Arrowhead Healthcare Center in San Bernardino, CA
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4343 North Sierra Way, San Bernardino, CA 92407
For more information about senior living options: (844) 490-3973
The staff are overly nice and go out of their way to ensure guests are comfortable. The facility is clean. It is well run and offers good value for the price. The staff are attentive, great, and very sweet. There is ample parking. They take good care of residents and are very sweet.
The place is described as awful and garbage, with some saying it could drive someone to want to die. The food portions are sometimes small. The facility is very old and lacks modern conveniences. A nurse named Thabatha is described as nasty, and the other nurses are portrayed as lazy and unhappy. Some nurses are rude and unprofessional, yelling at and insulting patients. The place is old and has a terrible smell.Arrowhead Healthcare Center in San Bernardino is best suited for families that prize value, straightforward care, and staff who will go out of their way to make residents comfortable, even when the physical plant feels dated. This community works well for residents who can tolerate an older building and standard, no-frills amenities in exchange for lower costs and transparent operations. It suits caregivers who want reliable daily care and accessible staff, particularly for residents with complex needs or challenging behaviors, where the team has shown the ability to manage difficult cases with patience. In short, it’s a practical option for those who put a premium on attentive staffing and affordability over the glitz of a newer facility.
Those who should look at alternatives are families prioritizing modern infrastructure, consistently uplifting attitudes across all shifts, and a uniformly quiet, fragrance-free environment. If the goal is a facility with contemporary conveniences, updated rooms, and a uniform standard of courtesy from every nurse and aide, Arrowhead’s age and occasional staff friction may be a deal breaker. People who demand perfectly smooth communication and flawless customer service might want to compare other options, as several reviews highlight rude or unhelpful instances among staff at times. For residents with high medical complexity or needs that require specialized programs, exploring facilities with more robust clinical resources could be prudent.
On the upside, the strongest selling points center on care delivery that feels personal and on the ground. Reviewers consistently point to attentive staff, a clean environment, and a willingness to accommodate reasonable requests. The facility also provides straightforward pricing, generous parking, and, in several accounts, high-quality meals alongside transparent operations. These attributes help mitigate the drag of an older building by creating reliable daily rhythms and visible care routines. The positive experiences, quietly supportive aides, steady supervision, and clear communication about what is happening, often balance the downsides of aging amenities and limited high-tech comforts.
However, the downsides are not negligible. The share of reviews citing rude or unprofessional behavior from nurses introduces real concern about consistency of care. An old facility with a noticeable odor, and the perception of outdated conveniences, may erode comfort for some residents and families. These contradictions matter because care quality hinges on staff morale and reliability as much as on policies and menus. In such environments, a few robust shifts can carry the day, but pockets of dissatisfaction aren’t easy to overlook, particularly when family members see conflicts during routine care tasks or meal times.
When considering Arrowhead, families should structure a due-diligence plan. Schedule multiple in-person tours and observe interactions across shifts, including how aides respond to questions and how nurses handle adjustments to care plans. Ask for sample menus to verify consistency in quality, and request recent resident assessments and discharge summaries to gauge responsiveness. Inspect the facility’s odor, cleanliness, and overall upkeep, and verify availability of essential services for residents with higher needs. Pinpoint what changes would be possible and how quickly concerns are addressed. A candid conversation about staffing patterns, response times, and care coordination will reveal how well the promises align with daily reality.
Bottom line: Arrowhead Healthcare Center is a pragmatic choice for families who value attentive staff, transparency, and affordability, especially for residents with complex needs who can thrive with steady, hands-on care. The price advantage and personal attention can offset the weight of an aging building, but not for everyone. Families prioritizing modern rooms, consistently courteous staff, and uniformly positive day-to-day interactions should consider alternatives. For those who can tolerate the drawbacks in exchange for strong caregiving at a reasonable price, Arrowhead stands as a viable option worth a serious visit.
58 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Ontario International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Arrowhead Healthcare Center in San Bernardino, CA, is a premier assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
For residents' convenience and enjoyment, there are various amenities available. These include a beauty salon for haircuts and styling services, cable or satellite TV for entertainment options, community-operated transportation for excursions and appointments, a computer center for internet access and technology use, and a spacious dining room for restaurant-style meals.
The healthcare center also provides various recreational spaces such as a fitness room for exercise activities, a gaming room for socializing and playing games, a garden area for outdoor relaxation, and a small library for reading enthusiasts. Additionally, there is Wi-Fi/high-speed internet available throughout the premises.
Care services at Arrowhead Healthcare Center are designed to promote independence while ensuring residents' well-being. The 24-hour call system ensures that assistance is always available when needed. There is 24-hour supervision provided to ensure safety and security. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management services are available to ensure proper administration of medications. The center also offers special dietary restrictions catering to residents with diabetes or other dietary needs.
Arrowhead Healthcare Center strives to provide an engaging environment with various opportunities for socialization and activities. Concierge services are available to assist residents with any additional needs they may have. Fitness programs are offered to promote physical wellness among the residents. Planned day trips provide exciting outings and exploration opportunities. Resident-run activities encourage engagement within the community, giving individuals the chance to contribute their interests and talents. Scheduled daily activities ensure there is always something fun happening at the center.
Located in San Bernardino, Arrowhead Healthcare Center has convenient amenities nearby including two cafes for dining options close by. Seven pharmacies offer easy access to medication supplies. Eight physicians in the vicinity provide medical care when needed. Additionally, there are eight restaurants nearby for a variety of dining choices. Transportation services are available for easy traveling, and there is a theater nearby for entertainment options. In case of emergencies or medical needs, three hospitals are also located in close proximity.
Overall, the Arrowhead Healthcare Center offers a comfortable and supportive environment where residents can enjoy a wide range of amenities and care services while maintaining their independence and enjoying an active lifestyle.
Arrowhead Healthcare Center is located at 4343 North Sierra Way, San Bernardino, CA 92407 in San Bernardino County, California
Arrowhead Healthcare Center on seniors.fyi includes 5 photos including images showing dining, patio, outdoor furniture, windows, landscaping, parking, outdoor, interior, and more.
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