Shandin Hills Behavioral Health Center

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Shandin Hills Behavioral Health Center

4164 North 4th Avenue, San Bernardino, CA 92407

For more information about senior living options: (844) 490-3973

2.4 from 10 reviews
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Assisted Living Skilled Nursing Facility

Overall Review of Shandin Hills Behavioral Health Center

Pros

  • pro The facility is clean and has great food.
  • pro Peaches is remembered for helping the author during their time.

Cons

  • pro A nurse allegedly smashed the resident's nose on a trash can, almost breaking it.
  • pro The place is described as causing additional trauma and failing to help with the mental illness, with residents exposed to multiple medications.
  • pro It is not a good place for a loved one who suffers from mental illness.
  • pro Some staff have little or no education to help people with mental illness.
  • pro The facility offered very limited activities and had inadequate recreational amenities.
  • pro The environment is described as horrible, with some employees treating residents like nobodies.

Review

A lot of what's been shared about this place reads like a cautionary tale from someone who spent a formative, difficult stretch of adolescence there. The memory center around a time when the person was just a kid, roughly in the mid-teens, and a place that was supposed to help with mental health care but instead left deep, lasting scars. There's a specific, painful incident that's hard to shake: a nurse allegedly smashed their nose into a trash can, an act that nearly broke it. That moment isn't just a moment; it set the tone for years of distrust, fear, and a sense that safety and care were far from guaranteed.

The environment described is stark and unsparing. The child was in a setting with as few as two showers, and the regimen of care was intertwined with significant discomfort and isolation. Being away from their mother during a period that was already overwhelming only magnified the sense of abandonment and vulnerability. Medically, there was a heavy load of prescription medications dumped into a single period of time - Paxil, Buspar, Zyprexa, and Depakote - that contributed to a feeling of being overwhelmed and perhaps sedated, rather than supported and understood. The combination of treatment pressure and the emotional strain of separation left an enduring impression of a system that treated symptoms more than the person.

Discipline and control appear to have been central to daily life. Privileges were earned or lost through a point system, and the narrative suggests a troubling possibility that privileges could be stripped even if the person hadn't actually done something wrong or was provoked. Meals reflected a harsh, utilitarian routine: a packed sandwich for lunch, vegetables described as canned or bland, and a sense that nourishment wasn't the focus so much as control. The overall tone casts the facility as a place where routine and rights were traded away for order, rather than a nurturing environment that encouraged growth and healing.

The physical and logistical setup reinforces that impression. The facility was surrounded by a tall fence with spikes, a barrier that made it feel like an enclosure rather than a place of care. There's a sense of confinement: you couldn't see inside from the outside, and there are mentions of automatic doors that could fail during power outages, leaving patients at risk of wandering or escaping. There was little shade on hot days or rain protection on bad days, and outdoor spaces were limited or non-existent, contributing to a sense of being caged and cut off from the outside world. The daily life inside also carried safety concerns - limited activities, cans used as ash trays, and a cramped television room meant to entertain 90 patients at once - elements that suggested a routine more about containment than engagement.

Staffing and the quality of care come through as highly variable in these accounts. Some staff are described as having little or no education or preparation to support people with mental illness, while there are anecdotes about inconsistencies in what's allowed or not allowed - contraband, for example, being permitted for some patients and prohibited for others. The general atmosphere is described as harsh and impersonal in places, with a sense that patients were sometimes treated more like problems to manage than people with needs. The negative aspects - limited activities, a sterile daily grind, and a sense of powerlessness - are contrasted against occasional acknowledgments that the place could be clean and that the food, at times, was satisfactory.

As with any complex memory, there are elements that don't fit into a purely negative picture. Some reviewers recall a cleaner facility and better food, and there's a personal note of warmth in one particular line of memory - an individual referred to as "Peaches" who apparently offered help and support during the toughest times. That thread of connection is important enough that the writer asks about reunion dates and contemplates reaching out to the main office to arrange a gathering. It speaks to a longing for human connection and a sense that, even within a painful past, there were moments of kindness that mattered and linger.

