1413 Rowena Way, Sacramento, CA 95864
For more information about senior living options: (844) 490-3973
The Palms On Rowena presents a range of pricing that is notably higher than the averages for both Sacramento County and the broader California region. For a semi-private room, residents can expect a monthly cost of $7,000, which significantly exceeds the county's average of $3,106 and the state's average of $3,333. Studio accommodations are similarly priced at $7,400, compared to Sacramento County's average of $3,865 and California's average of $4,145. Private rooms at The Palms On Rowena are available for $7,600; this figure again stands in stark contrast to Sacramento County's average of $3,686 and California's average of $3,939. Such premium pricing may reflect enhanced services or amenities offered by The Palms On Rowena that cater to residents seeking a higher level of care or lifestyle.
| Floor plans | The Palms On Rowena | Sacramento County | California |
|---|---|---|---|
| Semi-Private | $7,000 | $3,106 | $3,333 |
| Studio | $7,400 | $3,865 | $4,145 |
| Private | $7,600 | $3,686 | $3,939 |
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The move-in went smoothly, and Alexia provided excellent help. Oscar completed great work and maintained a positive attitude. The Palms apartments are beautiful inside and residents love their new homes. The office staff are very helpful and maintain a positive attitude, and maintenance is quick and efficient. Raphael has always been respectful, professional, accommodating, and pleasant. The location near Arden Fair and Calexpo is convenient, with good pools and security. The dishwasher was fixed in 10 minutes, and the staff knew exactly what they were doing. Residents describe The Palms as a nice and quiet place to live, with staff who address problems promptly.
They describe the complex as disgusting, with lazy and rude maintenance and staff, and mold and pests everywhere. They report widespread infestations of roaches and other pests, with poor upkeep of the property. They note the hot tub doesn't work and, when attempts are made to fix it, water is drained onto the parking lot and odors are awful. They say gates and entry security are unreliable, with main gates broken for months and the community not truly gated. They complain about heating and cooling failures, including years-long AC issues and extreme indoor temperatures. They describe office staff as rude, unhelpful, and unresponsive, with calls and emails often ignored and management prone to gaslighting. They express safety concerns, including car vandalism, break-ins, gunshots, and lack of real security or patrolling. They consider rent overpriced and accuse the complex of withholding or inflating deposits and move-out charges. They label The Palms as a "slum with a fresh coat of paint" and warn others away due to overall poor management and conditions. They allege the office incentivizes positive reviews with gifts (turkeys) to manipulate ratings.The Palms On Rowena in Sacramento is best suited for renters who want a gated, amenity-rich address with easy access to Arden Fair, Cal Expo, and major regional corridors, and who can tolerate a pattern of maintenance and management inconsistency. The community can feel modern and pleasant when operations align, but it is not a dependable option for residents who rely on consistently responsive service, pest-free living, and stable security. This is not a turnkey senior living option or a place built around long-term reliability; it's a value-forward choice that entregar unpredictability as a recurring feature rather than a bug to fix.
Those weighing alternatives should consider leaving this property off the short list if dependable maintenance, respectful, accountable management, and transparent billing are non-negotiable. Seniors or families needing steady, prompt repairs or a consistently secure environment will want to explore other gated communities or nearby complexes with proven track records. Also question any plan that places heavy emphasis on marketing while the day-to-day experience includes persistent gate malfunctions, hot water or air conditioning failures, mold or pest issues, and language that suggests retaliation or stonewalling when concerns are raised. In short, if predictable livability matters, alternatives are worth pursuing.
The key pros - location, a sense of modern living, and the occasional maintenance win - do not sufficiently offset the main cons. Several residents praise the convenience of the setting and the responsiveness of individual technicians who happen to address issues quickly. Yet these positive notes are inconsistent and outweighed by systemic problems: gates that fail to secure the property, roaches and mold in multiple units, sprinklers that flood common areas, and a hot tub that remains nonfunctional for extended periods. Management quality appears variable, with frequent staff turnover, reports of rude or unhelpful office interactions, and a pattern of delayed or ignored work orders that erode any sense of reliable customer service.
