Right at Home in Lafayette, CO

Pros

• Right at Home is praised for excellent communication and dependable scheduling.
• The caregivers are described as well-trained, kind, and professional.
• Coordinators like Latoya and Kay consistently secure great sitters, even on short notice.
• The agency provides peace of mind to families by ensuring their loved ones are well cared for.
• Right at Home is considered a lifesaver during emergencies.
• The care team pays close attention to each client's care plan and safety.
• The office staff are organized, responsive, and dedicated to client satisfaction.
• The staff are described as compassionate and treat clients like family.
• Right at Home effectively matches caregivers to clients' needs, improving care quality.
• Families feel confident that Right at Home respects dignity and supports aging in place.

Cons

• A reviewer called Right at Home "horrible," describing it as unorganized and uncaring toward staff and clients.
• One reviewer claimed the service is the worst for an elderly person, with caregivers who do not show up on time and are described as liars.
• Another commenter stated that the owner hires family and lets them control everything, leading to a very poor experience.
• A former employee asserted that caregivers are paid the bare minimum, resulting in minimal work ethic.
• Several reviewers allege that the agency cuts corners to save money and that office staff encourage caregivers to leave reviews for rewards.
• A reviewer warned others to stay far away, describing the service as not peaches and cream and noting petty behavior.

Review

Right at Home Lafayette is best suited for families that want dependable in?home care with a strong emphasis on coordination, scheduling reliability, and a good caregiver fit. It works especially well for relatives who live far away and need a partner who can handle daily caregiving tasks, emergency coverage, and last?minute substitutions without dropping the ball. The core strengths are a responsive office and a care team that actually follows through. Care coordinators Latoya and Kay, supported by Amy in nursing leadership, routinely connect families with caregivers described as trained, compassionate, and dependable. This is a company built on relationships, and the testimonials repeatedly confirm that the right match matters.

Those who should consider alternatives include families on a strict budget where price dominates, or cases requiring skilled nursing beyond the scope of a personal care assistant. A handful of reviews raise concerns about organization, consistency, or turnover, reminding that success hinges on stable scheduling and clear accountability. For families seeking a more medicalized model or a facility?based setting with centralized supervision, exploring other providers or care options may yield different strengths and trade?offs.

Yet the main benefits are substantial. The ability to keep schedules intact, fill shifts quickly, and place well?matched caregivers is the agency's signature strength. Latoya's responsiveness, Amy's availability, and the effort to match sitters to routines and needs translate into real peace of mind for families. Stories of caregivers helping with dental visits, groceries, cooking, and everyday tasks show the depth of practical support. The 24/7 access and online registration further reduce friction for out?of?state families, turning complex logistics into manageable routines.

Still, some reviews warn of rough edges: a few describe disorganization or a perception that staff are overextended, with comments about pay and workload that can color the experience. There are mentions of turnover and uneven interactions from the office side, and questions about how consistently care is delivered across shifts. These voices are not the majority, but they signal the need for proactive planning: meet the ownership and leadership, ask for a clear staffing plan, and set expectations with a written care plan and substitute policy.

On balance, the positives overwhelmingly offset the potential downsides for families who value practical, compassionate care. A structured intake, ongoing oversight, and a culture that prioritizes patient comfort translate into care that feels reliable day after day. The ability to customize help - meal support, errands, dementia?friendly routines, and safety supervision - combined with quick substitutions, builds a dependable home?care ecosystem. For many families, the result is less stress and more confidence that a loved one remains safe and engaged at home.

Decision guidance: if dependable, flexible, and human?centered in?home care is the goal, Right at Home Lafayette warrants careful consideration. Schedule time with Latoya, Amy, and Kay to review a written plan, confirm substitute rules, and discuss a trial period. Compare pricing and coverage with other regional agencies and, where appropriate, with assisted living options that offer different levels of medical oversight. When the fit is right, this agency converts a daunting transition into steady, respectful days at home.

Hospitals

• Boulder Community Hospital (0.5 miles)
• Good Samaritan Hospital (1.1 miles)
• Children's Hospital Colorado North Campus (5.4 miles)
• Boulder Community Hospital (7.8 miles)

Cafes

• East Simpson Coffee Co. (0.9 miles)
• Precision Pours - A Coffee House (2 miles)
• Ziggi's Coffee (6.1 miles)
• Dutch Bros Coffee (6.2 miles)
• Aperitivo (8.4 miles)
• Walnut Cafe (8.7 miles)

Parks

• Whitetail Park (1.1 miles)
• Rothman Open Space (1.4 miles)
• Creekside Park (4.5 miles)
• Redpoint Ridge Park (5.7 miles)
• Amherst Park (5.9 miles)
• Arapahoe Ridge Park (7.5 miles)
• Tantra Park (7.9 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (2.2 miles)
• Senior X Pharmacy (2.3 miles)
• Walgreens (3.9 miles)
• Walgreens (4 miles)
• Walgreens (4.4 miles)
• Walgreens (4.9 miles)

Physicians

• Kaiser At Rock Creek (1.2 miles)
• My Family Doctor (1.3 miles)
• Avista Women's Care (1.3 miles)
• Gastroenterology Of The Rockies (3.1 miles)
• United Vein Center (3.6 miles)
• Avista Adventist Hospital (3.9 miles)
• Family Medicine Associates (3.9 miles)

Places of Worship

• Immaculate Conception Catholic Church (1.5 miles)

Restaurants

• Acreage (1.6 miles)
• Sweet Cow (2.1 miles)
• Morning Glory Farm Fresh Cafe (2.7 miles)
• McDonald's (4.6 miles)
• Chick-Fil-A (4.7 miles)
• 4 Noses Brewing Company (5.5 miles)
• Chipotle Mexican Grill (5.6 miles)

Theaters

• AMC Orchard 12 (5.5 miles)
• AMC Westminster Promenade 24 (6.8 miles)

Transportation

• Boulder Municipal Airport (8.1 miles)