74127 East Petunia Place, Palm Desert, CA 92211
For more information about senior living options: (844) 490-3973
The staff at Atria Palm Desert are compassionate, professional, and truly dedicated to exceptional resident care. Cheree, the executive director, provides leadership and goes above and beyond for residents and community partners. Allied Hospice and Palliative Care values the partnership with Atria Palm Desert and looks forward to continued collaboration. From directors to frontline staff, every member delivers excellent, compassionate service. Residents are genuinely happy living at Atria Palm Desert and often become more active and engaged. The management team is responsive, and transportation to appointments and activities is reliably available. The community feels like home, with staff who know residents by name and create warm, welcoming experiences. The facility is immaculate and inviting, with residents appearing happy from the moment of entry. The food is wonderful with many choices, and staff attend to residents' preferences and needs. Staff readily step up during difficult times, caring for residents and even their pets when necessary. The administrator is hands-on and attentive, contributing to a well-run, supportive environment. Activities are plentiful and engaging, offering meaningful experiences for residents and their families.
The reviewer reports zero customer service when trying to get information. The reviewer questions how many times one should call and leave a message before calls are returned. The ED director as of May 2023 is described as lacking professionalism. The reviewer states the ED director turns her back on calls and walks out before connecting. The reviewer says that three messages left for one person are enough to indicate poor service. The reviewer asserts that the way calls are handled should deter people from handing over money to this location. The reviewer claims the ED leadership is tarnishing the brand and calls the situation sad.Atria Palm Desert comes across in these reflections as more than a residence; it's described as a compassionate, close-knit community that genuinely cares for its residents and their families. Across multiple voices, the facility is portrayed as a place where leadership, staff dedication, and a robust partnership with outside care providers come together to create a supportive environment. In particular, the partnership with Allied Hospice and Palliative Care is highlighted as a meaningful collaboration that helps ensure seniors receive dignified, compassionate attention as their needs evolve. At the heart of these stories is a steady appreciation for Cheree, the executive director, whose hands-on leadership and responsiveness are repeatedly called out as a standout quality that helps to anchor the community and unite staff and families around residents' well-being.
Families repeatedly emphasize the positive impact of the staff on daily life. One account notes a father who arrived socially reserved but, since moving to Atria Palm Desert, has become more active and engaged - enjoying outings to new restaurants, participating in bingo and other community events, and taking advantage of a driver who assists with appointments and errands. The sense of home is palpable; a management team that responds quickly to questions and concerns provides the peace of mind that families crave when entrusting their loved ones to a new living environment. The combination of attentive front-line workers, reliable transportation, and a management team that takes concerns seriously is described as a potent mix that translates into real quality of life improvements for residents.
The experiences shared about a mom who moved in April after many years living independently are equally vivid. The moment you walk in, it's said to be immaculate, with warm greetings from staff and a visible sense that residents are happy. The mom's engagement grew to include yoga, exercise classes, and bingo - activities she initially approached with reluctance but soon looked forward to. Family members note that staff know residents by name and even remember pets, which reinforces a welcoming, home-like atmosphere. When a health scare led to ER visits, the team stepped up in meaningful ways, from coordinating care to hand-delivering hearing aids to the hospital and even caring for her dog in her absence. This level of care - "above and beyond" - along with thoughtful touches like suggesting small dietary additions, reinforces the sense that Atria Palm Desert is more than a place to live; it's a community that supports families during tough times.
Another vignette highlights a mother-in-law who has thrived in the nearly two years she's been part of the community. Families are welcome to visit at any time, and the culture of hospitality extends to frequent family events. The dining experience is praised as well, with many affirming that the food is wonderful and the variety of choices is appealing. The administrator - again, Cheree - is portrayed as hands-on and highly responsive to any situation that may arise, a characteristic that contributes to a sense among families that Atria Palm Desert is a place where concerns are addressed quickly and respectfully. The strong sense of gratitude from these families is clear - the hope is that if they or their loved ones ever need assisted living again, this would be the place they'd choose.
