Santana Terrace

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  • Interior

    A modern kitchen with dark wood cabinets and stainless steel appliances, featuring a dining table with elegant chairs.
  • Decor

    A modern and cozy living room with stylish furniture and decor.
  • Living Room

    A modern open living room featuring a kitchen island with bar stools and a wall-mounted TV.
  • Bedroom

    A modern and cozy bedroom with elegant decor and comfortable bedding.
  • Landscaping

    A modern apartment complex features an inviting outdoor swimming pool surrounded by seating areas and lush greenery.
  • Artwork

    A modern bathroom with wood flooring, featuring artwork and a sleek vanity.
  • Seating Area

    A modern outdoor patio with comfortable seating and a scenic landscape view.
  • Patio

    A modern outdoor kitchen under a pergola with stunning scenic views.
  • Bathroom

    A modern home laundry area with a stacked washer and dryer, adjacent to a bathroom with contemporary decor.
  • Television

    A modern living room with stylish furniture and a large television.
  • Conference Room

    A modern conference room featuring a round table and a large screen, with minimalist decor and interior lighting.
  • Closet

    A neatly organized closet with clothes, hats, and accessories.

Santana Terrace

190 Winchester Blvd, Santa Clara, CA 95050

For more information about senior living options: (844) 490-3973

4.9 from 63 reviews
5 stars
58
4 stars
3
3 stars
2
2 stars
0
1 stars
0

Independent Living

Santana Terrace Costs & Pricing

At Santana Terrace, the monthly costs for living accommodations present a competitive alternative to both Santa Clara County and broader California averages. For a 1-bedroom unit, residents can expect to pay $2,839, which is significantly lower than the county's average of $5,861 and the statewide figure of $4,340. Similarly, the 2-bedroom units at Santana Terrace are priced at $3,725, compared to Santa Clara County's average of $7,339 and California's overall average of $5,270. These figures indicate that Santana Terrace offers appealing pricing structures that not only align with local market trends but also provide considerable savings for prospective residents seeking quality housing in a desirable location.

Floor plansSantana TerraceSanta Clara CountyCalifornia
1 Bedroom$2,839$5,861$4,340
2 Bedrooms$3,725$7,339$5,270

Overall Review of Santana Terrace

Pros

  • pro Charlie is professional and responsive.
  • pro Zack is skilled, efficient, and promptly handles maintenance requests with friendliness.
  • pro Under new management, the manager is great, very responsive, and runs the property well.
  • pro Santana Terrace offers modern amenities and a quiet, welcoming environment.
  • pro The leasing manager Charlie is friendly, thorough, knowledgeable, and transparent.
  • pro The maintenance team, especially Zack, delivers fast and professional service.
  • pro Silencia is beyond incredible and a major reason people choose Santana Terrace.
  • pro The staff are friendly, helpful, and go above and beyond to provide excellent service.
  • pro Will is professional, resourceful, and respectful of residents' homes.
  • pro The move-in process is seamless thanks to Silencia's professionalism and responsiveness.

Cons

  • pro One resident would not recommend Santana Terrace, noting the building condition is poor, walls are thin, and sounds travel between units.
  • pro A resident reports an old water pipeline/heater and multiple maintenance visits that failed to deliver stable hot water.
  • pro A resident says parking and security are not adequate, with fully open garage access and vandalism on their car that went unaddressed, plus limited guest parking.
  • pro A prospective tenant observed dead spiders in a room during a tour, raising pest concerns.
  • pro A reviewer found the gated garage parking to be overpriced at $125 more.
  • pro A reviewer claims the property is not the luxury apartment it claims to be, with significant improvements needed and not worth the premium price.

Review

Santana Terrace stands out in several ways, anchored by a management team that consistently puts residents front and center. Across multiple reviews, tenants repeatedly highlight a culture of professionalism, responsiveness, and genuine care from the on-site leadership. Charlie, the leasing manager in particular, is frequently named as a model of transparency and attentiveness. New management under the current manager is described as highly responsive and effective, creating a welcoming environment that residents appreciate from day one.

Charlie's impact is felt well beyond a routine tour. Reviewers emphasize his thorough, information-driven approach, his low-pressure style, and his willingness to stay in touch during the relocation process. He checks in after first tours, offers practical local recommendations, and makes a point of pointing out minor unit flaws at walk-throughs so issues can be addressed promptly. This combination of honesty, accessibility, and ongoing support has left many prospective renters feeling confident about choosing Santana Terrace, even when they're weighing multiple options.

