Ace Senior Care

Pros

• The caregivers at the board and care home are exceptional, providing kind and compassionate care to the residents.
• Residents experience cheerful and content companionship with the caregivers.
• The facility is well-adapted as a large private home, offering a comfortable living room with a big screen TV.
• Pricing is competitive, and there are no hidden extra charges for basic services.
• Caregivers go above and beyond by accommodating personal requests, such as streaming Netflix and allowing pets.
• The staff members, like Roseanna and Cesar, are sweet, funny, cheerful, and considerate.
• The availability of private rooms with TVs and en-suite bathrooms adds to the comfort of residents.
• The home’s hospice licensing ensures continuity of care during health deterioration without requiring a move to a different facility.

Cons

• The reviewer was disappointed when the home sold to its current owners, as no attempt was made to continue outings and events.
• None of the residents are provided with activities in the home, leading to a lack of engagement.
• Most of the residents spend their time either watching TV or listening to music in their rooms, which may indicate boredom or lack of stimulation.
• Although they had private rooms with TVs and bathrooms, the overall offerings have declined under new ownership.

Review

The board and care home where my mother resided for five years offered a profoundly positive experience, primarily due to the exceptional caregivers who dedicated themselves to ensuring her comfort and happiness. During her time there, she thrived in an environment filled with warmth, companionship, and kindness. The caregivers played a significant role in my mother’s life, providing not only professional assistance but also emotional support that made her feel valued and content. Their presence was instrumental in helping her maintain a cheerful disposition throughout her stay.

The facility itself is well-structured for its purpose, housed within a spacious private home that has been adapted to meet the needs of its residents. One of the highlights is the living room area, which features a large screen television that residents can enjoy at their leisure. This communal space serves as a gathering place for both residents and caregivers, fostering interaction and socialization—a vital aspect of senior care. While the physical environment was adequate for my mother’s needs, it was truly the compassionate care provided by the staff that distinguished this facility from others.

The pricing at this board and care home is competitive compared to similar establishments; importantly, they were transparent about costs without adding unnecessary fees for extra services. Although I had to supply certain items like disposable undergarments for my mother or cover expenses related to her medications and personal preferences, these costs felt reasonable considering the level of care she received. Notably, one of the standout features was how caregivers featured modern conveniences such as Netflix streaming upon request—an effort that catered to my mother’s interests and desires during her downtime.

Moreover, this facility demonstrated flexibility by accommodating my mother's little dog throughout her entire five-year stay. The ability to have her furry companion nearby undoubtedly contributed significantly to my mother's overall happiness and well-being during challenging times. Care staff members like Roseanna brought joy into daily interactions with their sweet and funny demeanor while Cesar’s cheerful nature made each day brighter for both residents and visitors alike.

However, despite these positives, there were certain aspects of the home's operation that left much to be desired following its sale to new owners. I was especially disappointed when it became apparent that no efforts were made to continue activities or outings for residents—a key component of vibrant assisted living communities aimed at enhancing social engagement among seniors. Unfortunately, many days seemed monotonous; most residents spent their time either watching television or listening to music alone in their rooms rather than enjoying group activities or community events designed to foster camaraderie.

On a brighter note, one crucial advantage of this board and care home was its licensure for hospice services. This provision proved invaluable when my mother’s health declined toward the end of her five-year tenure; being able to remain in familiar surroundings during such difficult times alleviated some distress associated with moving between facilities just as health deteriorated. Reflecting on our experiences at this board and care home evokes mixed emotions—I am grateful for the nurturing environment created by dedicated caregivers but lamentable over missed opportunities regarding engaging activities post-acquisition by new ownerships.

In conclusion, while there were areas needing improvement regarding resident engagement after ownership changed hands, I can wholeheartedly recommend this facility based on its earlier exemplary service model bolstered by compassionate caregiving personnel who genuinely prioritized resident welfare over mere profit margins. For families leaning towards options where loved ones might find solace through supportive companionship amid quality caregiving—a blend successfully achieved here—it is worth considering building connections within such environments shaped around compassion amid practical necessities until further developments offer renewed promise post any transition phases experienced within homes like these across our broader system today!

This part of West Hills, California offers a convenient and vibrant community with easy access to various amenities. With several physicians' offices nearby, including Liberty Pacific Advanced Imaging and Providence Medical Institute West Hills OB-GYN, medical care is readily available. The area also boasts beautiful parks like Shadow Ranch Park and Lake Calabasas, providing opportunities for leisurely walks and outdoor activities. Additionally, there is a diverse selection of restaurants ranging from fast-food options like Del Taco and Chick-Fil-A to more upscale dining at The Cheesecake Factory and Joey Woodland Hills. For those who enjoy coffee, there are several Starbucks locations within a short distance. Pharmacies like CVS Pharmacy and Walgreens are easily accessible for any medication needs. Overall, this part of West Hills offers a well-rounded community with amenities that cater to senior living needs.

Physicians

• Liberty Pacific Advanced Imaging | West Hills (0.3 miles)
• Center For Orthopaedic Specialists (0.3 miles)
• Evan Bachner Evan J Bachner MD (0.3 miles)
• Providence Medical Institute West Hills OB-GYN (0.4 miles)
• UCLA Health Woodland Hills (1.6 miles)
• West Valley Medical Aesthetics (7.8 miles)
• Be Hive of Healing Integrative Medical & Dental Center (7.8 miles)

Parks

• Shadow Ranch Park (0.5 miles)
• Castle Peak Park (1.6 miles)
• Parthenia Park (2.4 miles)
• Lake Calabasas (3.2 miles)
• Serrania Park (3.7 miles)
• Chatsworth Park North (4.3 miles)
• Top of Topanga Overlook (4.5 miles)

Restaurants

• Del Taco (0.7 miles)
• Chick-Fil-A (1 miles)
• In-N-Out Burger (1.2 miles)
• The Cheesecake Factory (1.5 miles)
• Joey Woodland Hills (1.6 miles)
• Wokcano (1.6 miles)
• Veggie Grill (1.6 miles)

Cafes

• Starbucks (1 miles)
• Starbucks (1.4 miles)
• Starbucks (2.5 miles)
• Winnetka Bowl (3.1 miles)
• Starbucks (4.3 miles)
• Porto's Bakery & Cafe (4.6 miles)
• Starbucks (6.7 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1.3 miles)
• Rite Aid (1.3 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.6 miles)

Theaters

• AMC Porter Ranch 9 (6.1 miles)
• Regal Simi Valley Civic Center & Imax (7.9 miles)

Transportation

• Van Nuys Airport (VNY) (7.7 miles)

Hospitals

• Simi Valley Compliance-Code (8.1 miles)