Proactive Care in Van Nuys, CA

Information last verified:

7461 Vista Del Monte Avenue, Van Nuys, CA 91405

For more information about senior living options: (844) 490-3973

2.3 from 19 reviews
5 stars
6
4 stars
0
3 stars
0
2 stars
1
1 stars
12

Proactive Care Costs & Pricing

Proactive Care offers a range of living options with costs that reflect the premium services and personalized attention provided to residents. For semi-private rooms, fees vary from $5,225 to $7,530, notably higher than Los Angeles County's average of $3,349 and California's statewide rate of $3,333. Private rooms are priced at $7,020, again exceeding both county and state averages of approximately $4,197 and $3,939 respectively. The one-bedroom units range between $7,020 and $9,730, surpassing the county's average of $4,603 and the state's average of $4,340. Studio apartments are offered at $7,450 compared to local ($4,172) and state ($4,145) averages. Lastly, for those seeking additional space in two-bedroom units at Proactive Care - priced at $9,620 - the costs outstrip both LA County's typical charge of $6,164 and California's average cost of about $5,270. These figures highlight the enhanced value and comprehensive care that Proactive Care provides in comparison to standard rates in the region.

Floor plansProactive CareLos Angeles CountyCalifornia
Semi-Private$5,225 to $7,530$3,349$3,333
Private$7,020$4,197$3,939
1 Bedroom$7,020 to $9,730$4,603$4,340
Studio$7,450$4,172$4,145
2 Bedrooms$9,620$6,164$5,270

Overall Review of Proactive Care

Pros

  • pro They had a very good experience here; wait times were short and the staff were nice, friendly, and helpful.
  • pro The place is loved by its patrons, with staff who are helpful and efficient.
  • pro The staff are excellent and very friendly.
  • pro The organization is very professional and caring toward its clients.
  • pro Walk-ins can get an x-ray quickly; the service is fast and efficient, and the staff are friendly.
  • pro They could get medication and ice packs on-site, saving a trip to the pharmacy.

Cons

  • pro The clinic is run very poorly with a chronic lack of communication between the doctors, staff, and the adjuster.
  • pro The front desk staff are rude, and the doctor is unprofessional and negligent.
  • pro There is a general lack of customer service.
  • pro Patients experience long wait times, sometimes over an hour, with little to no treatment provided.
  • pro The clinic delays essential tests like MRIs and mismanages referrals, prolonging patients’ pain.
  • pro The staff are not proactive, bill for services that are not performed, and show a lack of management.
  • pro They do not accommodate walk-in appointments for existing cases on weekends and do not share patient charts, hindering access to information.
  • pro On multiple visits, promised X-rays or fracture checks are not performed.

Review

Proactive Care in Van Nuys is best suited for seniors or adults who need fast, on-site testing and limited, episodic medical tasks rather than sustained, coordinated chronic-care management. The facility can deliver brisk, efficient service for straightforward needs, same-day X-rays, quick blood work, and short wait times on some days. When the requirement is simple and time-sensitive, the environment can feel practical and convenient. But the core promise of reliable, continuous care is undercut by frequent inconsistencies: long waits on other days, uneven staff demeanor, and uneven clinical follow-through. In short, this clinic serves best when the need is a brief check or a quick test, not when complex, ongoing treatment is necessary.

Those weighing alternatives should be clear about who may be better off elsewhere. Families seeking dependable chronic-pain management, clear medical coordination, respectful interactions, and transparent billing should look beyond this location. If a patient must navigate multiple visits with conflicting recommendations, relies on timely imaging approvals such as MRI, or values consistently empathetic front-desk service and steady clinical communication, better-integrated options are advisable. For anyone managing long-term conditions or navigating insurance approvals, the risk of disjointed care at this site makes alternatives worth prioritizing.

On the positive side, several visits reveal practical strengths: staff who are courteous and helpful in certain moments, and the ability to complete routine tests or an X-ray in a single outing. When operations run smoothly, the experience feels straightforward and uncomplicated, and some patients report efficient sign-in and friendly interactions that reduce friction during quick visits. These small efficiencies demonstrate that competent, attentive service is possible here. However, these bright spots do not compensate for the larger pattern of disorganization and uneven quality that recurs across visits.

