Andrea's Elderly Residential Care Facility

22901 Cantlay Street, West Hills, CA 91307

For more information about senior living options: (844) 490-3973

4.7 from 51 reviews
5 stars
45
4 stars
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3 stars
1
2 stars
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1 stars
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Assisted Living Board and Care Home

Overall Review of Andrea's Elderly Residential Care Facility

Pros

  • pro The staff treat residents like family.
  • pro Administration's transparent communication keeps families informed and engaged.
  • pro The memory care program includes family education and dementia-specific strategies that empower better visits.
  • pro Validation therapy and redirection reduce agitation while preserving dignity in memory care.
  • pro The facility is clean, homey, and allows personalized room decorations.
  • pro Great management cares about residents and maintains consistent staffing.
  • pro The activities calendar offers seven days of engaging programs, preventing isolation.
  • pro Therapy options include music and animal therapy to engage residents.
  • pro The location provides convenient access for visits in a quiet neighborhood setting.
  • pro Parking is convenient with multiple options during peak visiting times.
  • pro Chris leads with attentive care, ensuring residents' needs are met and families are reassured.
  • pro The facility continuously reinvests in improvements to enhance safety and comfort.
  • pro Families feel peace of mind knowing their loved ones are well cared for.
  • pro The atmosphere is welcoming, with friendly staff and professional administration.
  • pro The facility supports emotional wellbeing and social connections.

Cons

    Review

    West Hills Assisted Living impresses from the moment you arrive with practical conveniences that matter to families visiting regularly. Reviewers repeatedly note parking is accessible and plentiful, with multiple options that ease the stress of busy visiting hours. The campus sits in a quiet neighborhood, providing a contrast to the hustle and bustle of city life while remaining easy to reach for routine visits. This combination of convenience and calm creates a welcoming first impression, setting the tone for what many families describe as a reliable, stress-reducing environment during a challenging time of transition.

    Beyond access and location, the reviews paint a picture of a genuinely homey community where emotional support and social connection are central to daily life. Families highlight personalized touches - rooms decorated with familiar belongings and items that help residents maintain a sense of identity and continuity. The atmosphere is described as warm and comfortable, far from institutional, with staff and management placing emphasis on comfort, dignity, and meaningful interactions that contribute to overall wellbeing as residents navigate aging, memory changes, and medical needs.

    A standout thread throughout the feedback is the people who make up the West Hills experience. The staff are repeatedly described as friendly and attentive, with several reviewers affirming that they are treated "like family." Leadership and administration receive similar praise for transparency and inclusion; families appreciate regular updates about menus, staffing, and care plans, and they report feeling informed and connected even between visits. In particular, several reviews commend front-line leaders and frontline caregivers for being consistently present, patient, and responsive, with specific individuals called out for their dependable, compassionate care.

    Memory care at West Hills receives especially strong support in these reviews. Families thank the facility for an exceptional approach that goes beyond safety and supervision to include education and practical strategies for dealing with dementia. There is a clear emphasis on supporting families as well as residents - education about the progression of dementia and communication techniques that work in real life visits. The care team uses validation therapy and gentle redirection to maintain dignity and reduce agitation when residents experience confusion, rather than engaging in arguments or reality orientation that can be distressing. Reviewers note that the memory care unit employs proven therapeutic approaches and provides specialized attention designed to help residents stay as engaged and comfortable as possible.

    Programming across the campus reflects a robust commitment to mental and emotional stimulation. Families describe a wide array of therapy options and activities designed to engage residents with differing interests and abilities. Music therapy and animal-assisted or pet visits are highlighted as meaningful experiences, capable of evoking memories and providing joy. In addition to cognitive-focused activities, there are sensory and daily living activities that support meaningful engagement. The offerings extend to regular movement and exercise classes, art and music experiences, and festive celebrations that give residents something to look forward to seven days a week. The breadth and variety of programming are regularly cited as a key difference-maker, helping to prevent isolation and keeping residents active, connected, and hopeful, even as cognitive challenges progress.

    The care team's practical strengths are repeatedly demonstrated in everyday operations. Reviewers describe clean, well-maintained facilities where safety is paramount and improvements are ongoing. There is a sense that management reinvests in the building - updating equipment, upgrading safety features, and ensuring that common areas and private rooms feel comfortable and dignified. Residents' routines are respected during building upgrades, with thoughtful scheduling and communication designed to minimize disruption. Staff members such as Chris and Mike are credited with going above and beyond - checking on residents personally, addressing concerns promptly, and ensuring that caregivers have the support they need to deliver high-quality care.

    Family members frequently attach personal anecdotes that underscore trust and peace of mind. One reviewer notes that a parent's quality of life improved dramatically thanks to constant engagement and purposeful activities, while another family member describes a dad who was welcomed immediately into a friendly, active social circle, with residents inviting him to join card games and conversations daily. Billing and administrative tasks are described as efficient and considerate, with Jay handling paperwork smoothly to alleviate stress for families already navigating the complexities of placing a loved one in care. These practical affirmations of competence and empathy reinforce the sense that West Hills is more than a service - it is a community where families feel seen and supported.

