Comforts Of Home Residential Care

74-092 Jeri Lane, Palm Desert, CA 92211

For more information about senior living options: (844) 490-3973

4.6 from 22 reviews
5 stars
17
4 stars
3
3 stars
0
2 stars
2
1 stars
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Assisted Living Board and Care Home Respite Care

Overall Review of Comforts Of Home Residential Care

Pros

  • pro The Comfort Keepers team is described as warm, compassionate, and highly skilled.
  • pro Meghan Raabe provides exceptional, consistent care and maintains close contact with families.
  • pro The caregivers Guadalupe, Destiny, Ruth, Maricruz, Nereyda (Netty), and Amanda are praised for being kind, attentive, and professional.
  • pro Destiny's actions during the father's passing demonstrated remarkable compassion and dedication.
  • pro The care is portrayed as warm with outstanding skills and professionalism.
  • pro The organization is highly responsive and trusted, earning praise of "1000 stars."
  • pro Melissa and Cecilia provide dependable scheduling support and quick responses to urgent needs.
  • pro Melissa McCaughey is repeatedly recognized for going above and beyond for clients.
  • pro Families feel confident and supported, with Comfort Keepers enabling care at home for loved ones.
  • pro The overall service is described as top-tier, professional, and highly recommended.

Cons

  • pro Tamika, an employee of Comfort Keepers, stole over $4,000 worth of jewelry while caring for the reviewer's mother.
  • pro Comfort Keepers have not resolved the jewelry theft issue for over a year and are still refusing to address it.
  • pro A reviewer warned others not to trust Comfort Keepers in their home.

Review

Families facing the crossroads of hospice and home care often search for a source of steady, compassionate support. In this case, Comfort Keepers became that steady presence for a family navigating the final stages of a loved one's illness. From the very first day, the primary contact, Meghan Raabe, demonstrated a level of dedication that went beyond the call of duty. She worked tirelessly to make sure every need was met, even when she was technically off the clock. Her consistency and hard work helped ease the family's anxiety, and she built a reliable team around her - Guadalupe, Destiny, Ruth, Maricruz, Nereyda (Netty), and Amanda - who shared her regard for attentive, respectful, and skilled care. Meghan remained the central thread, keeping in close contact and checking in often, while Melissa and Cecilia handled scheduling to keep everything running smoothly.

The team's warmth and competence translated into practical, everyday reassurance. Destiny, in particular, stood out during the night their father passed, when she alerted the family so everyone could be present. Destiny then stayed to care for him after death, an act described as incredibly touching and compassionate. That moment encapsulated the essence of the experience: care that wasn't merely professional but deeply human. The family recalls this with gratitude that feels almost beyond words, emphasizing the warmth of the care and the high level of professionalism that defined the entire team.

Within this narrative of care, the testimonials also highlight a broad spirit of excellence. One reviewer called Comfort Keepers "the #1 best," noting that their mother was very happy with the care and that the people were extremely professional. The caregiver Malissa became a favorite for one family, with others echoing that the team felt like extended family. Raina was praised for keeping a loved one happy and healthy, and Christina was thanked for stepping in to help. Melissa's support on short notice during an urgent moment was appreciated, and the overall sentiment was that this is, indeed, the top company for care. The thread of appreciation runs through multiple voices, underscoring a shared experience of reliability, responsiveness, and heartfelt service.

Across different states and circumstances, the experiences with Comfort Keepers shaped enduring impressions. One family, living in Florida with an aunt in California who had Alzheimer's, found Comfort Keepers through a search on "A Place for Mom." After meeting Melissa and an exceptional caregiver, they chose Comfort Keepers over other agencies, canceling the others because they believed they had found the best possible care for their loved one. The sense of trust extended beyond a single visit: the caregiver and Melissa quickly became like family, providing ongoing assurance that their Aunt would be supported, day and night, even from afar. The sentiment was so strong that the reviewers felt that a five-star rating didn't suffice, and they wished for a thousand stars with hearts and happy faces.

Other families spoke to the practical and emotional impact of the service over longer periods. There were accounts of more than a year of consistent, reliable care, with Caregivers described as warm and professional, and the entire operation - down to the office staff - presenting as highly responsive. The owners, including Melissa McCaughey, became recognizable figures who regularly went above and beyond, sometimes answering urgent calls in the middle of the night and showing a commitment that extended beyond standard expectations. The testimonials paint a picture of a company that genuinely prioritizes its clients' well-being, with caregivers who not only perform tasks but also educate families on how to care for someone with conditions like dementia, thereby easing the burden on everyone involved.

In the broader chorus of praise, the agency's ability to coordinate effectively is repeatedly highlighted. Multiple reviewers describe Comfort Keepers as well-organized, professional, and deeply caring. They point to the consistency of staff, the competence of caregivers, and the responsiveness of the management team as hallmarks of the experience. The sense of working with a partner rather than simply a service provider comes through in accounts of careful scheduling, thoughtful planning, and open communication. For many families, Comfort Keepers became a dependable resource that enabled their loved ones to remain at home with dignity and support, rather than being uprooted into unfamiliar surroundings.

