Pure Line Care

7905 Stansbury Avenue, Panorama City, CA 91402

For more information about senior living options: (844) 490-3973

4.4 from 100 reviews
5 stars
85
4 stars
1
3 stars
0
2 stars
0
1 stars
14

Assisted Living Board and Care Home

Overall Review of Pure Line Care

Pros

  • pro The staff at Panorama Urgent Care is outstanding and very attentive to patients.
  • pro They helped patients immediately even without an appointment.
  • pro The team is professional, responsive, and genuinely attentive to patients' needs.
  • pro The caregivers are compassionate, well-trained, and truly care about the people they help.
  • pro The facility is clean, and the doctors and nurses are friendly and helpful.
  • pro Dr. Torabi is amazing and highly recommended by patients.
  • pro Dr. Nana Barsegyan is appreciated by patients.
  • pro Front desk staff, including Mari, are doing a great job.
  • pro They accept all types of insurance and offer reasonable prices.
  • pro They respect appointment times and walk-ins do not have long waits.
  • pro They provide thorough explanations and follow-up calls to check on progress.
  • pro Patients feel heard, respected, and treated with kindness.

Cons

  • pro Some reviewers described the service as terrible and stated they would never return after being told to call 911 during a panic attack rather than receiving help.
  • pro One reviewer claimed that some of the staff were the worst imaginable and that they'd be treated better at McDonald's.
  • pro Another reviewer described the staff as absolutely belligerent.
  • pro Several reviewers noted that the facility won't accept patients without insurance.
  • pro A reviewer called Panorama Urgent Care the worst urgent care they've ever been to.
  • pro A patient reported being charged around $600 for blood work they didn't need and for a vitamin B12 shot they had brought themselves.
  • pro A reviewer warned uninsured patients about high charges, including $200 for unnecessary blood work and more than $1,000 from Quest Diagnostics to read the results.
  • pro A review mentioned being turned away at closing time despite arriving before the posted closing time.

Review

Panorama Urgent Care is described by many patients as a place where genuine care and professional attention come together to create a reassuring medical experience. Reviewers repeatedly highlight the physicians as compassionate and attentive, with one person noting that the doctor was not only capable but clearly cared about every patient's wellbeing. The staff, from reception to the exam rooms, is praised as outstanding and responsive, with multiple accounts of being helped quickly - even when walking in without an appointment. The overall impression is of a team that makes the process smooth and stress-free from start to finish.

Travelers and locals alike speak highly of the range of positive qualities at Panorama Urgent Care. Several reviews explicitly call the doctors among the best in Los Angeles, praising the staff for their kindness and professionalism. The facility is described as clean and well-run, with reviewers mentioning that even when walk-ins occur, they are seen promptly and treated with respect. The clinic's approach to patient time is frequently commended, with several reviewers noting that appointments - when scheduled - are respected and that the team aims to minimize waiting and maximize efficient, attentive care.

The care experience is often framed in terms of genuine human connection. Reviewers repeatedly mention the compassionate nature of the caregivers, specific doctors, and even individual nurses and front-desk staff. Dr. Torabi and Dr. Nana Barsegyan surface repeatedly as standout clinicians in the eyes of patients, with several testimonials praising their thoroughness, patience, and willingness to answer questions. One patient even singled out the attending nurse Jenny for going above and beyond, while others thank a front-desk staff member by name for contributing to a positive visit. The patient feedback extends beyond medical treatment to include the emotional reassurance that comes with being treated like a person, not just a file.

Language accessibility and cultural reach are highlighted by some reviewers as important strengths. A number of patients note that Panorama Urgent Care can accommodate Russian and Armenian speakers, making it easier for families to receive clear explanations and appropriate care. Several stories recount being seen by multilingual staff and feeling comfortable in their preferred language, a factor that seems to contribute to a greater sense of trust and satisfaction. In addition, reviewers appreciate the facility's willingness to overlook minor obstacles and to help people navigate the care process with confidence.

Despite the many positive experiences, there are notable cautions and criticisms in some reviews. A few patients recount frustrations with billing and insurance practices, including accounts of charges that felt unexpected or excessive when uninsured or when services were billed to external laboratories or supplements. One reviewer describes a disconcerting billing cascade involving a physical and subsequent charges that appeared to come from another company, expressing concern about transparency. Another reviewer recalls an experience where the door sign and actual closing time did not align, leading to a sense of being let down at a critical moment.

Other reviews recount experiences that contrast sharply with the positive consensus. A few patients describe feeling dismissed or inadequately assisted during urgent situations - such as a panic attack or signs of a heart issue - where they felt guidance to seek emergency help rather than receiving comprehensive on-site care. There are also outright negative statements about staff demeanor in some instances, including claims of unhelpful or indifferent service, which stand in stark contrast to the majority of favorable remarks. A recurring caveat in these accounts is a perception that uninsured patients may face more difficulty or higher costs, underscoring concerns about accessibility and fairness in pricing.

