Gentle Care House in Colorado Springs, CO
Save1333 Darby Street, Colorado Springs, CO 80907
For more information about senior living options: (844) 490-3973
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The owners are among the nicest and kindest people. The communication between staff and the office is excellent. They truly care about their clients as well as their staff. The caregivers are amazing, patient, kind, and knowledgeable. Gentle Shepherd provides reliable, high-quality care with consistent caregivers. Kathy and Scott take time to understand clients and match the right caregiver to meet emotional and physical needs. The team is easy to work with, professional, caring, and dependable. They respond quickly to emergencies and provide timely support. The caregivers become like family and treat clients with respect and compassion. Gentle Shepherd has big hearts and genuinely caring attitudes.
They describe the company as inconsistent and unresponsive, with a job offer made one minute and taken the next, and little follow-up. They report poor communication and that call-offs or late arrivals are concerning. They accuse the billing practices of overbilling and not allowing clients to review bills before payment. They call the organization not trustworthy and say it takes advantage of people. They state the management is terrible and that one should not trust what they say. They say caregivers often have attitude problems, are not professional in attire, and sometimes leave early or call off.Gentle Shepherd Home Care (serving Colorado Springs) is best suited for families that want aging-at-home support delivered with genuine warmth and a lens of long-term relationship-building. This agency shines when a loved one benefits from steady, compassionate caregivers who can handle both daily tasks and meaningful companionship, especially in cases of dementia or recent medical changes where gentle redirection and consistent presence matter. It also suits families juggling distant schedules or busy lives, because the team demonstrates strong responsiveness, reliable back-up coverage, and the ability to coordinate care from afar so relatives don't have to be physically present for every decision.
On the flip side, this agency may not be ideal for families requiring ironclad billing practices, perfectly error-free administrative oversight, or absolute staffing uniformity every shift. Several reviews flag late call-offs, last-minute changes, and billing concerns that feel imperfectly transparent. For those who demand a single caregiver for every visit or who insist on unwavering, 24/7 guaranteed staff without turnover, alternatives that emphasize strict scheduling guarantees or a different staffing model may be worth pursuing. Additionally, families with urgent, memory-care-specific needs that require tightly structured programming might prefer a facility-based setting rather than a home-care agency with variable in-home staffing.
The strongest pros of Gentle Shepherd offset many potential downsides when the care plan is a good fit. The team is repeatedly praised for kindness, empathy, and caregiver consistency, with caregivers who quickly learn a loved one's routines, preferences, and triggers. Families report that dependable care partners - such as long-standing caregivers or well-placed staff - can meaningfully reduce anxiety, provide essential breaks for family caregivers, and even enable meaningful outings or trips that were previously beyond reach. The ability to arrange last-minute or emergency visits, along with the capacity to tailor care to dementia and recovery needs, creates tangible value that often eclipses administrative friction in day-to-day life.
Concrete, positive outcomes come through in countless anecdotes: caregivers who engage elders with conversation, music, and reading; supporters who transport to appointments, assist with activities of daily living, and help maintain dignity during challenging health episodes; and a leadership team that is accessible, solution-focused, and intent on keeping a loved one safe and engaged. Families frequently highlight how a caregiver like Jackie or Carmen becomes a trusted ally, enabling meaningful time outside the home, facilitating medical follow-through, and delivering respite that family members previously believed impossible. This is not merely care; it is stewardship that helps families breathe easier during stressful periods.
For families considering Gentle Shepherd, a practical engagement plan matters. Request a clear caregiver-match process that explains how personalities and routines align with the loved one's needs, and insist on a written care plan with expectations for communication, progress updates, and escalation paths. Seek explicit billing practices: how time is tracked, when invoices are issued, whether bills can be reviewed before payment, and how overbilling risks are prevented. Confirm back-up coverage for shifts, how emergencies are staffed on short notice, and whether language or cultural preferences can be accommodated. Finally, ask for recent references from clients with similar care needs and preferences to verify consistency and bedside manner.
In sum, Gentle Shepherd/Home Care is a pragmatic choice for families who prize compassionate, long-running caregiver relationships, flexible scheduling, and reliable emergency support to help an elder stay in the home safely. The real-world benefit is clear: enhanced peace of mind, meaningful activity for the loved one, and substantial relief for family caregivers. The caveats are manageable but real - billing transparency and staffing consistency require proactive management. If those elements can be clearly addressed upfront, this agency stands as a strong option; if not, a memory-care facility or a different agency with tighter administrative controls may prove a more reassuring fit.
8 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
City of Colorado Springs Muni (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Gentle Care House in Colorado Springs, CO is a warm and inviting assisted living community that offers personalized care for seniors in a comfortable home-like setting. Our board and care home provides a range of care services to meet the individual needs of our residents.
At Gentle Care House, we prioritize the well-being and comfort of our residents. Our fully furnished rooms create a cozy atmosphere where seniors can feel at home. The dining room is spacious and welcoming, providing a pleasant environment for meals. We cater to special dietary restrictions, ensuring that each resident receives nutritious and delicious meals.
Our community features a beautiful garden and outdoor space, allowing residents to enjoy nature and fresh air. Housekeeping services are provided to maintain cleanliness and tidiness throughout the premises. We also offer move-in coordination assistance to ensure a smooth transition for new residents.
To enhance the quality of life for our residents, we provide activities of daily living assistance such as bathing, dressing, and transfers. Medication management is also offered to ensure proper adherence to medication schedules. For those with specific health needs, we offer coordination with healthcare providers and diabetes diet management.
Transportation arrangements can be made for medical appointments or other outings as needed, allowing our residents to access necessary services conveniently. Additionally, nearby amenities include cafes, parks, pharmacies, physicians, restaurants, places of worship, transportation options, and hospitals – providing easy accessibility for our residents' various needs.
At Gentle Care House in Colorado Springs, CO, we strive to create a warm and caring environment where seniors can thrive with the support they require. Our dedicated staff ensures that each resident receives personalized attention while fostering an atmosphere of companionship among our community members.
This part of Colorado Springs, Colorado, offers a convenient and diverse range of amenities for seniors looking to settle in the area. With multiple pharmacies nearby, accessing medication and healthcare services is easy. There are various dining options including familiar chains like Chipotle and Chick-Fil-A, as well as local favorites such as Black Bear Diner. For medical needs, there are several physician offices within close proximity, ensuring easy access to healthcare services. The area boasts beautiful parks like Ute Valley Park and Garden of the Gods for outdoor recreational activities. Additionally, there are cafes like Panera Bread and Starbucks for socializing or enjoying a quiet cup of coffee. Hospitals such as UCHealth Emergency Care and Penrose St Francis Hospital are easily accessible for any medical emergencies. Places of worship like Calvary Worship Center cater to spiritual needs, while transportation options like U-Haul Moving & Storage provide convenience for travel needs. Overall, this neighborhood provides a well-rounded community with ample resources and services for seniors looking to retire in the area.
Gentle Care House is located at 1333 Darby Street, Colorado Springs, CO 80907 in El Paso County, Colorado
Gentle Care House on seniors.fyi includes 5 photos including images showing caregiver, building, architecture, landscaping, mountains, outdoor, vegetables, dining, and more.
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