Pikes Peak Center in Colorado Springs, CO
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Information last verified:
2719 N. Union Blvd., Colorado Springs, CO 80909
For more information about senior living options: (844) 490-3973
The facility is clean and smells pleasant upon entry. Staff interact with residents as if they were family, creating a warm, home-like atmosphere. The meals look and taste great, with appealing options. The staff are competent, skilled, and genuinely care about the residents. The admissions team provides calm, supportive guidance during transitions. The therapy and rehab teams are dedicated and help residents regain function and independence. The CNAs and nursing staff are attentive, compassionate, and work well as a cohesive team.
The review notes the facility smelled like urine, with residents cold, hungry, soiled, and dressed in someone else’s clothing, and staff not helping anyone. It is described as a nightmare for CNAs, with no management, constant overtime demands, and a toxic, disorganized environment. It is alleged that a nurse refused assistive bathroom help and instead inserted a catheter, contributing to blood clots and hospice. The mouth of a resident was described as atrocious upon arrival at the hospital. A toothbrush and toothpaste were left untouched after a resident’s death, implying neglect. Living spaces are described as cramped, with little seating and visitors forced to sit in wheelchairs or beds. Over twenty staff were observed hanging out rather than helping residents, signaling neglect.Pikes Peak Center is best suited for families pursuing post-acute rehab or memory-care transitions where skilled nursing and intentional, hands-on therapy are the priority, and where a warm, home-like staff culture can make the difficult process of moving a loved one smoother. The facility’s strongest appeal lies in the combination of a clean, inviting environment and a team that demonstrates genuine care in day-to-day interactions. For families who want solid rehab outcomes, attentive CNA support, and nurses who communicate clearly with families, this community offers a credible path to meaningful recovery and ongoing care. Those seeking a purely private, hospital-like setting with razor-sharp administrative oversight across every shift may find it falls short of the ideal, but for rehab-focused goals, the positives are compelling and actionable.
That said, there are clear reasons to consider alternatives. Reviewers highlight serious concerns about consistency in staffing, management responsiveness, and overall environment at times. Some experiences describe persistent odor and mess in certain areas, moments when residents appeared under-attended, and reports of gaps between admitted expectations and day-to-day care. Potential residents or families particularly sensitive to staffing ratios, reliable assistance with daily needs, or aggressive maintenance and housekeeping standards should scrutinize options elsewhere. The contrast between consistently excellent therapy and sporadic quality control on the floor means this community can feel excellent on certain shifts and troubling on others, depending on who is assigned and when.
The core advantages, robust rehabilitation, strong therapy leadership, and a culture of personal attention, often offset the more troubling gaps. The rehab team is frequently singled out for its effectiveness in helping residents regain function, with nurses and therapists coordinating care that translates into real mobility gains in weeks, not months. Admissions support, especially through key staff who shepherd transitions and long-term residency, adds a practical, confidence-building layer for families facing complex decisions. When the environment is right, residents are treated with respect, the atmosphere is uplifting, and the daily cadence feels focused and purposeful. Those factors can make the difference between a difficult transition and a hopeful one, especially for families whose loved ones require intensive rehab or post-acute support.
On the floor, unit dynamics paint a more nuanced picture. The 800 Hall stands out as a model of teamwork, with a nursing group that many families praise for efficiency and cohesion, and anchors in which specific CNAs, on-call nurses, and therapy staff deliver consistently attentive care. Several families have highlighted personal connections with individual caregivers who demonstrate above-average skill, warmth, and respect, described in heartfelt terms as the difference between ordinary care and being truly understood. In memory-care contexts like the 700 Hall, loved ones are described as receiving patient, compassionate attention, with staff who engage residents meaningfully. Yet other reviews pull back to reveal a contrasting reality: some days feel understaffed, shifts with high patient loads, and a perception that management is less present or responsive than expected. The strength of staff in some moments does not erase the impact of those other, harder experiences.
