Shandin Hills Behavioral Health Center in San Bernardino, CA
SaveInformation last verified:
4164 North 4th Avenue, San Bernardino, CA 92407
For more information about senior living options: (844) 490-3973
The reviewer loved being there and misses the staff. The reviewer is fond of Shandin Hills. The reviewer recalls that Peaches helped them during their time and hopes for a reunion. The reviewer notes that the facility was clean and had great food. The reviewer expresses affection for Peaches and says they love them.
The reviewer states that a nurse smashed their nose on a trash can and almost broke it. The reviewer describes the place as worse than an animal shelter, with a tall fence and spikes. They say some staff have little or no education to help people with mental illness. They claim some patients are allowed to keep contraband while others are prohibited. They note very limited activities, that cans are used as ashtrays, and there is only a small television room for many patients. They report no shade on rainy or hot days and doors that fail during electricity outages, putting patients at risk of leaving. They describe the environment as horrible and say some employees treat residents like nobodies. They say the experience has caused lasting trauma.This community is best suited for families seeking a low-cost, basic behavioral health setting where structure and routine are the dominant operating principles. It works for residents who can tolerate a regimented environment and who prioritize cleanliness and predictable meals over sophisticated programming or highly individualized care. In practical terms, it is a fit for someone whose care needs are not exceptionally complex, and where family or caregiver oversight can be maintained to monitor daily care and safety. The appeal rests less on specialty programming and more on the stability of a straightforward, orderly facility that minimizes chaos and disruption.
Those considering alternatives should take a hard pass if the priority is robust clinical staffing, trauma-informed care, and advanced therapeutic options. The history reflected in the feedback raises red flags for anyone managing a resident with significant safety concerns, past trauma from institutional settings, or chronic behavioral health needs that require highly trained clinicians and diverse activities. Prospective families should look elsewhere if they demand strong enforcements around resident rights, modern safety features, and a waste-to-fun balance that includes engaging, varied programming. If a loved one needs vigilant security, consistently educated mental health professionals, and a capacity for nuanced, individualized treatment, this isn’t the right match.
The clearest strengths are cleanliness and reliability of basic provisions. Several reviews point to a facility that is physically clean and that offers dependable meals, which can reduce weekly stress for families choosing a centralized living option. There are anecdotes of staff members who have been helpful and kind, and a sense that some residents experience meaningful moments with caregivers. In a setting where daily logistics and meals are part of the care equation, these steady, tangible positives matter. For families who want a predictable, well-maintained place where basic comfort is reliably delivered, this counts as a real, practical upside.
However, the main drawbacks overwhelm the apparent strengths. The most troubling themes center on safety, staffing quality, and the overall therapeutic milieu. Former residents recount traumatic, even alarming experiences with staff, including severe grievances about how care was administered and how rules were enforced. Reports of staff with limited education to address mental health needs, inconsistent handling of contraband, and restricted activities paint a picture of a facility that struggles to create a therapeutic, dignity-centered environment. The environment itself is described as claustrophobic and under-resourced: small activity spaces, limited shade, and a looping sense of confinement reinforced by architectural features like high fences and even, in some accounts, unreliable door systems during outages. These factors combine to create stress, diminutive engagement, and genuine safety concerns for residents.
When weighing pros against cons, the positive elements tend to offer only partial offset. Cleanliness and reliable meals provide short-term comfort and structural clarity, but they do not compensate for the risk factors associated with safety lapses, a constrained activity calendar, and variable staff competence. For someone who already carries fragility from mental health challenges, the reported gaps in staff training, the presence of contraband among some residents, and the perception that certain care practices dehumanize rather than support can undermine progress and trust. The best-case scenario is a setting where care is steady and predictable, but in this case those conditions coexist with significant risk signals that many families cannot ignore.
Decision guidance follows a clear path: prioritize safety, staff expertise, and available therapeutic programming over convenience or cost. Before moving forward, request a candid tour that emphasizes resident rights, incident reporting protocols, and the specifics of crisis management. Ask for current staff-to-resident ratios, detailed credentialing information, ongoing trauma-informed care training, and examples of individualized care planning. Scrutinize the activity calendar, opportunities for meaningful engagement, and the availability of therapeutic modalities beyond basic group activities. Contact current and former residents or families to gauge day-to-day experiences, and compare with nearby facilities that offer higher ratings, stronger staffing, and more robust safety assurances. If choosing this community, insist on a concrete safety plan, regular independent oversight, and a transparent mechanism for addressing grievances.
