Laurel Lodge

2247 Serra Avenue, Santa Clara, CA 95050

For more information about senior living options: (844) 490-3973

4.6 from 20 reviews
5 stars
18
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Assisted Living Board and Care Home

Overall Review of Laurel Lodge

Pros

  • pro Cheyenne is a friendly host with a fantastic attitude that is inviting, warm, and energizing.
  • pro Ellore's accommodations are luxurious and exceptionally clean.
  • pro There are many activities as well as mind, body, and soul cleansing options available.
  • pro The staff is attentive, and their care makes this place special.
  • pro The restaurant serves gourmet meals with attentive staff.
  • pro The penthouse apartments feature heated floors and can be customized with accessibility modifications such as grab bars.
  • pro Rent includes weekly housekeeping and meals, with deluxe kitchens and a gourmet restaurant on site.
  • pro Balcony views overlook Levi Stadium, and the property offers a saltwater pool with a lift chair along with gym, yoga, and art classes.

Cons

  • pro There were lots of vacancies, with only 20 of 176 units occupied.
  • pro The fees are high.
  • pro The mailer could cause a serious paper cut and seemed scary for seniors.
  • pro Someone said that unfair reviews should be offset.

Review

Ellore Luxury Senior Living stands out in the field of assisted living as a striking fusion of luxury hotel-style amenities, thoughtful senior living design, and a culture that centers on warmth, dignity, and attentive service. Across multiple visits and experiences, guests and prospective residents repeatedly describe a welcoming atmosphere led by hosts who bring energy, kindness, and a genuine commitment to comfort. A recurring impression is that Ellore isn't just a place to live; it feels like a well-curated lifestyle destination where mind, body, and social life are nurtured in equal measure. The building itself makes a bold first impression: a grand, 20-story presence that immediately signals modern elegance, paired with panoramic views of the surrounding mountains, bay, and even the Levi's Stadium area from select balcony spaces.

Central to the experience for many visitors is the personal attention they receive from the team. In particular, Cathie Stiefel, Senior Regional Sales Specialist, is frequently highlighted for her thoughtful and low-pressure approach. She has even arranged practical, on-the-ground arrangements such as a dedicated Ellore bus pick-up for visitors and their loved ones, making a day of touring feel seamless and comfortable. Once inside, the experience continues with a host of well-appointed living options for consideration - ranging from penthouse-level accommodations to more traditional one-bedroom layouts. The penthouses themselves have standout features such as heated bathroom floors, customizable grab bars, and balcony views that overlook iconic sites like Levi's Stadium. The ability to tailor spaces to individual needs - whether for accessibility or lifestyle preferences - appears to be a recurring theme, underscoring Ellore's emphasis on dignity and personalized care.

A defining characteristic of Ellore, according to those who have visited and investigated, is the breadth of amenities and services designed to support a vibrant, active senior lifestyle. There are wellness and fitness options like a saltwater pool equipped with a lift chair, massage and yoga offerings, a gym, and a robust slate of art classes, among other activities. The schedule often includes cultural and social programming that happens in spaces such as the Clara Lounge, where live music is a common feature. Food is described as a standout piece of the experience: an onsite restaurant provides gourmet meals with attentive service, and some reviews note the convenience of meals included with the living arrangements - along with weekly housekeeping, laundry, and other routine services included in monthly rent. In top-floor apartments, even the bathrooms can become a touchpoint for comfort with luxe touches like heated floors, while the overall design and kitchen spaces are described as deluxe, suitable for residents who appreciate high-end finishes.

The people who work at Ellore are consistently highlighted as the hallmark of the community. Reviewers repeatedly say that the staff's enthusiasm and genuine care elevate the entire experience for residents and their families. It is common to hear that staff members listen first, anticipate needs, and approach interactions with both professionalism and warmth. Residents speak of occasions where staff helped with practical needs - fixing things in apartments, assisting with technology issues on devices like iPads and PCs, and guiding residents and guests through daily routines with respect and patience. Even the most routine services receive praise for their attentiveness, whether it's dining room staff delivering a beautiful meal, or the valet attendant and other team members making visitors feel welcome and comfortable. The atmosphere is consistently described as one where staff members seem to take pride in their roles and in helping elderly residents maintain dignity and independence.

In addition to the physical space and the caliber of staff, several reviews emphasize Ellore as a destination that blends the comfort of a luxury hotel with the care and security of a senior living community. The building's design and finishes are described as modern and elegant, with glass-enclosed balconies that offer dramatic views. The amenities list - gym, sauna, theatre, bar, weekly housekeeping, and valet parking - contributes to a sense of an all-encompassing, inclusive experience. Reviewers often contrast Ellore with traditional senior living by highlighting the "five-star" feel of dining and social spaces alongside practical features that support independence, safety, and ease of daily life. In short, Ellore is portrayed as a place where residents can live with a high degree of comfort, sophistication, and convenience.

