Information last verified:
212 Erten Street, Thousand Oaks, CA 91320
For more information about senior living options: (844) 490-3973
The facility engages in dangerous lifting of patients. Family members are banned from seeing the resident. The owner makes unsubstantiated threats. There is no communication or updates from caregivers, the nurse, or the owner. Bait-and-switch fees are never disclosed until the last minute. The on-call nurse is useless and non-communicative.Erten Home Care in Thousand Oaks is not a fit for families seeking reliable, respectful, and safely supervised senior care. The review paints a pattern of governance and caregiving that falls well short of basic expectations around safety, transparency, and accountability. If a decision must be made under pressure, the only plausible audience for this provider would be those with near-zero options and who are prepared to accept serious risk in exchange for a lower upfront price. In practical terms, prospective families should view this as a high‑risk option rather than a cost savings play. The absence of dependable safety assurances and consistent leadership makes any meaningful value elusive.
Anyone evaluating Erten Home Care should actively consider alternatives. The bar for senior care is safety, clear communication, and a documented commitment to resident rights and POA provisions. Competing providers typically offer transparent fee structures, dependable updates, and staff with verifiable qualifications. The contrast with the reported experiences is stark: family visits blocked, updates sporadic at best, and requests for records effectively denied. If reliable, regular contact about a loved one is non‑negotiable, or access to medical information and POA documentation is essential, this facility should be eliminated from consideration in favor of options with proven oversight and a track record of safeguarding residents.
Several core failures stand out as the primary risk drivers. The most alarming is reported dangerous lifting of residents, a direct threat to physical safety and a liability nightmare. A culture that bans family members from visits and from reviewing records creates an environment of opacity that prevents accountability. Unsubstantiated threats from the owner, coupled with persistent, unhelpful communication gaps from caregivers, the nurse on call, and leadership, erode trust and escalate concerns without resolution. A bait-and-switch fee disclosed at the last minute undermines budgeting and predictability. Taken together, these factors kindle a cycle of unsafe care, financial ambiguity, and crushed confidence that no caregiver can overcome.
Little in the way of redeeming tradeoffs is evident. If any narrow benefits exist, such as a caregiver presence or proximity, the reviews do not substantiate them as meaningful or reliable. Safety, transparency, and resident autonomy matter far more, and these are precisely where Erten Home Care falters. The absence of consistent nursing oversight, timely updates, and respect for POA documents means that potential gains from care are overshadowed by tangible, ongoing risks. In practical terms, the cons not only outweigh any hypothetical advantages; they render the service unacceptable for most families evaluating post-acute or long-term care options.
For families pursuing due diligence, a structured due-diligence checklist is essential. Verify licensure status and review state inspection records; demand a comprehensive, written care plan with daily activity and incident logs; insist on a clear policy for family visitation and access to medical records; require documented POA adherence and a letter confirming the authority of the designated agent. Request a transparent, itemized fee schedule with no late‑breaking charges. Seek references from current residents or families and talk to a regulator about any filed complaints. Compare with facilities offering transparent governance, established quality‑assurance processes, and consistent, communicative leadership.
In the end, Erten Home Care does not meet the core criteria families rely on: safety, transparency, and dependable communication. Given the severity of the reported issues, the prudent choice is to pursue other options and deprioritize this provider in the decision triangle. If circumstances force consideration of alternatives in a constrained market, insist on tight contractual protections, daily care reporting, and direct oversight by a trusted family member or POA, plus a third‑party assessment. The guidance is clear: steer toward facilities with proven safety records, clear governance, and unambiguous respect for resident rights; avoid Erten Home Care as a first‑tier option, and treat it as a last resort at best.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Oxnard (19 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Erten Home Care in Thousand Oaks, CA is a welcoming assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. Our fully furnished accommodations provide a cozy and inviting atmosphere for seniors looking for a place to call home.
The dining room at Erten Home Care is spacious and designed to accommodate residents during meal times. Our dedicated staff provides nutritious meals tailored to special dietary restrictions, ensuring that each resident's nutritional needs are met.
Our community boasts a beautiful garden and outdoor space where residents can relax, take in the fresh air, or engage in outdoor activities. For those who require assistance with daily tasks, our compassionate caregivers are available to provide support with bathing, dressing, transfers, and medication management.
We understand the importance of maintaining social connections and engaging in stimulating activities. That's why we offer scheduled daily activities that cater to various interests and preferences. Residents can enjoy participating in group outings, games, crafts, movie nights, and more.
Erten Home Care is conveniently located near several cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. This accessibility ensures that residents have easy access to essential services and resources within the surrounding community.
At Erten Home Care, we prioritize the well-being of our residents by providing exceptional care services while promoting independence and maintaining their quality of life.
This area of Thousand Oaks, California, offers a convenient location with various amenities nearby that cater to the needs of seniors. With several physicians, hospitals, pharmacies, and cafes within close proximity, residents have easy access to essential healthcare services and dining options. The parks in the area provide opportunities for outdoor recreation and relaxation, while the theaters offer entertainment options for leisurely evenings. Additionally, the presence of places of worship like Calvary Community Church provides spiritual support for individuals seeking a sense of community. Overall, this part of Thousand Oaks offers a well-rounded environment that combines convenience, healthcare services, recreational activities, and spiritual enrichment for seniors looking to settle in the area.
Erten Home Care is located at 212 Erten Street, Thousand Oaks, CA 91320 in Ventura County, California
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