The most persistent drawbacks are systemic rather than isolated incidents. Repeated reports cite poor communication between doctors, staff, and billing or insurance personnel, leaving patients waiting with unresolved questions and unclear next steps. Front-desk interactions are described as rude or dismissive, and professional courtesy among clinicians is uneven. For pain management or ongoing diagnostics, the absence of a reliable, proactive care plan is a major flaw, with patients recounting delays in essential steps like imaging authorization and follow-through after tests. This dynamic erodes trust and makes genuine care feel episodic rather than integrated.

For families navigating a visit, practical guardrails can make a meaningful difference. Before any appointment, secure a clear, written care plan with designated points of contact and expected timelines. Verify insurance authorization pathways for imaging and ensure the clinic provides a specific location for any approved MRI. If ongoing therapy is required, insist on a structured schedule with accountability for follow-through. Bring a complete medication list and keep copies of any test results or referrals. If communication or courtesy remains a problem, request escalation to a clinic supervisor and document all interactions to ensure accountability.

Ultimately, Proactive Care functions as a last-mile option for quick testing and basic imaging but falters on continuity, communication, and compassionate care. For families prioritizing genuine, coordinated care over sporadic convenience, exploring alternatives with integrated care teams is strongly advised. When speed matters more than sustained treatment, such as a straightforward test or a rapid imaging need, the clinic can be a fit, but only with a clear plan to mitigate the gaps: confirm a concrete care pathway, insist on reliable follow-through, and be prepared to switch to a more consistently organized provider if pain, mobility, or daily functioning hinges on dependable medical attention.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (5 miles away) Burbank-Glendale-Pasadena (5 miles away)
  • Los Angeles International (18 miles away) Los Angeles International (18 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Proactive Care is a board and care home located in Van Nuys, CA, offering personalized assistance and support to seniors in a comfortable and homelike environment. Residents can enjoy their daily lives with peace of mind knowing that their needs are taken care of.

Our community provides fully furnished rooms for residents, ensuring a cozy and inviting living space. The dining room offers nutritious meals tailored to individual dietary restrictions, promoting overall health and wellbeing. Our dedicated staff takes care of housekeeping services to maintain a clean and tidy environment for all residents.

We understand the importance of staying connected, which is why we offer Wi-Fi/high-speed internet access throughout the premises. Additionally, our outdoor space provides a serene setting where residents can relax or engage in activities while enjoying the fresh air.

At Proactive Care, we prioritize providing assistance with daily living activities such as bathing, dressing, and transferring. Our trained caregivers work closely with healthcare providers to coordinate medical appointments and ensure proper medication management for each resident's specific needs.

Residents can participate in scheduled daily activities designed to promote mental stimulation and social interaction within the community. For those who prefer exploring the surrounding area, there are two cafes nearby for coffee outings or casual gatherings. Numerous parks provide opportunities for outdoor excursions or strolls amidst nature's beauty.

With 21 pharmacies conveniently located nearby, obtaining prescribed medications is hassle-free for our residents. There are also two physicians available within close proximity to cater to any healthcare needs that may arise. Various restaurants offer dining options outside our community if residents feel like trying different cuisines or want to dine out with friends or family.

Transportation arrangement for medical purposes is readily available at Proactive Care, ensuring residents have convenient access to healthcare facilities whenever necessary. In addition, transportation can be arranged for doctor's appointments if required by the resident.

Within the neighborhood, there is one place of worship for those who wish to continue practicing their faith and spirituality. For entertainment, one theater is at a short distance, offering opportunities for residents to enjoy movies or live performances.

As safety and convenience are paramount, two hospitals nearby provide accessible medical care in the event of emergencies or specialized treatment. Our community strives to offer a supportive and engaging environment that meets the unique needs of each resident, promoting overall wellbeing and a high quality of life.

Nearby Places of Interest

This part of Van Nuys, California, offers a variety of amenities and resources that may be appealing for seniors looking to settle in the area. With multiple physicians, pharmacies, hospitals, and transportation options nearby, residents have access to convenient medical care and services. In addition, there are several restaurants and cafes for dining out or grabbing a quick bite to eat. The parks in the area provide opportunities for outdoor recreation and relaxation. Places of worship are also easily accessible for those who value spiritual activities. Overall, this part of Van Nuys offers a blend of essential services and leisure options that cater to the needs of older adults seeking a comfortable and convenient living environment.

