Information last verified:
22901 Cantlay Street, West Hills, CA 91307
For more information about senior living options: (844) 490-3973
The staff consistently treats residents like family, creating a warm, welcoming environment. Administration communicates transparently about menus, staffing, and care plans, keeping families informed and at ease. The memory care program educates families and uses validated strategies that support communication and dignity despite cognitive challenges. The facility is clean, homey, and decorated with familiar belongings that help residents maintain identity and comfort. There is a wide range of engaging activities seven days a week, from music therapy to art and social events. The building regularly invests in improvements and safety features, reflecting a commitment to high-quality care. Transportation and parking options, along with a quiet neighborhood setting, make visits convenient and stress-free. Gentle, individualized care and attention from staff help residents feel safe and valued. Therapeutic programs like music therapy and animal visits provide emotional support and joy for residents.
One reviewer notes that management is ineffective and condones anger problems and threats, with complaints going unheard. The food is criticized as poor by a reviewer. A reviewer reports a threatening incident and claims management condoned it and did not follow up on the complaint. Some staff members could use more training. A reviewer describes the administration as very disrespectful and gave no stars.Andrea's Elderly Residential Care Facility in West Hills is best suited for families seeking a warm, homey environment that prioritizes daily engagement, social connection, and a strong memory-care program presented with transparency. This community is most appropriate for residents who respond well to a lively activity calendar, diverse therapy options, and consistent opportunities to stay emotionally connected with loved ones through well-planned visits and family involvement. The setting favors those who value a neighborhood feel, easy parking for regular family drop-ins, and a site that blends comfort with practical safety features. For families who want a highly structured, human-centered atmosphere where dignity and personal history are foregrounded, this facility checks many of the right boxes.
That said, there are clear reasons some families may want to consider alternatives. A subset of reviews flags concerns about management responsiveness and safety in dining or social settings, including reports of an angry exchange in the dining room and a perception that some administrative decisions were not adequately addressing problems. A few residents or families also described inconsistent dining quality and training gaps among staff. While the majority praise leadership, the presence of these criticisms means that for households with very strict governance expectations, or for those needing a perfectly flawless track record in risk mitigation, a competitor with a cleaner safety and accountability profile could be worth evaluating.
The positives here largely counterbalance the drawbacks through a combination of proven programming, transparent communication, and a genuinely caring staff culture. Families repeatedly highlight a management team that reinvests in the facility, improving equipment and safety features rather than cutting corners. The memory-care approach stands out for its emphasis on validation therapy, redirection, and caregiver education, which reduces agitation and preserves dignity even as cognitive challenges progress. In addition, a broad menu of activities, music and animal therapies, movement classes, art, and seven-day-a-week programming, keeps residents engaged and helps maintain social ties, a critical factor in overall wellbeing for older adults with varying abilities.
The day-to-day environment reinforces these strengths. The home-like atmosphere, personalized room décor, and a steady emphasis on cleanliness and comfort create a sense of identity and belonging that many families find indispensable. Notable staff leadership, including individuals who routinely check on residents and address concerns promptly, contributes to a feeling of reliability that many families rely on for peace of mind. Administrative updates during family meetings and ongoing transparency about health changes or care plans help families stay informed between visits, reducing the stress associated with separation and uncertainty.
From a practical standpoint, the facility’s location and parking options are meaningful assets for regular family involvement. The quiet neighborhood setting offers respite from heavy traffic, while convenient access makes spontaneous visits more feasible. The robust activity lineup and the presence of rehab-oriented services broaden the scope of support beyond basic care, reinforcing a sense of purpose and routine for residents. The combination of a safe, clean environment with structured enrichment activities helps offset the challenges that inevitably accompany aging and memory-related decline, especially for families who cannot be present throughout every day.
The bottom-line recommendation centers on fit. This community succeeds for families prioritizing a dignified, activation-rich living experience with strong memory-care practices and transparent administration. It is especially well-suited for those who value a strong sense of community, regular family communication, and a stable, caring staff who treat residents with warmth and respect. Families who require near-perfect consistency in governance, flawless dining quality, or top-tier safety protocols without any risk of interpersonal friction may want to compare alternatives that emphasize even tighter oversight and uniform resident experiences. Prospective residents should request a focused tour of the memory-care unit, review the incident-management process, and meet the frontline leadership to gauge alignment with the family’s expectations and the loved one’s care needs.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (15 miles away) Los Angeles International (22 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Andrea's Elderly Residential Care Facility, a warm and inviting board and care home located in the charming West Hills, CA. Our community is designed to provide a supportive and nurturing environment for seniors, offering tailored care services to ensure residents enjoy their golden years in comfort and dignity.
At Andrea's, we understand that each resident has unique needs. Our dedicated staff is committed to providing personalized assistance with activities of daily living, including bathing, dressing, transfers, and medication management. We also coordinate with healthcare providers to deliver comprehensive care tailored to individual health requirements such as diabetes management and special dietary needs.
Our facility boasts an array of amenities designed for both comfort and convenience. Residents can gather in our spacious dining room for freshly prepared meals that accommodate specific dietary restrictions. The fully furnished private rooms offer a homely atmosphere where residents can feel at ease. Enjoy the beauty of nature in our lovely outdoor spaces or relax in our serene garden. Additionally, housekeeping services and move-in coordination ensure that transitioning into our community is seamless.
Social engagement is vital for overall well-being, which is why we offer scheduled daily activities designed to promote interaction and enrichment among residents. With Wi-Fi/high-speed internet access throughout the facility and telephone services available, residents can stay connected with loved ones easily.
Located amidst a vibrant neighborhood featuring 6 cafes, 7 parks for leisurely strolls, 14 nearby pharmacies for any medical needs, 5 physicians for regular check-ups or consultations, and 21 restaurants offering delightful dining options, Andrea's Elderly Residential Care Facility ensures that residents have not only support but also opportunities for community involvement just around the corner.
Experience compassionate care in a welcoming environment at Andrea's Elderly Residential Care Facility, where your loved one will find comfort, companionship, and dignity every day.
Andrea's Elderly Residential Care Facility is located at 22901 Cantlay Street, West Hills, CA 91307 in Ventura County, California
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