There is also a strong sense of momentum and anticipation around Ellore's opening. Some reviewers acknowledge that the community is not yet fully open, yet they still express enthusiasm about the design, the potential of ongoing programming, and the prime location that promises easy access to surrounding amenities and destinations. The combination of modern finishes, sweeping views, and a thoughtful approach to both service and social connection creates a compelling image of what living at Ellore could feel like for future residents and their families. The overall tone from visitors who have toured is optimistic: Ellore represents a rare blend of luxury, care, and community that many feel could become a premier option for senior living.

Finally, a note on the lighter, human moments that occasionally surface in reviews. One visitor mentions a mailer and a playful frustration with mail enclosures, joking about the risk of a paper cut - an issue tied to outreach rather than the living experience itself. Another reviewer shares a cheeky sentiment about offsetting "unfair reviews" and the steps taken to connect with Ellore, underscoring how real people react to marketing and outreach in the context of evaluating a new community. Even with these tongue-in-cheek remarks, the prevailing narrative centers on Ellore's strong appeal: the inviting welcome, the warm and capable staff, the exquisite surroundings, the breadth of activities, and the chance to envision a dignified, comfortable future in a place that feels at once luxurious and genuinely attentive to the needs of seniors and their families.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Jose International (2 miles away) San Jose International (2 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Laurel Lodge is a welcoming board and care home located in the heart of Santa Clara, CA, designed to provide a comfortable and supportive environment for seniors. This charming community features various amenities that cater to residents' needs and enhance their quality of life. The spacious dining room offers nutritious meals prepared with special dietary restrictions in mind, ensuring that every resident enjoys delicious and healthy dining options.

Residents will find Laurel Lodge fully furnished for convenience, with cozy outdoor spaces and beautifully maintained gardens that create a serene ambiance for relaxation and socialization. Housekeeping services help maintain a tidy living environment, while move-in coordination makes settling into the community smooth and stress-free.

The care services at Laurel Lodge are tailored to assist residents with activities of daily living, including bathing, dressing, and transfers. The dedicated staff coordinates closely with healthcare providers to ensure personalized medical support is available when needed. Residents benefit from comprehensive medication management, diabetes diet planning, meal preparation, and transportation arrangements for medical appointments.

Engagement is key at Laurel Lodge; scheduled daily activities promote socialization and creativity among residents while fostering a sense of community. With easy access to multiple cafes, parks, restaurants, pharmacies, physicians, theaters, hospitals, and places of worship in the vicinity, residents can enjoy an active lifestyle within a vibrant neighborhood.

Laurel Lodge stands as an ideal choice for seniors seeking assistance while preserving their independence in a nurturing environment filled with essential amenities and caring support.

Nearby Places of Interest

Parks

  • Central Park (0.7 miles)
  • Reed Street Dog Park (1.5 miles)
  • Maywood Park (1.6 miles)
  • Earl J Carmichael Park (1.7 miles)
  • Frank M Santana Park (1.8 miles)
  • Machado Park (2 miles)
  • San Jose Municipal Rose Garden (2 miles)

Pharmacies

  • CVS Pharmacy (0.7 miles)
  • Walgreens (0.8 miles)
  • CVS Pharmacy (0.9 miles)
  • Walgreens (1 miles)
  • CVS Pharmacy (1.3 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (2.8 miles)

Restaurants

  • Chick-Fil-A (0.8 miles)
  • Showplace Icon 8857 (1.3 miles)
  • The Cheesecake Factory (1.4 miles)
  • Din Tai Fung (1.4 miles)
  • Shake Shack (1.4 miles)
  • King's Fish House (1.4 miles)
  • Yard House (1.5 miles)

Physicians

  • Palo Alto Medical Foundation (1.1 miles)
  • Shen Medicine Pediatrics and Associates (1.3 miles)
  • Allergy & Asthma Associates Of Northen California (1.9 miles)
  • South Bay Allergy and Asthma Group (2.3 miles)
  • Santa Clara Valley Speciality Center (2.4 miles)
  • Ear Associates & Rehabilitation Services (2.8 miles)
  • Abbott Vascular (3.4 miles)

Hospitals

  • O'Connor Hospital (1.6 miles)
  • Valley Health Center Bascom (2.5 miles)

Transportation

  • Santa Clara Transit Center (1.6 miles)
  • Santa Clara Caltrain Station (1.7 miles)
  • Apple Park Transit Center (2.4 miles)
  • Norman Y. Mineta San Jose International Airport (SJC) (2.7 miles)
  • Terminal A (2.7 miles)
  • The Club at SJC (2.7 miles)
  • San Jose Diridon Station (3.3 miles)

Cafes

  • Coffee & Water Lab (1.9 miles)
  • Starbucks (2.1 miles)
  • Apple Park Café (2.4 miles)
  • Starbucks (2.8 miles)
  • Starbucks (2.9 miles)
  • 7 Leaves Cafe (2.9 miles)
  • Sunright Tea Studio (3.2 miles)

Places of Worship

  • Calvary United Methodist Church (2.3 miles)

Theaters

  • AMC Mercado 20 (3.5 miles)
  • Pruneyard Cinemas (3.9 miles)
  • AMC DINE-IN Sunnyvale 12 & IMAX (4.4 miles)

Frequently Asked Questions

Where is Laurel Lodge?

Nearby Communities

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