Loma Linda Springs in Loma Linda, CA

Pros

• The property is beautiful and peaceful, providing a perfect environment to call home.
• The office team is fantastic, with Diana especially helpful, attentive, and positive.
• Maintenance does a great job, always quick and efficient in addressing issues.
• Residents are very happy to live here and would highly recommend it.
• The community is friendly, welcoming, and feels like a forever home.
• Kasy provides excellent service, making the leasing process simple and easy.
• The management team is fantastic, professional, and responsive.
• The amenities and grounds are well-maintained, contributing to a strong sense of community.
• The staff are consistently friendly, respectful, and helpful.
• The location is convenient, near shops and transit.
• Residents feel safe and well cared for by the management.
• The complex supports an active, peaceful lifestyle with a variety of activities.

Cons

• The staff are unfriendly.
• The management is described as unprofessional, unpleasant, nasty, and rude.
• Parking is frustrating, with minimal visitor spaces and tenant parking that is charged separately.
• Maintenance is inconsistent, with some buildings neglected while others are well kept.
• There are reports of discriminatory practices, such as not allowing an adult daughter to reside in an apartment.
• Move-out deposits are sometimes withheld or unjustly charged for carpet and paint.
• Residents feel staff can bend the truth, making it hard to trust what is communicated.
• The property lacks adequate handicap accessibility, including no elevator in multi-story buildings and steep hills.

Review

Loma Linda Springs is best suited for independent seniors 55 and older who want a tranquil, garden-like setting with a built-in social fabric and dependable management. The property’s beauty, lush landscaping, peaceful grounds, and a campus feel, creates a home atmosphere that many residents describe as hard to beat. This is the kind of place where a long-term resident can settle in for years, enjoy an active calendar of social and fitness programming, and rely on a front office and maintenance team that respond promptly. For couples and individuals who don’t require ongoing medical care but want a self-directed lifestyle with accessible conveniences, the community delivers a compelling, practical option. Those who demand guaranteed uniform maintenance across every building or who need sustained, intensive care on-site should consider alternatives where care levels and building standards are guaranteed in every corner of the campus.

The strongest case for Loma Linda Springs rests on its people and its environment. Residents consistently applaud the staff for professionalism, warmth, and responsiveness, especially front-office team members who guide move-ins, handle leasing questions, and coordinate maintenance with calm efficiency. Maintenance is frequently praised for quick turnarounds, which translates into fewer disruptions and more predictable daily living. The grounds, pools, and exercise facilities are not afterthoughts; they are integral to daily life, supporting an active lifestyle with options like water aerobics, chair workouts, and accessible walking paths. The sense of community comes through in everyday interactions, neighbors looking out for one another and a generally peaceful atmosphere at night. The combination of attentive staff, well-kept amenities, and a serene setting makes the everyday lived experience decidedly strong for those who prize a welcoming, neighborly home.

However, the property has undeniable drawbacks that should be weighed carefully. Not all buildings receive the same level of upkeep, and a few residents report uneven maintenance and inconsistent communication from management. Parking is an ongoing friction point: visitor spaces are scarce, tenant spaces can feel rationed, and when maintenance needs access to a parking spot, drivers are steered to street parking. Accessibility is uneven as well, some towers lack elevators, and steep hills can pose real challenges for mobility-impaired residents or visitors. There are isolated concerns about deposits, lease terms, and some tensions around how concerns are addressed, which can erode trust if a resident feels unheard. Taken together, these issues don’t erase the appeal, but they do remind prospective residents that daily convenience and predictable operations depend heavily on the specific building and the current management approach.

The upside of Loma Linda Springs tends to temper these concerns. The recent leadership transition, with a focus on a more proactive and resident-focused management style, has helped restore confidence among long-time residents while keeping newer arrivals connected. When the team is at its best, issues are resolved promptly, and residents experience a genuine sense of accountability. The landscaping and public spaces continue to impress, and the durability of the community’s social fabric remains a core strength: people socialize, participate in activities, and support one another. For many, the result is a practical and comfortable aging-in-place option that offers independence with a safety net of courteous, capable staff and predictable, quality surroundings. In short, the pros, beauty, activity, and a responsive leadership, often offset the cons for residents who place a premium on community and accessibility within a 55+ framework.

