Pikes Peak Center
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2719 N. Union Blvd., Colorado Springs, CO 80909
For more information about senior living options: (844) 490-3973
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Niki, the admissions director, is a tremendous blessing who ensured the husband's residency process went smoothly and continued supporting his long-term residency. The 800 Hall has a great nursing team that works as a unit to keep the hall running smoothly. Diane delivers skilled nursing with effortless precision and brings detailed, present care to every room. Amanda, the morning shift CNA, quickly earned trust and respect with confident, compassionate care. Kathy, the night shift nurse, exudes empathy and compassion from a loving heart. Natasha, the night shift CNA, arrives with a big, friendly smile and handles duties with care and thoroughness. The rehab unit's entire staff works efficiently to provide excellent care during difficult times. The therapy team is dedicated to improving the patient's function and overall life moving forward. The facility is nice and clean, with wonderful staff and nursing care. The director of nursing is absolutely phenomenal. The Union Boulevard location is amazing, with caring CNAs and nurses who loved and treated residents well. The PT/OT and other departments are outstanding, contributing to significant functional gains. The memory care unit and CNAs are incredibly caring, and the staff treated residents with love. The facility is friendly, attentive, and highly recommended for employment or long-term stays. The staff's dedication to patients and the community is deeply appreciated.
One reviewer called the facility a nightmare for CNAs, with no transfer support and constant overtime demands. They said management is nonexistent and that hardworking staff are punished while those who do nothing are rewarded. They criticized staffing ratios, noting CNAs are assigned to 20 residents with only a bare minimum of showers per shift. They described living spaces as cramped and lacking seating, with residents cold, hungry, and in others' clothing. They reported pervasive odors and unsanitary conditions, and that staff rarely helped residents. They urged others to look elsewhere, calling the facility a complete disaster with poor management and a toxic environment.Pikes Peak Post Acute has left a lasting impression on many families through a range of experiences, beginning with the admissions process. Niki, the admissions director, stands out as a tremendous blessing to families during what can be a daunting transition. One reviewer notes that Niki has "a heart for people" and has been instrumental in guiding both the initial residency process and the long-term housing arrangements after the post-acute phase. Her care and calm demeanor during a difficult time are highlighted as a stabilizing influence that makes a challenging transition feel manageable.
Within the 800 Hall, the nursing team is celebrated for its cohesion and dedication. Diane, an on-site nurse, is praised for making skilled nursing look effortless, bringing meticulous attention and presence into every room she enters. A morning shift CNA earns notable admiration for her quick, confident approach to care: when told about a subluxation risk in the left shoulder, she responds with, "honey, we don't ever pull arms and hands around here," and then proceeds with careful, therapeutic repositioning that earns the family's trust and respect. This caregiver, described by a daughter as the GOAT, is noted for working hard with genuine care from the heart.
The night shift is also acknowledged for two caregivers who left a strong impression. Kathy is commended not only for her technical skill but for embodying empathy and warmth, radiating a loving spirit that resonates with families. Natasha, another night shift CNA, is described as consistently arriving with a big, beautiful smile, engaging with residents in a detailed, thorough manner. Together with Diane and the morning team, these nurses and CNAs are credited with providing an excellent standard of care and making the hall run smoothly.
The therapy team receives high praise as well, recognized for their dedication to helping patients regain function and independence. Reviewers appreciate the encouragement and steady effort put forth by PT/OT staff, underscoring how their work supports meaningful progress in daily living activities and overall quality of life. The sense of teamwork and commitment across therapy, nursing, and ancillary staff is repeatedly cited as a positive driver of the patient experience on the unit.
However, not all experiences at Pikes Peak Post Acute are uniformly positive. A different set of reviews paints a much grimmer picture of conditions, management, and day-to-day operations. One reviewer describes a nightmarish scene where smells of urine and general neglect overwhelm a visitor, with a patient who is described as cold, hungry, and improperly dressed. They recount seeing more than 20 staff members gathered together rather than helping residents, and they question whether residents are receiving even basic care. The reviewer's impression is one of abandonment and systemic dysfunction, with comments about altered living spaces that feel more like an entryway than a room, and a lack of chairs or comfortable seating for visitors.
Another strong critique focuses on the CNA experience under challenging conditions. The reviewer says CNAs are left "high and dry," often required to perform Hoyer transfers without adequate support, and pressured to work overtime under what are described as impossible standards. Management is portrayed as non-existent, with punishments for hard workers and rewards for those who do nothing. The staffing model - one CNA for 20 residents, minimal showers per shift - creates a sense of unsustainable workload and a toxic environment. The consistent use of agency staff rather than supporting the facility's own workers is highlighted as a key problem, contributing to ongoing frustration and burnout among direct-care staff.