In the end, the collection of memories paints a fragmented portrait of a place that earned its reputation as a place of healing for some and as a source of trauma for others. The comments come together to form a powerful testimony about how care can falter in fundamental ways: through violence, cold routines, and a punitive system that could feel more punishing than protective. They also acknowledge that cleanliness and some aspects of the environment could be better than expected, offering a complicated picture of a facility that touched many lives in profound and lasting ways. The closing sentiment is a raw mix of hurt, memory, and the stubborn ache for connection - a reminder that the impact of such experiences can resonate long after the doors have closed.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ontario International (18 miles away) Ontario International (18 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Shandin Hills Behavioral Health Center is an assisted living community located in San Bernardino, CA. This community specializes in providing skilled nursing care to residents who require round-the-clock supervision and assistance with daily activities.

The center offers a range of amenities to ensure the comfort and convenience of its residents. Each room is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet. There is a dining room where residents can enjoy delicious meals prepared by the staff, and special dietary restrictions can be accommodated. Housekeeping services are provided to maintain a clean and organized environment.

The community also features outdoor space, including a garden, where residents can relax and enjoy the fresh air. Move-in coordination is available to assist new residents with their transition into the community.

Care services at Shandin Hills Behavioral Health Center include 24-hour supervision, assistance with activities of daily living such as bathing and dressing, as well as transfers. The staff coordinates with health care providers to ensure that residents receive comprehensive care. Medication management is offered to ensure that medications are taken properly.

In addition to physical care, the center also provides a mental wellness program to support the emotional well-being of its residents.

For added convenience, transportation arrangements can be made for medical appointments, and there are nearby cafes, pharmacies, physicians' offices, restaurants, theaters, and hospitals in close proximity to the community.

Overall, Shandin Hills Behavioral Health Center provides a comprehensive range of services and amenities designed to enhance the quality of life for its residents in a supportive and caring environment.

Nearby Places of Interest

This part of San Bernardino, California, offers a variety of amenities that may be appealing for senior living. With multiple pharmacies, physicians' offices, hospitals, and transportation options nearby, residents have easy access to healthcare services. Additionally, there are several restaurants, cafes, and theaters within a short drive for dining and entertainment options. Parks and places of worship are also conveniently located in the area. Overall, this neighborhood provides a range of resources and activities for seniors looking to lead an active and comfortable lifestyle.

Pharmacies

  • Rite Aid (0.6 miles)
  • CVS Pharmacy (1.3 miles)
  • Cbc Community Pharmacy (2.7 miles)
  • CVS Pharmacy (3.3 miles)
  • Diamond Collective 20 Cap (3.8 miles)
  • Family Pharmacy (4 miles)
  • Don's Drugs (4.3 miles)

Restaurants

  • McDonald's (1.3 miles)
  • Wienerschnitzel (1.3 miles)
  • Amapola Rico Taco (3.4 miles)
  • Del Taco (4.2 miles)
  • In-N-Out Burger (4.2 miles)
  • In-N-Out Burger (4.3 miles)
  • Serrano Vista Cafe (4.8 miles)

Physicians

  • Yukom Patient Group (2.4 miles)
  • Primary Care Medical Group of Inland Empire (2.8 miles)
  • Kohut Psychiatric Associates (2.8 miles)
  • Jo David DDS (2.9 miles)
  • California Eye Specialists (3.1 miles)
  • Palm Imaging Institute (3.2 miles)
  • San Bernardino Eye Specialists (3.2 miles)

Hospitals

  • Pacific Park Convalescent Center of San Bernardino (2.9 miles)
  • Vantage Oncology (3 miles)
  • San Bernardino Medical Group (3.3 miles)
  • Mountain View Surgery Center (8.4 miles)
  • Loma Linda Ambulatory Care Center (8.7 miles)
  • Jerry L Pettis Memorial (9 miles)

Theaters

  • Regal San Bernardino & RPX (4.4 miles)
  • Cinemark Renaissance Marketplace and XD (5.7 miles)
  • Mountain Grove 16 (8.9 miles)

Cafes

  • Viva La Boba (4.5 miles)
  • Starbucks (4.8 miles)
  • Starbucks (5.5 miles)
  • Klatch Coffee (7.4 miles)
  • Starbucks (7.5 miles)
  • Starbucks (9.1 miles)

Transportation

  • San Bernardino Transit Center (4.9 miles)
  • The Colton Diamonds (7.2 miles)
  • Metrolink Fontana Station (9 miles)

Parks

  • Paakuma Park (6.1 miles)
  • Fergusson Park (6.4 miles)

Places of Worship

  • Crosswalk Church (8.3 miles)
  • Packinghouse Church (8.6 miles)
  • National Association of Seventh Day Adventist Dentists (8.6 miles)

Frequently Asked Questions

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