Hillcrest Royale Retirement

Pros

• The staff at Hillcrest Royale is consistently described as super nice, kind, and attentive to residents' needs.
• Families appreciate the family-oriented environment of Hillcrest Royale, which contrasts positively with more corporate settings.
• Residents enjoy a variety of activities and classes, contributing to their happiness and engagement in the community.
• Many reviewers commend the cleanliness and upkeep of the facility, highlighting its welcoming atmosphere.
• Families feel reassured knowing their loved ones receive excellent care from dedicated staff members who treat residents like family.
• The dining experience is praised, with residents enjoying the quality and variety of food offered.
• Hillcrest Royale has been recommended by multiple families due to the high level of care and support provided to residents.
• The owner-manager is recognized for being accessible and genuinely caring about each resident's well-being.

Cons

• The reviewer had a very dry tour experience at Hillcrest Royale and felt that they were not upfront about the financial aspects.
• One individual found Hillcrest Royale to be outdated and unsuitable for their desire for independence, feeling it was a place for dependent residents.
• A review mentioned that although the staff was nice, the resident's dissatisfaction with the food was noted.
• Another reviewer indicated that while the facility was nice, it was out of their price range.
• Despite some positive comments, there were remarks suggesting a lack of engagement or comfort related to certain aspects of the community from others who visited or toured.
• A prospective resident found the location inconvenient for family visits, leading to uncertainty about choosing Hillcrest Royale as a home.
• One reviewer described another facility they toured as a "dump," implying disappointment with its condition compared to Hillcrest Royale.
• Overall satisfaction was met with some hesitations regarding specific preferences or concerns from other reviewers who sought different care environments or amenities.

Review

Hillcrest Royale has garnered a diverse range of reviews from families who have placed their loved ones in the facility. While some families express profound satisfaction and recommend the community wholeheartedly, others have had experiences that suggest room for improvement. This mix of feedback offers an insightful look into what potential residents and their families can expect when considering this retirement community.

From many reviews, it is clear that one of Hillcrest Royale's standout features is its attentive and kind staff. Numerous family members noted the warm and welcoming environment created by both the management team and caregivers. One review highlighted how impressed they were with a particular staff member who facilitated their loved one's move-in process, describing her as "super helpful." Another reviewer shared how the staff went above and beyond during difficult times, sheltering in place to protect residents during the pandemic without seeing their own families for two weeks. Such commitment has led some families, like one who moved their mother in two years ago, to feel grateful for the exceptional care provided—a sentiment echoed by another family whose father has found happiness and engagement through various activities offered at the facility.

However, not all experiences at Hillcrest Royale have been positive. Some reviewers reported dissatisfaction with specific elements of care or transparency regarding financial matters. One individual felt that their tour experience was lacking and expressed concerns over unclear financial information. This highlights an area where Hillcrest Royale could improve, emphasizing the need for clearer communication concerning costs associated with residency.

Despite these mixed feelings about financial transparency and communication, several reviewers lauded Hillcrest Royale's atmosphere and amenities. The sense of community among residents was mentioned multiple times; many noted that it felt more like a family than a corporate setting. One reviewer particularly appreciated how well the staff knew each resident by name, which contributed to a familial ambiance that many value when selecting a care facility. Additionally, families praised the cleanliness of the environment and adequate amenities provided within spacious apartments—sometimes equipped with kitchenettes—and recognized that efficient access to nearby medical offices was beneficial.

Food quality emerged as another point of contention among some residents while others praised it highly. Although one person's mother had issues with meal choices offered at Hillcrest Royale, another delightedly recounted enjoying flavorful meals themselves during visits—a stark reminder that opinions on cuisine can be quite subjective depending on personal preferences or dietary needs.

The longevity in high-quality care at Hillcrest Royale was underscored in several reviews spanning two decades; one family shared they had placed two different loved ones there over twenty years without compromising on standards or values. The owner-manager’s presence helped retain this intimate feeling even amidst changes in ownership throughout these years—an important consideration for those seeking consistent quality of care as they navigate such significant life transitions.

In conclusion, while Hillcrest Royale shines brightly through its dedicated staff and sense of community—qualities cherished by many families—the mixed feedback serves as a reminder that every individual's experience may vary significantly based on personal expectations or circumstances. Overall, those considering this retirement home should weigh both commendations for its nurturing environment against any critical aspects raised regarding transparency and specific services to make an informed decision tailored to their needs or those of their loved ones.

This part of Thousand Oaks, California, offers a convenient and accessible location for senior living. With multiple pharmacies within close proximity, accessing medication and healthcare services is made easy. Additionally, there is a variety of physicians' offices nearby specializing in different areas of healthcare, ensuring comprehensive medical care for seniors. The area also boasts a selection of restaurants and cafes offering dining options for every taste. For entertainment, there are theaters nearby as well as parks for leisurely strolls and outdoor activities. Overall, this neighborhood provides a balanced mix of essential amenities and recreational opportunities suitable for senior residents seeking a comfortable and convenient lifestyle.

Pharmacies

• CVS Pharmacy (0.1 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.6 miles)
• CVS Pharmacy (2.8 miles)
• Medicine Shoppe (2.9 miles)
• Rite Aid (3 miles)

Physicians

• Sarosey Charles MD (0.1 miles)
• Dr Cohen - Rheumatology (0.4 miles)
• Topa Diagnostics (0.4 miles)
• Rolling Oaks Pediatrics (0.4 miles)
• Conejo Women's Health (0.4 miles)
• Kryger Institute of Plastic Surgery (0.4 miles)
• Retina Institute of California (0.5 miles)

Restaurants

• tarantula Hill Brewing Company (0.1 miles)
• Chick-Fil-A (0.3 miles)
• Namaste Spiceland (0.6 miles)
• The Cheesecake Factory (0.8 miles)
• Del Taco (2.2 miles)
• In-N-Out Burger (2.3 miles)
• Taco Bell (2.7 miles)

Cafes

• Starbucks (0.2 miles)
• Lazy Dog Cafe (0.7 miles)
• Starbucks (0.9 miles)
• Starbucks (2.5 miles)
• Starbucks (2.9 miles)
• Starbucks (3 miles)
• Tifa Chocolate & Gelato (5 miles)

Hospitals

• Thousand Oaks Surgical Hospital (0.5 miles)
• Koveos, Efthimios DDS (1.9 miles)
• Los Robles Hospital Cancer Center (1.9 miles)
• Westlake Surgical Center (3.1 miles)

Theaters

• AMC DINE-IN Thousand Oaks 14 (0.7 miles)

Parks

• Conejo Creek South Park (1.5 miles)
• Conejo Creek Park (1.9 miles)
• Thousand Oaks Community Center and Park (2.3 miles)
• Oak Brook Park (2.9 miles)
• Sapwi Trails Community Park (3.2 miles)
• Westlake Village Community Park (4.4 miles)
• Circle X Ranch (6.1 miles)

Places of Worship

• Calvary Community Church (4.3 miles)