West Hartford Health & Rehabilitation Center in West Hartford, CT

Save

West Hartford Health & Rehabilitation Center in West Hartford, CT

130 Loomis Drive, West Hartford, CT 06107

For more information about senior living options: (844) 490-3973

4.3 from 93 reviews
5 stars
68
4 stars
11
3 stars
1
2 stars
1
1 stars
12

Skilled Nursing Facility

Overall Review of West Hartford Health & Rehabilitation Center

Pros

  • pro The staff are very professional and knowledgeable.
  • pro They provide real help and support when needed.
  • pro The food is excellent, fresh, and healthy.
  • pro The process is simple and easy to understand, with questions answered promptly.
  • pro The staff preserve residents' independence and dignity.
  • pro Nurses are sweet, friendly, and clearly know how to care for their patients.
  • pro The facility is clean, well-maintained, and has a welcoming atmosphere.
  • pro Communication with families is strong, with updates and transparency.
  • pro The rehabilitation services are impressive, with state-of-the-art equipment and dedicated therapists.
  • pro The team treats patients like family and collaborates to provide personalized care.

Cons

  • pro One reviewer states the facility caused their spouse to relapse into ICU because staff did not do their job, with several patients leaving and management deceitful, making the stay very disappointing.
  • pro A reviewer calls the facility the worst place for the elderly, alleging abuse, neglect, and a lack of communication with the family.
  • pro Another reviewer says the medical staff is unprofessional and does not care about the patients, noting that residents must push the call button and wait.
  • pro A reviewer describes the food as terrible.
  • pro A reviewer labels the facility filthy with sub-standard care, mentioning a death of a friend's mother and bed sores, and suggests it should be shut down.
  • pro Several reviewers remark that most staff seem unhappy, are not friendly, and do not smile.
  • pro A reviewer reports unfriendly reception staff and a dismissive front desk experience.
  • pro A reviewer recounts safety and cleanliness concerns, including a roach on the nightstand and spoiled milk, indicating poor overall care.

Review

West Hartford Health & Rehabilitation Center is best suited for seniors who need short-term rehabilitation after a hospital stay and who value a warm, home-like atmosphere where therapy and daily care feel integrated with family-friendly communication. It works well for those who want attentive, personable staff, clear explanations, and a facility that feels neat and orderly. Families with relatives who require steady, highly consistent nursing oversight or who have experienced chronic staffing gaps elsewhere may want to consider alternatives. The center's strongest case is the combination of compassionate caregivers and a robust rehabilitation program; the rest depends on how each shift translates that commitment into real-time care.

Across the board, the most consistent positive thread is the staff's dedication. Reviewers repeatedly describe nurses, aides, and therapists as genuinely caring, patient, and collaborative in tailoring care to individual needs. The rehabilitation team is repeatedly praised for focus and expertise, using up-to-date methods to restore strength and independence. Families report reliable communication, with updates on progress and responsiveness to questions, which makes the care feel transparent and hands-on. Cleanliness and an inviting, homey ambiance further reinforce a sense that residents are treated with dignity and respect, not as numbers.

Yet the path to a confident recommendation is uneven. A minority of reviews flag serious concerns - reports ranging from inconsistent attention and delays in responding to urgent needs to allegations of neglect or disorganization at critical moments. Some accounts describe uncomfortable experiences with staff interactions, miscommunications around medications, and even environmental problems like pests or unaddressed maintenance issues. The most alarming themes center on wide variations in bedside care and perceived gaps in supervision, suggesting that outcomes depend heavily on individual staff on duty and the effectiveness of management in maintaining standards.

These inconsistencies do indirectly offset the center's strengths. When care teams are cohesive and proactive, the rehab trajectory can be impressive: personalized plans, steady therapy sessions, and timely updates can accelerate recovery and restore independence. The "at home" atmosphere - where staff know residents by name and family members feel listened to - tends to multiply those wins, especially for short-term residents who need trust as a foundation for engagement in therapy. However, the degree to which these advantages endure depends on sustained staffing quality and accountability, not just good intentions.