That mismatch between what the property can offer and what it delivers grows increasingly costly. The most salient upsides - neighborhood access, potential for nicely updated interiors, and occasional maintenance responsiveness - are continually undercut by chronic failures: long-running HVAC outages, even during hot seasons; stubborn mold or moisture issues in bathrooms; ongoing pest problems; and security gaps reflected in broken gates and frequently open access points. The net effect is a lived reality that feels unstable, with residents often left to chase updates, endure repeated visits that don't fully resolve the root causes, and navigate a billing culture that can feel opaque or uneven.
Concrete patterns emerge across the reviews. The Palms On Rowena earns praise only in spurts - individual team members who fix a door or address a specific problem, or residents who relocated from elsewhere and found the staff courteous on a brief visit. The overwhelming majority, however, report persistent maintenance delays, nonfunctional amenities (hot tub, several pool features), and recurring environmental and safety concerns - bugs, mold, leaks, and vehicles damaged by gate or security lapses. There are frequent quarrels over deposits, move-out charges, and fees that feel disproportionate to the service level received. The tone is practical: inspections and due diligence matter here, because promises are inconsistent and accountability often appears lacking.
Bottom line: this community can work for tenants who are comfortable managing a certain level of risk in exchange for location and lifestyle perks, but it demands a proactive, assertive stance from residents. For families or individuals who require consistent, repair-focused service, transparent communication, and robust gate and safety controls, the safer move is to pursue alternatives with stronger operational discipline and documented service standards. If choosing Palms, treat the decision as a process rather than a promise - schedule thorough unit-by-unit walkthroughs, demand written HVAC and hot-water assurances, obtain current pest-control reports, verify gate functionality, and secure a clear, time-bound maintenance SLA before signing. Plan for ongoing advocacy and be prepared for the possibility that some issues will require escalation to higher management to gain real resolution.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Sacramento International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Palms On Rowena is an assisted living community located in Sacramento, CA. It offers a board and care home setting for seniors who require assistance with their daily activities. The community provides a comfortable and fully furnished environment for residents to enjoy.
The Palms On Rowena boasts a pleasant dining room where residents can enjoy nutritious meals that cater to special dietary restrictions. The dedicated staff also provides housekeeping services to ensure that the living spaces are always clean and tidy.
Residents have access to outdoor spaces where they can relax and enjoy the gardens. They also have telephone and Wi-Fi/high-speed internet services available for communication and connectivity.
The community offers various care services designed to meet the individual needs of each resident. This includes assistance with activities of daily living, bathing, dressing, transfers, medication management, and coordination with health care providers. Special attention is given to diabetes diets, meal preparation, and service.
Transportation arrangement for medical purposes as well as transportation to doctor's appointments is provided for added convenience.
To enhance the quality of life for its residents, The Palms On Rowena organizes scheduled daily activities. This ensures that there are engaging options for socialization and entertainment within the community.
Additionally, the surrounding neighborhood offers numerous amenities in close proximity. There are 11 cafes, 11 parks, 22 pharmacies, 18 physicians' offices nearby. Residents can easily find dining options at 23 restaurants as well as places of worship within a short distance. For those seeking cultural experiences or medical support, there are also theaters and hospitals nearby.
Overall, The Palms On Rowena provides a comprehensive range of services and amenities designed to meet the needs of seniors requiring assisted living in Sacramento, CA.
The Palms On Rowena presents a range of pricing that is notably higher than the averages for both Sacramento County and the broader California region. For a semi-private room, residents can expect a monthly cost of $7,000, which significantly exceeds the county's average of $3,106 and the state's average of $3,333. Studio accommodations are similarly priced at $7,400, compared to Sacramento County's average of $3,865 and California's average of $4,145. Private rooms at The Palms On Rowena are available for $7,600; this figure again stands in stark contrast to Sacramento County's average of $3,686 and California's average of $3,939. Such premium pricing may reflect enhanced services or amenities offered by The Palms On Rowena that cater to residents seeking a higher level of care or lifestyle.
The Palms On Rowena is located at 1413 Rowena Way, Sacramento, CA 95864 in Sacramento County, California
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