Information last verified:
3220 Marilyn Court, Pleasanton, CA 94566
For more information about senior living options: (844) 490-3973
The Parkview has been a blessing for the entire family. The Parkview staff have consistently shown a high level of professionalism. The staff genuinely care for the residents, making The Parkview feel like a clean and warm, cared-for community. The Parkview went above and beyond during a special family occasion, providing a spacious and nicely appointed room free of charge. The Parkview is bright, airy, and inviting, with a friendly and accommodating staff. The Parkview is an outstanding place for senior or memory care, with knowledgeable and caring staff. Patrick Leung was helpful and generous with his time.
The facility allowed repeated falls for a resident with Parkinson's dementia, totaling 13 incidents. It evicted him after the final fall, labeling him a "fall risk" and failing to revise his care. It violated eviction procedures by not giving a 30-day notice and informing the family while out of the country. The lack of empathy during a vulnerable time was deemed inexcusable. There was no backup generator during a power outage, leaving a resident stuck in an elevator for hours and others in the dark. Caregivers were understaffed and many were not certified CNAs, causing inadequate care and hygiene. Medication was not consistently dosed at the same times.Parkside Manor in Pleasanton is best avoided for seniors who require reliable supervision, dignified dementia care, and steady, compassionate leadership. The reviews present a stark, consistent warning: safety gaps, chronic understaffing, and a governance style that struggles to respond to clear care needs. For families evaluating options, Parkside Manor offers little assurance of predictable daily support or proactive problem-solving. Those with a loved one who has Parkinson’s dementia or other cognitive challenges will want to look elsewhere, as the evidence suggests this setting cannot reliably deliver the steady oversight, timely medication administration, or respectful handling of sensitive situations that such conditions demand. If a placement is being weighed primarily by cost or convenience, it should be paired with a rigorous contingency plan, because this community does not demonstrate the protective infrastructure that most families expect. In short, Parkside Manor is not a confident choice for the broad aging population; it is not a strong fit for anyone prioritizing safety, dignity, and dependable care.
On the safety front, the issues are structural and procedural, not incidental. A resident with a history of multiple falls over several months underscores a failure to adapt care to growing risk, and an eviction after the final fall marks a serious breach of trust and continuity. The absence of a 30-day notice, coupled with discharging a loved one while they’re hospitalized, leaves families scrambling and erodes confidence in the facility’s governance. The request that a private 24/7 nurse be hired as a condition to regain access is ethically dubious and practically untenable for most families. The absence of a backup generator during a summer power outage, the elevator incident, and residents left in the dark are vivid illustrations of vulnerabilities that go beyond isolated incidents, they signal a systemic risk to residents’ well-being. Understaffing and a pattern of caregivers deferring care rather than delivering proactive assistance further compounds the danger, especially for residents with cognitive conditions who rely on consistent cues and hands-on help.
Medication management and daily care emerge as persistent fault lines. Inconsistent dosing times and irregular administration create real hazards for seniors with chronic conditions and those who require precise routines. Hygiene lapses, visible grooming neglect and sanitation concerns, undercut dignity and health, particularly for residents with higher care needs. More troubling still is the reported experience of racism from other residents, dismissed by leadership as health-issue-related blame rather than accountability. The leadership’s apparent reluctance to acknowledge harm or to provide timely, empathetic responses compounds the risk and signals a troubling cultural deficit. The pattern of unaddressed concerns, with a director who appears slow to engage and the Ombudsman step-in as a corrective measure, paints a picture of a facility where residents’ families must fight for basic decency and safety rather than relying on steady, compassionate management.
These deficiencies do not exist in a vacuum; they translate into lived, daily risk. Eviction policies, the hospital discharge squeeze, and the lack of reliable care plans force families into crisis decision-making rather than enabling a planned, dignified transition for a loved one. The combination of unsafe conditions, inconsistent care, and governance gaps elevates stress levels and erodes trust far beyond what any family should endure when seeking a comfortable, secure home for aging relatives. The reality is that the negative experiences outlined by multiple families overshadow any potential practical benefits, if a facility cannot guarantee basic safety, predictable medication management, and respectful, transparent communication, then the perceived conveniences of cost or location lose all their appeal.
In contrast, nearby The Parkview Assisted Living in Pleasanton demonstrates what a well-run operation looks like in this market. Families consistently praise Parkview for a warm, clean, and welcoming environment, where staff know residents by name and communicate in ways that reassure loved ones. The level of professionalism across med-techs, dining, administration, and housekeeping creates a foundation of trust that Parkside Manor’s reviews do not show. The Parkview’s health-service integration, through Pine Park Health Services, delivers routine medical checkups and lab work without forcing families to organize separate trips, a practical advantage that reduces stress and logistical burden. The ability to host large family gatherings and provide spaces that support meaningful connections further illustrates a culture of resident-centered care, one that emphasizes community as well as safety.
For families navigating this decision, the practical takeaway is clear: prioritize communities that demonstrate reliable staffing, transparent governance, and a track record of safeguarding residents’ dignity and health. Before considering Parkside Manor, demand concrete evidence of staffing ratios, caregiver qualifications, care plans tailored to cognitive impairment, and documented procedures for falls, medication timing, and resident transitions. Seek proof of prompt leadership response to concerns and a clear escalation path for family questions. If these assurances cannot be obtained, pivot to proven alternatives such as Parkview or other well-regarded communities that balance affordability with high-quality, proactive care. The goal is not merely a pleasant environment but a consistently safe one, where daily routines are predictable, concerns are addressed promptly, and residents can age with dignity under steady, compassionate oversight.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Metropolitan Oakland International (18 miles away) San Jose International (22 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Parkside Manor in Pleasanton, CA is a cozy and inviting board and care home that provides exceptional care and support for seniors. Our community offers a range of amenities to ensure the comfort and well-being of our residents.
Our fully furnished rooms provide a comfortable living space for our residents, while our dining room offers delicious meals prepared with special dietary restrictions in mind. Housekeeping services are also provided to maintain a clean and tidy environment.
At Parkside Manor, we understand the importance of outdoor space and have created a beautiful garden where residents can relax and enjoy nature. Wi-Fi/high-speed internet is available throughout the community to keep residents connected with their loved ones.
Our dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that residents receive the necessary medical attention. Medication management is provided to ensure medication schedules are followed accurately.
We believe in creating an engaging and stimulating environment for our residents. Scheduled daily activities are offered to promote social interaction and enhance physical and mental well-being.
In addition to our outstanding care services, Parkside Manor benefits from its convenient location. Our community is surrounded by numerous cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures easy access to amenities and services that enrich the lives of our residents.
At Parkside Manor in Pleasanton, CA, we strive to create a warm and supportive environment where seniors can live comfortably while receiving the care they deserve.
Parkside Manor is located at 3220 Marilyn Court, Pleasanton, CA 94566 in Alameda County, California
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