Victoria Falls Home Care

35 Scarborough Way, Rancho Mirage, CA 92270

For more information about senior living options: (844) 490-3973

4.6 from 11 reviews
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Assisted Living Board and Care Home

Overall Review of Victoria Falls Home Care

Pros

  • pro Lalaine runs a beautiful home dedicated to elderly care.
  • pro The owner is caring and compassionate with residents.
  • pro Campbell's Loving Home Care is a dream home for seniors - beautiful, safe, and well staffed.
  • pro The facility is located in a gated community and is clean and orderly.
  • pro The staff are attentive, patient, and professional.
  • pro The home feels warm and homelike, not institutional.
  • pro There is 24-hour supervision and strong safety measures for peace of mind.
  • pro Administrators are responsive and quick to address concerns.
  • pro Meals are nutritious and tailored to dietary needs, with staff checking preferences.
  • pro Families consistently report positive experiences and would highly recommend the home.

Cons

  • pro She has very little regard for her clients and is not at all apologetic in making inappropriate comments.
  • pro She lacks compassion, empathy and seeks only financial gain.
  • pro She could care less about the connection between caregivers and clients, making it more institutionalized than a home as she promotes in her pamphlets.
  • pro What this person allows you to see is not what happens behind closed doors.
  • pro It scared the reviewer how freely clients and staff gave up this information.

Review

Campbell's Loving Home Care in Rancho Mirage is described by many as a beautiful, peaceful, and highly attentive place for aging family members. Located in a gated community, the home conveys a sense of safety and comfort from the moment you arrive. The facility's appearance and upkeep are repeatedly highlighted as evidence that residents live in a setting that feels more like a welcoming residence than a clinical institution. Families note that the environment is pristine, well?staffed, and designed to foster a sense of daily normalcy for seniors.

Several reviewers commend the governance and leadership of Lalaine, the administrator who runs Campbell's Loving Home Care. Longtime advocates in senior services praise the owners for decades of experience in the field and for maintaining a high standard of care. A nurse practitioner who visits patients there testifies to the cleanliness and orderliness of the home, and she stresses that residents are consistently well groomed and prepared for each day. The sentiment echoed by multiple observers is that the leaders and staff prioritize dignity, respect, and high?quality care, reflecting a genuine commitment to the well?being of every resident.

The staff at Campbell's Loving Home Care is repeatedly portrayed as attentive, patient, and professional. One reviewer describes the caregivers as capable and compassionate, ensuring daily activities - such as bathing, dressing, and medication reminders - are handled with sensitivity and respect. Families appreciate that meals are nutritious and tailored to dietary restrictions, with staff who check in about preferences and dietary needs. The warm, welcoming atmosphere is stressed as a key part of the home's character, contributing to a sense that residents are cherished and treated as part of a close and supportive family.

Care goes beyond basic daily needs to emphasize safety, continuity, and coordination with other health professionals. Reviewers highlight the home's 24?hour supervision and safety measures, which provide real peace of mind to families. Staff are described as consistently rotating bedridden residents to maintain comfort and dryness, a detail that underscores the facility's attention to lifestage needs and infection prevention. The administrators are praised for being responsive; when families have questions or concerns, they report that adjustments are made quickly and with care. This responsiveness reinforces the impression that Campbell's Loving Home Care is not only a place to reside but a partner in comprehensive ongoing care.

Personal stories from families add depth to the overall endorsement. One account talks about placing a husband, Alfred, in Campbell's for 24?hour care, where a well?trained and compassionate staff provided excellent care and where Lalaine offered kindness and understanding. Another family member shares how the home felt like a genuine home, praising the atmosphere, the attentive staff, and the sense of belonging that helped ease the transition for loved ones. For families dealing with neurodegenerative conditions such as Alzheimer's, Campbell's is described as a haven where residents can be engaged, well cared for, and surrounded by a reliable team that eases the burden on families during challenging times.

The breadth of positive experiences is matched by a strong endorsement from families who have witnessed long?term care success at Campbell's. Some residents' stories span many years - one family member notes years of care culminating in a peaceful and dignified transition at the end of life. The testimonials speak to a model in which residents are dressed neatly, fed adequately, engaged in meaningful activities, and supported in ways that preserve dignity and comfort. The caregiving team is described as professional, friendly, and family?oriented, capable of providing not only medical support but emotional warmth and companionship that families value deeply.