For families navigating a choice, several practical steps can tilt the odds toward a positive outcome. Schedule a tour with the admissions and nursing leadership to observe how staff interact with residents across shifts, and request to review a current care plan for a representative resident. Ask about therapy frequency and intensity, medication management processes, and how updates are delivered to family members. Inquire about staffing ratios, call-button responsiveness, and the facility's track record with common rehab complications such as skin integrity, falls, and nutrition. Consider a short trial respite to assess routine operations before committing to a longer stay.

In the end, West Hartford Health & Rehabilitation Center stands as a strong option for rehab-focused families who prioritize compassionate staff, clear communication, and a comfortable, clean environment. It is less suited for those who cannot tolerate frequent, high-variance experiences tied to staffing. If choosing this community, lean into proactive engagement: insist on consistent care oversight, regular progress updates, and a concrete plan for post-discharge goals. For families with reservations about long-term consistency or who demand ironclad staffing reliability, it may be prudent to compare alternatives and bring these questions to the table early in the decision process.

Features

Housing

  • 160 resident community capacity 160 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bradley International (12 miles away) Bradley International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The West Hartford Health & Rehabilitation Center in West Hartford, CT is an assisted living community that offers a wide range of amenities and care services to enhance the overall well-being of its residents. With a focus on providing a comfortable and enjoyable living environment, this facility ensures that all residents are provided with the necessary assistance and support they need.

The center features various amenities designed to promote convenience and relaxation. Residents can take advantage of the beauty salon for grooming needs, enjoy their favorite shows on cable or satellite TV in their private rooms, or utilize the computer center to stay connected with loved ones. The dining room offers restaurant-style dining, where residents can savor delicious meals prepared by the skilled kitchen staff. Fitness enthusiasts can maintain their active lifestyle in the well-equipped fitness room, while those looking for recreational activities can engage in gaming rooms or explore the small library.

Outdoor spaces and gardens allow residents to enjoy fresh air and nature, creating a serene atmosphere. Housekeeping services ensure that living spaces remain clean and tidy at all times. Move-in coordination services are available to assist new residents in settling comfortably into their furnished accommodations.

Healthcare needs are addressed through various care services offered by trained professionals. The 24-hour call system ensures that assistance is readily accessible whenever needed. Personal care assistance is provided for activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure timely administration of medications according to individual needs. A mental wellness program is also offered to support emotional well-being.

Residents with specific dietary restrictions can benefit from special dietary options tailored to their needs. Additionally, transportation arrangements make it convenient for residents to access non-medical appointments within the community or even visit nearby cafes, parks, pharmacies, restaurants, places of worship, and physicians' offices.

The West Hartford Health & Rehabilitation Center strives to provide a holistic approach to senior living by offering a comprehensive range of amenities and care services that cater to residents' physical, emotional, and social well-being. With a focus on creating a warm and welcoming community, this facility ensures that all residents enjoy their retirement years to the fullest.

Nearby Places of Interest

Places of Worship

  • Universalist Church of West Hartford (0.1 miles)
  • Emanuel Synagogue (2.1 miles)
  • Jehovah's Witnesses (3.5 miles)
  • Jehovah's Witnesses (6.5 miles)

Physicians

  • Assoc'd Ear Nose and Throat Specialists (0.3 miles)
  • Dr Parson's (0.7 miles)
  • Uconn Health Partners (1.5 miles)
  • Optometric Specialty Group (1.7 miles)
  • SHE Medical (1.7 miles)
  • Medical Oncology and Blood Disorders (1.9 miles)
  • Woodland Women's Health Associates (1.9 miles)

Restaurants

  • Max's Oyster Bar (0.4 miles)
  • Bartaco (0.4 miles)
  • Barcelona Restaurant (0.5 miles)
  • Artisan (0.5 miles)
  • Zohara (0.5 miles)
  • Restaurant Bricco (0.6 miles)
  • Max Burger (0.6 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • CVS Pharmacy (1.1 miles)
  • Walgreens (1.2 miles)
  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.6 miles)

Cafes

  • Starbucks (0.5 miles)
  • Starbucks (1.3 miles)
  • Blue State Coffee (3.4 miles)
  • Rebel Dog Coffee Co. EAST HARTFORD (5.5 miles)
  • The Coffee Trade (5.6 miles)
  • Dom's Coffee (5.6 miles)

