Crestwood Manor
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90 Broad Street, Norwich, CT 06360
For more information about senior living options: (844) 490-3973
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It used to be a loving and compassionate environment when the original owner ran it.
The owners are described as shady and dishonest, running a facility that warehouses people for a living. They fired half the staff when they took over, and everything allegedly went downhill from there. The Johnson Home for Women is said to be one step away from being condemned. They are accused of caring only about lining their pockets by cutting corners. There is only one manager between both places, who allegedly spends time gossiping about other employees instead of enriching residents' lives. There are zero activities and the meals are described as processed pre-packaged garbage harming residents with diabetes and high blood pressure. There is only one aide for all 18 residents per shift, who also acts as housekeeper, leaving no time to address residents' issues. The owners are reportedly nowhere to be seen except on rent collection days, with no way to contact them. The administrator is described as uncaring, leaving residents with no one to reach besides someone who could care less. The place is labeled a scam through and through, allegedly a prison capitalizing on taxpayer money. The environment has deteriorated from a loving, compassionate one to a dirty, uncaring, unloving, and disgusting one.The facility in question has undergone a troubling transformation under the ownership of two men whose business ventures include warehousing people for a living. Since they took over nearly nine months ago, the place has drifted from a once caring, almost familial environment into something that feels more calculated and profit-driven. According to those who have lived and worked there, the changes have been abrupt and damaging: half the staff were let go, and what followed was a significant decline in the quality of care and the overall atmosphere. The Johnson Home for women, which should be a sanctuary for residents, now sits on the cusp of condemnation in the eyes of insiders, who say the owners care more about the bottom line than the well-being of the women who live there.
The management structure has become a liability rather than a safeguard. Across both facilities, there is only a single manager who is stretched thin and preoccupied with gossip about other employees rather than focusing on enriching the lives of the residents or addressing their concerns. The result is a vacuum of leadership and accountability that trickles down through every shift. Activities that once provided engagement and purpose for the residents are conspicuously missing, leaving the community feeling stagnant and unmoored. The day-to-day experience for residents has grown dull and disengaging, with little in the way of meaningful stimulation or meaningful human connection.
The quality of daily life has deteriorated in concrete ways, especially in the realm of nutrition and health. The meals are described as processed, pre-packaged fare that does not support the health needs of residents who are already battling serious conditions like diabetes and high blood pressure. One particularly stark example cited is a hamburger-style meal that appears to be served with alarming frequency, symbolizing a broader pattern of low-quality food that fails to nourish and support vulnerable individuals. In a setting where health concerns are already pressing, such dietary choices are seen as not only careless but potentially dangerous, contributing to a decline in overall well-being rather than sustaining it.
Staffing is stretched to the breaking point, exacerbating the sense of neglect. There is only one aide assigned to all 18 residents per shift, a single person who also doubles as a housekeeper. This level of multitasking leaves little room for residents' individual needs, concerns, or crises to be addressed in a timely manner. When residents attempt to raise issues or request help, there is a perception that they are met with indifference or dismissal. The administrator, who is the only readily accessible contact, is described as uncaring, and the overall climate is one where residents and their families feel unheard and undervalued.
Financial access to the owners appears irregular and disconnected from the residents' welfare. The owners are said to vanish until the first of the month, when rents are due, only to disappear again afterward. This pattern creates a sense of insecurity and distrust, as residents have no reliable paths to contact the owners about urgent issues. The administrator's apparent apathy compounds the problem, leading many to describe the setup as a scam - a deliberate mismatch between appearances of care and the actual conduct within the facility. The impression is of a business seeking to extract value from residents without the corresponding commitment to their safety or dignity.
The broader narrative ties this downward trend to a stark comparison with the past. Before the takeover, the environment reportedly offered genuine warmth, affection, and professional care under the original owner, creating a loving and supportive community. Since then, critics argue, the facility has shifted toward a prison-like regime that prioritizes financial gain and taxpayer money over residents' needs. The transformation is perceived as not only disappointing but also deeply harmful, turning a once compassionate home into something unrecognizable and harsh.
Overall, the sentiment about the present state of the Johnson Home for women and its sister facility is one of deep concern and sorrow. The reviewers describe a place that has eroded from a nurturing home into a care environment that feels transactional, impersonal, and unsafe for those who rely on it most. The two owners are depicted as shady and dishonest in intent, with a management culture that stifles growth, compassion, and accountability. The individuals who live there - already grappling with health challenges - are cast in a system that seems to value efficiency and profit over empathy and quality of life. For residents and staff alike, the situation evokes a strong sense of injustice and a plea for meaningful reform.
22 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crestwood Manor in Norwich, CT is a board and care home that provides a supportive and comfortable environment for seniors. The community offers various amenities to enhance the residents' quality of life, including cable or satellite TV, a dining room, fully furnished accommodations, a garden, housekeeping services, a kitchenette, move-in coordination assistance, outdoor space for relaxation, telephone access, and Wi-Fi/high-speed internet connectivity.
At Crestwood Manor, residents receive personalized care services from trained staff members who provide 24-hour supervision. These care services include assistance with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with health care providers to ensure residents receive any necessary medical support. Those with diabetes benefit from specialized dietary options and meal preparation services. Additionally, medication management is available to promote optimal health and well-being.
To address mental wellness needs, Crestwood Manor offers a dedicated program designed to support the emotional and cognitive well-being of its residents. Special dietary restrictions are accommodated to meet individual preferences and health requirements. Transportation arrangements can be made for medical appointments within the local area.
Residents can enjoy engaging activities that are scheduled daily to encourage socialization and stimulate their minds. The community is conveniently surrounded by three cafes where residents can gather with friends or family. There is also a nearby park offering opportunities for outdoor recreation and relaxation. Accessible pharmacies make it easy for residents to obtain any necessary medications promptly. Various doctors' offices are in close proximity for convenient healthcare access.
For dining out options or special occasions, there are thirteen restaurants within reach of Crestwood Manor's location. Two places of worship ensure spiritual connections are easily accessible to those who desire them. Furthermore, three hospitals nearby offer peace of mind knowing medical facilities are readily accessible in case of emergencies.
Overall, Crestwood Manor provides an assisted living community that prioritizes the comfort and well-being of its residents through various amenities and personalized care services in a convenient location with nearby amenities and healthcare resources.
This part of Norwich, Connecticut offers a variety of amenities and services that cater to the needs of seniors. With several places of worship nearby, such as St Mark Lutheran Church and Temple Emanu-El, residents can find spiritual fulfillment. In terms of healthcare, there are multiple physicians and hospitals in close proximity, including Backus Hospital and Women & Infants Faculty Physicians. Additionally, there is a selection of pharmacies for easy access to medications. For dining options, there are numerous restaurants offering a range of cuisine choices, as well as cafes like Starbucks for socializing over coffee. The area also boasts several parks for leisurely walks or picnics, such as Taftville Playground and Lisbon Meadows Park. Overall, this neighborhood provides a convenient and comfortable environment for seniors seeking a vibrant community with various amenities nearby.
Crestwood Manor is located at 90 Broad Street, Norwich, CT 06360 in New London County, Connecticut
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