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4.8 from 92 reviews
5 stars
86
4 stars
2
3 stars
1
2 stars
0
1 stars
3
Overall Review of Los Robles Homecare Svc
common81 reviews mention this
Care teams are consistently compassionate
Residents and families repeatedly describe the care team as compassionate and committed.
Across reviews, families describe clinicians and aides who show kindness, patience, and genuine concern for patients and the people supporting them. Many comments highlight professionalism alongside compassion, including thoroughness and calm support during difficult situations. A number of reviewers also single out specific nurses, therapists, or coordinators by name for being caring and dependable.
common24 reviews mention this
Communication and responsiveness stand out
Residents and families often praise timely scheduling, clear updates, and follow-through.
Several reviews mention that staff calls to schedule visits and shows up when they say they will, with communication described as attentive and thorough. Families also describe getting helpful guidance during intake and care transitions, plus being able to reach the team with questions when needs changed. A few reviewers mention urgent situations where the team helped quickly and kept them informed throughout.
differentiator23 reviews mention this
Home therapy and nursing support helps
Reviews describe hands-on home care that includes therapy, nursing visits, and supportive services.
Many reviewers reference at-home therapy and nursing care that supported recovery and comfort, including physical, occupational, and speech therapy in addition to nursing visits. Some reviews also mention hands-on support for personal care needs like bathing and wound or dressing care. Several comments tie the experience to practical help at home—such as equipment and supplies being ordered and delivered—so care could continue without extra burden on the family.
common16 reviews mention this
Hospice and dementia support
Hospice and comfort-care support is a recurring focus in the reviews.
Multiple reviews describe hospice care as a major part of the experience, with families emphasizing comfort and ongoing support during end-of-life care. Some reviewers also mention guidance for decision-making, medication management, and help for families navigating difficult transitions. A few comments specifically reference dementia-related needs and the help provided to keep patients comfortable and supported at home.
caveat3 reviews mention this
A few serious service issues appear
A small number of reviewers report problems with responsiveness, care quality, or scheduling consistency.
While most reviews are positive, a few critical reviews describe situations where care was not delivered as expected—such as difficulties with performing a procedure, major communication delays, or negative bedside interactions during therapy visits. One reviewer also described conflict and lack of encouragement during home therapy sessions, while another described long waits to reach someone by phone. There is not enough information in the reviews to determine whether these experiences were isolated to specific staff, but they do show up as recurring concerns in a minority of feedback.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Oxnard (20 miles away)
Nearby Places of Interest
Physicians
Conejo Women's Health (0.2 miles)
Kryger Institute of Plastic Surgery (0.2 miles)
Conejo Women's Medical Center (0.2 miles)
Rolling Oaks Pediatrics (0.2 miles)
Memsic Leslie Dr (0.3 miles)
California Kidney Medical Group (0.3 miles)
Retina Institute of California (0.3 miles)
Restaurants
Namaste Spiceland (0.2 miles)
tarantula Hill Brewing Company (0.4 miles)
Chick-Fil-A (0.7 miles)
The Cheesecake Factory (1.3 miles)
McDonald's (2.5 miles)
Taco Bell (2.7 miles)
Del Taco (2.7 miles)
Hospitals
Thousand Oaks Surgical Hospital (0.2 miles)
Koveos, Efthimios DDS (2.3 miles)
Los Robles Hospital Cancer Center (2.3 miles)
Westlake Surgical Center (2.6 miles)
Cafes
Starbucks (0.5 miles)
Starbucks (0.7 miles)
Lazy Dog Cafe (1.2 miles)
Starbucks (2 miles)
Starbucks (2.8 miles)
Starbucks (3.3 miles)
Tifa Chocolate & Gelato (4.5 miles)
Pharmacies
CVS Pharmacy (0.5 miles)
CVS Pharmacy (1.4 miles)
Rite Aid (2.5 miles)
CVS Pharmacy (2.6 miles)
Walgreens (2.6 miles)
CVS Pharmacy (3 miles)
CVS Pharmacy (3.3 miles)
Theaters
AMC DINE-IN Thousand Oaks 14 (1.1 miles)
Parks
Conejo Creek South Park (1.4 miles)
Conejo Creek Park (1.8 miles)
Thousand Oaks Community Center and Park (2.6 miles)
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Oxnard (20 miles away)
Vibrant lifestyle with easy access to amenities nearby.
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