    Overall, the sentiment is one of deep appreciation for a facility that blends practical, safety-conscious operations with a genuinely caring culture. Descriptions emphasize that West Hills is not only a place to receive care but a place where residents can continue to engage in meaningful activities, build connections, and retain a sense of self. Families express confidence that their loved ones are safe, well cared for, and emotionally supported by a team that communicates openly and acts with integrity. The combination of transparent administration, devoted staff, dynamic activity programming, and an atmosphere of warmth and home-like comfort leaves families with assurance and gratitude, often recommending West Hills as a faithful, compassionate choice for aging loved ones.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Burbank-Glendale-Pasadena (15 miles away) Burbank-Glendale-Pasadena (15 miles away)
    • Los Angeles International (22 miles away) Los Angeles International (22 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to Andrea's Elderly Residential Care Facility, a warm and inviting board and care home located in the charming West Hills, CA. Our community is designed to provide a supportive and nurturing environment for seniors, offering tailored care services to ensure residents enjoy their golden years in comfort and dignity.

    At Andrea's, we understand that each resident has unique needs. Our dedicated staff is committed to providing personalized assistance with activities of daily living, including bathing, dressing, transfers, and medication management. We also coordinate with healthcare providers to deliver comprehensive care tailored to individual health requirements such as diabetes management and special dietary needs.

    Our facility boasts an array of amenities designed for both comfort and convenience. Residents can gather in our spacious dining room for freshly prepared meals that accommodate specific dietary restrictions. The fully furnished private rooms offer a homely atmosphere where residents can feel at ease. Enjoy the beauty of nature in our lovely outdoor spaces or relax in our serene garden. Additionally, housekeeping services and move-in coordination ensure that transitioning into our community is seamless.

    Social engagement is vital for overall well-being, which is why we offer scheduled daily activities designed to promote interaction and enrichment among residents. With Wi-Fi/high-speed internet access throughout the facility and telephone services available, residents can stay connected with loved ones easily.

    Located amidst a vibrant neighborhood featuring 6 cafes, 7 parks for leisurely strolls, 14 nearby pharmacies for any medical needs, 5 physicians for regular check-ups or consultations, and 21 restaurants offering delightful dining options—Andrea's Elderly Residential Care Facility ensures that residents have not only support but also opportunities for community involvement just around the corner.

    Experience compassionate care in a welcoming environment at Andrea's Elderly Residential Care Facility—where your loved one will find comfort, companionship, and dignity every day.

    Nearby Places of Interest

    Physicians

    • Evan Bachner Evan J Bachner MD (0.2 miles)
    • Center For Orthopaedic Specialists (0.2 miles)
    • Liberty Pacific Advanced Imaging | West Hills (0.3 miles)
    • Providence Medical Institute West Hills OB-GYN (0.3 miles)
    • UCLA Health Woodland Hills (1.6 miles)
    • Kaiser Permanente Health Care (7.9 miles)
    • West Valley Medical Aesthetics (7.9 miles)

    Parks

    • Shadow Ranch Park (0.6 miles)
    • Castle Peak Park (1.6 miles)
    • Parthenia Park (2.3 miles)
    • Lake Calabasas (3.3 miles)
    • Serrania Park (3.8 miles)
    • Chatsworth Park North (4.2 miles)
    • Top of Topanga Overlook (4.5 miles)

    Restaurants

    • Del Taco (0.7 miles)
    • Chick-Fil-A (1.1 miles)
    • In-N-Out Burger (1.2 miles)
    • The Cheesecake Factory (1.5 miles)
    • Joey Woodland Hills (1.6 miles)
    • Wokcano (1.7 miles)
    • Veggie Grill (1.7 miles)

    Cafes

    • Starbucks (1.1 miles)
    • Starbucks (1.4 miles)
    • Starbucks (2.6 miles)
    • Winnetka Bowl (3.2 miles)
    • Starbucks (4.2 miles)
    • Porto's Bakery & Cafe (4.5 miles)
    • Starbucks (6.7 miles)

    Pharmacies

    • CVS Pharmacy (1.1 miles)
    • Walgreens (1.2 miles)
    • Rite Aid (1.4 miles)
    • CVS Pharmacy (1.9 miles)
    • CVS Pharmacy (2.5 miles)
    • CVS Pharmacy (2.6 miles)
    • Walgreens (2.6 miles)

    Theaters

    • AMC Porter Ranch 9 (6 miles)
    • Regal Simi Valley Civic Center & Imax (7.8 miles)

    Transportation

    • Van Nuys Airport (VNY) (7.7 miles)

    Hospitals

    • Simi Valley Compliance-Code (8 miles)

    Frequently Asked Questions

    Where is Andrea's Elderly Residential Care Facility?

    Nearby Communities

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