That tension matters for decision-making. Prospective movers should verify current staffing patterns, especially night and weekend coverage, and ask for real-world examples of how care plans are executed when patient loads spike. Inquire about the management structure, turnover, and what changes have occurred since ownership shifts, as a number of reviews note a tangible shift in tone with new leadership. Given the facility’s varied experiences across halls and shifts, request direct conversations with the nursing director and the admissions team to gauge day-to-day responsiveness. Also probe the specific memory-care environment and recreation programming, since resident satisfaction there hinges on both personal attention and meaningful daily activities, a facet repeatedly praised by families who reference a wide range of activities and social opportunities.
In the end, Pikes Peak Center delivers a practical, capable option for families prioritizing rehab outcomes and a caregiver team that can feel like extended family when the environment is aligned with expectations. The strongest cases come from families who can navigate occasional inconsistencies in staffing and administration, and who value the tangible benefits of aggressive therapy, rapid response to needs, and a genuinely caring bedside presence. For those whose priorities include unwavering day-to-day reliability, spotless consistency across all shifts, and a tightly controlled operational flow, it would be prudent to compare alternatives with an eye toward staffing ratios, floor-level oversight, and a culture of accountability that spans every unit and every shift. A measured visit, talking to frontline staff, tour guides, and several families with long-standing experiences, will reveal whether the current moment aligns with the hoped-for balance of excellent rehab, compassionate care, and dependable management.
21 resident community capacity
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
City of Colorado Springs Muni (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Pikes Peak Center in Colorado Springs, CO is an assisted living community that provides skilled nursing care for individuals who require assistance with daily activities. The facility offers a range of amenities to ensure the comfort and convenience of its residents. These include cable or satellite TV, a dining room for communal meals, fully furnished rooms, a garden for outdoor relaxation, housekeeping services to maintain a clean environment, a kitchenette for personal use, move-in coordination to assist with the transition, outdoor space for recreational activities, telephone access for communication needs, and Wi-Fi/high-speed internet connectivity.
The care services at Pikes Peak Center are designed to provide 24-hour supervision and support. Trained staff are available to assist residents with activities of daily living such as bathing and dressing. Additionally, the community offers assistance with transfers and coordination with healthcare providers. Specialized diet plans like diabetes diets can be accommodated, and meal preparation and service are provided. Medication management ensures that residents receive their prescribed medications accurately and on time. A mental wellness program is available to promote cognitive health, while specialized memory care programming caters to those with mild cognitive impairment.
Transportation arrangement services are offered for medical needs as well as transportation to doctors' appointments. Nearby amenities include 5 cafes, 5 parks, 17 pharmacies, 47 physicians' offices, 13 restaurants, 1 place of worship, and 12 hospitals.
Overall, the Pikes Peak Center provides a comprehensive range of care services and amenities to support the well-being and comfort of its residents in a serene assisted living community setting in Colorado Springs.
Pikes Peak Center is located at 2719 N. Union Blvd., Colorado Springs, CO 80909 in El Paso County, Colorado
Pikes Peak Center's comprehensive range of features, from assistance with dressing and bathing to specialized memory care programming, is designed to enhance the quality of life for residents facing dementia or Alzheimer's disease. Medication management ensures that individuals receive the correct dosages at the right times, minimizing health risks and promoting overall well-being. Meal preparation and service cater to specific dietary needs while also creating a familiar routine that can alleviate anxiety around eating. Transportation arrangements facilitate access to medical appointments, which is crucial for ongoing health assessments and interventions. Coordination with healthcare providers ensures a holistic approach to each resident's care, integrating input from various professionals. The focus on activities of daily living assistance supports independence while providing necessary help in transferring between spaces, all under 24-hour supervision that guarantees safety and security. Additionally, mental wellness programs and initiatives targeting mild cognitive impairment foster engagement and socialization, crucial for maintaining cognitive function and emotional health in those experiencing memory challenges.
Pikes Peak Center on seniors.fyi includes 3 photos including images showing interior, decor, seating area, brick wall, dining, window blinds, bedroom, healthcare, and more.
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