Information last verified:
7905 Stansbury Avenue, Panorama City, CA 91402
For more information about senior living options: (844) 490-3973
The staff are friendly, professional, and compassionate. The doctors are attentive, knowledgeable, and caring. The facility is clean, modern, and well-equipped. The service is efficient with quick check-ins and short wait times. They offer multilingual support, including Russian and Armenian languages. Panorama Urgent Care comes highly recommended by patients. Specific staff members, like Dr. Torabi and Nurse Jenny, are praised for exceptional care.
They felt the office was racist, noting staff spoke a different language to hide conversations from them. They claimed the nurses and doctors didn’t know what they were doing and that the staff fought among themselves. They described the wait times as extremely long and the overall management as poorly organized. They alleged the facility treats uninsured patients with a lack of urgency and seems driven by profit. They reported being billed for unnecessary tests and services not performed, including charges from Quest Diagnostics. They criticized rude, belligerent staff and being told to call 911 or go to the ER during emergencies.Best suited for families that need dependable urgent medical access for an older loved one and want strong, personable clinicians right in Panorama City. Pure Line Care thrives as a practical health touchpoint within a broader care plan, not as a full-service senior living community. It shines when episodic care is all that’s required, a quick doctor visit, timely follow‑up, and a clean, organized environment that eases the stress of illness or urgent concerns. For residents who mainly need daily living support, memory care, or continuous supervision, this location should be treated as a medical stopover rather than the core housing-and-care solution.
Those who should consider alternatives are clear: if 24/7 supervision, structured daily routines, and integrated long‑term care are the objective, other assisted living communities will likely deliver more consistent daily support and social programming. A few reviewers raise red flags about billing transparency, insurance eligibility for uninsured patients, and the risk of inconsistent scheduling or miscommunications. For families prioritizing predictable costs and a single, steady care team, a different option, one with explicit pricing, a guaranteed care plan, and robust on-site long-term medical services, will reduce ongoing anxiety about surprises. Language support is a strength here, but it won’t compensate for gaps in care continuity that matter to long-term residents.
The strongest pros line up around clinical excellence in urgent care and genuine, compassionate staff. Reviewers repeatedly laud the physicians, especially doctors like Torabi and Nana Barsegyan, and the nurses and front-desk team for their attentiveness, clarity, and warmth. The facility is described as clean, modern, and well-equipped, with staff who communicate treatment plans clearly and check back after visits. Walk-ins are often welcomed without excessive delays, and many patients report feeling respected and valued from first contact through follow‑up. Multilingual support, spanning Spanish, Russian, Armenian, and other languages, broadens access for diverse families, a meaningful advantage when language can be a barrier in urgent situations. For episodic care needs or post‑hospital follow‑ups, this combination of access, care quality, and courtesy is a compelling strength.
Yet the cons cited in reviews cannot be ignored. A subset of patients describe long waits, perceived mismanagement, and even discord among staff, with some accounts of inconsistent scheduling and communication lapses. Billing and insurance friction appears in several reviews, including concerns about charges for blood work, vitamin injections, or services for uninsured patients, plus reports of surprise bills and unclear cost structure. A few experiences also discuss limited responsiveness when a non-insured patient or a walk-in requires care beyond standard urgent services, or where a patient feels pushed toward the ER rather than offered timely, appropriate alternatives. There are also isolated comments about a closing-time misalignment or being told services were unavailable at a given moment, which underscores the importance of clear expectations when planning a visit.
Those pros do offset the main cons in meaningful, practical ways, but with conditions. Where care quality, speed, and staff empathy are consistent, Pure Line Care delivers substantial value: clinicians who explain diagnoses and next steps well, a clean setting that reduces anxiety, and a culture of genuine care that many families remember long after the visit. The ability to accept a broad range of insurance and the willingness of staff to help patients navigate questions about coverage further reduce stress for families already juggling complicated health needs. However, the offset hinges on forewarned patients: know the cost landscape, confirm what services are covered for uninsured or underinsured, and pin down appointment expectations before arrival. When those conditions are met, the positives substantially outweigh the negatives for episodic care.
In practical terms, use Pure Line Care as a reliable urgent-care partner rather than a stand-alone senior-living solution. For families evaluating an assisted-living plan, it makes sense to pair this facility with a long-term community that provides 24/7 supervision and a consistent medical team, along with transparent pricing and a clear care plan. Before choosing, verify language needs and request a written estimate for common tests and visits; ask about how blood work is billed and whether referral pathways to specialists are streamlined. If continuity is essential, inquire about a designated primary clinician and any opportunities for ongoing follow-ups within the same care network. For those prioritizing a low-stress care experience with warm staff and top-tier clinicians, Pure Line Care offers a compelling, no-nonsense option, but it should be integrated into a broader senior-care strategy to avoid unmet long-term needs.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Burbank-Glendale-Pasadena (5 miles away) Los Angeles International (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Pure Line Care in Panorama City, CA is a board and care home that provides exceptional care services and amenities for seniors. This assisted living community offers a comfortable and fully furnished environment for residents to enjoy.
Residents can relax in the beautiful garden or outdoor space, where they can soak up the sun or engage in leisurely activities. The dining room provides delicious meals prepared with special dietary restrictions in mind, ensuring that each resident's needs are met.
Housekeeping services are provided to ensure a clean and tidy living space at all times. The community also offers move-in coordination assistance for a seamless transition into their new home.
Pure Line Care prioritizes the well-being of its residents by providing assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure that each resident receives their medication on time and in the correct dosage. The staff also coordinates with health care providers to ensure that any additional medical needs are met promptly.
Residents have access to Wi-Fi/high-speed internet and telephone services to stay connected with their loved ones. Transportation arrangements, including transportation to doctor's appointments, are available for convenience.
The community offers scheduled daily activities to keep residents engaged and socialize with fellow residents. Nearby cafes, parks, pharmacies, restaurants, theaters, hospitals, places of worship, and physicians provide convenience and accessibility for residents' various needs.
At Pure Line Care in Panorama City, CA, seniors can expect exceptional care services in a welcoming environment where their individual needs are met with utmost attention and compassion.
Pure Line Care is located at 7905 Stansbury Avenue, Panorama City, CA 91402 in Los Angeles County, California
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