Amid the full chorus of praise, one reviewer presents a contrasting perspective, urging prospective families to visit often and to scrutinize what is visible versus what may occur behind closed doors. This individual cautions that there may be episodes of inappropriate comments and a perception of limited compassion or financial focus, suggesting that the home can feel more institutional than homelike in certain circumstances. They recount having interviewed residents and staff and express concern about the transparency of care and the depth of connection between caregivers and clients. This perspective serves as a reminder that, as with any care setting, experiences can vary and that open, ongoing dialogue with administrators is important for prospective families.

Taken together, the stories depict Campbell's Loving Home Care as a place that many families come to rely on for compassionate, professional, and attentive senior care. The home is described as a beautiful, clean, and safe environment where residents receive individualized support, are treated with dignity, and are surrounded by staff who strive to coordinate care with physicians and other providers. While one reviewer raised concerns about openness and behind?the?scenes experiences, the prevailing narrative from a broad range of families and professionals is one of heartfelt recommendation: Campbell's Loving Home Care in Rancho Mirage stands out as a loving, home?like residence dedicated to the comfort, safety, and well?being of the elders it serves.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Palm Springs International (6 miles away) Palm Springs International (6 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Victoria Falls Home Care in Rancho Mirage, CA is a board and care home that offers exceptional care and comfortable living for seniors. Our fully furnished home provides a peaceful environment with beautiful gardens and outdoor spaces for residents to enjoy.

We offer a range of amenities to ensure the well-being and convenience of our residents. Our spacious dining room is where delicious meals are served, taking into consideration any special dietary restrictions. Housekeeping services are provided to maintain a clean and tidy living environment. Residents can stay connected with loved ones through our telephone and Wi-Fi/high-speed internet access.

Our dedicated staff provides assistance with activities of daily living, such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical care for our residents, including transportation arrangements for medical appointments. For those with diabetes or special dietary needs, our team ensures they receive appropriate meals and adhere to specific diet plans. Medication management is also provided to ensure residents take their medications as prescribed.

At Victoria Falls Home Care, we believe in holistic care that includes engagement in meaningful activities. Our scheduled daily activities cater to the interests and preferences of our residents, providing opportunities for socialization and fun.

The surrounding area offers convenient access to various services and amenities. There are several cafes, pharmacies, physicians, restaurants, theaters, and hospitals located nearby for additional convenience.

When it comes to assisted living, Victoria Falls Home Care is committed to providing personalized care in a warm and welcoming environment.

Nearby Places of Interest

Pharmacies

  • Rivers Edge Pharmacy (0.5 miles)
  • Walgreens (0.9 miles)
  • The Vault Dispensary Lounge (2.6 miles)
  • Walgreens (2.7 miles)
  • Rite Aid (3 miles)
  • Borrego health clinic (3.4 miles)
  • CVS Pharmacy (3.7 miles)

Physicians

  • Syed Syed Azam Azam MD (0.5 miles)
  • Desert Advanced Imaging (0.5 miles)
  • Arvinder S. Bir (0.5 miles)
  • STAR Ortho (0.5 miles)
  • Milligan Dermatology (0.5 miles)
  • Eisenhower Urology Specialty Clinic (1.8 miles)
  • Powers Matthew E MD - Matthew E Powers, MD (1.8 miles)

Restaurants

  • McDonald's (1.7 miles)
  • Carl's Jr. (1.9 miles)
  • In-N-Out Burger (1.9 miles)
  • Sherman's Deli & Bakery (2.7 miles)
  • El Portal Restaurant (3.1 miles)
  • The Cheesecake Factory (3.5 miles)
  • Yard House (3.5 miles)

Cafes

  • Panera Bread (1.7 miles)
  • Marriott's Shadow Ridge I-The Villages (1.8 miles)
  • Starbucks (3.6 miles)
  • Starbucks (3.9 miles)
  • Goody's Cafe (4.8 miles)
  • Panera Bread (5 miles)
  • Starbucks (5.5 miles)

Hospitals

  • Eisenhower Medical Center (1.9 miles)
  • Medical Records Department (2 miles)
  • Hope Square Surgical Center (2.1 miles)
  • City of Hope (4.5 miles)
  • DOHC Infusion Clinic (6.2 miles)

Theaters

  • Mary Picford Theater (2.9 miles)

Parks

  • Demuth Park (5.3 miles)
  • Palm Springs Dog Park (6.1 miles)

Places of Worship

  • Bloom In The Desert Ministries (5.6 miles)

Transportation

  • Palm Springs International Airport (PSP) (5.8 miles)

Frequently Asked Questions

Where is Victoria Falls Home Care?

Nearby Communities

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