Despite these cautions, several reviews still speak to bright spots within the facility. Some reviewers highlight moments of care that feel genuine and compassionate, with mentions of a "very nice and clean facility" and a director of nursing described as "absolutely phenomenal." A memory care unit on Union Boulevard, referred to as the 700 Hall, is singled out for its loving care and the staff's affection for residents - their mommas, as one family member notes - and for how management supported families during difficult times. The new hospice unit is also praised for its care and the kindness of CNAs, underscoring that there are teams within the building delivering exceptional, compassionate care.
Positive remarks extend to the rehab and post-acute experience as a whole, with residents and family members describing the facility as outstanding for acute rehab. A patient who was bedridden for months notes that the PT/OT team helped them regain the ability to walk within weeks, and that the overall care from nurses and CNAs contributed to rapid response times. The food is also mentioned positively in some accounts, with remarks about tasty options like key lime pie and other meals that contribute to a more comfortable stay. Some reviewers note that under new ownership and management, there is a sense of change and a different feel in the building, with optimism about improvements continuing to unfold.
In sum, Pikes Peak Post Acute is a place of strong, deeply human caregiving on one hand and serious, systemic challenges on the other. When the admissions team and front-line staff are aligned, patients and families describe experiences marked by genuine care, skilled nursing, and collaborative therapy that fosters progress and dignity. Yet, other accounts reveal conditions that feel neglected or unsustainable, with concerns about staffing, management responsiveness, and living environments that require attention. The facility's overall voice is one of admiration for the staff who go above and beyond, tempered by a call for stronger leadership, better resource allocation, and a consistently supportive environment for both residents and the CNAs who care for them every day. The range of experiences suggests that, with focused improvements in management and staffing, Pikes Peak Post Acute has substantial potential to become an even more consistently positive place for healing, recovery, and end-of-life care.
21 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
City of Colorado Springs Muni (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pikes Peak Center in Colorado Springs, CO is an assisted living community that provides skilled nursing care for individuals who require assistance with daily activities. The facility offers a range of amenities to ensure the comfort and convenience of its residents. These include cable or satellite TV, a dining room for communal meals, fully furnished rooms, a garden for outdoor relaxation, housekeeping services to maintain a clean environment, a kitchenette for personal use, move-in coordination to assist with the transition, outdoor space for recreational activities, telephone access for communication needs, and Wi-Fi/high-speed internet connectivity.
The care services at Pikes Peak Center are designed to provide 24-hour supervision and support. Trained staff are available to assist residents with activities of daily living such as bathing and dressing. Additionally, the community offers assistance with transfers and coordination with healthcare providers. Specialized diet plans like diabetes diets can be accommodated, and meal preparation and service are provided. Medication management ensures that residents receive their prescribed medications accurately and on time. A mental wellness program is available to promote cognitive health, while specialized memory care programming caters to those with mild cognitive impairment.
Transportation arrangement services are offered for medical needs as well as transportation to doctors' appointments. Nearby amenities include 5 cafes, 5 parks, 17 pharmacies, 47 physicians' offices, 13 restaurants, 1 place of worship, and 12 hospitals.
Overall, the Pikes Peak Center provides a comprehensive range of care services and amenities to support the well-being and comfort of its residents in a serene assisted living community setting in Colorado Springs.
Pikes Peak Center is located at 2719 N. Union Blvd., Colorado Springs, CO 80909 in El Paso County, Colorado
Pikes Peak Center's comprehensive range of features, from assistance with dressing and bathing to specialized memory care programming, is designed to enhance the quality of life for residents facing dementia or Alzheimer's disease. Medication management ensures that individuals receive the correct dosages at the right times, minimizing health risks and promoting overall well-being. Meal preparation and service cater to specific dietary needs while also creating a familiar routine that can alleviate anxiety around eating. Transportation arrangements facilitate access to medical appointments, which is crucial for ongoing health assessments and interventions. Coordination with healthcare providers ensures a holistic approach to each resident's care, integrating input from various professionals. The focus on activities of daily living assistance supports independence while providing necessary help in transferring between spaces, all under 24-hour supervision that guarantees safety and security. Additionally, mental wellness programs and initiatives targeting mild cognitive impairment foster engagement and socialization, crucial for maintaining cognitive function and emotional health in those experiencing memory challenges.
Pikes Peak Center on seniors.fyi includes 3 photos including images showing interior, decor, window blinds, bedroom, healthcare, windows, living room, fireplace, and more.
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