Overall, Panorama Urgent Care emerges in these reviews as a facility with many strong endorsements for its medical expertise, compassionate staff, and efficient, patient-centered approach. Patients frequently describe leaving with a sense of relief, having received thoughtful explanations, follow-up contact, and a clear treatment plan. The clinic earns high marks for its professional environment, the attentiveness of individual doctors (notably Dr. Torabi and Dr. Barsegyan), and the ability to accommodate multiple languages to serve diverse communities. Yet the experiences are not uniformly positive; billing practices, insurance-related hurdles, and occasional mismatches between expectations and hours or follow-through for uninsured patients are cited as significant concerns by a portion of visitors.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Burbank-Glendale-Pasadena (5 miles away) Burbank-Glendale-Pasadena (5 miles away)
  • Los Angeles International (19 miles away) Los Angeles International (19 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Pure Line Care in Panorama City, CA is a board and care home that provides exceptional care services and amenities for seniors. This assisted living community offers a comfortable and fully furnished environment for residents to enjoy.

Residents can relax in the beautiful garden or outdoor space, where they can soak up the sun or engage in leisurely activities. The dining room provides delicious meals prepared with special dietary restrictions in mind, ensuring that each resident's needs are met.

Housekeeping services are provided to ensure a clean and tidy living space at all times. The community also offers move-in coordination assistance for a seamless transition into their new home.

Pure Line Care prioritizes the well-being of its residents by providing assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure that each resident receives their medication on time and in the correct dosage. The staff also coordinates with health care providers to ensure that any additional medical needs are met promptly.

Residents have access to Wi-Fi/high-speed internet and telephone services to stay connected with their loved ones. Transportation arrangements, including transportation to doctor's appointments, are available for convenience.

The community offers scheduled daily activities to keep residents engaged and socialize with fellow residents. Nearby cafes, parks, pharmacies, restaurants, theaters, hospitals, places of worship, and physicians provide convenience and accessibility for residents' various needs.

At Pure Line Care in Panorama City, CA, seniors can expect exceptional care services in a welcoming environment where their individual needs are met with utmost attention and compassion.

Nearby Places of Interest

Hospitals

  • Kaiser Permanente Emergency (0.7 miles)
  • Veterans Administration (3.2 miles)
  • Tebi, Sina Dr - Providence Holy Cross Medical Center Diabetes Education (4.7 miles)
  • Rinaldi Convalescent Hospital (5.4 miles)

Physicians

  • Mid-Valley Comprehensive Health Center (0.7 miles)
  • Southern California Orthopedic Institute (1.9 miles)

Pharmacies

  • Rite Aid (0.8 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (2.1 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (2.3 miles)

Restaurants

  • Wendy's (0.8 miles)
  • McDonald's (2.9 miles)
  • La Corona Mexican Grill (3.3 miles)
  • In-N-Out Burger (3.6 miles)
  • McDonald's (3.7 miles)
  • McDonald's (4.2 miles)
  • In-N-Out Burger (4.3 miles)

Parks

  • Playground (1.8 miles)
  • Van Nuys Sherman Oaks Park (3.7 miles)
  • Lake Balboa Park (4 miles)
  • Encino Bike Path (4.9 miles)
  • Coldwater Canyon Park (6.2 miles)
  • Fryman Canyon Park (6.2 miles)
  • Franklin Canyon Park (6.6 miles)

Places of Worship

  • Immanuel Bible Church (2.4 miles)
  • St Michael & All Angels (5.6 miles)

Transportation

  • Van Nuys FlyAway Bus Terminal to LAX (2.5 miles)
  • Van Nuys Airport (VNY) (3.1 miles)
  • North Hollywood Metro Station (4.8 miles)
  • Burbank Airport Ride Share Pick Up (5.1 miles)
  • Baggage Claim (5.1 miles)
  • Hollywood Burbank Airport (BUR) (5.1 miles)
  • Terminal A (5.2 miles)

Cafes

  • Starbucks (4 miles)
  • Starbucks (4.3 miles)
  • Starbucks (5.5 miles)
  • Starbucks (6 miles)
  • Starbucks (6.6 miles)
  • Starbucks (6.7 miles)
  • Porto's Bakery & Cafe (6.9 miles)

Theaters

  • Regal Sherman Oaks Galleria (4.4 miles)

Frequently Asked Questions

Where is Pure Line Care?

Nearby Communities

Related Resources

  • aid and attendance vaAn Extensive Exploration of the VA Aid and Attendance Benefit

    The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.

  • senior move managementSenior Transition Services: Understanding Their Role, Cost, and Importance

    Senior move management services assist older adults in the relocation process by providing emotional support and organizational help, addressing unique challenges like downsizing and moving from long-term homes. These specialists collaborate with real estate agents and manage logistics, making the transition smoother for seniors and their families.

  • independent living vs assisted livingExploring the Path to Senior Living: A Comprehensive Look at Independent Living and Assisted Living

    The article examines senior housing options, detailing the distinctions between independent living and assisted living, along with the emerging "independent assisted living" model that blends both approaches. It highlights the importance of assessing individual needs, preferences, and financial factors in making informed decisions about suitable living arrangements for seniors.