Edelita's Board & Care

Pros

• The reviewer describes Nancy, Ramon, and the Pacific Pines staff as a great discovery for her mother and family.
• Pacific Pines is praised as a high-quality resource for elder care and end-of-life care in Redlands.
• The staff are caring and very clean.
• The private room with an extra full-size bed for family members is a valued feature.
• All meals are freshly cooked for family members.

Cons

• The price is described as pretty pricey.

Review

Pacific Pines elder care homes in Redlands have left a lasting impression on my family and me, especially given my background as a hospice social worker. Finding a facility that meets such a high standard during a difficult time is rare, and the experience here felt like a true discovery. Nancy and Ramon, along with the dedicated staff, stood out as the kind of people and professionals who combine warmth with competence. For my mother and our family, their presence made an otherwise challenging transition feel manageable and reassuring. The overall sense was that Pacific Pines genuinely cares in a way that is easy to notice, even from the first interactions.

What struck me most was the combination of care and cleanliness. The team at Pacific Pines demonstrated a level of attentiveness that spoke to years of experience and a deep commitment to residents and their families. The environment itself reinforced that impression - well maintained, orderly, and consistently clean, with a calm, respectful atmosphere. It wasn't just about meeting basic needs; it was about creating a space where dignity, comfort, and personal connection could flourish. This level of care and the meticulous attention to detail are what distinguish a good facility from a truly exceptional one, and Pacific Pines clearly sits in the higher tier.

Of course, any high praise must acknowledge the practical realities of elder care, including cost. The service is described as pretty pricey, and that honesty matters. Yet there is a clear sense that with Pacific Pines you really do get what you pay for. The expense is tied to tangible benefits: a private room that also includes an extra full-size bed for family members, which makes it possible for loved ones to stay close and participate in daily life and end-of-life moments. The ability for family members to be nearby without sacrificing personal comfort matters deeply in these circumstances, and it's a feature that adds immense value for families navigating difficult decisions and long days.

Another notable aspect is how meals are handled. All meals are freshly cooked for the residents, and the arrangement extends to family members as well. This detail may seem small in the larger picture, but it speaks volumes about the facility's commitment to nourishment, routine, and homelike comfort. Freshly prepared meals create a sense of normalcy and care that families remember long after they leave. The kitchen and dining experience contribute to an overall impression of vitality and attentiveness that goes beyond basic custodial care.

The broader impact on the Redlands community is clear from a caregiver's perspective. Having Pacific Pines as a reliable resource for elder care and end-of-life support feels like a blessing for the area. It's the kind of facility that families can rely on during some of their most vulnerable moments, a place where comfort, compassion, and professional standards converge. In a community that deserves access to high-quality care, Pacific Pines stands out as a dependable option that families can trust when they need it most.

Reflecting on my professional background adds another layer to my appreciation. As a retired hospice social worker, I've learned to recognize the markers of true quality in care settings: compassionate staff, clean and dignified environments, and services that respect both residents and their families. Pacific Pines demonstrates all of these traits in a way that feels authentic rather than performative. Nancy, Ramon, and the entire team bring a blend of empathy and expertise that is especially meaningful during end-of-life care, when the presence of capable, caring professionals can ease fear and provide meaningful moments with loved ones.

In sum, Pacific Pines stands out as a beacon of thoughtful elder care in Redlands. The combination of caring, cleanliness, and high standards, paired with the practical advantages of private rooms for family and freshly prepared meals, creates an atmosphere where families can feel supported and at ease. The price point, while notable, is clearly tied to the level of service and comfort offered. For families seeking a place that honors dignity and provides reliable end-of-life care, Pacific Pines earns wholehearted trust and heartfelt appreciation. Nancy, Ramon, and the staff deserve recognition for the compassionate, high-quality care they deliver every day.

This part of Redlands, California offers a convenient and vibrant mix of amenities for seniors considering the area for living. The proximity of various dining options such as Chick-Fil-A, Miguel's Jr, and IHOP provides easy access to a variety of meal choices. Additionally, there are several pharmacies nearby including CVS and Walgreens, ensuring easy access to medications and healthcare needs. For leisure activities, residents can enjoy movies at Mountain Grove 16 or Studio Movie Grill. There are also several cafes like Starbucks and Panera Bread for socializing with friends or enjoying a cup of coffee. Places of worship such as Packinghouse Church and Crosswalk Church offer spiritual fulfillment within the community. Health care options include Aesthetic Skin & Laser Medical Center and Retinal Consultants Of Southern California for specialized medical needs. Nearby parks like Brookside Park provide opportunities for outdoor recreation and relaxation. Overall, this part of Redlands caters to various needs of seniors looking for a diverse and well-rounded neighborhood to call home.

Restaurants

• Chick-Fil-A (0.6 miles)
• Miguel's Jr (0.7 miles)
• Taco Bell (0.9 miles)
• September’s Taproom & Eatery (1.1 miles)
• IHOP (1.1 miles)
• Mr. Taco (1.1 miles)
• Aroi Mak Mak (1.2 miles)

Theaters

• Mountain Grove 16 (0.7 miles)
• Studio Movie Grill (1.1 miles)
• Regal San Bernardino & RPX (6.3 miles)

Pharmacies

• CVS Pharmacy (0.9 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (1.3 miles)
• Ascend Pharmaceuticals (1.6 miles)
• Lopez, Kristina - Beaver Medical Group (1.8 miles)
• Caremark Rx (2.4 miles)
• ABC Pharmacy (2.9 miles)

Cafes

• Starbucks (0.9 miles)
• Starbucks (1 miles)
• The Coffee Bean and Tea Leaf (1.1 miles)
• Starbucks (1.6 miles)
• Stell Coffee & Tea Company (2 miles)
• Panera Bread (2 miles)
• Starbucks (3 miles)

Places of Worship

• Packinghouse Church (1.1 miles)
• The Labyrinth At Memorial Chapel. University Of Redlands (1.7 miles)
• The River Christian Reformed Church (2.5 miles)
• Crosswalk Church (2.7 miles)
• Trinity Church (3.4 miles)
• National Association of Seventh Day Adventist Dentists (4.4 miles)

Physicians

• Aesthetic Skin & Laser Medical Center: Steven E. Hodgkin, MD (1.1 miles)
• Mountain Vista Optical (1.3 miles)
• Clonch, Thomas J DDS: Thomas J Clonch, DDS (1.3 miles)
• Benjamin Bradford MD (1.4 miles)
• Retinal Consultants Of Southern California (1.4 miles)
• Farhad Ardeshirpour, MD - Facial Plastic Surgeon (1.4 miles)
• Merkel, Clifford Dr - Merkel Clifford MD FAAOS (1.5 miles)

Parks

• Brookside Park (2.1 miles)
• Leonard Bailey Park (2.9 miles)

Hospitals

• Mountain View Surgery Center (2.5 miles)
• Loma Linda Ambulatory Care Center (2.6 miles)
• Jerry L Pettis Memorial (3.6 miles)
• San Bernardino Medical Group (6.3 miles)

Transportation

• San Bernardino Transit Center (6.2 miles)