Lemay Avenue Health & Rehab Facility in Fort Collins, CO

Pros

• The staff is happy and caring.
• There are staff members who have been there for years, which says a lot.
• It is one of the best rehabs the reviewer has seen.
• The entire staff actually cares about the patients.
• The facility is in tip-top shape with great dining options and a homey environment.
• The PT team helped him recover.

Cons

• Call lights take over a half hour to be answered.
• CNAs don’t even have to pass their boards to start working there, so they haven’t learned how to be a CNA yet.
• The facility is money hungry.
• The facility made lots of empty promises.
• It is understaffed with CNAs, leading to delays in care and long call-light responses.
• For fall-risk residents with significant dementia, this is not a safe facility.
• Medical oversight needs attention; care takes too long and patients leave sicker than they arrived.
• There is an accepted "that’s normal" attitude about drug side effects and a lack of listening to patients.

Review

Lemay Avenue Health & Rehab Facility in Fort Collins is best suited for seniors who need focused, high-quality rehabilitation and who thrive in a warm, person-centered environment. The strongest case for this community rests on its rehabilitation culture: dedicated therapists, a staff that feels engaged and caring, and a setting that supports recovery with a homey, non-clinical feel. Families confronting post-acute recovery, mobility restoration, and the desire to regain independence after hospitalization will likely find the therapy teams, particularly physical therapy, responsive and effective. The facility’s ability to coordinate practical needs like transportation to dialysis and daily activities in a sunny, open space also adds tangible value for active elders who want to stay engaged while rebuilding strength. In short, this is a solid pick for rehab-forward residents who prize hands-on therapy, visible staff attentiveness, and a facility atmosphere that doesn’t feel hospital-like.

That said, certain realities demand attention before choosing. Prospective residents or their families should consider alternatives if medical oversight and rapid symptom management are non-negotiable. Several reviews flag longer-than-desired call-light response times, and some express concerns about CNAs who may not be fully certified at hire, with implications for daily care and safety. The medical side of the operation surfaces more mixed opinions: reports range from highly praising the care team to painful accounts of delayed treatments, inadequate testing, or incomplete medication management. For residents with complex medical needs, frequent or urgent nursing attention, or a history of serious infections, these gaps can be consequential. Additionally, while some reviewers describe a thriving, home-like setting, others note changes in ownership and confirm that the facility operates largely on a private-pay model, which may steer options away from Medicaid-eligible residents.

The balance between the positives and the negatives tilts in favor of Lemay Avenue when a clear rehabilitation trajectory is the priority. The care culture stands out: families repeatedly praise staff across disciplines for effort, empathy, and a willingness to go the extra mile to support comfort, dignity, and participation in activities. Therapy teams are highlighted for driving functional gains, with stories of patients regaining independence, leaving with improved mobility, and expressing gratitude for attentive, hands-on therapy. The environment reinforces these gains, clean, well-maintained common spaces, a spacious room layout that accommodates wheelchairs, and dining areas praised for quality and ambiance. Even when challenges appear, the overarching impression is that the staff cares deeply about outcomes, and that care quality in therapy translates into meaningful daily improvements for residents.

From a practical decision-making lens, families should verify several items during due diligence. Tour the facility with a sharp eye for routine care flow, not just the polished public areas. Ask specific questions about CNA staffing levels and certification pathways, call-light protocols, and nursing response times, especially after hours and on weekends. Review how medical concerns are escalated: who handles new symptoms, how quickly tests are ordered, and how communication with families is documented and shared. Confirm the availability of memory-care supports for residents with dementia, and whether safety protocols, such as fall risk management and equipment checks, are consistently followed. In terms of finances, clarify Medicaid eligibility and what services are covered under private pay, since at least one account signals a private-pay-only environment for many services. Arranging meetings with social workers, admissions, and therapy leads can reveal whether a plan aligns with the family’s expectations for oversight and discharge planning.

In the end, Lemay Avenue Health & Rehab Facility offers a compelling combination of compassionate staff and effective rehabilitation for seniors who value tangible progress in strength and independence and who can advocate actively for their own care. The facility’s strongest merit is the therapy-driven culture and the personal attention residents receive from a broadly engaged team. Potential gaps, particularly around medical oversight, call-response speed, and consistent nursing supervision, are meaningful, but not insurmountable if families commit to vigilant oversight, clear communication channels, and a proactive care plan. For families that want a rehab-focused environment with a warm, home-like vibe, and are prepared to monitor medical needs closely, Lemay Avenue represents a defensible, practical choice. For those whose top priority is unassailable medical oversight, rapid symptom management, or Medicaid coverage, exploring alternatives or supplementing with home health services may be the smarter path.

This part of Fort Collins, Colorado offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple physicians, hospitals, pharmacies, and parks within close proximity, residents can easily access healthcare services and enjoy outdoor activities. The variety of restaurants and cafes provide opportunities for dining out or meeting friends for coffee. Additionally, there is a movie theater nearby for entertainment options. Places of worship are also available for those seeking spiritual fulfillment. Transportation services are accessible at the Harmony Transportation Center, making it easy to get around the area. Overall, this neighborhood provides a well-rounded living environment with essential services and recreational offerings for seniors.

Physicians

• St Luke's Medical Clinic (0.1 miles)
• Markley, Jennifer Dr-pediatric Associates North Co. (0.3 miles)
• Banner Medical Clinic-Harmony Road (0.6 miles)
• Dr. Robert C. Homburg, MD (0.9 miles)
• Allergy & Asthma Clinic (1 miles)
• Associates In Family Medicine Harmony Office (1 miles)
• Bruce M. Smith, MD (1 miles)

Restaurants

• La Buena Vida (0.3 miles)
• IHOP (0.4 miles)
• Old Chicago (0.9 miles)
• Chipotle Mexican Grill (1.1 miles)
• McDonald's (1.1 miles)
• Oregano's Italian Joint (1.2 miles)
• Rally5 (1.2 miles)

Theaters

• Cinemark Fort Collins (0.8 miles)
• Cinemark (1.7 miles)

Hospitals

• PVHS Harmony Campus (1 miles)
• University Of Colorado Health Northern Colorado (1.1 miles)
• Centre Avenue (3.1 miles)
• Prospect Medical Plaza (3.3 miles)
• Center for Testing High-quality Cannabinoids (3.6 miles)

Pharmacies

• Walgreens (1.1 miles)
• Walgreens (1.2 miles)
• Solace Meds (1.2 miles)
• Tolmar (3 miles)
• Centre Pharmacy (3.1 miles)
• Good Day Pharmacy (3.6 miles)
• Poudre Valley Hospital Outpatient Pharmacy (3.6 miles)

Parks

• Fossil Creek Park (1.1 miles)
• Twin Silo Park (2.2 miles)
• Rolland Moore Park (3.6 miles)

Cafes

• Starbucks (1.2 miles)
• Harbinger Coffee (2.4 miles)
• Cuppy's Coffee (2.6 miles)
• Starbucks (3.3 miles)
• Starbucks (3.6 miles)

Places of Worship

• Church of Jesus Christ of Latter Day Saints (2 miles)

Transportation

• Harmony Transportation Center (3.2 miles)