For families and seniors who may need more than independent living can reliably offer, alternatives deserve serious consideration. If consistent care across every building, guaranteed elevator access, and uniformly high maintenance standards are non-negotiable, other communities with a stronger, system-wide approach may be a better fit. If daily meals, on-site health services, or a higher level of assistance are critical, a transition to an assisted-living or memory-care setting may be warranted. Those who require robust transportation options, easier parking logistics, or stricter lease-term transparency might find more peace of mind elsewhere. Finally, fixed-income seniors or households seeking explicit affordability programs should compare with options that advertise deeper subsidies or more predictable pricing structures. The key is alignment: the right choice will precisely match medical needs, mobility, and budget realities without sacrificing companionship or security.

Before deciding, a disciplined, boots-on-the-ground approach is essential. Tour during varied times to gauge crowds and noise, and speak with a cross-section of residents about daily life, responsiveness, and what maintenance actually looks like in practice. Probe into unit accessibility, whether the specific apartment you’d lease has elevators or easy ground access, and confirm parking rules, including whether assigned spots exist and how guest parking is handled. Ask for current response times on work orders and the process for handling deposits or lease renewals. Clarify the management structure and any recent improvements to ensure the tone and efficiency match expectations. If these checks land positively, Loma Linda Springs stands out as a practical, dignified home for vibrant, independent seniors who want a welcoming, well-kept environment in Loma Linda.

Places of Worship

• National Association of Seventh Day Adventist Dentists (0.5 miles)
• Crosswalk Church (2.2 miles)
• Azure Hills Seventh-Day Adventist Church (2.4 miles)
• Packinghouse Church (4 miles)
• The Refuge Bible Fellowship (5.6 miles)
• The River Christian Reformed Church (6.1 miles)
• The Labyrinth At Memorial Chapel. University Of Redlands (6.3 miles)

Physicians

• Loma Linda University Children's Hospital (0.6 miles)
• Loma Linda University Physician Referral (0.7 miles)
• Pacific Eye Institute ( Formerly Inland Eye Institute) (1.2 miles)
• Loma Linda University Family Medical Group (1.4 miles)
• Elmer Reymond Symonett (2.1 miles)
• Macias Eye Medical Centers (2.1 miles)
• Bones and Spine Surgery (2.2 miles)

Pharmacies

• Rite Aid (1.1 miles)
• Rite Aid (1.8 miles)
• Walmart Pharmacy (1.8 miles)
• Mountain View Pharmaceuticals (1.8 miles)
• CVS Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• Caremark Rx (2.6 miles)

Restaurants

• Najwa's Mediterranean Cuisine (1.1 miles)
• McDonald's (1.2 miles)
• Poke Bar (1.2 miles)
• BJ's Restaurant & Brewhouse (1.2 miles)
• In-N-Out Burger (1.4 miles)
• A Dong Vietnamese Cuisine (2 miles)
• P&G World Famous Burgers (3.2 miles)

Hospitals

• Jerry L Pettis Memorial (1.3 miles)
• Loma Linda Ambulatory Care Center (2.3 miles)
• Mountain View Surgery Center (2.4 miles)
• San Bernardino Medical Group (5.6 miles)
• Vantage Oncology (6 miles)
• Pacific Park Convalescent Center of San Bernardino (6.3 miles)

Cafes

• Starbucks (1.6 miles)
• Stell Coffee & Tea Company (3.8 miles)
• Starbucks (3.9 miles)
• Starbucks (4 miles)
• Viva La Boba (4.1 miles)
• Starbucks (5.3 miles)
• The Coffee Bean and Tea Leaf (5.3 miles)

Parks

• Leonard Bailey Park (2.5 miles)
• Brookside Park (3.7 miles)

Transportation

• The Colton Diamonds (3.4 miles)
• San Bernardino Transit Center (3.8 miles)

Theaters

• Regal San Bernardino & RPX (4.2 miles)
• Mountain Grove 16 (4.2 miles)
• Studio Movie Grill (5.1 miles)