New Dawn Memory Care - Colorado Springs

Pros

• The residents at New Dawn Memory Care receive compassionate care from a dedicated and kind staff who are genuinely concerned for their well-being.
• Families appreciate the clean, homelike facility that provides a variety of healthy meals and daily activities for the residents.
• The Executive Director is highly regarded for her outstanding leadership, creating an environment where both residents and staff feel comfortable and supported.
• Residents thrive in the small cottage setting, enjoying personalized attention and engaging activities that keep them actively involved.
• Families feel blessed to have chosen New Dawn Memory Care, as it meets their loved ones' needs while allowing them to remain close to their medical team.
• The community promotes a laid-back atmosphere with cheerful staff who foster a sense of belonging among residents.

Cons

• The facility has experienced high turnover rates and poor staff communication, leading to dissatisfaction among residents and families.
• There have been multiple complaints about lost personal items, such as glasses and clothing.
• Some residents reported a lack of engaging activities, with many simply watching TV during visits.
• A few families expressed disappointment in the care provided, stating that the facility did not fulfill its promises regarding resident care and engagement.
• Concerns were raised about inexperienced staff being hired for caregiving roles, resulting in inadequate care for residents.
• One reviewer noted that residents do not have meal options and are only given a single menu choice.
• The overall management of the facility has faced criticism from both staff and family members regarding how things are run.

Review

New Dawn Memory Care has garnered a wide range of feedback from families who have entrusted their loved ones to this facility. The reviews reveal a tapestry of experiences, accentuated by both commendations and criticisms. Many families express heartfelt gratitude towards the staff for their dedication and compassion, highlighting how the environment has positively impacted their loved ones’ well-being. Particularly noteworthy is the mention of [name removed], the Executive Director (ED), who previously excelled at MorningStar at Bear Creek, building an exceptional team that prioritized family support. Although her tenure at New Dawn is still in its early days, many believe that she possesses the capability to bring about necessary improvements.

Several reviews indicate that residents thrive in the laid-back yet engaging atmosphere of New Dawn. Families report significant progress in their loved ones’ daily activities—some noting improvements in mobility and cognitive function attributed to the intentional care provided by staff members. The facility’s three separate cottages were designed to ensure a cozy feel while also accommodating various levels of care needs; with a maximum of 16 residents per cottage, many find this setup conducive to individualized attention. Aspects such as built-in shelving and accessible bathrooms further enhance comfort for residents, showcasing attention to detail in design.

Activities play a crucial role in maintaining engagement among residents at New Dawn Memory Care. Some family members emphasize the importance of participation and socialization in combating feelings of isolation often faced by individuals with dementia. While some visitors noted instances during their tours where activities seemed minimal—with residents primarily watching TV—the general consensus is that management intends to rectify these moments by implementing structured programs guided by Teepa Snow’s principles once [name removed] fully acclimates into her role.

That said, there are recurring critiques concerning staffing issues within New Dawn Memory Care. Multiple reviewers voiced concerns about high turnover rates among caregivers, leading to inconsistent care quality over time. Instances such as lost belongings like glasses or clothing further exacerbate these worries and raise questions about operational management during shift changes, particularly regarding information transfer between incoming and outgoing staff members. For some families who experienced these challenges firsthand, switching facilities became necessary after little more than a month due to unmet expectations.

Despite varying experiences with caregiving consistency, many families laud the professionalism and warmth exhibited by individual staff members at New Dawn Memory Care overall. Reviewers frequently highlight the genuine love and concern shown towards residents, emphasizing how caregivers go above and beyond in delivering personalized care tailored specifically for each individual. This element becomes crucial for families seeking peace of mind while navigating intricate caregiving dynamics associated with dementia.

Moreover, pricing remains a contentious point for potential residents considering New Dawn Memory Care; while acknowledging high-quality care services synonymous with specialized memory support environments designed explicitly for individuals suffering from Alzheimer’s or other types of dementia—some families found affordability challenging when assessed against organic financial capabilities even after qualifying benefits through programs like the full VA spousal benefit.

In conclusion, while there are significant praises aimed at New Dawn Memory Care's culture revolving around compassionate care and community engagement amidst carefully crafted living spaces ideal for fostering independence among residents with cognitive challenges—the facility faces valid scrutiny wherein aspects such as staffing consistency and clear communication remain areas demanding further improvement moving forward as they continue striving toward best practices within memory care settings.

This part of Colorado Springs, Colorado offers a convenient and diverse range of amenities for seniors considering this area for living. With several hospitals and medical facilities in close proximity, including Children's Hospital Colorado and Memorial Hospital, residents can have easy access to healthcare services. Additionally, there are various physicians' offices nearby specializing in different fields such as oral surgery, orthopedics, and vascular surgery. For recreational activities, the area boasts several parks like John Venezia Community Park and Cottonwood Creek Park, providing opportunities for outdoor leisure. There are also plenty of dining options ranging from fast food chains like Taco Bell and McDonald's to sit-down restaurants such as P.F. Chang's China Bistro. Overall, this area provides a blend of healthcare resources, entertainment options, and green spaces suitable for senior living.

Hospitals

• Children's Colorado Urgent and Outpatient Specialty Care at Briargate (0 miles)
• Children's Hospital Colorado Colorado Springs Specialty Care Clinics (0 miles)
• Memorial Health System Memorial Hospital North (0.1 miles)
• Memorial Hospital (0.7 miles)
• Audubon Ambulatory Surgery Center (2.7 miles)
• UCHealth Emergency Care - Grandview Hospital (5.1 miles)

Physicians

• Colorado Maxillofacial Oral Surgeons (0 miles)
• Cassidy Dale B MD - Dale Cassidy, MD MBA - Colorado Springs Orthopaedic Group (0.1 miles)
• UCHealth - Surgery - Memorial Hospital North (0.2 miles)
• UCHealth Vein and Vascular Surgery Center – Memorial Hospital North (0.2 miles)
• Briargate Medical Associates (0.7 miles)
• Memorial Health System (0.7 miles)
• UCHealth - James P. Duffey, MD (0.7 miles)

Cafes

• Starbucks (0.2 miles)
• Peak View Cafe (2.6 miles)
• Dutch Bros Coffee (2.8 miles)
• Dutch Bros Coffee (2.9 miles)
• Wayfinder Coffee Co. (3 miles)
• Panera Bread (3.1 miles)
• Dutch Bros Coffee (3.1 miles)

Pharmacies

• Walgreens (0.4 miles)
• Albertsons Floral (0.8 miles)
• Walgreens (1 miles)
• Eastside Express Pharmacy (1.3 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (3 miles)

Parks

• John Venezia Community Park (0.5 miles)
• Cottonwood Creek Park (2.6 miles)
• Black Forest Regional Park (3.7 miles)
• Pring Ranch Park (4.5 miles)
• Climber's Park (5 miles)

Restaurants

• Taco Bell (0.9 miles)
• Back East Bar & Grill (1.6 miles)
• McDonald's (1.9 miles)
• Burger King (1.9 miles)
• Bad Daddy's Burger Bar (2.2 miles)
• Modern Market Eatery (2.2 miles)
• P.F. Chang's China Bistro (2.2 miles)

Theaters

• Icon Cinema Colorado Springs (2.7 miles)

Places of Worship

• New Life Church (3 miles)

Transportation

• U-Haul Moving & Storage (4 miles)