Physicians

  • Mid-Valley Comprehensive Health Center (0.1 miles)
  • Southern California Orthopedic Institute (1.1 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • CVS Pharmacy (0.9 miles)
  • Rite Aid (1.2 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.3 miles)

Restaurants

  • Wendy's (1.1 miles)
  • La Corona Mexican Grill (2.6 miles)
  • In-N-Out Burger (2.9 miles)
  • McDonald's (3 miles)
  • McDonald's (3.1 miles)
  • In-N-Out Burger (3.8 miles)
  • McDonald's (3.8 miles)

Hospitals

  • Kaiser Permanente Emergency (1.4 miles)
  • Veterans Administration (3.2 miles)
  • Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (5.1 miles)
  • Rinaldi Convalescent Hospital (5.6 miles)

Transportation

  • Van Nuys FlyAway Bus Terminal to LAX (1.8 miles)
  • Van Nuys Airport (VNY) (2.4 miles)
  • North Hollywood Metro Station (5 miles)
  • Burbank Airport Ride Share Pick Up (5.6 miles)
  • Baggage Claim (5.6 miles)
  • Hollywood Burbank Airport (BUR) (5.6 miles)
  • Terminal A (5.7 miles)

Parks

  • Playground (2.4 miles)
  • Lake Balboa Park (3.2 miles)
  • Van Nuys Sherman Oaks Park (3.2 miles)
  • Encino Bike Path (4.1 miles)
  • Coldwater Canyon Park (5.9 miles)
  • Fryman Canyon Park (6.1 miles)
  • Franklin Canyon Park (6.3 miles)

Places of Worship

  • Immanuel Bible Church (2.6 miles)
  • St Michael & All Angels (5.3 miles)

Cafes

  • Starbucks (3.4 miles)
  • Starbucks (4.2 miles)
  • Starbucks (5.6 miles)
  • Starbucks (5.9 miles)
  • Porto's Bakery & Cafe (6.4 miles)
  • Starbucks (6.9 miles)
  • Winnetka Bowl (7 miles)

Theaters

  • Regal Sherman Oaks Galleria (3.7 miles)

Frequently Asked Questions

How much does it cost to live at Proactive Care in Van Nuys, CA?
Where is Proactive Care?

Nearby Communities

  • Hms Home

    Hms Home

    Van Nuys, CA

     
     

    pro Fully furnished apartments with meals, 24/7 supervision, and transportation support.

  • St. John Manor

    St. John Manor

    Van Nuys, CA

    3 from 7 reviews
    $2,300 to $4,500 / month

    pro Memory care specialty with competitive semi-private pricing and nearby amenities.

  • Arbor Grove Care

    Arbor Grove Care

    Van Nuys, CA

     
    $1,800 to $2,500 / month

    pro Affordable pricing in a small, intimate setting.

  • E & R Board & Care I

    E & R Board & Care I

    Van Nuys, CA

    1 from 1 review
     

    pro Excellent access to nearby amenities (cafes, parks, healthcare, restaurants, transportation, worship, entertainment, hospitals).

  • Livewell Residential Care Home

    Livewell Residential Care Home

    Van Nuys, CA

     
     

    pro Small, personalized care in a warm, family-like setting with comprehensive daily living support and activities.

  • Fickett Towers

    Fickett Towers

    Van Nuys, CA

    3.4 from 7 reviews
     

    pro Excellent nearby amenities (dining, parks, pharmacies, hospitals).

  • Valley Palms Care Center

    Valley Palms Care Center

    N Hollywood, CA

    3.5 from 50 reviews
     

    pro Compassionate staff delivering attentive, quality care with good family communication.

  • Nikkei Senior Gardens

    Nikkei Senior Gardens

    Pacoima, CA

    4.8 from 18 reviews
    $3,100 to $4,190 / month

    pro Culturally tailored care with a warm, attentive staff and well-maintained grounds.

  • Sherman Oaks Health & Rehab

    Sherman Oaks Health & Rehab

    Sherman Oaks, CA

    3.3 from 43 reviews
     

    pro Extensive amenities and care services (private bathrooms, transport, restaurant-style dining, activities, medication management).

Related Resources

  • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

    Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

  • does medicare pay for assisted livingMedicare Coverage for Assisted Living: An In-Depth Exploration

    Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.

  • assisted living vs nursing homeChoosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes

    Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.