Courtyard Plaza

Pros

• The staff at Courtyard Plaza is friendly and addresses all concerns.
• The food at Courtyard Plaza is good and enjoyable.
• The rooms at Courtyard Plaza are spacious and clean.
• The activities at Courtyard Plaza provide entertainment and engagement for residents.
• The director at Courtyard Plaza is caring and advocates for the residents' needs.
• The building and grounds at Courtyard Plaza are well-maintained.

Cons

• The food is awful and not healthy.
• The staff are rude, uncaring, and unpleasant.
• There is a lack of cleanliness in the bathroom, with no soap, shampoo, or enough towels.
• There are no fridges or microwaves available.
• There is no access to the balcony or courtyard.
• The neighborhood is bad.
• Communication with Mexican staff members is difficult if one doesn't speak Spanish.
• There are very few activities offered at the facility.
• The administrators have been harsh and unwelcoming towards residents.
• The rooms may be dirty and lacking in maintenance.
• There is a lack of individual attention and conversation for the elderly residents.
• Some requests from patients are not fulfilled due to inability or lack of protocol.
• Television and phone service are not included in the room amenities.
• Security can be a concern at the facility despite being located in a relatively nice neighborhood.
• note that these statements have been paraphrased or summarized from the reviews above, and may not represent the opinions of the user accurately or completely.

Review

Courtyard Plaza, according to one reviewer, is a "horrible place" that should be avoided if you care about your family member. They describe the food as awful and the staff as rude, uncaring, and unpleasant. Furthermore, they claim that residents are not taken to their doctors' appointments and that the bathroom is in poor condition with a lack of basic amenities such as soap, shampoo, and towels. The reviewer also criticizes the lack of access to outdoor spaces like the balcony or courtyard and mentions concerns about the neighborhood. They also note that many staff members are Mexican, making communication difficult for those who don't speak the language.

However, another reviewer shares a positive experience at Courtyard Plaza. They mention its affordability compared to other options and emphasize how clean it is. Before the pandemic, there were various activities available for residents including trips to nearby stores and bingo games. The rooms are described as nice and spacious, with friendly staff who can speak multiple languages.

In contrast, a different resident has had negative experiences at Courtyard Plaza. They express disappointment with the cleanliness of their room's bathroom and describe receiving unhealthy meals despite requesting soft food due to chewing difficulties. The reviewer also claims that they have not felt welcome at the facility and has encountered harshness from administrators.

Another visitor has mixed opinions about Courtyard Plaza. While they appreciate the flexibility in dining hours and a variety of activities such as Wii bowling and arts and crafts, they initially found their loved one's room unclean upon moving in. However, they commend the staff for addressing this issue promptly.

A volunteer at Courtyard Plaza shares their perspective on elderly residents not receiving individual attention due to time constraints on staff members. Despite acknowledging nurses' efforts in providing meals and medication, they believe more attention should be given to emotional needs.

The building at Courtyard Plaza is described as well-maintained but outdated by one reviewer. The lobby area is highlighted as comfortable with a beautiful garden, while the neighborhood is considered nice but with some security concerns. The staff receives praise for being incredibly helpful and friendly, and the rooms are described as spacious, although amenities like television and phone service are not included in the monthly price.

In summary, Courtyard Plaza has mixed reviews. While some have had negative experiences with rude staff, inadequate cleanliness, and subpar meals, others appreciate the affordability, cleanliness, and variety of activities available at the facility. The building and grounds are generally well-maintained but outdated. Staff members are commended for their helpfulness and friendliness towards residents.

This part of Van Nuys, California, offers easy access to essential amenities such as pharmacies, physicians, hospitals, restaurants, transportation options, parks, theaters, places of worship, and cafes. With several pharmacies and healthcare facilities nearby including Mid-Valley Comprehensive Health Center and Kaiser Permanente Emergency, residents have convenient access to medical care. The area also boasts a variety of dining options ranging from fast food chains like Wendy's and In-N-Out Burger to local favorites like La Corona Mexican Grill. Transportation is readily available with the Van Nuys FlyAway Bus Terminal to LAX and the North Hollywood Metro Station within close proximity. For recreational activities, residents can enjoy nearby parks such as Van Nuys Sherman Oaks Park and Lake Balboa Park. Additionally, there are theaters like Regal Sherman Oaks Galleria for entertainment and multiple Starbucks locations for coffee enthusiasts. Overall, this part of Van Nuys provides a well-rounded living environment with numerous amenities for seniors to enjoy.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (1.8 miles)
• Rite Aid (1.8 miles)
• CVS Pharmacy (2.6 miles)

Physicians

• Mid-Valley Comprehensive Health Center (0.7 miles)
• Southern California Orthopedic Institute (1 miles)

Hospitals

• Kaiser Permanente Emergency (1.7 miles)
• Veterans Administration (3.9 miles)
• Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (5.8 miles)
• Rinaldi Convalescent Hospital (6.3 miles)

Restaurants

• Wendy's (1.7 miles)
• La Corona Mexican Grill (2.9 miles)
• In-N-Out Burger (3.1 miles)
• McDonald's (3.1 miles)
• In-N-Out Burger (3.2 miles)
• McDonald's (3.4 miles)
• McDonald's (3.4 miles)

Transportation

• Van Nuys FlyAway Bus Terminal to LAX (2.3 miles)
• Van Nuys Airport (VNY) (2.6 miles)
• North Hollywood Metro Station (4.4 miles)
• Burbank Airport Ride Share Pick Up (5.2 miles)
• Baggage Claim (5.3 miles)
• Hollywood Burbank Airport (BUR) (5.3 miles)
• Terminal A (5.4 miles)

Parks

• Playground (2.4 miles)
• Van Nuys Sherman Oaks Park (2.6 miles)
• Lake Balboa Park (3.3 miles)
• Encino Bike Path (4.2 miles)
• Coldwater Canyon Park (5.2 miles)
• Fryman Canyon Park (5.4 miles)
• Franklin Canyon Park (5.6 miles)

Theaters

• Regal Sherman Oaks Galleria (3.2 miles)
• Universal Cinema AMC at CityWalk Hollywood (6.8 miles)

Places of Worship

• Immanuel Bible Church (3.3 miles)
• St Michael & All Angels (4.6 miles)

Cafes

• Starbucks (3.7 miles)
• Starbucks (4.9 miles)
• Starbucks (5 miles)
• Starbucks (6.3 miles)
• Starbucks (6.6 miles)
• Starbucks (6.8 miles)
• Porto's Bakery & Cafe (6.9 miles)