MacKenzie Place Colorado Springs

Pros

• The community at MacKenzie Place Colorado Springs is praised for its beautiful facility, which includes amenities like a swimming pool, Jacuzzi, gym, and movie theater, making it a desirable place for assisted living.
• Staff members are described as friendly, helpful, patient, and accommodating during tours, contributing to a welcoming atmosphere for potential residents.
• Visitors appreciate the engaging activities offered at the facility, such as live music performances and communal dining experiences that create a vibrant community feel.
• Many reviewers highlight the cleanliness of the environment and the respectful nature of the staff, ensuring comfort for residents and their families.
• The availability of different living arrangements—independent living, assisted living, and memory care—makes MacKenzie Place an attractive choice for families looking for comprehensive care options.
• Residents enjoy the organized exercise programs and activities that promote an active lifestyle within the community.
• Former residents have expressed satisfaction with the overall quality of care provided by staff before challenges arose during Covid-19.
• Neighbors have shared positive experiences using facilities like the pool and dining area while expressing admiration for the community's reputation in Colorado Springs.

Cons

• They did not have the staff or resources to deal with a patient with Lewy Body dementia, leading to an early discharge without a refund of the deposit.
• The community was too large for some residents, making it feel overwhelming and inconvenient for their medical needs.
• During Covid, the facility handled the situation poorly by confining residents to their rooms and treating them like children, resulting in distress for some residents.
• The food costs were seen as excessive, with a $300 monthly charge that led to dissatisfaction among some families regarding its value and usage.
• Some reviewers felt that despite having good amenities, the overall experience did not meet their expectations compared to other top choices in assisted living facilities.
• Concerns were expressed about the location of the community being less desirable, affecting comfort levels for potential residents and their families.

Review

Mackenzie Place Colorado Springs has received a mix of reviews from families and residents, showcasing both its strengths and areas needing improvement. Many reviewers express satisfaction with the facility’s amenities and overall environment. The community boasts features such as a swimming pool, Jacuzzi, gym, movie theater, and various organized activities that enhance resident engagement. Visitors frequently note the beauty of the grounds and cleanliness of common areas, which contribute to an atmosphere more akin to a vibrant community than a traditional nursing home. In particular, one reviewer highlighted a positive experience during a tour, appreciating how staff members were friendly, polite, and accommodating while providing snacks for their family member.

Among the highlights shared by reviewers is the staff's commitment to creating a welcoming atmosphere. One individual mentioned how patient and knowledgeable the tour guide was during their visit. This sentiment echoes throughout multiple reviews; individuals felt valued and heard as they navigated through their options for elderly care. Special events like birthday parties in the dining area add to the sense of community and festivity that many residents appreciate at Mackenzie Place. Moreover, family members recognize efforts made by staff to engage residents in enjoyable experiences such as live music performances and social gatherings.

However, not all experiences have been flawless at Mackenzie Place. Some families reported significant concerns regarding specialized care available for residents with specific medical conditions. A notable example involved an individual diagnosed with Lewy Body dementia who was unable to continue residing at Mackenzie Place after only three weeks due to insufficient resources for his condition; this situation exemplified challenges some families face when seeking appropriate care environments for their loved ones with complex health needs.

The onset of COVID-19 brought additional hardships that led to dissatisfaction among some families who felt management struggled initially with how to handle necessary precautions. Reviewers lamented strict quarantine protocols that confined residents to their rooms for extended periods—often equating the measures taken to “jail” time rather than protective actions needed during a pandemic. As these lockdowns persisted into months without noticeable adjustment from management until much later on in 2020, frustrations grew about how these policies affected residents' mental well-being.

While some reviews focused on pandemic-related challenges faced by Mackenzie Place Colorado Springs during those early months, others emphasized ongoing value found within their services despite ups and downs in operations over time previously noted above. Families also acknowledged that while costs can be on the higher side—for instance requiring separate payments for food—it encouraged better eating habits amongst those who utilized dining services regularly given they wouldn’t want money spent not used otherwise.

Ultimately—while experiences vary widely based upon personal circumstances—the general consensus is one driven by appreciation for what Mackenzie Place offers yet grounded firmly with some elements warranting improvement particularly related toward tailored care capabilities amidst external crises affecting operations or resident needs alike moving forward within this evolving landscape of senior living facilities today overall across America as observed closely here too now clearer than ever before!

This area of Colorado Springs, Colorado, offers a convenient and diverse range of healthcare services, including physicians specializing in retina care, urology, cancer treatment, and orthopedics. Nearby hospitals such as Audubon Ambulatory Surgery Center and Memorial Hospital provide easy access to medical care when needed. In terms of dining options, residents can enjoy a variety of restaurants ranging from cozy cafes like Boonzaaijers Cakes & Pastries to casual spots like Waffle House and upscale dining at Cowboy Star. The presence of multiple pharmacies like Walgreens and CVS ensures that medication needs are easily met. Additionally, the proximity to parks such as Palmer Park and Monument Valley Park allows for outdoor recreational opportunities. Overall, this area provides a well-rounded community with accessibility to essential services for senior living.

Physicians

• Retina Consultants of Southern Colorado PC (0.1 miles)
• Eye Associates of Colorado Springs (0.1 miles)
• Lynn Institute Of The Rockies (0.1 miles)
• Century Cancer Centers (0.2 miles)
• Urological Associates, P.C. (0.2 miles)
• Audubon Medical Center (0.2 miles)
• Colorado Springs Orthopaedic Group (0.2 miles)

Hospitals

• Audubon Ambulatory Surgery Center (0.2 miles)
• DaVita Pikes Peak Dialysis Center (1.1 miles)
• Surgical Center At Premier (1.2 miles)
• V A Clinic (1.3 miles)
• Memorial Health System Cancer (2.2 miles)
• Memorial Health Scheduling Service (2.3 miles)
• Memorial Hospital (2.3 miles)

Restaurants

• Boonzaaijers Cakes & Pastries (0.9 miles)
• Goat Patch Brewing Company (1.4 miles)
• Waffle House (2.2 miles)
• McDonald's (2.4 miles)
• The Juicy Seafood (2.5 miles)
• Cowboy Star (2.5 miles)
• Village Inn (2.6 miles)

Pharmacies

• Walgreens (1.2 miles)
• Penrose Main & In Patient Phrm (1.4 miles)
• Walgreens (2.1 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)
• A Village Pharmacy (2.4 miles)
• Walgreens (2.4 miles)

Cafes

• Good Neighbors Meeting House (1.6 miles)
• Panera Bread (2.5 miles)
• Dutch Bros Coffee (2.9 miles)
• Dutch Bros Coffee (3 miles)

Parks

• Palmer Park (2 miles)
• Monument Valley Park (2.2 miles)
• Eastridge Dog Park (2.5 miles)
• John "Prairie Dog" O'Byrne Park (2.7 miles)
• Memorial Park (2.7 miles)

Places of Worship

• First United Methodist Church (2.6 miles)