Brentwood Eldercare for Women

Pros

• The Caregivers at Angel Care are patient and helpful, ensuring that residents like Mom are well taken care of.
• Brentwood has attentive staff, a clean facility, and good meals, making it a satisfactory place for loved ones to stay.
• The staff at the reviewed facility are kind, hardworking, and provide excellent care for all residents.
• The small size of the facility allows for a homelike atmosphere, with helpful and friendly staff who go above and beyond in assisting residents.
• Despite some concerns about stimulation, the facility is very caring and provides a reasonable cost with numerous benefits for residents.

Cons

• The roommate of their aunt was ignored when she cried out in pain and asked for help.
• The caretakers were sitting and chatting instead of attending to the residents' needs.
• The family member's teeth and face were not properly taken care of until late in the day.
• The aides/nursing help did not fulfill their promise of getting the grandmother out of bed promptly.
• The constant chattering in another language between the aides while taking care of the grandmother was unprofessional.
• There are concerns about the level of care and unprofessional behavior exhibited by staff members.
• Some visitors had to insist on getting the grandma out of bed, raising concerns about potential bedsores.
• The management needs to address issues related to care and unprofessional behavior among their staff.

Review

Angel Care Facility, located in Brentwood, has received mixed reviews from visitors and family members. While some have praised the caregivers for their patience and helpfulness, others have expressed concerns about the level of care provided to residents.

One visitor recounted a distressing incident where they heard a resident's roommate crying out in pain for several minutes, only to be ignored by the caretakers who were engaged in casual conversation. When approached, the staff dismissively revealed that it was not yet time for the resident's pain medication. The lack of compassion displayed during this incident left a lasting negative impression on the visitor.

Another disappointing experience involved a family member's teeth not being brushed or face washed until 2pm, despite it being morning. The caregiver admitted to this neglect and promised to rectify the situation promptly. Such lapses in basic hygiene are deemed unacceptable by concerned family members.

However, not all reviews paint such a bleak picture of Angel Care Facility. One family member commended the caregivers for providing attentive and patient care to their mother since her arrival in July. They emphasized that the staff ensured she was moved regularly to prevent bed sores and maintained her personal grooming by moisturizing her daily. According to this review, any issues or concerns were promptly addressed without hesitation.

The positive feedback also extended to the activities offered at Angel Care Facility. The facility provides opportunities for residents who are able to engage in crafts and art, fostering a sense of normalcy and mental stimulation. In addition, there is a Jacuzzi equipped with a lift for relaxation purposes. The house manager, Lisa Day, along with assistant Susan received special recognition for their exceptional commitment.

Regrettably, another reviewer expressed disappointment with their grandmother's experience during her first week at Angel Care Facility. Their primary concern was that promises made regarding getting their grandmother out of bed were not fulfilled by the aides/nursing staff. Visitors arriving later in the day had to insist on their grandmother's bedridden state being addressed, despite her expressed desire to be up earlier. This neglect raised concerns about the risk of bedsores.

Furthermore, this reviewer highlighted an issue of basic politeness and professionalism amongst the aides. They observed constant chattering between the staff in a language other than English while caring for their grandmother and her roommate. The family member felt that since English-speaking aides were available and on duty, engaging in conversations unrelated to work was unprofessional and disrespectful.

On a positive note, both cleanliness and food presentation received favorable mentions across multiple reviews. Visitors appreciated the well-maintained and clean environment at Angel Care Facility. Additionally, the attractively presented and healthy meals were deemed satisfactory.

In conclusion, Angel Care Facility in Brentwood has garnered mixed reviews from visitors and family members. While some praise the attentiveness of the staff, hygiene standards, and recreational activities provided, others express concern over inadequate attention to residents' needs and unprofessional behavior exhibited by caregivers. It is evident that management needs to address these issues promptly to ensure consistent quality care for all residents at Angel Care Facility.

This area of Upland, California offers convenient access to a variety of amenities that may appeal to seniors looking for a comfortable and accessible community. There are several pharmacies nearby, making it easy to fill prescriptions and take care of healthcare needs. Additionally, there are reputable physicians and medical facilities in close proximity for any necessary medical care. The area also features a range of dining options, from fast food chains like McDonald's to more upscale restaurants like Lazy Dog Restaurant & Bar. For leisure activities, there are parks and theaters within a short drive for entertainment options. Transportation is easily accessible with nearby metrolink stations and the Ontario International Airport just a few miles away. Overall, this area provides convenience, healthcare access, and recreational opportunities that may be appealing to seniors looking for a comfortable living environment in Upland, California.

Pharmacies

• CVS Pharmacy (0.8 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (2.2 miles)
• Ken Pharmacy (2.2 miles)
• CVS Pharmacy (2.3 miles)
• Rite Aid (3.1 miles)

Physicians

• Heavenly 3D 4D Ultrasounds (1 miles)
• Tarick Smaili, MD (1.3 miles)
• Womens View Medical Group (1.6 miles)
• City Of Hope Upland (2.8 miles)
• Dr Robert. Armada (2.8 miles)
• Care For Womens Medical Group (2.9 miles)
• Face And Body Cosmetic Surgery Upland (2.9 miles)

Restaurants

• McDonald's (1 miles)
• The Hat (1.4 miles)
• McDonald's (2.4 miles)
• Lazy Dog Restaurant & Bar (2.5 miles)
• Bardot (2.8 miles)
• Vince's Spaghetti (3.2 miles)
• McDonald's (3.6 miles)

Places of Worship

• St Anthony's Catholic Church (1.7 miles)
• First Presbyterian Church Upland (1.9 miles)
• Charisma Life Church (4.3 miles)
• Hillside Community Church (6.3 miles)

Transportation

• Montclair Metrolink Station (2 miles)
• Pomona Station (4.7 miles)
• Ontario International Airport - Terminal 2 (6.2 miles)
• Baggage Claim T2 (6.3 miles)
• Ontario International Airport (ONT) (6.7 miles)
• Ontario Int'L-Terminal 4 (6.7 miles)
• Baggage Claim T4 (6.7 miles)

Parks

• Citrus Park (2.2 miles)
• Central Park (6.8 miles)
• Ruben S Ayala Park (7.4 miles)

Theaters

• AMC DINE-IN Montclair Place 12 (2.6 miles)
• AMC DINE-IN Ontario Mills 3 (7.9 miles)
• Regal Edwards Ontario Palace Screenx, Imax & RPX (8.1 miles)

Hospitals

• San Antonio Community Hospital Maternity Information Services (2.8 miles)
• San Antonio Medical Center (2.9 miles)
• Pomona Valley Hospital Medical Center (5.1 miles)
• Casa Bonita (6.9 miles)

Cafes

• Starbucks (5 miles)
• Starbucks (5.5 miles)
• Starbucks (5.6 miles)
• Panera Bread (6 miles)
• Starbucks (7.6 miles)