Griswold Home Care

Pros

• The reviews commend Home Instead for taking great care of both employees and clients and for being highly recommended.
• Caregivers are described as prompt, reliable, supportive, knowledgeable, and competent.
• Clients enjoy the company of their caregivers and feel at ease with the care provided.
• Dawn, Pam, and Carol are highlighted for their compassion and for feeling like part of the family.
• Ian and Gus are noted for exceptional, attentive companion care that supports mobility and activity.
• Ellen, Rachael, Charlotte, Zeanne, and others are praised for delivering exceptional care that allows seniors to stay at home and maintain independence.
• Caregivers such as Becky, Stephanie, Felicia, and Christine are described as outstanding, proactive, and uplifting.
• The office staff is described as helpful, cheerful, and reliable, making scheduling and billing smooth.

Cons

• The reviewer feels Home Instead prioritizes profit over client well-being.
• There is an incredibly high turnover rate among caregivers.
• Clients must acclimate to new caregivers repeatedly and explain their home and care preferences each time.
• Caregivers are paid very low wages.
• Training/qualifications appear to be minimal or insufficient.
• The reviewer feels the service makes life harder and is costly.
• The reviewer does not want to continue using the service and feels unsupported by the company.
• An office staff member named Anna is described as rude, sarcastic, and unprofessional.

Review

Home Instead Northern Colorado has earned a broad range of patient stories, cementing a strong reputation for in-home care across communities like Fort Collins and Estes Park. Many families describe the agency as a lifeline during some of life's most vulnerable moments, offering not just practical care but companionship that helps keep loved ones at home where they are most comfortable. Across the board, reviewers repeatedly highlight that the services can bring real relief - peace of mind for caregivers and respite for family members who bear the daily responsibility of care.

On the positive side, several clients speak highly of the personal qualities of their caregivers and the reliability of the service. One reviewer, Betty J. Walker, praises Home Instead Northern Colorado for prompt, reliable, supportive, knowledgeable and competent care, noting that the caregivers are a pleasure to have around and that she felt sincerely cared for by the staff. Others echo similar sentiments about the warmth and professionalism of the aides. Dawn, Pam, and Carol are singled out for their compassion and the way they treated a family with genuine kindness. The sense of "family" extended by the caregivers appears repeatedly, with families feeling reassured that their loved ones are in capable, considerate hands.

Caregivers frequently earn praise for their attentiveness, reliability, and the ability to help clients remain engaged with life. Ian and Gus are described as exceptional for providing companionship to a husband with mobility limitations, working with his wheelchair to help him participate in activities and stay connected to the world around him. In Estes Park, Becky is described as a "Godsend" by a long-term client, who notes that Becky anticipates needs, brings equipment when appropriate, and adapts to changing schedules with a thoughtful, proactive approach. In Fort Collins, Lillian is highlighted as exceptional in her caring attitude and attention to detail, and multiple clients praise Judy Mill, Charlotte, and Felicia and Stephanie for dependable, respectful, and proactive service. The message is clear: when caregivers show up with genuine care and a willingness to go the extra mile, families feel the difference.

Beyond individual caregivers, families frequently commend the organization's overall ability to coordinate care and support daily routines. Several reviews mention effortless scheduling and responsive office staff who help with scheduling and billing, sometimes under tight timelines. A client notes that the office is organized and well-staffed with personable, helpful people, and another praises the team for being able to accommodate last-minute changes with a cheerful, positive attitude. The care teams are often described as bringing sunshine, respect, and a professional demeanor into the home, making even routine tasks - and the presence of a caregiver in the house - feel like a positive, stabilizing force.

The geography of their service - Fort Collins, Estes Park, and surrounding areas - also shows up in the praise, with stories of families relying on caregivers who can travel to their homes, work with elderly parents, and support the broader goals of keeping someone at home safely. Families mention the value of having caregivers who can handle both personal care and household tasks, freeing up time for family members to rest, attend to appointments, or simply take a much-needed break. In particular, several reviewers speak highly of caregivers who take initiative - ironing, cleaning, cooking, or bringing their own ideas to improve daily routines - demonstrating both competence and a thoughtful approach to individualized care.

