1413 Rowena Way, Sacramento, CA 95864
For more information about senior living options: (844) 490-3973
The Palms On Rowena presents a range of pricing that is notably higher than the averages for both Sacramento County and the broader California region. For a semi-private room, residents can expect a monthly cost of $7,000, which significantly exceeds the county's average of $3,106 and the state's average of $3,333. Studio accommodations are similarly priced at $7,400, compared to Sacramento County's average of $3,865 and California's average of $4,145. Private rooms at The Palms On Rowena are available for $7,600; this figure again stands in stark contrast to Sacramento County's average of $3,686 and California's average of $3,939. Such premium pricing may reflect enhanced services or amenities offered by The Palms On Rowena that cater to residents seeking a higher level of care or lifestyle.
| Floor plans | The Palms On Rowena | Sacramento County | California |
|---|---|---|---|
| Semi-Private | $7,000 | $3,106 | $3,333 |
| Studio | $7,400 | $3,865 | $4,145 |
| Private | $7,600 | $3,686 | $3,939 |
The move-in was smooth, and Alexia provided exceptional assistance. The atmosphere was described as very nice by residents. The maintenance team was quick and efficient at fixing issues. Residents praised Alexia's assistance.
They describe the property as dirty and poorly maintained, with mold in pools and roaches and rodents throughout the buildings and grounds. They say maintenance is lazy and unresponsive, with issues left unresolved and phone calls going unanswered. They report the hot tub doesn't work, and when fixes are attempted, hot tub water is drained into the parking lot, causing a bad smell and tire damage. They note gates (side entry and main entrance) have been broken for months, making the "gated" community not gated. They claim the AC has been broken for over a year, leaving units unbearably hot while the office stays cool. They describe office staff as rude and unhelpful, with management frequently changing and complaints often ignored, including threats of eviction or retaliation. They complain of chronic maintenance delays: missing kitchen cabinet since 2023, water leaks, broken sprinklers causing mud, and other issues that remain unfixed.Across the spectrum of experiences at this property, there are moments that feel promising and others that leave lasting frustration. One reviewer opened on a positive note: move-in was smooth and Alexia provided standout help. That glimpse of good service stands out in a tapestry that otherwise details a long list of ongoing issues. Several residents mention attractive aspects like the atmosphere and the initial impression, but those early positives barely brace against the recurring problems that many tenants describe.
A dominant thread throughout is a pervasive sense of neglect in maintenance and facilities. Reviewers describe mold throughout the community spaces - inside the pools, on rocks in the gym, and even in tanning rooms - along with widespread pest problems, including roaches. The condition isn't limited to interiors; outdoor areas and common spaces are reported as muddy or in disrepair due to broken sprinklers. In one particularly vivid account, the hot tub has not worked for years, and attempts to fix it allegedly culminated in draining hot tub water into the parking lot, creating a hazardous, foul-smelling mess that reached people's tires. The overall tone is that maintenance either cannot or will not address fundamental issues, and when staff say they can't control problems, residents feel they're being placated rather than helped.
Security and gate access are another major flashpoint. Several reviews note that entry gates and side gates are frequently broken, leaving a claimed "gated" community far from secure. There's frustration not only with the persistence of these failures but also with the way gate access is managed - lenders of the new keys, costs for duplicates, and confusing or unhelpful responses from office staff. A resident recounts being told they had already picked up a new gate key, only to be told later that a duplicate would cost money. The sense conveyed is that even when gates are "fixed," they are not reliably reliable, undermining residents' sense of safety.
Management and office interactions emerge as a core grievance, with frequent turnover and inconsistent accountability. One reviewer notes that the last manager seemed more attentive, implying that the current leadership has deteriorated in consistency. The billing and service-records angle features strongly too: eviction notices delivered after rent was paid, checks cashed without proper acknowledgment, and a recurring theme of poor communication from office staff. A striking point repeated by multiple residents is the feeling that management is slow to respond or entirely unresponsive, with several testimonies describing months-long delays in returning calls or emails, and even accusations of rude behavior and "talking in circles." There are explicit mentions of retaliation concerns and a general sense that the people running the front office are not aligned with residents' needs.
