West Hartford Health & Rehabilitation Center
Save130 Loomis Drive, West Hartford, CT 06107
For more information about senior living options: (844) 490-3973
The staff at West Hartford Health & Rehabilitation Center are professional, knowledgeable, and caring. The facility is clean, well-maintained, and welcoming. Rehabilitation services are impressive, with state-of-the-art equipment and dedicated therapists. Communication with families is strong, with timely updates and thoughtful responses. The atmosphere feels like home, where residents are treated like family. The staff consistently provide excellent, personalized care. Nurses and aides are gentle, compassionate, and attentive to residents' needs. The meals are excellent, fresh, healthy, and well-liked by residents. The check-in process is easy and convenient. Families report peace of mind knowing their loved ones are safe and well cared for.
The reviewer claimed the facility caused their spouse to relapse into ICU because staff did not perform their duties. The reviewer claimed that some staff were working there for just a paycheck, indicating very low work ethics. The reviewer described management as deceitful and the stay as a very disappointing experience. The reviewer noted that several patients had left to go elsewhere.West Hartford Health & Rehabilitation Center has emerged in the stories of many families as a place where care is provided with professionalism, warmth, and a clear focus on preserving independence and dignity. One account centers on a daughter's gratitude for the way the team responded when her mother, who has multiple challenges including a weak hip and blocked ears, began to experience falls. The writer credits the staff as professional and knowledgeable, noting that real help arrived after years of trying other options, and highlighting fresh, healthy food, simple processes, and answers to questions as key strengths. The message is a powerful one of relief and renewed independence, underscored by a personal sign-off that speaks to lasting trust.
Across dozens of testimonials, the front-line staff - nurses, aides, therapists, and administrators alike - are repeatedly described as sweet, friendly, and truly capable. Reviewers use phrases like "very professional and knowledgeable," "nurses are very sweet and friendly," and "the staff are very attentive and helpful to all your needs." The sense you get from these comments is that the team at WHH&R doesn't just perform tasks; they engage with residents and their families in a way that makes everyone feel cared for and valued. Several reviewers emphasize that staff actively participates in patient care and cultivates an "at home" atmosphere where residents appear happy, well cared for, and comfortable with their surroundings.
Families also repeatedly emphasize the peace of mind that comes with the facility's approach. Comments about how easy the process is to understand, immediate responses to questions, and reliable communication with families create a clear impression of transparency and reassurance. The sentiment that care can safeguard independence is a recurrent thread - one reviewer even thanks the center for "saving my mother's independence and pride." Visitors describe visits as a pleasant and smooth experience, with loved ones consistently safe and well looked after, which many say translates into minimal stress for families who must balance caregiving with their own lives.
Rehabilitation and clinical care are highlighted as standout strengths. Multiple entries praise the rehabilitation services, noting state-of-the-art equipment and dedicated therapists who tailor plans to restore strength and independence. The staff in therapy roles - speech, physical, and other rehab specialists - are repeatedly described as knowledgeable and compassionate, collaborating closely with nursing and medical teams to produce personalized care plans that can adapt as a resident progresses. Personal anecdotes celebrate the success of therapy and recovery, with mentions of grateful family members who observe improvements in mobility and function, as well as appreciation for updates and openness about progress and medications.
The facility environment itself earns praise for cleanliness, neatness, and a home-like feel. Reviewers repeatedly describe clean rooms, well-maintained spaces, and a kitchen-to-table vibe that makes food seem not merely nutritious but appetizing. Several comments specifically note looking forward to meals and appreciating the consistency of fresh, healthy options. The overall impression is a place that prioritizes comfort and safety, where the physical surroundings reinforce a sense of well-being and dignity for residents.
There are heartfelt anecdotes that go beyond routine praise to capture intimate moments of care. One family recalls a two-month stay for a sister that was so well managed and supportive that the discharge felt like a positive, celebratory send-off rather than a goodbye. A mother-in-law's two-year stay is described with warmth and gratitude for the staff's friendliness, compassion, and calm attentiveness, even on overnight shifts. These stories emphasize not just clinical success, but the emotional and relational dimensions of care - the way staff can make residents feel valued, respected, and comfortable enough to thrive.