Yet not all feedback is unanimously glowing. One lengthy review raises serious concerns about the company's approach to care and staffing. This reviewer describes a vulnerable time in life when they feel the organization's primary motivation is profit rather than client well-being. They report a high turnover rate of caregivers, requiring repeated acclimation to different staff members and continual orientation to their home and care preferences. They voice concerns about pay rates for caregivers and what they perceive as limited training and qualifications, suggesting that the experience can become more burdensome than helpful. In this same account, an office interaction is cited as unprofessional, with a staff member named Anna described as rude and sarcastic, highlighting a negative experience that contrasts with the otherwise positive caregiver stories.

Taken together, the range of client experiences paints a nuanced picture of Home Instead Northern Colorado. For many families, the agency provides highly reliable, compassionate, and practical in-home care that supports independence and reduces stress during trying times. The caregivers' dedication, the sense of being part of a local care "family," and the ability to tailor activities and routines to individual needs are repeatedly celebrated. At the same time, there are legitimate concerns about caregiver turnover, perceived emphasis on profitability, and the need for consistently thorough training and respectful office interactions. These contrasts suggest that while Home Instead can be a cornerstone of effective in-home care for many families, prospective clients may benefit from clear conversations about caregiver assignments, training standards, and ongoing communication with scheduling and management to ensure alignment with their expectations and needs.

For anyone considering Home Instead Northern Colorado, the stories suggest a strong likelihood of finding skilled, kind, and capable caregivers who can deliver meaningful companionship and practical support. The best outcomes appear to come from patients and families who engage in open dialogue with the office about expectations, seek continuity where possible, and remain proactive in scheduling and care planning. If you are navigating the decision, you may want to ask about caregiver consistency, training protocols, and how the agency manages peak times or staffing changes, so you can pair the strengths of the organization with your specific goals for home care.

This part of Fort Collins, Colorado is a convenient and vibrant neighborhood with a variety of amenities within close proximity. With multiple physicians' offices, pharmacies, and hospitals nearby, you can rest assured that your healthcare needs will be well taken care of. In terms of dining options, there are plenty of restaurants to choose from including La Buena Vida and Oregano's Italian Joint for delicious meals. Additionally, there are cafes like Starbucks for a relaxing coffee break. For entertainment, you have the option to catch a movie at Cinemark Fort Collins or enjoy some outdoor time at Fossil Creek Park or Twin Silo Park. Overall, this area offers a mix of healthcare facilities, dining options, recreational activities, and transportation access making it an ideal location for senior living.

Physicians

• St Luke's Medical Clinic (0.1 miles)
• Markley, Jennifer Dr-pediatric Associates North Co. (0.3 miles)
• Banner Medical Clinic-Harmony Road (0.4 miles)
• DR Arthur Sands (1 miles)
• Associates In Family Medicine Harmony Office (1.1 miles)
• Allergy & Asthma Clinic (1.1 miles)
• Bruce M. Smith, MD (1.1 miles)

Restaurants

• La Buena Vida (0.1 miles)
• IHOP (0.4 miles)
• McDonald's (1 miles)
• Oregano's Italian Joint (1 miles)
• Old Chicago (1 miles)
• Olive Garden (1.2 miles)
• Chipotle Mexican Grill (1.2 miles)

Pharmacies

• Walgreens (0.9 miles)
• Solace Meds (1.3 miles)
• Walgreens (1.3 miles)
• Tolmar (2.8 miles)
• Centre Pharmacy (2.9 miles)
• Good Day Pharmacy (3.3 miles)
• Poudre Valley Hospital Outpatient Pharmacy (3.5 miles)

Theaters

• Cinemark Fort Collins (0.9 miles)
• Cinemark (1.5 miles)

Cafes

• Starbucks (1 miles)
• Cuppy's Coffee (2.4 miles)
• Harbinger Coffee (2.6 miles)
• Starbucks (3.1 miles)

Hospitals

• PVHS Harmony Campus (1.1 miles)
• University Of Colorado Health Northern Colorado (1.2 miles)
• Centre Avenue (2.8 miles)
• Prospect Medical Plaza (3.2 miles)
• Center for Testing High-quality Cannabinoids (3.4 miles)

Parks

• Fossil Creek Park (1.3 miles)
• Twin Silo Park (2.3 miles)
• Rolland Moore Park (3.4 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1.8 miles)

Transportation

• Harmony Transportation Center (3.3 miles)