Other accounts focus on everyday life and the people who make it work. A resident's sister describes a community that feels more like a family than a facility, with staff who go out of their way to make newcomers feel welcomed and supported. The praise extends to the entire team - from Debbie at the front desk, who greets visitors with warmth, to Daniel in activities, whose energy helps residents stay engaged, to Mike in maintenance, who handles practical needs like adding a patio fence. Memo, the driver, is singled out for his helpfulness, even going beyond the call of duty to assist with personal items. The overall impression is that Atria Palm Desert is clean, friendly, and engaging, with staff who anticipate residents' needs and keep families informed without having to ask.
A particularly touching piece of the mosaic comes from a story about a blind sister who moved from Berkeley to be with her family in Palm Desert. The family sought a place with a pool and hot tub, pet-friendly accommodations, and a private patio, and the team across the Recreation, Maintenance, and Executive Director channels rose to the occasion. The tour included thoughtful conversations about residents' interests - walking, writing, and musical improvisation - leading to a thoughtful placement that felt like a good match. The sense of warmth is amplified by the way staff members are described as going beyond expectations, creating a welcoming environment that felt, to the family, like a true paradise.
While the overall tone is overwhelmingly positive, the collection of reviews would be incomplete without acknowledging a negative voice that stands in contrast to the prevailing sentiment. One reviewer recounts a frustrating experience seeking information and alleges a lack of customer service, particularly with the executive director of the ED role as of May 2023. The critique centers on repeated unanswered or poorly handled calls, suggesting that the management approach at that time could undermine the trust families place in the community. The reviewer urges consideration of another location and emphasizes that strong, respectful leadership is essential to maintaining a trustworthy brand in senior living. This note serves as a reminder that, even in highly regarded communities, there are moments of strain and room for improvement, especially in high-traffic departments like administration and admissions.
Taken together, the picture that emerges is of Atria Palm Desert as a vibrant, caring, and highly functional community for seniors and their families. The majority of voices speak to a well-coordinated ecosystem: proactive administration, a roster of compassionate health aides, dining staff, housekeeping, and maintenance personnel, plus a meaningful partnership with external care providers. The environment is described as welcoming, active, and full of opportunities for social engagement, with residents forming friendships that extend to their families. The consistent themes - personalized attention, quick responsiveness, clean and comfortable settings, and a culture of inclusion - point to a place that families feel good about recommending and supporting. While there are concerns raised in one critique about a specific period and leadership style, the prevailing narrative confirms that Atria Palm Desert holds a special place for residents and their loved ones, often becoming a community that families are grateful to call home.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Springs International (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Petunia Royale Assisted Living in Palm Desert, CA is a premier board and care home that offers exceptional care services and amenities to its residents. Our fully furnished facility provides a comfortable and homely environment for seniors seeking assistance with daily living activities.
Residents at Petunia Royale Assisted Living can enjoy delicious meals served in our spacious dining room, which accommodates special dietary restrictions. Our dedicated staff provides housekeeping services to ensure a clean and tidy living space for all residents.
To enhance the quality of life for our residents, we offer various activities designed to promote socialization and engagement. Scheduled daily activities cater to the individual interests and preferences of each resident. With outdoor spaces and a beautiful garden, there are ample opportunities for residents to relax, unwind, and enjoy nature.
At Petunia Royale Assisted Living, we understand the importance of maintaining health and well-being. Our team assists with bathing, dressing, transfers, medication management, diabetes diets, and coordination with healthcare providers. We also arrange transportation for medical appointments to ensure accessibility to necessary healthcare services.
Located in Palm Desert, our community is surrounded by convenience. There are 6 cafes nearby where residents can gather with friends or family members for a casual outing. 13 pharmacies provide easy access to prescription medications and other healthcare supplies. With 41 physicians residing close by, residents have numerous options when it comes to finding the best medical care available. Additionally, there are 19 restaurants nearby for those looking for variety in dining experiences. In case of emergencies or specialized medical needs, there are 4 hospitals conveniently located near our facility.
At Petunia Royale Assisted Living in Palm Desert, CA, we prioritize the comfort, safety, and well-being of our residents while offering an array of amenities and care services tailored to their unique needs.
Petunia Royale Assisted Living is located at 74127 East Petunia Place, Palm Desert, CA 92211 in Riverside County, California
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