The maintenance team receives equally strong praise, with Zack singled out as a standout technician. The sentiment is that Zack is not only skilled and efficient but also personable and dependable; he consistently completes requests in a timely manner and goes the extra mile to ensure everything is right. In one review, the sentiment captures the broader experience: a tenancy where maintenance responsiveness and professionalism feel reliable, which significantly contributes to overall satisfaction and peace of mind for residents.

Residents appreciate the full suite of property features and amenities that Santana Terrace offers. There's garage parking, central air and heating, and in-unit washers and dryers, which pair with a well-equipped campus of amenities including a pool, gym, and a deck on the top floor. Valet trash and package lockers add convenience, and controlled access with a key fob boosts security. Add to that the general quietness, even on weekends, and the proximity to shopping malls and plentiful dining options, and the property presents itself as a well-rounded, convenient home.

Beyond the visible facilities, certain team members consistently shine in the day-to-day experience. Silencia Madrigal, repeatedly referenced as a property manager who brings warmth, professionalism, and exceptional responsiveness, is a recurring favorite. Reviewers describe her as friendly, accommodating, and highly communicative, with a knack for explaining options clearly and guiding applicants through the leasing process with videos and pictures that help them make informed decisions. Her involvement tends to leave newcomers confident they've found a supportive and capable team.

The community is also praised for its atmosphere and ongoing staff engagement. Will earns nods for being professional and respectful, with remarks about his promptness and resourcefulness that reflect the standard many residents come to expect. For those who have moved into Santana Terrace, the combination of a quiet, well-maintained living space and ongoing, attentive front-desk and leasing staff translates into a sense of belonging and reliability that makes the experience notably positive. The message from several residents is consistent: this is a place where staff go above and beyond to assist and reinforce a feeling of home.

Of course, no review set is without a note of caution. A portion of residents describe real-world drawbacks that prospective renters should weigh. One reviewer who lived there a year notes that walls can be thin and sounds travel between units, with conversations clearly audible across rooms. There are mentions of aging infrastructure, such as an older water heater and recurring maintenance visits that did not immediately resolve hot-water issues. Parking security is cited as a concern by some, including incidents of vandalism in an open garage area and limited guest parking. In a few cases, the premium price is called into question relative to the level of luxury promised, with caveats about sound isolation and occasional maintenance challenges. Despite these concerns, several reviews emphasize that Silencia and the broader management team respond compassionately and work toward improvements where possible.

Overall, Santana Terrace emerges as a community where strong leadership, responsive maintenance, and a broad array of amenities combine to deliver a compelling living experience. Tenants repeatedly credit the management team - particularly Charlie and Silencia - with elevating the resident experience through transparent communication, proactive problem-solving, and a welcoming, well-organized leasing process. The maintenance crew, led by reliable professionals like Zack, provides dependable service that reinforces trust in the community. While there are legitimate considerations related to sound insulation and aging infrastructure in certain units, the consensus remains that Santana Terrace offers a high-quality environment with attentive staff, comfortable living spaces, and a sense of being cared for by people who genuinely want residents to call it home. In short, for many, Santana Terrace represents a top choice in the Bay Area, upheld by a management team that consistently earns positive recognition and gratitude from those who live there.

Features

Types of Care

  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.

Pets

  • Cats allowed Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Dogs allowed Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Full kitchen Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
  • Ground floor units Ground floor unitsGround floor units are important for seniors because they provide easy accessibility, reduced risk of falls and injuries, and convenience for those with mobility issues. Seniors can avoid climbing stairs or using elevators, making daily tasks and activities more manageable and enjoyable.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Swimming pool / hot tub Swimming pool / hot tubSwimming pools and hot tubs are important for seniors as they provide a safe and enjoyable way to stay active, improve mobility, reduce joint pain, and promote relaxation. Regular use of these amenities can contribute to overall well-being and quality of life for older adults living in senior communities.
  • Wheelchair accessible showers Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • San Jose International (2 miles away) San Jose International (2 miles away)

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.

Description

Santana Terrace is a premier assisted living community located in the beautiful city of Santa Clara, CA. Our residents enjoy a wide range of amenities and services that enhance their daily lives and promote a comfortable and engaging lifestyle.

Our spacious and well-appointed apartments feature air-conditioning to ensure optimal comfort throughout the year. Residents can enjoy their favorite shows and movies with cable or satellite TV in the privacy of their own homes. Each apartment also includes a full kitchen, allowing residents to prepare meals at their convenience.

