Shandin Hills Behavioral Health Center in San Bernardino, CA
Save4164 North 4th Avenue, San Bernardino, CA 92407
For more information about senior living options: (844) 490-3973
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The reviewer is fond of Shandin Hills. The place is clean and has great food.
The reviewer claims the nurse smashed his nose on a trash can and almost broke it. The place is described as worse than an animal shelter. The showers were cold for the kids, and they had to shower on the same day. Privileges were based on points and could be taken away even if nothing was done. Lunch consisted of a packed sandwich with flavorless vegetables. The facility was surrounded by a tall fence with spikes, making it feel like a prison. Some staff have little or no education to help mental illness patients. The environment is described as horrible and staff treat residents like nobodies.Shandin Hills Behavioral Health Center in San Bernardino is best suited for families that must secure inpatient stabilization for an adolescent in a highly structured, safety-first environment. It is a narrow fit for crisis stabilization where the primary need is containment, routine, and supervision rather than therapeutic nuance or trauma-informed care. The reviews reflect a setting that centers on control and predictability, with a clear emphasis on managing behavior through rules and consequences. If stability and safety are the explicit goals and there are limited alternative options, this center may be considered. If, however, the aim is healing through a modern, patient-centered approach, the fit quickly narrows.
Families should weigh alternatives carefully. Those seeking a trauma-informed, developmentally sensitive program with robust family involvement, diverse activities, and consistently well-trained clinical staff should look elsewhere. Contemporary adolescent inpatient care often emphasizes evidence-based therapies, peer engagement, and safer, more comfortable environments. If a child or teen has a history of trauma linked to custodial care or if there is concern about staff education and up-to-date practices, other facilities or community-based options are likely to offer more constructive pathways. In short, this is not a universal solution for mental-health treatment in youth.
On the positive side, cleanliness and food quality emerge as practical, tangible strengths. In a setting where daily life can feel punitive or monotonous, keeping a facility tidy and providing reliable meals can support basic well-being and reduce one axis of dissatisfaction. For families with very limited options, these small, consistent comforts may feel meaningful. However, these hygiene-and-meal benefits do not compensate for deeper concerns around safety, therapeutic credibility, or the quality of the clinical environment. The overall impression from multiple accounts is that cleanliness and nourishment are about the most reliable positives amid a cluster of serious drawbacks.
The core cons, by contrast, are substantial and repeatedly described. Traumatic memories tied to past experiences at the center cannot be dismissed as minor flaws; they signal fundamental problems in safety and trust. Reports of staff with limited formal training to address mental illness, inconsistent activity offerings, and rare opportunities for meaningful engagement depict a program that struggles to provide therapeutic progress. The facility's physical design - high fences, power-dependent doors, limited shade, and crowded common spaces - raises real concerns about safety, privacy, and the ability to de-escalate crises. The presence of contraband among some residents, while others are restricted, underscores a governance gap that erodes confidence in daily safety.
When weighing the few advantages against the heavy, persistent drawbacks, the pros fail to offset the main cons in a meaningful way. A clean, decent meal does not compensate for the risk of re-traumatization, the perception of punitive discipline, or the uncertainty about staff qualifications and safety safeguards. For families prioritizing trauma-sensitive care, transparent rights protections, and a stimulating, age-appropriate program, this setting falls short. The decision hinges on whether crisis stabilization with stringent control is the sole available option or if more holistic, evidence-based adolescent programs exist nearby.
In practical terms, families considering Shandin Hills should seek concrete, up-to-date information before enrollment. Demand clerks and clinical leaders outline current staffing ratios, staff training in adolescent psychiatry, and the facility's trauma-informed practices. Inquire about patient-rights protections, grievance procedures, daily activity schedules, and opportunities for family involvement. Compare with nearby inpatient programs and comprehensive outpatient or partial hospital options. If proceeding, insist on a clear, written treatment plan with measurable goals, an explicit safety protocol for outages or alarms, and a realistic plan for transition out of inpatient care. Overall, this facility sits on the margins: usable only when other paths are unavailable, and even then, with strong caveats about safety, engagement, and genuine therapeutic potential.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (18 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Shandin Hills Behavioral Health Center is an assisted living community located in San Bernardino, CA. This community specializes in providing skilled nursing care to residents who require round-the-clock supervision and assistance with daily activities.
The center offers a range of amenities to ensure the comfort and convenience of its residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet. There is a dining room where residents can enjoy delicious meals prepared by the staff, and special dietary restrictions can be accommodated. Housekeeping services are provided to maintain a clean and organized environment.
The community also features outdoor space, including a garden, where residents can relax and enjoy the fresh air. Move-in coordination is available to assist new residents with their transition into the community.
Care services at Shandin Hills Behavioral Health Center include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers. The staff coordinates with health care providers to ensure that residents receive comprehensive care. Medication management is offered to ensure that medications are taken properly.
In addition to physical care, the center also provides a mental wellness program to support the emotional well-being of its residents.
For added convenience, transportation arrangements can be made for medical appointments, and there are nearby cafes, pharmacies, physicians' offices, restaurants, theaters, and hospitals in close proximity to the community.
Overall, Shandin Hills Behavioral Health Center provides a comprehensive range of services and amenities designed to enhance the quality of life for its residents in a supportive and caring environment.
This part of San Bernardino, California, offers a variety of amenities that may be appealing for senior living. With multiple pharmacies, physicians' offices, hospitals, and transportation options nearby, residents have easy access to healthcare services. Additionally, there are several restaurants, cafes, and theaters within a short drive for dining and entertainment options. Parks and places of worship are also conveniently located in the area. Overall, this neighborhood provides a range of resources and activities for seniors looking to lead an active and comfortable lifestyle.
Shandin Hills Behavioral Health Center is located at 4164 North 4th Avenue, San Bernardino, CA 92407 in San Bernardino County, California
Shandin Hills Behavioral Health Center on seniors.fyi includes 5 photos including images showing bedroom, dining, windows, palm trees, outdoors, exterior, office, waiting area, and more.
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