7461 Vista Del Monte Avenue, Van Nuys, CA 91405
For more information about senior living options: (844) 490-3973
Proactive Care offers a range of living options with costs that reflect the premium services and personalized attention provided to residents. For semi-private rooms, fees vary from $5,225 to $7,530, notably higher than Los Angeles County's average of $3,349 and California's statewide rate of $3,333. Private rooms are priced at $7,020, again exceeding both county and state averages of approximately $4,197 and $3,939 respectively. The one-bedroom units range between $7,020 and $9,730, surpassing the county's average of $4,603 and the state's average of $4,340. Studio apartments are offered at $7,450 compared to local ($4,172) and state ($4,145) averages. Lastly, for those seeking additional space in two-bedroom units at Proactive Care - priced at $9,620 - the costs outstrip both LA County's typical charge of $6,164 and California's average cost of about $5,270. These figures highlight the enhanced value and comprehensive care that Proactive Care provides in comparison to standard rates in the region.
| Floor plans | Proactive Care | Los Angeles County | California |
|---|---|---|---|
| Semi-Private | $5,225 to $7,530 | $3,349 | $3,333 |
| Private | $7,020 | $4,197 | $3,939 |
| 1 Bedroom | $7,020 to $9,730 | $4,603 | $4,340 |
| Studio | $7,450 | $4,172 | $4,145 |
| 2 Bedrooms | $9,620 | $6,164 | $5,270 |
One reviewer had a very good experience and described the staff as nice, friendly, and helpful, and would recommend the service. Another reviewer stated that everyone was very helpful and efficient. Walking in for an X-ray was fast and efficient, with friendly staff. The organization was described as professional and caring toward its clients. A reviewer called the service excellent and very friendly. A reviewer noted that the best time for a drug test is 4 pm and that the wait time is short because the staff are nice and friendly.
The front desk staff are rude and have attitudes, and some staff are not knowledgeable. The clinic is poorly run with a persistent lack of communication among doctors, staff, and the insurance adjuster. The doctor Sarah is described as unprofessional and negligent for letting a patient site in severe pain. There is an overall lack of customer service and courteous treatment. The clinic allegedly delays MRI authorization for months, hindering timely diagnosis and care. Physical therapy is ineffective, with many appointments yielding no real treatment. Patients endure long waits (often over an hour) with little or no actual care, and promised X-rays are not performed. Weekend walk-in access for existing cases is not offered or well-communicated, with suggestions to seek care elsewhere. There are claims that the clinic bills insurance for services not rendered and misrepresents care to maximize revenue.The set of experiences shared about this clinic paints a picture of a place that some people find helpful in certain moments, while others run into frustration that colors their entire visit. A number of reviewers highlight positive aspects: fast and efficient service for specific tasks, friendly and helpful staff, and a quick sign-in process for certain visits. In these accounts, people describe walking in for services like x-rays or drug testing and walking out with relief, meds, or ice packs, all in a smooth and efficient manner. These positive notes often emphasize that when things go right, the staff can be courteous, the procedures straightforward, and the overall experience surprisingly pleasant.
However, a substantial portion of the feedback centers on problems that recur across multiple visits. Several reviewers mention poor communication between doctors, staff, and the insurance adjusters, describing a sense of disorganization and a lack of clear follow-through. In some accounts, patients felt ignored or dismissed during painful episodes, with claims that a doctor allowed them to remain in significant discomfort without timely intervention or adequate guidance. One reviewer specifically criticized a doctor by name for unprofessional behavior and for not taking action that would have alleviated severe pain, contributing to a view that some interactions were negligent or uncaring.
Administrative and insurance-related frustrations appear repeatedly. A recurring theme is the delay and confusion surrounding clinical authorization for MRI and other diagnostic tests. Reviewers recount waiting weeks or months for approvals, only to confront shifting explanations about whether the MRI was denied or later approved, and where to send the patient for the test. Several accounts allege that the clinic seems more focused on securing services financially than on timely treatment, citing attempts to push through authorizations or seemingly drawn-out processes that prolong pain and delay essential care.
Another strand of the feedback centers on patient experience with staff and the front desk. There are explicit reports of rude or unhelpful behavior from some front-desk personnel, as well as concerns about staff knowledge and the overall professionalism of the team. In one troubling account, a patient felt insulted by a doctor who allegedly refused to sign off on necessary documentation due to the patient's weight, which colors the review with a sense of discrimination and bias. Together, these comments create a sense that the interpersonal climate inside the clinic can vary widely from one visit to the next, leaving some patients feeling unsupported or unfairly treated.
The scheduling and wait times are another frequent point of contention. A number of reviewers describe long waits - well over an hour - before being seen or before any concrete action is taken, with some visits ending up in a loop of waiting without the promised services being performed. There are contrasts where a patient reports being able to get a quick walk-in for certain tasks, such as a drug test or an x-ray, but others in the same facility report being told walk-ins aren't possible for existing cases on weekends or being sent to other locations because of scheduling constraints. This inconsistency contributes to a perception of unreliability and makes it hard for patients to plan around medical needs.