Parks

  • Fernridge Park (0.7 miles)
  • Elizabeth Park (1.3 miles)
  • Wolcott Park (2.4 miles)
  • Bushnell Park (3.1 miles)
  • Satan's Kingdom State Recreation Area (3.2 miles)
  • Mill Pond Park (5.1 miles)
  • Stanley Quarter Park (5.2 miles)

Hospitals

  • St Francis Hospital (2.1 miles)
  • Infectious Disease Division (3.2 miles)
  • Newington Veterans Hospital (4.5 miles)
  • Menla Holistic Health (4.9 miles)

Transportation

  • Union Station (3 miles)
  • Pratt & Whitney (5.3 miles)

Frequently Asked Questions

Where is West Hartford Health & Rehabilitation Center?
What photos are available for West Hartford Health & Rehabilitation Center in West Hartford, Connecticut?

Nearby Communities

  • Golden Horizions Elder Care

    Golden Horizions Elder Care

    West Hartford, CT

    4.7 from 12 reviews
     

    pro Vibrant, amenity-rich location with easy access to cafes, parks, pharmacies, restaurants, transportation, places of worship, and hospitals.

  • Golden Horizons Elder Care

    Golden Horizons Elder Care

    West Hartford, CT

    4.7 from 12 reviews
     

    pro Extensive nearby amenities (parks, dining, pharmacies, physicians and hospitals) for a convenient, active lifestyle.

  • EldersChoice of Connecticut

    EldersChoice of Connecticut

    West Hartford, CT

     
     

    pro Excellent access to parks, dining, pharmacies, physicians, restaurants, and hospitals nearby.

  • AVIVA West Hartford

    AVIVA West Hartford

    W Hartford, CT

    4.5 from 48 reviews
     

    pro Friendly staff and engaging activities.

  • Aviva West Hartford

    Aviva West Hartford

    West Hartford, CT

    4.2 from 78 reviews
    $2,995 to $4,995 / month

    pro Friendly staff with comprehensive care options and engaging activities.

  • The Court of Saint James- 55+ Active Adult Community

    The Court of Saint James- 55+ Active Adult Community

    West Hartford, CT

    5 from 8 reviews
     

    pro Fully furnished residences with housekeeping, move-in coordination, and an active social program with outdoor spaces.

  • Tracy Manor II

    Tracy Manor II

    West Hartford, CT

    4.1 from 8 reviews
    $1,600 / month

    pro Affordable private-room option with diabetic care and easy access to medical services, transportation, and local amenities.

  • The McAuley,  a CCRC

    The McAuley, a CCRC

    West Hartford, CT

    4.7 from 56 reviews
    $2,614 to $4,103 / month

    pro Vibrant, diverse community with friendly staff and engaging activities.

  • Care Given at Home - West Hartford,  CT

    Care Given at Home - West Hartford, CT

    West Hartford, CT

    4.8 from 6 reviews
     

    pro Compassionate, reliable caregivers who feel like family.

Related Resources

  • obtaining power of attorney without consentA Comprehensive Exploration of Common Misunderstandings about Powers of Attorney

    The article clarifies common misconceptions about Powers of Attorney (POA), highlighting the necessity of the principal's consent, the limitations on an agent's authority, and the importance of mental capacity when signing. It also distinguishes between various types of POAs, addresses concerns about potential abuse, and emphasizes the need for legal consultation to ensure valid and up-to-date documents.

  • senior move managementSenior Move Management: Understanding the Role, Value, and Associated Costs

    Senior move management provides specialized support for older adults relocating by assisting with logistics, emotional challenges, and downsizing decisions to ensure a smooth transition to new living environments. These services address the unique needs of seniors and have become increasingly important as baby boomers retire and seek to downsize.

  • weight training for seniorsWeight Training for Seniors: Building Strength and Vitality

    Weight training is vital for seniors to maintain muscle mass, bone density, and overall health, combating age-related declines through customized resistance exercises that enhance balance and well-being. Safe routines should start with realistic goals and proper form, while emphasizing gradual progress and consultations with healthcare providers to ensure safety and effectiveness.