St. Juliana Homecare, LLC in San Ramon, CA

Pros

• They provide a wonderful experience for referrals and patients.
• Sophia and Isabella are very helpful.
• Their communication is consistently fast and responsive.
• They go above and beyond to assist, even with quick questions.
• Chloe is exceptional, bringing compassion, respect, and knowledge.
• They elevate home care to a collaborative, compassionate experience.
• They are trusted, professional, and empathetic in-home care providers.
• They are highly flexible with scheduling and can accommodate short notice.
• The Caregiver On-the-Go program is amazing.
• They exemplify the gold standard in home health care.

Cons

• They are uncaring about their clients.
• They sent many unqualified caregivers who knew nothing about caregiving for the ill or elderly.
• Some caregivers left when they saw my husband could not walk by himself.
• They had not been told anything about the client.
• They just sent anyone who wanted the money.
• Many times a caregiver was scheduled but they called minutes before arrival and cancelled with no replacement.
• Caregivers were often late, if they did come, and there was no replacement offered when needed.
• They charged for the last day a caregiver was supposed to work, claiming the client canceled, which was untrue.

Review

St. Juliana Homecare is best suited for families who want to keep a loved one safely at home with practical, compassionate non-medical support and for seniors who prize responsive, relationship-driven care over one-size-fits-all solutions. The program shines at carefully matching caregivers to personality, routines, and daily needs - light housekeeping, meal prep, transportation, and companionship - while sustaining rigorous background checks and ongoing training. With leadership anchored in nursing experience and deep local knowledge, the organization delivers steady coordination when health events arise, offering a dependable, scalable option for maintaining independence in San Ramon and nearby communities.

Yet this is not the choice for families seeking constant medical oversight, 24/7 live-in nursing, or flawless staffing without a remote risk of gaps. Several reviews flag caregiver variability and scheduling hiccups, particularly on Sundays or during short-notice changes. For households requiring unwavering consistency with a single caregiver every day or needing intensive memory-care supervision around the clock, alternative paths - such as facility-based memory care or more medicalized home-health services - may deliver more predictable coverage and immediate clinical support.

The upside, however, tends to offset these concerns. Clients repeatedly cite fast, responsive communication and thoughtful caregiver matching, along with staff who treat each client with genuine respect and empathy. The administrative team is praised for keeping schedules current, handling billing cleanly, and stepping in with substitutes when a caregiver is unavailable. The nursing-informed leadership adds credibility, helping families feel secure during transitions or medical events. The ability to coordinate transport, errands, and in-home routines translates into real peace of mind, especially during recovery from surgery or while managing dementia and mobility limits.

Caregivers themselves earn frequent praise for warmth, reliability, and practical competence - often going beyond basic tasks to support meals, hygiene, and engaging activities. A notable strength is the agency's commitment to fit; when a mismatch is evident, families are steered toward the right solution, protecting safety and budget. Distinct programmatic touches - after-hours access, visit notes, flexible scheduling - and value-added elements like veteran discounts and transparent pricing reinforce the impression of a solid value. The Caregiver On-the-Go option and related conveniences differentiate the agency for families juggling medical appointments and travel needs.

For decision-makers, the practical path is to start with a clear care plan and request a dedicated care coordinator. Verify there is a named point person, confirm weekend and after-hours coverage, and insist on regular visit notes to maintain visibility. Inquire about caregiver matching processes, substitution policies, and the steps taken if a caregiver calls in sick. Given the strong testimony about compassionate aides, consider a trial period with periodic reviews to adjust the team as needs evolve. If budgeting matters, explore available discounts and the overall affordability against local alternatives without sacrificing care quality.

Ultimately, St. Juliana Homecare represents a principled, capable partnership for families seeking trustworthy in-home support that emphasizes respect, communication, and a personalized fit. It works best when there is time to refine care teams and when access to nurse-led guidance at intake adds confidence. Those requiring unwavering 24/7 attention, highly specialized memory-care programming, or intensive clinical oversight may want to compare facility-based options or other home-health arrangements. For suitable cases, this provider offers a credible, dependable path to extending independence, reducing caregiving burden, and keeping loved ones safely in their own home.

This part of San Ramon, California, offers a variety of amenities and services that cater to the needs of seniors. With several physicians, hospitals, and pharmacies in close proximity, residents have easy access to medical care. The abundance of parks provides opportunities for outdoor activities and leisurely walks. Additionally, there are numerous dining options ranging from casual eateries like Chili's Grill & Bar and Chick-Fil-A to more upscale establishments like Lazy Dog Restaurant & Bar. For those seeking spiritual fulfillment, there are places of worship nearby such as Fountain Christian Fellowship and New Beginnings Church. Transportation is also convenient with the Dublin/Pleasanton BART Station just a mile away for easy access to other parts of the Bay Area. Overall, this area offers a well-rounded living environment for seniors looking to enjoy their retirement years with ease and convenience.

Physicians

• Alex Anastasiou, DO (0.3 miles)
• Tri-Valley Orthopedic Specialists (0.4 miles)
• Foothill Optometric Group (0.9 miles)
• Golden State Dermatology (0.9 miles)
• Ramford Ng, MD (0.9 miles)
• Webster Outpatient Surgery Center (1 miles)
• California Center for Sleep Disorders (1.1 miles)

Parks

• Pleasanton Sports Park (0.4 miles)
• Emerald Glen Park (1.8 miles)
• Souyen Park (5.4 miles)
• Jack Williams Park (6.1 miles)
• San Ramon Central Park (6.4 miles)
• Independence Park (6.7 miles)
• Robert Livermore Park (7 miles)

Restaurants

• Chili's Grill & Bar (0.6 miles)
• Black Bear Diner Pleasanton (0.9 miles)
• Chick-Fil-A (1.1 miles)
• In-N-Out Burger (1.2 miles)
• Applebee's (1.2 miles)
• Lazy Dog Restaurant & Bar (1.2 miles)
• McDonald's (1.6 miles)

Cafes

• Bill's Cafe (0.7 miles)
• Starbucks (0.9 miles)
• Starbucks (1.3 miles)
• Starbucks (1.4 miles)
• Inklings Coffee & Tea (2.1 miles)
• Panera Bread (2.3 miles)
• Boba Bliss (3.5 miles)

Pharmacies

• Rite Aid (0.8 miles)
• CVS Pharmacy (1.2 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.4 miles)
• CVS Pharmacy (2.5 miles)
• Tak Yuan Herbal (2.6 miles)

Hospitals

• Ucsf Medical Center (0.9 miles)
• Valleycare Health Systems (0.9 miles)

Places of Worship

• Fountain Christian Fellowship (1 miles)
• New Beginnings Church (4.8 miles)
• Wat Buddhanusorn (9.2 miles)

Transportation

• Dublin/Pleasanton BART Station (1 miles)
• U-Haul Moving & Storage of Dublin (1.3 miles)
• West Dublin/Pleasanton BART Station (2 miles)
• Union City BART Station (9.5 miles)

Theaters

• Regal Hacienda Crossings Screenx, Imax & RPX (1.2 miles)
• Livermore Cinemas (7 miles)
• Century Blackhawk Plaza (7.8 miles)