In sum, this center presents a pragmatic option for families prioritizing affordability, cleanliness, and predictable routines, with a caveat: the care environment described by many residents raises serious questions about safety, staff competence, and meaningful engagement. Alternatives should be seriously considered whenever trauma history, ongoing behavioral health needs, or the insistence on robust programming and demonstrable trauma-informed care are non-negotiable. The recommendation is to approach the decision with disciplined scrutiny, to verify safety and staffing claims in real time, and to weigh whether the potential ease of access and cost savings genuinely translate into the sustained well-being and dignity a loved one deserves.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (18 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Shandin Hills Behavioral Health Center is an assisted living community located in San Bernardino, CA. This community specializes in providing skilled nursing care to residents who require round-the-clock supervision and assistance with daily activities.
The center offers a range of amenities to ensure the comfort and convenience of its residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet. There is a dining room where residents can enjoy delicious meals prepared by the staff, and special dietary restrictions can be accommodated. Housekeeping services are provided to maintain a clean and organized environment.
The community also features outdoor space, including a garden, where residents can relax and enjoy the fresh air. Move-in coordination is available to assist new residents with their transition into the community.
Care services at Shandin Hills Behavioral Health Center include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers. The staff coordinates with health care providers to ensure that residents receive comprehensive care. Medication management is offered to ensure that medications are taken properly.
In addition to physical care, the center also provides a mental wellness program to support the emotional well-being of its residents.
For added convenience, transportation arrangements can be made for medical appointments, and there are nearby cafes, pharmacies, physicians' offices, restaurants, theaters, and hospitals in close proximity to the community.
Overall, Shandin Hills Behavioral Health Center provides a comprehensive range of services and amenities designed to enhance the quality of life for its residents in a supportive and caring environment.
This part of San Bernardino, California, offers a variety of amenities that may be appealing for senior living. With multiple pharmacies, physicians' offices, hospitals, and transportation options nearby, residents have easy access to healthcare services. Additionally, there are several restaurants, cafes, and theaters within a short drive for dining and entertainment options. Parks and places of worship are also conveniently located in the area. Overall, this neighborhood provides a range of resources and activities for seniors looking to lead an active and comfortable lifestyle.
Shandin Hills Behavioral Health Center is located at 4164 North 4th Avenue, San Bernardino, CA 92407 in San Bernardino County, California
Shandin Hills Behavioral Health Center on seniors.fyi includes 5 photos including images showing dining, windows, bedroom, outdoors, exterior, office, waiting area, window blinds, and more.
Shandin Hills
San Bernardino, CA
Nearby pharmacies, physicians, restaurants, theaters, and hospitals.
Hillcrest Nursing Home
San Bernardino, CA
Extensive on-site amenities and 24/7 care support.
Vintage at Kendall
San Bernardino, CA
Quiet, well-kept community with welcoming common spaces and active social opportunities.
North Haven Care Facility
San Bernardino, CA
Specialized memory care with private rooms and competitive pricing.
Arrowhead Healthcare Center
San Bernardino, CA
Extensive amenities and 24/7 supervision with transportation and engaging activities.
Arrowhead Home
San Bernardino, CA
Clean, well-maintained with attentive staff; Medi-Cal accepted.
Villas At San Bernardino
San Bernardino, CA
Friendly, caring staff with engaging activities and high-quality dining in a clean, home-like setting.
Loma Linda Springs
Loma Linda, CA
Clean, well-maintained grounds with friendly staff and affordable options.
Brookdale Loma Linda
Loma Linda, CA
Friendly staff, clean facilities, and an active community with spacious rooms.
Exploring the Path to Senior Living: A Comprehensive Look at Independent Living and Assisted Living
The article examines senior housing options, detailing the distinctions between independent living and assisted living, along with the emerging "independent assisted living" model that blends both approaches. It highlights the importance of assessing individual needs, preferences, and financial factors in making informed decisions about suitable living arrangements for seniors.
The deductibility of assisted living expenses on taxes hinges on factors like the individual's medical condition and service nature, typically requiring the resident to be "chronically ill" per IRS definitions. Taxpayers may deduct eligible medical expenses related to personal care services but generally not rent unless primarily for medical care, and they should maintain thorough documentation to support claims while considering itemizing versus standard deductions.
Assisted Living Support for Veterans: A Complete and Detailed Overview
The guide highlights the importance of assisted living facilities for aging veterans needing daily support, discusses unique challenges they face, and outlines available financial assistance from the VA, including the Aid and Attendance program. It emphasizes understanding eligibility criteria and navigating the VA system to access necessary benefits effectively.
Interior
Outdoors
Bedroom
Exterior
Office
Is Assisted Living Deductible on Your Taxes? Understanding the Complexities of Assisted Living Expenses and Deductions