Talem Home Care - Colorado Springs

Pros

• They are kind, thoughtful, and attentive.
• Jessica is helpful, answers questions, and keeps families updated.
• The new leadership and team are hardworking and continually strive to improve the company.
• The caregivers are passionate about their jobs and the clients they serve.
• Aldon and Shailene are excellent at communicating, patient, kind, and organized.
• Talem consistently demonstrates professionalism, compassionate care, and a genuine commitment to clients.
• Families experience relief and peace of mind thanks to Talem's attentive advocacy.
• Talem is highly recommended for reliable, high-quality home care.

Cons

• Following the transition to new ownership, differences in management style, communication, and policy application created challenges in the work environment and lowered morale among some staff members.
• The reviewer left the organization because the experience during the transition did not align with their expectations of leadership and workplace culture.
• Ellie was described as the most unprofessional and unethical individual the reviewer had the displeasure of knowing, including reports of mistreating animals and verbal abuse when confronted.

Review

Talem Home Care in Colorado Springs is best suited for families seeking a deeply personalized, compassionate in-home care solution driven by a hands-on, mission-minded leadership team. This agency excels when the goal is to keep a loved one at home with caregivers who feel like extended family, while maintaining constant advocacy with medical providers, insurers, and veterans’ benefits programs. The strong emphasis on communication, caregiver screening, and tailoring care to dementia needs, VA-related coordination, and IHSS support makes Talem a particularly strong match for families who want ongoing, attentive oversight and a partner who treats the client as a person first.

Alternatives are worth weighing for families whose priority is a formal, facility-based setting or guaranteed 24/7 on-site supervision. Talem operates as a home-care agency rather than a traditional assisted living campus, so those seeking a highly structured environment with built-in social programming, medical on-site staff, and a fixed campus may gravitate toward an assisted living facility. Additionally, if a family needs extremely predictable, around-the-clock coverage with large-scale staff stability or prefers a company with non-stop national marketing reach, Talem’s smaller, owner-led structure may feel insufficient in comparison.

The core strengths of Talem, remarkable caregiver warmth, disciplined hiring, and proactive advocacy, often offset the more disruptive elements tied to its reality as a smaller agency. Numerous families praise Aldon and Shailene for direct, responsive leadership and for stepping in to ensure care plans are followed and problems are solved quickly. The hiring rigor, plus ongoing supervision and caregiver matching, translate into reliable, skilled help for dementia care, mobility challenges, and daily activities. When a client’s needs shift, Talem’s team has shown the ability to coordinate with VA benefits, navigate complicated healthcare logistics, and adjust schedules to fit a family’s rhythm, which is a meaningful offset to the challenges of staffing fluctuations.

Yet the reviews reveal meaningful caveats. A thread running through the feedback notes a leadership transition that altered workplace culture and policy application, with some staff morale and consistency concerns during the ownership change. That history matters for families weighing long-term continuity: a transition can temporarily change practices or responsiveness. The agency has responded with stronger caregiver screening and a renewed emphasis on consistent service, but prospective clients should plan for a period of adjustment and ask pointed questions about current leadership stability, policy application, and how replacements are managed when a shift in staffing occurs. In addition, while most caregivers are described as compassionate and capable, one review highlights a serious behavioral red flag about a particular caregiver, underscoring the importance of transparent, ongoing performance monitoring and clear escalation paths.

The most persuasive proof points come from real-life outcomes: families repeatedly credit Talem with reducing stress and restoring confidence when navigating healthcare systems, coordinating with VA benefits, and enabling loved ones to stay at home longer with dignity. Clients praise the owner-led commitment, the office team’s accessibility, and caregivers who stay engaged with both the client and family. The ability to tailor shifts, accommodate social engagement, and provide flexible planning, even during a staffing squeeze, demonstrates a genuine commitment to practical, family-centered care. In short, Talem’s strengths become most valuable when the aim is reliable, compassionate in-home care with a strong advocate at the helm.

