Center At Centennial in Colorado Springs, CO
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3490 Centennial Boulevard, Colorado Springs, CO 80907
For more information about senior living options: (844) 490-3973
The Center at Centennial is an amazing place to recover from surgery. The location is well appointed, extremely clean, and has an amazing gym. The therapists are outstanding and focused on helping patients regain independence. The nursing staff and CNAs are attentive, caring, and quick to respond. The rooms are spacious, private, and well maintained. The food is delicious with a good variety and generous portions. The facility is consistently described as clean and well-kept. The therapy team works miracles and helps patients get home quickly. The staff are friendly, professional, and supportive of families. The center is highly recommended by many reviewers for its care quality.
The facility literally did not care about patient care. There was no communication regarding care when it was appropriate. No doctor reached out to the family; they had to search for answers themselves. Thieves were reported as working in the facility. The food was terrible and meals were often late or not as ordered. Medications were forgotten or poorly administered, and wounds were not promptly treated. The staff were severely understaffed, leading to long wait times and unanswered call lights. The center was described as a "death trap" and not safe for loved ones. Families reported mismanagement and frequent billing disputes, with some saying the facility should be shut down. Some reviews noted patient safety concerns, including falls and dehydration due to inadequate supervision.Center At Centennial in Colorado Springs is best suited for seniors who are pursuing short- to mid-term rehabilitation after surgery, stroke, or a hospital stay and who place a premium on robust therapy services, comfortable private rooms, and apleasant residential setting. For families prioritizing hands-on medical oversight, consistent nurse staffing, and predictable communication, this community presents a more mixed picture. In short, it works well for therapy-forward recoveries when administration and front-line care are aligned; it is less ideal for residents who require constant, reliable nursing attention and airtight day-to-day communication.
The strongest, most repeatable positives center on therapy and the living environment. The PT/OT teams frequently emerge as the standout feature, delivering intensive, goal-oriented rehabilitation that translates into real progress and often an accelerated return-home trajectory. Reviewers repeatedly praise therapy staff for attentiveness, skill, and the ability to tailor programs to individual needs, with several accounts highlighting therapists who helped patients regain walking and eating skills or regain independence after surgery. The facility’s private rooms, modern appearance, and mountain-view setting contribute to a dignified, comfortable atmosphere that families notice and appreciate. Food and dining receive favorable comments in many accounts, with some callers noting substantial, home-style options and generous portions, which makes meal times a meaningful part of recovery rather than a battleground.
Yet the positives are tempered by a substantial and persistent set of concerns voiced by a sizable portion of reviewers. The most damaging flaws cited repeatedly concern communication gaps and inconsistent responsiveness from nursing staff, especially at night, and when the facility is understaffed. Families report delays in call-light response, missed medications, and lapses in routine care that can affect comfort and safety. Several reviews describe conflicting messages from administration, miscommunications about patient status, and disjointed interdepartmental coordination that leaves families feeling out of the loop during a vulnerable recovery period. These issues are often described as systemic rather than isolated incidents, suggesting leadership and staffing stability as pivotal levers for improvement.
Additional red flags appear in a smaller, but still alarming, subset of reviews. Allegations range from medication and supply mishaps to alleged thefts and gaps in basic safety practices. There are also reports of patients experiencing falls or unsafe transfers that raise legitimate concerns about supervision and timely assistance. While many residents and families sing the facility’s praises for therapy quality and overall care, these experiences underscore a real risk that the center’s therapy gains can be undermined if nursing coverage, medical oversight, and communication do not keep pace.
The key pros, high-caliber therapy, a clean, inviting environment, and strong food and activity programming, do offset the main cons in some but not all cases. For residents whose primary goal is to regain mobility and independence quickly, the therapy program can deliver meaningful results, and the pleasant setting provides a conducive backdrop for healing. When therapy drives progress, family members often report shorter stays and successful returns home, which can justify choosing this center despite concerns about staffing and communication. However, when medical oversight lapses or communication falters for extended periods, those same gains can feel hollow, and the risk of adverse outcomes becomes more tangible.
For families weighing options, it is prudent to approach Center At Centennial with a clear care plan and explicit accountability measures. If choosing this center, insist on a concrete, written plan for therapy goals and a defined schedule of nursing coverage that covers nights and weekends. Request direct lines of communication with the floor supervisor or the director of nursing, and arrange for regular progress updates that align with Medicare or payer expectations. If there is a recent state inspection or formal complaint history, review those findings and inquire about what changes have been implemented. It is also wise to tour multiple floors, noting how quickly call lights are answered, how meals are served, and how staff interact with residents and families in real time.
Ultimately, Center At Centennial can be an excellent fit for families prioritizing aggressive rehab, supportive therapy teams, and a comfortable, well-appointed setting, provided the care plan foregrounds reliable medical oversight and consistent communication. For those whose top concerns are staffing reliability, transparent updates, and vigilant safety practices, alternatives with stronger nurse-to-patient ratios and more proven, proactive care coordination may be the wiser choice. In any case, a prospective resident’s success will hinge on clear expectations, hands-on advocacy from family or a designated representative, and a candid, upfront assessment of whether the center’s therapy strengths can be sustained in the absence of unwavering nursing support and streamlined communication.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
City of Colorado Springs Muni (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Center At Centennial is an assisted living community located in Colorado Springs, CO. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable and fulfilling life.
We provide a variety of amenities to cater to our residents' needs and interests. Our beauty salon allows residents to maintain their personal grooming needs, while our fully furnished rooms offer a cozy and welcoming living space. For entertainment, we have a gaming room, small library, and cable or satellite TV in each room. Our fitness room and wellness center help residents stay active and maintain their physical health. Outdoor spaces such as gardens provide a peaceful environment for relaxation.
Our dining services offer restaurant-style dining with special dietary restrictions taken into account. We also provide assistance with medication management and meal preparation according to diabetes diets or other specific dietary needs.
Residents can enjoy various activities within the community. From resident-run activities to scheduled daily activities, there is always something for everyone to participate in. We also offer planned day trips for those who enjoy exploring new places.
In terms of nearby amenities, we are conveniently located near seven cafes, twelve parks, nine pharmacies, 38 physicians' offices, 22 restaurants, one transportation option, three places of worship, and eight hospitals. This ensures that our residents have easy access to essential services and recreational options.
At The Center At Centennial, we prioritize the well-being and comfort of our residents. With our comprehensive care services and extensive amenities, we strive to create an enjoyable living environment where our residents can thrive.
Center At Centennial is located at 3490 Centennial Boulevard, Colorado Springs, CO 80907 in El Paso County, Colorado
Center At Centennial on seniors.fyi includes 5 photos including images showing rehabilitation, exercise equipment, interior, meeting space, painting, lobby, reception area, building, and more.
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