Heating, cooling, and overall indoor climate issues compound the frustration. One resident reports their AC unit has been non-functional for over a year, forcing them to endure extreme heat while utilities spike dramatically due to the heat, even as the office environment stays comfortably cool. References to using emergency heat modes as a substitute for proper heating paint a picture of systemic underinvestment in essential systems. The same review highlights the emotional stress this creates, especially for households with young children. The blanket statement that "rent is the obligation" paired with the failure to fix critical systems adds a layer of resentment, making residents feel that basic comfort is treated as a privilege rather than a right.
The broader atmosphere around the property is painted as disrespectful or dismissive at times. A few reviews specifically call out certain individuals by name in hostile terms, suggesting personal tensions and a climate where residents fear retaliation for speaking up. Beyond the interpersonal dynamics, there is a repeated sense that improvements are piecemeal or cosmetic at best, with promises made about fixes that do not endure. One reviewer even lists a long-standing missing kitchen cabinet that has never been fulfilled since moving in, alongside ongoing water leaks and structural issues that degrade daily living conditions.
Finally, there are practical realities that underscore the ongoing discontent. Reviews mention dog waste in common areas, the presence of homeless activity nearby, and the perception that maintenance and management do not coordinate effectively with security and landscaping teams. The most persistent refrain is that, despite occasional quick fixes by the on-site maintenance team, the overall operation feels beleaguered by mismanagement and inconsistent standards. For renters trying to ground themselves in a comfortable home, the contrast between the idealized image of a well-run property and the lived experience described here is striking and troubling.
Taken together, the collection of testimonials portrays a property with a troubling gap between its potential and its daily reality. Positive moments - like a smooth move-in and helpful frontline staff - are overshadowed by repeated failures in essential services: mold and pests in the buildings, nonfunctional hot tubs and HVACs, broken gates and clumsy key management, and an office culture that many residents describe as rude, slow to respond, and sometimes retaliatory. For anyone considering moving here, the landscape painted by these accounts suggests that, beyond attractive common spaces or a pleasant initial impression, there are systemic issues at play that affect safety, comfort, and the daily experience of living in the community.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Sacramento International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Palms On Rowena is an assisted living community located in Sacramento, CA. It offers a board and care home setting for seniors who require assistance with their daily activities. The community provides a comfortable and fully furnished environment for residents to enjoy.
The Palms On Rowena boasts a pleasant dining room where residents can enjoy nutritious meals that cater to special dietary restrictions. The dedicated staff also provides housekeeping services to ensure that the living spaces are always clean and tidy.
Residents have access to outdoor spaces where they can relax and enjoy the gardens. They also have telephone and Wi-Fi/high-speed internet services available for communication and connectivity.
The community offers various care services designed to meet the individual needs of each resident. This includes assistance with activities of daily living, bathing, dressing, transfers, medication management, and coordination with health care providers. Special attention is given to diabetes diets, meal preparation, and service.
Transportation arrangement for medical purposes as well as transportation to doctor's appointments is provided for added convenience.
To enhance the quality of life for its residents, The Palms On Rowena organizes scheduled daily activities. This ensures that there are engaging options for socialization and entertainment within the community.
Additionally, the surrounding neighborhood offers numerous amenities in close proximity. There are 11 cafes, 11 parks, 22 pharmacies, 18 physicians' offices nearby. Residents can easily find dining options at 23 restaurants as well as places of worship within a short distance. For those seeking cultural experiences or medical support, there are also theaters and hospitals nearby.
Overall, The Palms On Rowena provides a comprehensive range of services and amenities designed to meet the needs of seniors requiring assisted living in Sacramento, CA.
The Palms On Rowena presents a range of pricing that is notably higher than the averages for both Sacramento County and the broader California region. For a semi-private room, residents can expect a monthly cost of $7,000, which significantly exceeds the county's average of $3,106 and the state's average of $3,333. Studio accommodations are similarly priced at $7,400, compared to Sacramento County's average of $3,865 and California's average of $4,145. Private rooms at The Palms On Rowena are available for $7,600; this figure again stands in stark contrast to Sacramento County's average of $3,686 and California's average of $3,939. Such premium pricing may reflect enhanced services or amenities offered by The Palms On Rowena that cater to residents seeking a higher level of care or lifestyle.
The Palms On Rowena is located at 1413 Rowena Way, Sacramento, CA 95864 in Sacramento County, California
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