Team Select Home Care in Colorado Springs, CO

Pros

• Team Select is amazing and consistently goes above and beyond to help patients.
• Team Select's staff are always available to answer questions and support patients.
• Thasha and Team Select are kind, informative, and communicative.
• Team Select Home Care empowers families with resources, guidance, and a sense of community.
• Team Select connects families with services and provides emotional support.
• The organization is a lifeline and beacon of hope for families facing obstacles.
• The team is caring, compassionate, and dedicated to high-quality, compassionate care.
• Team Select is described as treating loved ones like family and as a key provider of compassionate, high-quality home care.

Cons

• The receptionist was described as incredibly rude and unhelpful.
• They claimed Team Select terminated their health coverage mid-year, causing financial hardship and delaying cancer treatment.
• They alleged the company prioritized profits over families, with care levels tied to insurance reimbursement.
• They reported serious issues with communication and shady business practices.
• They felt care for their medically fragile child was not treated as the top priority, with the level of care dependent on payment.
• They described being dropped when Medicare plans changed, leaving open wounds and needing a different home health provider.
• They described a discharge issued under questionable pretenses to take a break from missed visit notes.

Review

Team Select Home Care in Colorado Springs is best suited for families that prioritize a deeply compassionate, resourceful in-home care partner - one that treats disability navigation as a core service. The community culture centers on empowerment, practical guidance, and a genuine sense of connection, with caregivers who routinely go beyond basic tasks to connect families with services, emotional support, and community resources. This is especially valuable for parents and caregivers of children and adults with disabilities who need help navigating complex systems, from Medicaid to disability programs, while maintaining a trusted presence at home.

Those who may want to consider alternatives include families requiring ironclad staffing guarantees and uninterrupted care regardless of payer status. Several reviews highlight critical gaps tied to funding and insurance changes, and a few point to inconsistent office communication and onboarding hiccups. If the priority is absolute continuity of nursing coverage, especially during transitions between private pay and Medicaid, or if a pristine, always-on communications channel is non-negotiable, exploring other providers with more predictable staffing models may be prudent.

The strongest upside is the team's exceptional responsiveness and the depth of care planning that families experience when a relationship is established. Thasha, in particular, receives near-universal praise for being informative, direct, and genuinely devoted to helping families understand options and access resources. The broader staff is described as consistently friendly, professional, and emotionally supportive, creating a sense of belonging and peace of mind for families juggling medical needs, care coordination, and long-term planning. When these strengths are present, the care experience feels holistic - addressing medical tasks, practical logistics, and the often-overlooked emotional and social dimensions of disability.

Yet the picture isn't uniform. On the downside, several reviews recount real concerns about office interactions (notably rude reception), plus episodes where funding decisions appear to drive care availability more than clinical need. A recurring theme is that Medicaid-related changes can trigger staffing disruptions or even temporary discharges, with one case detailing a months-long gap in service. Another reviewer notes a practice of paying nurses based on reimbursement rates, which can create volatility in coverage. These factors don't negate the care quality when staffing is steady, but they do temper the overall reliability picture and require careful, proactive management from families.

For families weighing decisions, practical steps can mitigate risk while maximizing the positives. Seek a current, written overview of who will staff key shifts, what back-up coverage looks like during vacations or transitions, and how continuity of care will be preserved if payer changes occur. Ask for a detailed care plan that names the primary nurse, on-call support, and escalation paths; request recent references from families with similar needs; and verify how billing, benefits, and any benefit changes are communicated and managed. Understanding how the agency handles complex cases, such as children with Down syndrome or adults with multifaceted needs, will reveal whether the team's strengths align with the household's expectations.

In the end, Team Select Colorado Springs delivers a rare blend of warmth, advocacy, and practical support that can be transformative for families navigating disability care at home. The best-fit buyers are those who value a personalized, community-minded approach and can tolerate the potential for staffing fluctuations tied to payer mix. For households that demand unwavering scheduling certainty, guaranteed nursing hours, and flawless continuity - even in the face of insurance shifts - alternatives with more rigid funding structures may be a wiser choice. When the relationship is solid, Team Select stands out as a high-quality, compassionate partner in the daily work of caregiving.

Restaurants

• McDonald's (0.3 miles)
• Cracker Barrel (0.3 miles)
• Five Guys Burgers & Fries (0.8 miles)
• Old Chicago (1 miles)
• ViewHouse Colorado Springs (1 miles)
• P.F. Chang's China Bistro (1.3 miles)
• Bad Daddy's Burger Bar (1.3 miles)

Cafes

• Dutch Bros Coffee (0.3 miles)
• Panera Bread (0.7 miles)
• Starbucks (3 miles)
• Starbucks (3 miles)
• Dutch Bros Coffee (3.1 miles)
• Panera Bread (3.1 miles)
• Loyal Coffee (3.8 miles)

Physicians

• Sunrise Pediatrics (0.3 miles)
• Envision Radiology (1.2 miles)
• Front Range Spine And Neurosurgery (1.4 miles)
• Pikes Peak Allergy & Asthma (1.4 miles)
• Briargate Surgery Center (1.4 miles)
• Skin Cancer and Dermatology Center of Colorado Springs (1.4 miles)
• Colorado Springs Health Partners (1.5 miles)

Transportation

• U-Haul Moving & Storage (1.2 miles)

Pharmacies

• Walgreens (2.2 miles)
• Walgreens (2.3 miles)
• Albertsons Floral (2.3 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (3.3 miles)
• Walgreens (3.6 miles)

Hospitals

• Memorial Hospital (2.4 miles)
• UCHealth Emergency Care - Grandview Hospital (2.6 miles)
• Memorial Health System Memorial Hospital North (3.1 miles)
• Children's Hospital Colorado Colorado Springs Specialty Care Clinics (3.1 miles)
• Children's Colorado Urgent and Outpatient Specialty Care at Briargate (3.2 miles)
• Surgical Center At Premier (4.3 miles)

Parks

• John Venezia Community Park (2.8 miles)
• Ute Valley Park (3.1 miles)
• Cottonwood Creek Park (3.2 miles)
• Ute Valley Park (3.4 miles)
• Pinon Valley Park (3.8 miles)

Theaters

• Icon Cinema Colorado Springs (2.9 miles)

Places of Worship

• New Life Church (3.1 miles)