For families deciding whether Talem is the right move, the decision hinges on expectations around control, continuity, and setting. If the priority is heartfelt, hands-on care with a responsive leadership team, proactive care coordination, and a preference for staying at home with professional support, Talem delivers with distinction. If, however, the family needs guaranteed 24/7 on-site medical oversight, a larger, facility-based community, or a set-and-forget scheduling model, alternatives may be more suitable. Prospective clients should engage directly with Aldon and Shailene to clarify current caregiver back-up plans, scheduling flexibility, and the agency’s approach to accountability after leadership transitions, then decide based on how those specifics align with the loved one’s medical complexity and social needs. In the right circumstances, Talem is not just a service provider but a trustworthy partner who will fight to keep a cherished family member safe, engaged, and cared for at home.

This area of Colorado Springs, Colorado, offers a convenient and diverse range of amenities that cater to the needs of seniors. With several cafes nearby, you can enjoy a cup of coffee or a meal with friends and family. The proximity to hospitals and medical facilities, such as Children's Hospital Colorado and Memorial Hospital, ensures access to quality healthcare. Additionally, there are pharmacies in the vicinity for easy prescription refills. For leisure activities, parks like John Venezia Community Park provide opportunities for outdoor recreation and relaxation. There are also various dining options available, from fast food joints like Taco Bell to upscale restaurants like P.F. Chang's China Bistro. Nearby theaters offer entertainment options, while places of worship like New Life Church cater to spiritual needs. Overall, this area provides a well-rounded living environment for seniors in Colorado Springs.

Cafes

• Starbucks (0.5 miles)
• Peak View Cafe (2.5 miles)
• Dutch Bros Coffee (2.6 miles)
• Panera Bread (2.7 miles)
• Wayfinder Coffee Co. (2.7 miles)
• Dutch Bros Coffee (2.9 miles)
• Dutch Bros Coffee (3 miles)

Hospitals

• Children's Colorado Urgent and Outpatient Specialty Care at Briargate (0.5 miles)
• Children's Hospital Colorado Colorado Springs Specialty Care Clinics (0.5 miles)
• Memorial Hospital (0.5 miles)
• Memorial Health System Memorial Hospital North (0.6 miles)
• Audubon Ambulatory Surgery Center (2.7 miles)
• UCHealth Emergency Care - Grandview Hospital (4.6 miles)

Physicians

• Briargate Medical Associates (0.5 miles)
• UCHealth - James P. Duffey, MD (0.5 miles)
• Memorial Health System (0.5 miles)
• Colorado Maxillofacial Oral Surgeons (0.5 miles)
• Cassidy Dale B MD - Dale Cassidy, MD MBA - Colorado Springs Orthopaedic Group (0.6 miles)
• UCHealth - Surgery - Memorial Hospital North (0.6 miles)
• UCHealth Vein and Vascular Surgery Center – Memorial Hospital North (0.7 miles)

Pharmacies

• Albertsons Floral (0.5 miles)
• Walgreens (0.6 miles)
• Walgreens (0.9 miles)
• Eastside Express Pharmacy (1.4 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2.5 miles)

Parks

• John Venezia Community Park (0.5 miles)
• Cottonwood Creek Park (2.2 miles)
• Black Forest Regional Park (4.2 miles)
• Pring Ranch Park (4.2 miles)
• Climber's Park (5 miles)

Restaurants

• Taco Bell (0.6 miles)
• McDonald's (1.4 miles)
• Burger King (1.5 miles)
• Back East Bar & Grill (1.5 miles)
• Bad Daddy's Burger Bar (2 miles)
• Modern Market Eatery (2 miles)
• P.F. Chang's China Bistro (2 miles)

Theaters

• Icon Cinema Colorado Springs (2.8 miles)

Places of Worship

• New Life Church (3.1 miles)

Transportation

• U-Haul Moving & Storage (3.6 miles)