Finally, several reviews touch on the practical realities of the clinic's operations - walk-in processes, chart sharing across locations, and the tension between efficiency and thoroughness. Some patients praise the immediacy of certain services, noting that the sign-in was fast, the visit was brief, and care was delivered without wasted time. Others experience the opposite: promises of tests or examinations that never occur, repeated visits with little to show for the effort, and a sense that the system is more oriented toward processing patients than delivering meaningful medical care. The divergence between these two poles - quick, friendly service in some moments and slow, disjointed, frustrating care in others - defines the overall impression left by these reviews.
In sum, the stories present a clinic that can be a useful avenue for straightforward tasks performed efficiently and by friendly staff, yet struggle with communication, consistency, and patient-centered care in more complex situations. Pain management, timely diagnostic testing, clear insurance navigation, and respectful, professional interactions emerge as the main battlegrounds where experiences split. For prospective patients, the takeaway is nuanced: the clinic may offer quick wins for specific needs, but be prepared for variability in wait times, administrative hurdles, and the possibility of inconsistent treatment experiences depending on who you encounter and when you visit.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (5 miles away) Los Angeles International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Proactive Care is a board and care home located in Van Nuys, CA, offering personalized assistance and support to seniors in a comfortable and homelike environment. Residents can enjoy their daily lives with peace of mind knowing that their needs are taken care of.
Our community provides fully furnished rooms for residents, ensuring a cozy and inviting living space. The dining room offers nutritious meals tailored to individual dietary restrictions, promoting overall health and wellbeing. Our dedicated staff takes care of housekeeping services to maintain a clean and tidy environment for all residents.
We understand the importance of staying connected, which is why we offer Wi-Fi/high-speed internet access throughout the premises. Additionally, our outdoor space provides a serene setting where residents can relax or engage in activities while enjoying the fresh air.
At Proactive Care, we prioritize providing assistance with daily living activities such as bathing, dressing, and transferring. Our trained caregivers work closely with healthcare providers to coordinate medical appointments and ensure proper medication management for each resident's specific needs.
Residents can participate in scheduled daily activities designed to promote mental stimulation and social interaction within the community. For those who prefer exploring the surrounding area, there are two cafes nearby for coffee outings or casual gatherings. Numerous parks provide opportunities for outdoor excursions or strolls amidst nature's beauty.
With 21 pharmacies conveniently located nearby, obtaining prescribed medications is hassle-free for our residents. There are also two physicians available within close proximity to cater to any healthcare needs that may arise. Various restaurants offer dining options outside our community if residents feel like trying different cuisines or want to dine out with friends or family.
Transportation arrangement for medical purposes is readily available at Proactive Care, ensuring residents have convenient access to healthcare facilities whenever necessary. In addition, transportation can be arranged for doctor's appointments if required by the resident.
Within the neighborhood, there is one place of worship for those who wish to continue practicing their faith and spirituality. For entertainment, one theater is at a short distance, offering opportunities for residents to enjoy movies or live performances.
As safety and convenience are paramount, two hospitals nearby provide accessible medical care in the event of emergencies or specialized treatment. Our community strives to offer a supportive and engaging environment that meets the unique needs of each resident, promoting overall wellbeing and a high quality of life.
This part of Van Nuys, California, offers a variety of amenities and resources that may be appealing for seniors looking to settle in the area. With multiple physicians, pharmacies, hospitals, and transportation options nearby, residents have access to convenient medical care and services. In addition, there are several restaurants and cafes for dining out or grabbing a quick bite to eat. The parks in the area provide opportunities for outdoor recreation and relaxation. Places of worship are also easily accessible for those who value spiritual activities. Overall, this part of Van Nuys offers a blend of essential services and leisure options that cater to the needs of older adults seeking a comfortable and convenient living environment.
Proactive Care offers a range of living options with costs that reflect the premium services and personalized attention provided to residents. For semi-private rooms, fees vary from $5,225 to $7,530, notably higher than Los Angeles County's average of $3,349 and California's statewide rate of $3,333. Private rooms are priced at $7,020, again exceeding both county and state averages of approximately $4,197 and $3,939 respectively. The one-bedroom units range between $7,020 and $9,730, surpassing the county's average of $4,603 and the state's average of $4,340. Studio apartments are offered at $7,450 compared to local ($4,172) and state ($4,145) averages. Lastly, for those seeking additional space in two-bedroom units at Proactive Care - priced at $9,620 - the costs outstrip both LA County's typical charge of $6,164 and California's average cost of about $5,270. These figures highlight the enhanced value and comprehensive care that Proactive Care provides in comparison to standard rates in the region.
Proactive Care is located at 7461 Vista Del Monte Avenue, Van Nuys, CA 91405 in Los Angeles County, California
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