Lemay Avenue Health & Rehab Facility in Fort Collins, CO

Pros

• The staff at Lemay Avenue Health and Rehab genuinely cares about the residents and shows it daily.
• The facility is clean, bright, and inviting, with a warm, homey atmosphere.
• The dining options are great, contributing to a comfortable and enjoyable environment.
• The PT/OT teams help residents regain independence and mobility, bringing them back from the brink.
• The care is described as exceptional, with nurses, activity directors, and other staff going above and beyond.
• Families praise the staff for kindness, dignity, and respectful treatment of residents.
• Transportation and coordination for appointments are reliably handled, making daily life easier for residents.

Cons

• The facility is severely understaffed with CNAs, leading to long waits for call lights and infrequent checks on residents.
• It is not safe for fall-risk residents with dementia due to inadequate staffing.
• Medical care took too long and sometimes was missing, leaving patients sicker than when they arrived.
• Essential tests and treatments were delayed, and infections or issues were not promptly reported or addressed.
• There is an accepted "that's normal" attitude about drug side effects and a general lack of listening to patients.
• A resident left the facility with an intestinal bug that went untested and unreported until after discharge.
• A chair was not properly locked, causing a fall and a knee injury, with family not notified promptly.
• The facility made lots of empty promises and failed to follow through on care plans.
• Some reviewers believe home health care would be a better option due to safety and oversight concerns.
• Several experiences suggested loved ones left in worse shape than when they first arrived.

Review

Lemay Avenue Health & Rehab Facility in Fort Collins is best suited for families seeking a rehab-focused community that doubles as a compassionate, home-like residence. It excels for residents who need solid therapy support - especially PT and OT - and who prize staff who appear genuinely engaged in daily care. The environment matters here: clean, bright spaces, a comfortable, wheelchair-accessible footprint, and a dining area that invites social meals. For loved ones transitioning from hospital to longer-term care, or for those who value consistent warmth from a broad care team, this community can be a reliable, steady choice.

That said, certain realities warrant consideration and may steer families toward alternatives. Medical oversight and staffing consistency emerge as the most consequential caveats. Multiple accounts point to delays in responding to call lights and uneven medical attention, with at least one family reporting that illness management and testing were not as prompt as expected. The facility also operates on a private-pay model for all services, which can complicate budgeting for families relying on Medicaid or looking for broader funding options. For residents with high medical complexity, fragile conditions, or strict budget constraints, other facilities with more robust 24/7 medical coverage or Medicaid acceptance may feel safer or more predictable.

The strongest positives - staff devotion and rehabilitative momentum - do real work in offsetting some of those cons. Families repeatedly praise the caregivers, from nurses and CNAs to activity staff and therapists, for their kindness, attentiveness, and willingness to go the extra mile. The PT/OT teams are frequently singled out for their effectiveness in rebuilding strength and independence, sometimes described as pivotal in bringing a resident back from a low point. The homey atmosphere, spacious rooms, and the willingness to tailor daily routines around individual preferences - such as offering outside time or facilitating transport to appointments - further reinforce a sense of dignity and personalized care that can matter more than sterile metrics.

Yet the caveats remain real and must be weighed. Reports of slow call-light responses and concerns about medical follow-through create a risk landscape that cannot be ignored, especially for fall risks or residents with significant dementia. There are also anecdotes of communication gaps surrounding infections or treatments and, in a few cases, perceptions of misaligned incentives or "promises" that did not unfold as expected. These patterns underscore the need for vigilant family involvement, proactive oversight from administrators, and a clear, documented care plan that keeps everyone aligned on timelines, medications, and escalation steps.

For families evaluating Lemay Avenue, approach with a practical, flight-ready checklist. During tours, press for concrete data on shift-by-shift staffing ratios, CNA coverage, and the facility's process for call-light triage. Dig into how medical decisions are coordinated, who oversees medications, and how quickly physicians or specialists are engaged when concerns arise. If memory care is a factor, confirm capabilities and daily routines that preserve autonomy while managing risk. Validate transportation networks for ongoing treatments ( dialysis, doctor visits) and confirm Medicaid eligibility versus private-pay commitments so expectations match reality. Insist on a detailed care plan with milestones and a trial period to ensure alignment before any long-term commitment.

Ultimately, Lemay Avenue Health & Rehab Facility delivers a compelling blend of warmth, practical care, and therapy-driven recovery. It is a compelling fit for families prioritizing compassionate staff, a home-like setting, and strong rehab support that can restore independence and everyday functioning. The primary decision hinge remains medical oversight and stability of staffing on all shifts, plus the financial framing of private-pay constraints. For those who can secure rigorous medical management within a caring, engaging environment - and who can navigate potential staffing gaps with proactive involvement - the community represents a prudent, grounded choice that emphasizes dignity, progress, and everyday livability.

This part of Fort Collins, Colorado offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple physicians, hospitals, pharmacies, and parks within close proximity, residents can easily access healthcare services and enjoy outdoor activities. The variety of restaurants and cafes provide opportunities for dining out or meeting friends for coffee. Additionally, there is a movie theater nearby for entertainment options. Places of worship are also available for those seeking spiritual fulfillment. Transportation services are accessible at the Harmony Transportation Center, making it easy to get around the area. Overall, this neighborhood provides a well-rounded living environment with essential services and recreational offerings for seniors.

Physicians

• St Luke's Medical Clinic (0.1 miles)
• Markley, Jennifer Dr-pediatric Associates North Co. (0.3 miles)
• Banner Medical Clinic-Harmony Road (0.6 miles)
• Dr. Robert C. Homburg, MD (0.9 miles)
• Allergy & Asthma Clinic (1 miles)
• Associates In Family Medicine Harmony Office (1 miles)
• Bruce M. Smith, MD (1 miles)

Restaurants

• La Buena Vida (0.3 miles)
• IHOP (0.4 miles)
• Old Chicago (0.9 miles)
• Chipotle Mexican Grill (1.1 miles)
• McDonald's (1.1 miles)
• Oregano's Italian Joint (1.2 miles)
• Rally5 (1.2 miles)

Theaters

• Cinemark Fort Collins (0.8 miles)
• Cinemark (1.7 miles)

Hospitals

• PVHS Harmony Campus (1 miles)
• University Of Colorado Health Northern Colorado (1.1 miles)
• Centre Avenue (3.1 miles)
• Prospect Medical Plaza (3.3 miles)
• Center for Testing High-quality Cannabinoids (3.6 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (1.2 miles)
• Solace Meds (1.2 miles)
• Tolmar (3 miles)
• Centre Pharmacy (3.1 miles)
• Good Day Pharmacy (3.6 miles)
• Poudre Valley Hospital Outpatient Pharmacy (3.6 miles)

Parks

• Fossil Creek Park (1.1 miles)
• Twin Silo Park (2.2 miles)
• Rolland Moore Park (3.6 miles)

Cafes

• Starbucks (1.2 miles)
• Harbinger Coffee (2.4 miles)
• Cuppy's Coffee (2.6 miles)
• Starbucks (3.3 miles)
• Starbucks (3.6 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (2 miles)

Transportation

• Harmony Transportation Center (3.2 miles)