Center At Centennial

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Center At Centennial

3490 Centennial Boulevard, Colorado Springs, CO 80907

For more information about senior living options: (844) 490-3973

3 from 52 reviews
5 stars
16
4 stars
10
3 stars
0
2 stars
9
1 stars
17

Skilled Nursing Facility

Overall Review of Center At Centennial

Pros

  • pro The rooms are described as spacious and clean, providing a comfortable environment for recovery.
  • pro The dietician closely followed the prescribed diet, ensuring the food was satisfactory for the patients.
  • pro Staff members are frequently noted as exceptional, with prompt responses to call buttons and attentive care.
  • pro The physical therapy team is highlighted for their effectiveness in helping patients progress towards rehabilitation goals.
  • pro Many reviewers express satisfaction with the nursing staff’s attentiveness and care for medical needs.
  • pro The facility features state-of-the-art physical therapy equipment that contributes to successful rehabilitation experiences.
  • pro Some family members appreciate the overall cleanliness of the facility and commend specific staff members for their caring demeanor.
  • pro A resident shared positive feedback about the varied and tasty food service menu, contributing to a pleasant dining experience during their stay.

Cons

  • pro The quality of food is less than palatable, and many patients have reported dissatisfaction with their meal selections.
  • pro Patients have experienced delayed responses to call buttons, often waiting 15 to 30 minutes for assistance.
  • pro The facility has been noted for being understaffed, leading to frustrations among patients who require timely help.
  • pro Some staff members were described as unfeeling or inattentive, negatively impacting the overall care experience.
  • pro Housekeeping services were inconsistent, prompting complaints that cleaning only occurred after grievances were filed.
  • pro Patients felt unsafe due to long wait times for assistance when needing to get up or use the bathroom.
  • pro There have been reports of basic needs not being met, such as receiving incorrect food orders and a lack of proper support from nursing staff.
  • pro Physical therapy services appeared insufficient, with some patients not receiving any therapy over weekends.

Review

The reviews provided present a stark contrast between the experiences of different residents at The Center at Centennial, revealing both commendable care and significant shortcomings. The positive feedback highlights the cleanliness and spaciousness of the rooms, as well as an attentive staff that is responsive to patient needs. A dietician was noted for closely monitoring dietary requirements, ensuring that meals were satisfactory for patients. Many reviewers praised specific members of the rehabilitation team, particularly physical and speech therapists who were described as exceptional in their efforts to aid recovery.

Reviewers frequently emphasized the quality of care received at the Center. One user described feeling comfortable and safe throughout their stay, noting that all medical issues were addressed satisfactorily. They highlighted how superior the care was compared to prior hospital experiences, mentioning endorsements from hospital staff regarding the Center’s reputation within the community. Another reviewer shared their father’s positive interactions with rehabilitation staff and commended nurses for their attentiveness in managing his health conditions, indicating an overall satisfaction with his stay.

Nevertheless, contrasting reviews depict a troubling narrative regarding patient care and staffing levels. One family reported a harrowing experience when their mother entered for rehabilitation following a broken rib but left with additional injuries—a broken shoulder and hip—after allegedly being told it was her fault for not waiting for assistance to use the bathroom. This incident raised concerns about oversight and support provided by staff during critical times when patients require help.

Concerns over responsiveness also surfaced across various accounts of inadequate care due to perceived understaffing. A reviewer lamented poor daily care, where some Certified Nursing Assistants (CNAs) would fail to communicate effectively or provide adequate attention while addressing patient needs. Instances of delayed meal services and unmet dietary preferences exacerbated feelings of neglect among residents' families. Family members frequently felt compelled to intervene directly to ensure proper hydration or nutritional intake for their loved ones—one review cited dehydration as a recurring issue due to unrefilled water pitchers.

In addition to concerns about direct patient interaction with staff, other reviews noted significant physical facility issues affecting resident comfort and safety. For example, one individual recounted how an improperly functioning recliner led to a fall due to unresponsive staff who failed to leave crucial call buttons within reach. Such incidents reinforce worries about patient safety stemming from inadequate support systems within the facility.

