Norwich Apartments

Pros

• The reviews acknowledge that the housing option is affordable for residents with limited options.
• It is described as an affordable option for people who have nowhere else to go.
• Affordability is noted as a redeeming factor in an otherwise negative assessment.

Cons

• The management is horrible and rude, with terrible oversight.
• There is not enough parking, and cars are towed with hundreds of dollars required to retrieve them.
• Maintenance staff are on a power trip.
• A maintenance worker wearing a blue lives matter hat is inappropriate for work.
• Maintenance enters residents' homes whenever they want and is loud.
• Roach problems persist in the majority of the apartments.
• The office seems to care more about residents' paychecks than their concerns and argues instead of listening.
• Residents are charged for repairs even when the issue is outside their control.
• Norwich Housing Authority is described by residents as liars, and maintenance will enter apartments when residents are not home and steal belongings.
• The property is overpriced, poorly maintained, and parking is insufficient.

Review

A chorus of residents paints a picture of a housing complex run with what they describe as absolutely horrible management. The sentiment is that it is not just mediocre but fundamentally broken from top to bottom. The complaints span everyday life and safety to financial fairness, with many residents questioning why a place intended to be affordable can feel so hostile and poorly organized. The overarching message is that, for many, living there comes with a constant struggle against a system that seems more concerned with policy enforcement and revenue than with residents' well-being.

Parking is a chronic source of frustration. Several reviewers point out that there isn't enough space, and the consequences of parking on the side are severe: cars get towed, and the fees to retrieve them run into the hundreds of dollars. The impact is magnified in this economy, where residents are often already in low-income housing. The towing policy is described less as a courtesy and more as a harsh, punitive measure that drains residents financially and disrupts their daily lives, turning what should be a basic convenience into a regular source of stress.

Maintenance staff are characterized as being "on a power trip" and completely out of control. One reviewer highlights a particularly jarring detail: a maintenance worker wearing a Blue Lives Matter hat at work, which is described as inappropriate for the workplace. The concerns go beyond misconduct to invade privacy: residents say maintenance enters their homes "however they want" and are loud in ways that violate residents' sense of safety and peace. The lack of respect for personal space and quiet is a recurring grievance, contributing to an environment that feels invasive rather than service-oriented.

Pest problems compound the sense of neglect. Roach infestations are described as a persistent issue across the majority of the apartments, suggesting a broader maintenance failure. In combination with the other complaints, this paints a picture of a property that is poorly maintained and failing to address long-standing, preventable problems. The overall impression is that basic habitable conditions are not reliably met, which worsens residents' daily living experiences and their distrust in management.

The office itself is criticized for appearing indifferent to residents' concerns. Rather than listening and helping, employees are described as focused on paychecks, engaging in arguments instead of constructive dialogue. There are claims that residents are charged for issues that aren't their fault, raising questions about fairness and accountability. For many, the affordability of the place may be the only thing keeping them there, but even that isn't satisfying given the ongoing management and maintenance problems. Several reviewers frame the complex as a last-resort option rather than a viable place to live.

One particularly stark allegation accuses Norwich Housing Authority of lying and maintenance staff entering apartments when residents are not home and stealing belongings. While that is a grave claim, it adds to the perception of a corrosive trust gap between residents and management. Whether taken at face value or seen as an extreme complaint, the allegation reinforces the sense that residents feel unsafe and unprotected in their own homes.

Taken together, the reviews present a troubling portrait: overpriced rents for properties that feel inadequately maintained, with not enough parking and a pattern of intrusive, inconsiderate staff behavior. The combination of mismanagement, disrespect, and ongoing pests creates a lived experience that residents describe as hostile and dehumanizing. The core message is clear: unless there is meaningful reform, many residents view this housing option as a plan Z - affordable only by comparison, but otherwise indistinguishable from a system that seems more intent on extracting value than on supporting those who rely on it.

This part of Norwich, Connecticut, offers a convenient and accessible location for senior living. With multiple places of worship nearby, such as St Mark Lutheran Church and Temple Emanu-El, residents have options for spiritual fulfillment. Additionally, there are several physicians and healthcare facilities in close proximity, including Backus Hospital and Connecticut Behavioral Health, ensuring easy access to medical services. The area also features a variety of dining options ranging from fast food chains like McDonald's and Wendy's to sit-down restaurants like Ninety-Nine Restaurant & Pub. For those who enjoy outdoor activities, parks like Taftville Playground and Lisbon Meadows Park provide opportunities for relaxation and recreation. Finally, with pharmacies like CVS Pharmacy located nearby, residents have convenient access to their medication needs.

Places of Worship

• St Mark Lutheran Church Elca (1.4 miles)
• Versailles United Methodist Church (3.7 miles)
• Temple Emanu-El (12.4 miles)

Physicians

• Backus Physician Services (1.5 miles)
• Thomas Henry Lesnik (1.5 miles)
• Women & Infants Faculty Physicians (1.7 miles)
• Matthew Brown (2.4 miles)
• Melissa J Welch (2.4 miles)
• Connecticut Behavioral Health (2.4 miles)
• David A Kalla (2.5 miles)

Hospitals

• Center For Mental Health (1.5 miles)
• Backus Hospital (1.6 miles)
• Backus Hospital (4.7 miles)
• Joshua Center-Montville (8 miles)
• Lawrence And Memorial Family Medicine (9.7 miles)

Parks

• Taftville Playground (1.7 miles)
• Lisbon Meadows Park (4.4 miles)
• Leary Park (11.6 miles)
• The Park 2 (11.8 miles)
• Pequot Woods (12.6 miles)

Restaurants

• Irene's Family Restaurant (1.8 miles)
• McDonald's (1.9 miles)
• Domino's Pizza (1.9 miles)
• Dixie Donuts (3.1 miles)
• Wendy's (3.1 miles)
• Ninety-Nine Restaurant & Pub (3.2 miles)
• Five Guys Burgers & Fries (3.2 miles)

Cafes

• Dexters Smoothie Coffee Vault (2.3 miles)
• Baker's Dozen (2.6 miles)
• Starbucks (3.6 miles)
• Starbucks (4.2 miles)
• Panera Bread (12.3 miles)

Pharmacies

• CVS Pharmacy (2.4 miles)
• Health Mart Pharmacy (5.8 miles)
• Target Pharmacy (12.5 miles)
• Medicine Shoppe (12.7 miles)