At Santana Terrace, we understand the importance of socialization and have created both indoor and outdoor common areas for residents to gather, relax, and engage in activities together. Our beautifully landscaped outdoor spaces provide opportunities for walks or simply enjoying the fresh air. Indoors, residents can take advantage of our comfortable indoor common areas for conversations with neighbors or to participate in group activities.

Cool off during hot summer days or unwind after a long day in our inviting swimming pool or hot tub. We make sure that our community is wheelchair accessible with showers designed specifically for individuals with mobility challenges. We also offer Wi-Fi/high-speed internet access throughout the premises so that residents can stay connected with loved ones or browse the web.

Santana Terrace is surrounded by an abundance of amenities outside its doors. With 11 cafes, 9 parks, 26 pharmacies, 12 physicians, 27 restaurants, 8 transportation options, 1 place of worship, 3 theaters and 3 hospitals nearby, our residents have easy access to various services they may require.

Our dedicated staff is committed to providing personalized care and assistance to meet the unique needs of each resident. At Santana Terrace, we strive to create a warm and welcoming environment where seniors can thrive and enjoy their golden years to the fullest.

Nearby Places of Interest

This part of Santa Clara, California, offers a diverse range of amenities that cater to the needs and interests of seniors. With a variety of restaurants including Chick-Fil-A, Din Tai Fung, and The Cheesecake Factory within close proximity, residents have easy access to different dining options. Additionally, there are several pharmacies nearby such as Walgreens and CVS Pharmacy for convenient access to medications and healthcare products. For those who enjoy spending time outdoors, there are several parks like Central Park and Machado Park where they can relax and enjoy nature. Access to transportation is also convenient with Santa Clara Transit Center and Caltrain Station close by, making it easy for seniors to get around the area. Medical facilities like O'Connor Hospital and Valley Health Center Bascom provide quality healthcare services within a short distance. Overall, this area offers a comfortable and convenient living environment for seniors looking to settle down in Santa Clara.

Restaurants

  • Chick-Fil-A (0.2 miles)
  • Showplace Icon 8857 (1.8 miles)
  • Din Tai Fung (1.8 miles)
  • Shake Shack (1.8 miles)
  • The Cheesecake Factory (1.8 miles)
  • King's Fish House (1.9 miles)
  • Yard House (1.9 miles)

Pharmacies

  • Walgreens (0.3 miles)
  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.5 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (1.9 miles)
  • Walgreens (3 miles)

Parks

  • Reed Street Dog Park (0.9 miles)
  • Central Park (1 miles)
  • Machado Park (1.8 miles)
  • Earl J Carmichael Park (1.9 miles)
  • San Jose Municipal Rose Garden (2.1 miles)
  • Maywood Park (2.1 miles)
  • Frank M Santana Park (2.3 miles)

Physicians

  • Palo Alto Medical Foundation (1 miles)
  • Shen Medicine Pediatrics and Associates (1.9 miles)
  • Allergy & Asthma Associates Of Northen California (2.6 miles)
  • South Bay Allergy and Asthma Group (2.7 miles)
  • Santa Clara Valley Speciality Center (2.7 miles)
  • Abbott Vascular (3 miles)
  • Vaughn, Sarah Spring Fertility Management (3.2 miles)

Transportation

  • Santa Clara Transit Center (1.2 miles)
  • Santa Clara Caltrain Station (1.2 miles)
  • Terminal A (2.1 miles)
  • Norman Y. Mineta San Jose International Airport (SJC) (2.1 miles)
  • The Club at SJC (2.1 miles)
  • Apple Park Transit Center (2.8 miles)
  • San Jose Diridon Station (3.3 miles)

Hospitals

  • O'Connor Hospital (1.9 miles)
  • Valley Health Center Bascom (2.8 miles)
  • Carbon Health (4.6 miles)

Cafes

  • Starbucks (2.1 miles)
  • Starbucks (2.4 miles)
  • Coffee & Water Lab (2.6 miles)
  • Starbucks (2.6 miles)
  • Apple Park Café (2.9 miles)
  • 7 Leaves Cafe (3.2 miles)
  • Sunright Tea Studio (3.3 miles)

Places of Worship

  • Calvary United Methodist Church (2.2 miles)

Theaters

  • AMC Mercado 20 (3.1 miles)
  • AMC DINE-IN Sunnyvale 12 & IMAX (4.3 miles)
  • Pruneyard Cinemas (4.4 miles)

Frequently Asked Questions

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