Disease Division (4 miles)
• Menla Holistic Health (4.6 miles)
• The Hospital of Central Connecticut Cancer Center (6.5 miles)

Transportation

• Union Station (4.1 miles)
• Pratt & Whitney (6.2 miles)