Maxim of Sacramento - Companion Services

Pros

• They are the best company so far for respite care.
• They always answer calls and provide information requested, and they’ve been with the company since 2014.
• Hailey Neves is the hardest-working, supportive recruiter who goes above and beyond for her candidates.
• The team stands ready to support both clients and care providers, making life easier.
• Maxim Healthcare Services provides excellent and quality care to people with disabilities.
• The staff is responsive, engaging, and committed to the best care.
• They are a family-oriented company with friendly and caring management.
• They offer weekly pay, flexible hours, and mileage reimbursement, making it a great job opportunity.
• They have a 24/7 service line for emergencies and a culture of respect and care.

Cons

• The recruiters are described as unprofessional, rude, and poorly communicative.
• Maxim Healthcare is described as a scam and fraudulent.
• DonLee is an unprofessional nurse who argued with the reviewer.
• The company is described as unprofessional and ineffective.
• Caregivers are frequently no-shows and unreliable.
• Office communication is inconsistent and staff lack coordination.
• Payments are delayed or not paid for trainings.
• Job offers and onboarding are canceled last minute without apology.

Review

This community is best suited for Sacramento families seeking light, non-medical in-home support, companionship, safety monitoring, light errands, and respite care for a loved one who does not require consistent skilled nursing. It can work well when the goal is reliable social interaction and basic daily assistance, provided there is robust oversight from the family and clear boundaries around what the caregiver will and will not handle. For families facing high-acuity medical needs, complex therapies, or equipment-intensive care, this option falls short; look for a provider with proven nursing coverage, stronger care plans, and predictable scheduling.

Alternatives deserve serious consideration for anyone with a history of trust issues or a need for rock-solid reliability. If past experiences with the agency or with similar outfits have raised red flags about honesty, billing, or accountability, it is prudent to compare with more established home health providers or even facility-based options. Those alternatives tend to offer stronger contract terms, more consistent staffing, and better documentation around hours, pay, and care plans. For families managing intricate medical equipment or multiple medications, a provider with a proven track record in skilled nursing is a must.

On the plus side, when the arrangement clicks, the program can deliver meaningful relief. Several reviews point to a responsive nucleus of staff and a broad caregiver pool, which translates into flexible scheduling and the ability to cover shifts when others cancel. Positive experiences frequently center on the best-case scenario: a patient receives companionship, safety checks, and basic coordination without ongoing medical demands. In these instances, families report the ability to secure respite and maintain daily routines with caregivers who show up, listen, and adapt to simple tasks. A few staff members are highlighted for professionalism and empathy, and a 24/7 service line can be a valuable safety net.

The dominant thread of the cons is hard to miss. Complaints repeatedly accuse the operation of mismanagement, inconsistent communication, and unreliable staffing. Reports cite unprofessional recruiters, gaps in onboarding, and unclear information about patients and care expectations. Some families describe rude phone interactions and scheduling churn, including frequent no-call/no-show shifts and last-minute changes. There are also alarming claims of improper hours payment, or of a system that makes it difficult to obtain full patient records or care details. In short, the risk profile is elevated: trust hinges on personnel choice, process discipline, and strict adherence to documented care plans.

Despite the downsides, the key pros can offset some of the chief risks, if approached with discipline. Build reliability by insisting on a single, accountable point of contact and requesting a formal care plan with clearly defined tasks, limits, and escalation steps. Seek to lock in a familiar, vetted caregiver and schedule a short trial period to test compatibility, communication, and responsiveness. Require written commitments on shift coverage, no-call/no-show policies, and timely fulfillment of hours and billing. In parallel, verify background checks, references, and recent performance data; institute periodic check-ins and a simple feedback loop to catch issues early. These controls are essential to transform a variable service into a workable, low-friction support system.

In the end, this option can satisfy families who prioritize flexibility and respite for moderate needs, but it demands proactive management and a cautious tilt toward alternatives when the stakes are high. If a loved one relies on uninterrupted daily care, or if the comfort level with handling potential administrative red flags is low, comparative shopping is non-negotiable. Prioritize agencies with transparent onboarding, consistent staffing, and a track record of reliable, compassionate care. When a match is found, treat it as a two-week pilot with immediate benchmarks, then decide whether to scale up or pivot to a more proven provider.

This part of Sacramento, California is a convenient and accessible area with a variety of amenities nearby. There are several pharmacies within a short distance, making it easy to access necessary medications and healthcare services. Additionally, there are multiple physicians' offices in the vicinity, ensuring that medical care is readily available. The area also offers a selection of restaurants and cafes for dining options, as well as parks for outdoor recreation and relaxation. For entertainment, there is a cinema nearby. In terms of healthcare facilities, there are hospitals within a few miles for any emergency medical needs. Places of worship are also located in the area for spiritual support. Overall, this neighborhood provides a range of services and activities that can contribute to a comfortable and convenient living experience for seniors.

Pharmacies

• Rite Aid (0.3 miles)
• Save Mart Supermarkets (0.7 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.1 miles)
• Kaiser Morse Pharmacy (1.2 miles)
• Rite Aid (1.3 miles)
• Kaiser Pharmacy (1.8 miles)

Physicians

• Griffin & Reed Eye Care (0.5 miles)
• Diagnostic Radiological Imaging (1 miles)
• Joseph R Coscia (1 miles)
• Sacramento Heart & Vascular Medical Associates (1.4 miles)
• Alocozy, M Nadir MD: M Nadir Alocozy, MD (1.7 miles)
• Eye Designs Optometry - Arden (1.8 miles)
• Dermatology Consultants of Sacramento (2 miles)

Restaurants

• Jack's Urban Eats (0.6 miles)
• McDonald's (0.9 miles)
• Leatherby's Family Creamery (0.9 miles)
• In-N-Out Burger (1.4 miles)
• Gordito Burrito - La Riviera (1.9 miles)
• McDonald's (2 miles)
• Denny's (2.1 miles)

Cafes

• Dutch Bros Coffee (0.8 miles)
• Tupelo Coffee House (2.1 miles)
• Dutch Bros Coffee (2.6 miles)
• Temple Coffee (2.8 miles)
• Chocolate Fish Coffee Roasters (2.9 miles)
• Starbucks (3.7 miles)
• Starbucks (4 miles)

Parks

• Oak Meadow Park (1.2 miles)
• Glenbrook Park (1.8 miles)
• McKinley Park (3.3 miles)
• Sutter's Landing Park (3.4 miles)
• Sutter's Landing Dog Park (3.5 miles)
• William B Pond Recreation Area (3.6 miles)
• Mission North Park (3.8 miles)

Theaters

• Country Club Cinema (2 miles)

Hospitals

• Sutter Center for Psychiatry (2.5 miles)
• Greater Sacramento Surgery Center (2.9 miles)
• Walnut Whitney (4.2 miles)

Places of Worship

• Slavic SDA Church (3.5 miles)
• St Francis of Assisi (3.9 miles)