Not every voice is uniformly positive, however. One reviewer offered a cautionary perspective, challenging the overall ratings and raising serious concerns about nursing responsiveness, staff ethics, and management. The critique describes instances of delayed nurse responses, questions about the integrity of management, and broader worries about the care environment that led to a relapse and the perception that some staff may be working mainly for a paycheck. It's a stark contrast to the prevailing tone of praise, reminding readers that experiences at a long-term care facility can vary and that, as with any care decision, it's important to perform due diligence, form direct impressions, and consider multiple viewpoints before forming conclusions.
Taken together, the collection of reviews paints a portrait of West Hartford Health & Rehabilitation Center as a place where many families find genuine value in compassionate, patient-centered care. Across dozens of accounts, what stands out is a team-driven culture that treats residents with dignity, a strong emphasis on family communication, and a rehabilitation program that many families see as instrumental in restoring strength and independence. The center's clean, welcoming environment, the attentiveness of front-line staff, and the positive daily experiences of residents and their loved ones contribute to a sense of trust and reassurance for those navigating the difficult terrain of recovery and ongoing care.
In the end, WHH&R appears to be a facility that, for many families, delivers the combination of professional expertise, personal warmth, and practical support that makes a real difference in daily living and recovery. The unanimous thread from the majority of reviews is one of gratitude and confidence in the staff's commitment to dignity, respect, and patient-centered care. Yet prospective families should also weigh the single critical account, visit in person, speak with multiple members of the care team, and form their own impressions. For many, the experience is comforting enough to reaffirm the choice of WHH&R as a place where loved ones can regain function, maintain independence, and be treated with consistent kindness and professionalism.
160 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bradley International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The West Hartford Health & Rehabilitation Center in West Hartford, CT is an assisted living community that offers a wide range of amenities and care services to enhance the overall well-being of its residents. With a focus on providing a comfortable and enjoyable living environment, this facility ensures that all residents are provided with the necessary assistance and support they need.
The center features various amenities designed to promote convenience and relaxation. Residents can take advantage of the beauty salon for grooming needs, enjoy their favorite shows on cable or satellite TV in their private rooms, or utilize the computer center to stay connected with loved ones. The dining room offers restaurant-style dining, where residents can savor delicious meals prepared by the skilled kitchen staff. Fitness enthusiasts can maintain their active lifestyle in the well-equipped fitness room, while those looking for recreational activities can engage in gaming rooms or explore the small library.
Outdoor spaces and gardens allow residents to enjoy fresh air and nature, creating a serene atmosphere. Housekeeping services ensure that living spaces remain clean and tidy at all times. Move-in coordination services are available to assist new residents in settling comfortably into their furnished accommodations.
Healthcare needs are addressed through various care services offered by trained professionals. The 24-hour call system ensures that assistance is readily accessible whenever needed. Personal care assistance is provided for activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure timely administration of medications according to individual needs. A mental wellness program is also offered to support emotional well-being.
Residents with specific dietary restrictions can benefit from special dietary options tailored to their needs. Additionally, transportation arrangements make it convenient for residents to access non-medical appointments within the community or even visit nearby cafes, parks, pharmacies, restaurants, places of worship, and physicians' offices.
The West Hartford Health & Rehabilitation Center strives to provide a holistic approach to senior living by offering a comprehensive range of amenities and care services that cater to residents' physical, emotional, and social well-being. With a focus on creating a warm and welcoming community, this facility ensures that all residents enjoy their retirement years to the fullest.
West Hartford Health & Rehabilitation Center is located at 130 Loomis Drive, West Hartford, CT 06107 in Hartford County, Connecticut
West Hartford Health & Rehabilitation Center on seniors.fyi includes 5 photos including images showing building, dining, decor, outdoor, patio, umbrellas, trees, nature, and more.
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