Amid the overwhelmingly positive narratives, one account stands apart with a stark caution. A reviewer recounted an incident in which a Comfort Keepers caregiver named Tamika was allegedly involved in theft - claiming jewelry worth over $4,000 was stolen during a one-night care arrangement. According to the reviewer, Comfort Keepers has not resolved the matter for over a year and has refused to take responsibility, ending with a strong warning not to trust these people in your home. This single, severe accusation contrasts with the otherwise glowing testimonials and serves as a sobering reminder that even well-regarded services can encounter difficult, troubling incidents. The reviewer's perspective is clear, and it is presented as a cautionary note within the broader landscape of firsthand experiences.

Taken together, these stories depict Comfort Keepers as a company that many families turn to when calm, capable, and compassionate home care is essential. The majority of reviews celebrate Meghan's leadership, the cohesive and caring team she assembled, and the sense of reassurance that comes from consistent, attentive care. Families speak of genuine gratitude, the comfort of knowing a loved one is being looked after by people who treat them with dignity, and the confidence to trust the agency with their most intimate, heartfelt needs. While an isolated allegation appears in the mix, the prevailing tone across the collection of reviews is one of deep appreciation for a service that has, for many families, made a meaningful difference during some of their most challenging moments.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Palm Springs International (8 miles away) Palm Springs International (8 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Comforts Of Home Residential Care in Palm Desert, CA is a welcoming and comfortable assisted living community that provides exceptional care for seniors. Our board and care home offers a range of services, including respite care, to meet the individual needs of our residents.

At Comforts Of Home, we prioritize creating a homely atmosphere for our residents. Our fully furnished rooms ensure that each resident feels right at home from the moment they arrive. The spacious dining room provides an inviting space for meals, where our dedicated staff prepares delicious and nutritious meals while accommodating special dietary restrictions.

Our community features a beautiful garden and outdoor space, allowing residents to enjoy fresh air and sunshine. We understand the importance of maintaining cleanliness and offer housekeeping services to keep common areas and resident rooms tidy.

We provide assistance with activities of daily living such as bathing, dressing, and transfers to ensure our residents' safety and well-being. Our caring staff coordinates with health care providers to ensure comprehensive care for each resident. Medication management is also available to assist with medication schedules and administration.

Transportation arrangements are made for medical appointments, offering convenience for our residents. Additionally, we are located close to numerous cafes, pharmacies, physicians' offices, restaurants, and hospitals for easy access to various amenities and healthcare services.

Our community strives to provide enriching experiences through scheduled daily activities that cater to different interests and abilities. Residents can engage in socialization opportunities while participating in various recreational activities.

At Comforts Of Home Residential Care in Palm Desert, CA, we are committed to creating a warm environment where seniors can receive personalized care tailored to their needs while enjoying the comforts of home.

Nearby Places of Interest

Cafes

  • Marriott's Shadow Ridge I-The Villages (0.6 miles)
  • Panera Bread (1.5 miles)
  • Starbucks (3.7 miles)
  • Starbucks (4.2 miles)
  • Panera Bread (4.3 miles)
  • Starbucks (4.6 miles)
  • Starbucks (6.2 miles)

Physicians

  • Blythe M Kato, MD (0.8 miles)
  • Ear Institute (0.8 miles)
  • Southern California Desert Retina Consultants (0.9 miles)
  • Sanchez Joseph Joseph M Sanchez Palm Desert (0.9 miles)
  • Kaiser Permanente Palm Desert Medical Offices (1.1 miles)
  • STAR Ortho (1.9 miles)
  • Desert Advanced Imaging (1.9 miles)

Restaurants

  • McDonald's (1.6 miles)
  • Sherman's Deli & Bakery (1.9 miles)
  • Cork Tree (1.9 miles)
  • Carl's Jr. (2.8 miles)
  • In-N-Out Burger (2.8 miles)
  • Yard House (3.6 miles)
  • The Cheesecake Factory (3.6 miles)

Pharmacies

  • Phoenix Rising Recovery (1.7 miles)
  • Rivers Edge Pharmacy (1.9 miles)
  • Walgreens (2.2 miles)
  • CVS Pharmacy (3.7 miles)
  • Emmanuel Pharmacy (4.1 miles)
  • Walgreens (4.3 miles)
  • Coachella Valley Pharmacy (4.3 miles)

Hospitals

  • Eisenhower Medical Center (2.3 miles)
  • Medical Records Department (2.3 miles)
  • Hope Square Surgical Center (2.4 miles)
  • City of Hope (2.7 miles)

Theaters

  • Mary Picford Theater (5.2 miles)

Places of Worship

  • Southwest Community Church (5.4 miles)

Frequently Asked Questions

Where is Comforts Of Home Residential Care?

Nearby Communities

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