Comfort Keepers

Pros

• Comfort Keepers is doing a wonderful job helping the mom recover from a broken arm.
• Gene went above and beyond in providing care and was very friendly and engaging.
• The lady in charge of Comfort Keepers did a great job returning calls and answering questions.
• The way the care giver was introduced to the family was very good, with friendly and professional interactions.
• Sandy has been responsible and responsive in providing services.
• The overall services provided by Comfort Keepers have been pleasing.
• The care person assigned to the family has been consistent and checks in regularly, making them feel like their prayers have been answered.
• A Place for Mom, along with their advisor Lesley Cook, has impressed the reviewer.

Cons

• The care givers were inconsistent and often sick.
• Their bookkeeping is not as professional as it ought to be.
• Perhaps some improvements can be made in terms of care services.
• Overall, they have been responsive and overall pretty good, but there may be room for improvement.
• The cleanliness and activities categories don't apply in this case, so it's unclear how well they maintain those aspects.
• There have been some concerns about the consistency and reliability of the care provided.
• Some issues with billing and pricing have been raised.
• These statements are written based on the reviews provided, but may not necessarily reflect accurate information.)

Review

Comfort Keepers is receiving high praise for their exceptional home care services. One reviewer expresses gratitude for the dedicated assistance in helping their mother recover from a broken arm that couldn't be surgically repaired. They credit Comfort Keepers for ensuring that their loved one is no longer reliant on medications and is now consuming healthy foods. This positive experience is largely attributed to the outstanding caregiver, Gene, who went above and beyond expectations. Another significant highlight is the excellent communication from the lady in charge of Comfort Keepers, who promptly returns calls and addresses all inquiries.

While the majority of experiences with Comfort Keepers have been positive, there are a few areas that could use improvement. One reviewer mentions inconsistent caregivers who often fell ill, leading to some concerns about reliability. Additionally, there were no opportunities provided to visit the community and evaluate its cleanliness firsthand. Although these aspects were not fully met, they did not overshadow the overall positive impression left by Comfort Keepers.

When it comes to introducing caregivers to families, Comfort Keepers excels in professionalism and friendliness. The process was described as interactive and informative, allowing both parties to ask questions and get to know each other better. However, one area that doesn't meet expectations is their bookkeeping, which was deemed less professional than desired.

Despite these minor shortcomings, reviewers express satisfaction with Comfort Keepers' overall services. Sandy stands out as a responsible and responsive point of contact who consistently exceeds expectations. Some suggestions for improvement in terms of care services are mentioned but do not diminish the overall contentment felt by clients.

Reviewers also mention being overwhelmed with happiness at having found Comfort Keepers. Their faith in finding such wonderful caregivers is likened to a prayer being answered from above. Consistency in care providers has been greatly appreciated by families as it fosters trust and comfort during challenging times. Regular check-ins through emails or phone calls further reinforce this sense of attentiveness.

Another aspect that garners praise is Comfort Keepers' billing process, which occurs once a week and can be conveniently done online. The reasonable pricing structure solidifies the positive impression left by Comfort Keepers. In addition to the excellent care received, reviewers commend A Place For Mom and their advisor Lesley Cook for their instrumental role in connecting them with Comfort Keepers.

Ultimately, what led reviewers to choose Comfort Keepers was their professionalism and thoroughness from the very first interaction. The company's commitment to clear communication and involving everyone in conversations ensured that there were no misunderstandings. This attention to detail left a lasting impression on potential clients, solidifying their decision to entrust their loved ones' care to Comfort Keepers.

This area of Rancho Mirage, California, offers convenient access to essential amenities such as pharmacies, cafes, restaurants, physicians, hospitals, theaters, and places of worship. With multiple CVS and Walgreens locations within a short distance for medication needs, as well as a variety of dining options ranging from casual eateries to upscale establishments like The Cheesecake Factory and Yard House. Residents can also easily access quality medical care from reputable physicians and hospitals nearby, including Eisenhower Medical Center and City of Hope. Additionally, there are entertainment options available at the Mary Picford Theater and spiritual support at Southwest Community Church. Overall, this area provides a comfortable and inclusive environment for seniors looking to settle down in Rancho Mirage.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (3 miles)
• Rivers Edge Pharmacy (3.8 miles)
• Walgreens (4.5 miles)
• The Vault Dispensary Lounge (4.7 miles)
• Phoenix Rising Recovery (5.2 miles)

Cafes

• Starbucks (0.2 miles)
• Panera Bread (1.4 miles)
• Starbucks (2.6 miles)
• Marriott's Shadow Ridge I-The Villages (3.4 miles)
• Panera Bread (4.6 miles)
• Starbucks (5.7 miles)
• Starbucks (6.4 miles)

Restaurants

• Yard House (0.3 miles)
• Dringk Eatery + Bar (0.3 miles)
• The Cheesecake Factory (0.4 miles)
• Red Lobster (0.5 miles)
• Islands Restaurant Palm Desert (0.7 miles)
• Daily Grill (1.5 miles)
• Kitchen 86 + Bar (1.5 miles)

Physicians

• Dr Mark Sofonio (0.3 miles)
• Lisa Lisa M Bodon Bodon MD (0.7 miles)
• Contour Dermatology and Cosmetic Surgery Center (1.1 miles)
• Contour Dermatology An (1.1 miles)
• Sunlife Medical Group (1.2 miles)
• Milauskas Eye Institute - Surgery Center (1.4 miles)
• Lily Lee, MD Plastic Surgery and MedSpa (1.5 miles)

Hospitals

• Hope Square Surgical Center (1.7 miles)
• Medical Records Department (1.8 miles)
• Eisenhower Medical Center (1.9 miles)
• City of Hope (3 miles)

Theaters

• Mary Picford Theater (4.5 miles)

Places of Worship

• Southwest Community Church (5.7 miles)