Ultimately, while some individuals reported positive outcomes following therapy sessions and expressed appreciation for specific caregivers’ efforts, many narratives echoed frustration over persistent systemic problems impacting overall patient welfare—ranging from insufficient staffing levels leading to accruing wait times for basic necessities like bathroom access or food deliveries, to deep-seated issues concerning communication among staff members contributing negatively towards morale and health outcomes in vulnerable populations requiring intensive support during rehabilitation. Without prompt intervention addressing these concerns at The Center at Centennial, many families may hesitate before entrusting their loved ones into its care again amidst conflicting reports on quality assurance versus safety risks within its walls.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • City of Colorado Springs Muni (10 miles away) City of Colorado Springs Muni (10 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Center At Centennial is an assisted living community located in Colorado Springs, CO. Our community offers a wide range of amenities and care services to ensure that our residents live a comfortable and fulfilling life.

We provide a variety of amenities to cater to our residents' needs and interests. Our beauty salon allows residents to maintain their personal grooming needs, while our fully furnished rooms offer a cozy and welcoming living space. For entertainment, we have a gaming room, small library, and cable or satellite TV in each room. Our fitness room and wellness center help residents stay active and maintain their physical health. Outdoor spaces such as gardens provide a peaceful environment for relaxation.

Our dining services offer restaurant-style dining with special dietary restrictions taken into account. We also provide assistance with medication management and meal preparation according to diabetes diets or other specific dietary needs.

Residents can enjoy various activities within the community. From resident-run activities to scheduled daily activities, there is always something for everyone to participate in. We also offer planned day trips for those who enjoy exploring new places.

In terms of nearby amenities, we are conveniently located near seven cafes, twelve parks, nine pharmacies, 38 physicians' offices, 22 restaurants, one transportation option, three places of worship, and eight hospitals. This ensures that our residents have easy access to essential services and recreational options.

At The Center At Centennial, we prioritize the well-being and comfort of our residents. With our comprehensive care services and extensive amenities, we strive to create an enjoyable living environment where our residents can thrive.

Nearby Places of Interest

Physicians

  • Mountain View Medical Group At Centennial (0.1 miles)
  • Dr. S. Kent Olvey, MD (0.1 miles)
  • Paul B. Rahill, MD (0.6 miles)
  • Medical Alternatives Clinics (1.5 miles)
  • Asthma & Allergy Associates, PC (1.6 miles)
  • Mountain View Medical Group (1.8 miles)
  • CHPG Vascular and General Surgery (1.8 miles)

Restaurants

  • Waffle House (0.7 miles)
  • Black Bear Diner Colorado Springs - Garden of the Gods (1.1 miles)
  • Chipotle Mexican Grill (1.1 miles)
  • Wendy's (1.2 miles)
  • Chick-Fil-A (1.3 miles)
  • The Juicy Seafood (1.3 miles)
  • Village Inn (1.3 miles)

Pharmacies

  • Walgreens (0.8 miles)
  • Pharmerica (1.2 miles)
  • Walgreens (1.7 miles)
  • Penrose Main & In Patient Phrm (1.8 miles)
  • Walgreens (2.3 miles)
  • Walgreens (2.4 miles)
  • Strawberry Fields (2.4 miles)

Parks

  • Garden of the Gods (1.2 miles)
  • Garden Of The Gods Main Parking Lot (1.7 miles)
  • Ute Valley Park (2 miles)
  • Pinon Valley Park (2.2 miles)
  • Monument Valley Park (2.2 miles)
  • Siamese Twins (2.3 miles)
  • Ute Valley Park (3.1 miles)

Places of Worship

  • Calvary Worship Center (2 miles)
  • Sacred Heart Catholic Church (2.7 miles)
  • First United Methodist Church (3.2 miles)

Hospitals

  • V A Clinic (2.2 miles)
  • Strawberry Fields Medical Dispensary (2.4 miles)
  • UCHealth Emergency Care - Grandview Hospital (2.6 miles)
  • Audubon Ambulatory Surgery Center (3 miles)
  • Surgical Center At Premier (3.3 miles)
  • DaVita Pikes Peak Dialysis Center (3.5 miles)
  • Penrose St Francis Hospital (3.6 miles)

Cafes

  • Panera Bread (2.3 miles)
  • Starbucks (2.4 miles)
  • Jives Coffee Lounge (2.5 miles)
  • Good Neighbors Meeting House (2.7 miles)
  • Adam's Mountain Cafe (2.8 miles)
  • Dutch Bros Coffee (3 miles)
  • Dutch Bros Coffee (3.8 miles)

Transportation

  • U-Haul Moving & Storage (3.9 miles)

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